2 Interview Questions You Will Be Asked — Second Question | Canada News Media
Connect with us

Business

2 Interview Questions You Will Be Asked — Second Question

Published

 on

In my last column, I discussed the question every interviewer begins with, “Walk me through your resume.” Essentially, you’re being asked, “What’s your career story?” If you’re employed at the time you’re being interviewed, the second question you’ll be asked is fraught with the potential of sending the wrong message to your interviewer.

 

Second Question: “Why are you looking to leave your current employer?”

 

There are infinite reasons someone looks to leave their current job. I’d hazard a guess that wanting more money is the number one reason. Not getting along with your boss or the leadership team would be a close second.

I’m going to tell you a secret I learned a long time ago. To have a successful interview, you need to tell your interviewer to want they want to hear and see—remember, image is everything! Therefore, you must understand why your interviewer is asking you a particular question.

 

I can’t speak for all hiring managers, but when I interview a candidate, I’m trying to gauge the following:

  1. Ability to articulate. (With me having above-average communication skills is paramount.)
  2. Problem-solving skills.
  3. Confidence and having a clear sense of purpose.
  4. Likeability.
  5. Are they a flight risk?

 

The reason I, along with every hiring manager, ask, “Why are you looking to leave your current employer?” is to gauge whether the candidate is a flight risk. Although I don’t expect an employee to stick around until they cut their retirement cake in the lunchroom, I’d like to feel there’s a good chance they’ll stick around for a while.

I mentioned in my previous column that you want to be prepared with your career story to be able to tell it succinctly and without rambling. The same “be prepared in advance” advice applies to answering why you’re looking to leave your current employer. You want to answer without hesitation. The key is to make your interviewer feel comfortable that you won’t jump ship after 1 or 2 years just because the mood strikes you.

Before crafting your “why you’re looking to leave” answer, consider these two factors:

 

  1. Length of time at your current job. A short stint (less than 2 years) is a red flag to most employers. My suggestion: Use the “tame answer” you’ll read later in this column.

 

  1. Your employer’s size, brand, and reputation. An interviewer may raise an eyebrow if you wish to leave a well-known financial institution or international pharmaceutical company. Therefore, your reason for wanting to leave needs to be convincing. Possible answer: “Acme Corporation has given me invaluable experience; however, it made me realize that I would prefer to work at a smaller company, such as Stark Industries, where I can have a greater impact.”

 

You don’t want to seem like you’re only looking out for yourself. Employers and employees both have self-interests—it’s a given that you’ll look out for yours. During your first interview, focus on the employer’s self-interests. Avoid mentioning you’re looking for more money, better benefits, work-life balance, more challenge, or furthering your career. Employers aren’t in the business of growing careers. Their success depends on having the right people doing the right things. You want to come across as the right person for the job and company, who’ll do the right things.

 

The standard advice is to never bad-mouth your employer. Again, I can’t speak for all hiring managers. I encourage those I interview to be completely candid with me. I’ve hired several candidates who said something along the lines of, “My manager and I no longer see eye-to-eye.” My follow-up question, to determine whether the candidate will be a fit with my management style: “What are you looking for from your next manager?”

 

Yes, I’ve hired candidates who’ve admitted they were fired. (I’m drawn to candidates who are honest and transparent.) My follow-up question: “What did you learn from being fired?”

 

Good reasons to want to leave your job:

 

  • Hours
  • Commute
  • Recently received a degree or certification

 

The tamest answer you can give: “I wasn’t considering a move, but I saw your job posting and was intrigued. It seems like an exciting opportunity, and I believe it would be a match for my qualifications.” (Works well if you have been at your job for less than five years.)

 

However, being more specific, “I got my project management certification last month. Now I’m seeking my first project management position,” will show you’re career-focused, which is a positive.

 

______________________________________________________________

 

Nick Kossovan, a well-seasoned veteran of the corporate landscape, offers advice on searching for a job. You can send Nick your questions at artoffindingwork@gmail.com.

 

 

Continue Reading

Business

Telus prioritizing ‘most important customers,’ avoiding ‘unprofitable’ offers: CFO

Published

 on

 

Telus Corp. says it is avoiding offering “unprofitable” discounts as fierce competition in the Canadian telecommunications sector shows no sign of slowing down.

The company said Friday it had fewer net new customers during its third quarter compared with the same time last year, as it copes with increasingly “aggressive marketing and promotional pricing” that is prompting more customers to switch providers.

Telus said it added 347,000 net new customers, down around 14.5 per cent compared with last year. The figure includes 130,000 mobile phone subscribers and 34,000 internet customers, down 30,000 and 3,000, respectively, year-over-year.

The company reported its mobile phone churn rate — a metric measuring subscribers who cancelled their services — was 1.09 per cent in the third quarter, up from 1.03 per cent in the third quarter of 2023. That included a postpaid mobile phone churn rate of 0.90 per cent in its latest quarter.

Telus said its focus is on customer retention through its “industry-leading service and network quality, along with successful promotions and bundled offerings.”

“The customers we have are the most important customers we can get,” said chief financial officer Doug French in an interview.

“We’ve, again, just continued to focus on what matters most to our customers, from a product and customer service perspective, while not loading unprofitable customers.”

Meanwhile, Telus reported its net income attributable to common shares more than doubled during its third quarter.

The telecommunications company said it earned $280 million, up 105.9 per cent from the same three-month period in 2023. Earnings per diluted share for the quarter ended Sept. 30 was 19 cents compared with nine cents a year earlier.

It reported adjusted net income was $413 million, up 10.7 per cent year-over-year from $373 million in the same quarter last year. Operating revenue and other income for the quarter was $5.1 billion, up 1.8 per cent from the previous year.

Mobile phone average revenue per user was $58.85 in the third quarter, a decrease of $2.09 or 3.4 per cent from a year ago. Telus said the drop was attributable to customers signing up for base rate plans with lower prices, along with a decline in overage and roaming revenues.

It said customers are increasingly adopting unlimited data and Canada-U.S. plans which provide higher and more stable ARPU on a monthly basis.

“In a tough operating environment and relative to peers, we view Q3 results that were in line to slightly better than forecast as the best of the bunch,” said RBC analyst Drew McReynolds in a note.

Scotiabank analyst Maher Yaghi added that “the telecom industry in Canada remains very challenging for all players, however, Telus has been able to face these pressures” and still deliver growth.

The Big 3 telecom providers — which also include Rogers Communications Inc. and BCE Inc. — have frequently stressed that the market has grown more competitive in recent years, especially after the closing of Quebecor Inc.’s purchase of Freedom Mobile in April 2023.

Hailed as a fourth national carrier, Quebecor has invested in enhancements to Freedom’s network while offering more affordable plans as part of a set of commitments it was mandated by Ottawa to agree to.

The cost of telephone services in September was down eight per cent compared with a year earlier, according to Statistics Canada’s most recent inflation report last month.

“I think competition has been and continues to be, I’d say, quite intense in Canada, and we’ve obviously had to just manage our business the way we see fit,” said French.

Asked how long that environment could last, he said that’s out of Telus’ hands.

“What I can control, though, is how we go to market and how we lead with our products,” he said.

“I think the conditions within the market will have to adjust accordingly over time. We’ve continued to focus on digitization, continued to bring our cost structure down to compete, irrespective of the price and the current market conditions.”

Still, Canada’s telecom regulator continues to warn providers about customers facing more charges on their cellphone and internet bills.

On Tuesday, CRTC vice-president of consumer, analytics and strategy Scott Hutton called on providers to ensure they clearly inform their customers of charges such as early cancellation fees.

That followed statements from the regulator in recent weeks cautioning against rising international roaming fees and “surprise” price increases being found on their bills.

Hutton said the CRTC plans to launch public consultations in the coming weeks that will focus “on ensuring that information is clear and consistent, making it easier to compare offers and switch services or providers.”

“The CRTC is concerned with recent trends, which suggest that Canadians may not be benefiting from the full protections of our codes,” he said.

“We will continue to monitor developments and will take further action if our codes are not being followed.”

French said any initiative to boost transparency is a step in the right direction.

“I can’t say we are perfect across the board, but what I can say is we are absolutely taking it under consideration and trying to be the best at communicating with our customers,” he said.

“I think everyone looking in the mirror would say there’s room for improvement.”

This report by The Canadian Press was first published Nov. 8, 2024.

Companies in this story: (TSX:T)

Source link

Continue Reading

Business

TC Energy cuts cost estimate for Southeast Gateway pipeline project in Mexico

Published

 on

 

CALGARY – TC Energy Corp. has lowered the estimated cost of its Southeast Gateway pipeline project in Mexico.

It says it now expects the project to cost between US$3.9 billion and US$4.1 billion compared with its original estimate of US$4.5 billion.

The change came as the company reported a third-quarter profit attributable to common shareholders of C$1.46 billion or $1.40 per share compared with a loss of C$197 million or 19 cents per share in the same quarter last year.

Revenue for the quarter ended Sept. 30 totalled C$4.08 billion, up from C$3.94 billion in the third quarter of 2023.

TC Energy says its comparable earnings for its latest quarter amounted to C$1.03 per share compared with C$1.00 per share a year earlier.

The average analyst estimate had been for a profit of 95 cents per share, according to LSEG Data & Analytics.

This report by The Canadian Press was first published Nov. 7, 2024.

Companies in this story: (TSX:TRP)

The Canadian Press. All rights reserved.

Source link

Continue Reading

Business

BCE reports Q3 loss on asset impairment charge, cuts revenue guidance

Published

 on

 

BCE Inc. reported a loss in its latest quarter as it recorded $2.11 billion in asset impairment charges, mainly related to Bell Media’s TV and radio properties.

The company says its net loss attributable to common shareholders amounted to $1.24 billion or $1.36 per share for the quarter ended Sept. 30 compared with a profit of $640 million or 70 cents per share a year earlier.

On an adjusted basis, BCE says it earned 75 cents per share in its latest quarter compared with an adjusted profit of 81 cents per share in the same quarter last year.

“Bell’s results for the third quarter demonstrate that we are disciplined in our pursuit of profitable growth in an intensely competitive environment,” BCE chief executive Mirko Bibic said in a statement.

“Our focus this quarter, and throughout 2024, has been to attract higher-margin subscribers and reduce costs to help offset short-term revenue impacts from sustained competitive pricing pressures, slow economic growth and a media advertising market that is in transition.”

Operating revenue for the quarter totalled $5.97 billion, down from $6.08 billion in its third quarter of 2023.

BCE also said it now expects its revenue for 2024 to fall about 1.5 per cent compared with earlier guidance for an increase of zero to four per cent.

The company says the change comes as it faces lower-than-anticipated wireless product revenue and sustained pressure on wireless prices.

BCE added 33,111 net postpaid mobile phone subscribers, down 76.8 per cent from the same period last year, which was the company’s second-best performance on the metric since 2010.

It says the drop was driven by higher customer churn — a measure of subscribers who cancelled their service — amid greater competitive activity and promotional offer intensity. BCE’s monthly churn rate for the category was 1.28 per cent, up from 1.1 per cent during its previous third quarter.

The company also saw 11.6 per cent fewer gross subscriber activations “due to more targeted promotional offers and mobile device discounting compared to last year.”

Bell’s wireless mobile phone average revenue per user was $58.26, down 3.4 per cent from $60.28 in the third quarter of the prior year.

This report by The Canadian Press was first published Nov. 7, 2024.

Companies in this story: (TSX:BCE)

The Canadian Press. All rights reserved.

Source link

Continue Reading

Trending

Exit mobile version