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N.L. government doesn't know who might have patient and employee data hit by cyberattack – CBC.ca

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Newfoundland and Labrador Health Minister John Haggie and Justice Minister John Hogan say patient information from the Central Health regional authority has been accessed as part of the cyberattack on the province’s health-care system — but they don’t know whether it’s been stolen, or by who.

The news comes one day after officials said both patients and employees in the Eastern Health and Labrador-Grenfell Health regions had their personal information stolen in the same cyberattack.

The government says it doesn’t know who might have the personal information of potentially hundreds of thousands of patients and employees from all three of the health authorities.

Officials had earlier indicated the information from Eastern Health and Labrador-Grenfell had been stolen, but backed off from that on Wednesday. 

“Based on investigations to date, we currently understand that certain data was accessed. The investigation is also focusing on the impact of that access to determine what, if any, data was taken,” said Hogan.

He said there is no evidence the information has been misused.

The breach in all three health authorities includes basic patient information such as names, birthdays, addresses, email addresses, phone numbers, medical care plan numbers, marital status, in-patient and outpatient times and the name of the person’s family doctor.

Officials said the personal information of Eastern Health employees going back 14 years, and Labrador Grenfell-Health employees going back nine years, has been accessed.

Central Health CEO Andrée Robichaud said employee information going back 13 years appears to have been accessed but the health authority can’t yet confirm it.

That information includes names, addresses, contact information and social insurance numbers. Haggie said there is no indication banking information was included in the breach, but the government will be providing credit monitoring services.

“We deeply regret that this incident occurred,” Robichaud said.

Robichaud said Central Health has no evidence to indicate that vendor data has been accessed.

Haggie said Western Health patient and employee data has not been accessed, although he would not say how that was determined.

Officials still cagey, cite security concerns

Officials have not said who is behind the health-care system disruptions, and on Wednesday again refused to confirm the nature of the cyberattack. Sources have told CBC News the breach is a ransomware attack.

Haggie said the province has engaged cybersecurity experts to help in the response to the attack, but has not said who those experts are.

Haggie would not say how the data was accessed, or whether it was encrypted, although officials said Tuesday the data was unencrypted.

“Our advice from world-class experts is to say nothing,” Haggie said.

In an interview Wednesday morning, Information and Privacy Commissioner Michael Harvey said his office was first informed of a possible data breach more than a week ago. Haggie said the government did not share that information until it was confirmed for security reasons, and because it did not want to fuel speculation.

“It’s a balance about transparency and speculation,” he said.

Haggie said the Health Department does not have detailed numbers on how many people have been affected by the breach, beyond noting that there are about 400,000 medical interactions per year in the N.L. health-care system.

Read more from CBC Newfoundland and Labrador

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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