Business

Flight delays cause: WestJet network issues

Published

1 year ago

September 6, 2023

One of Canada’s major airlines warned customers to expect delays due to two system outages reported on the same day.

In a series of messages posted to social media Wednesday, WestJet said it was “experiencing delays network-wide” due to an issue with its booking partner, Sabre.

Writing on the platform “X,” formerly known as Twitter, WestJet said these delays impacted more than just its own customers, as “multiple airlines” were affected.

In an email to CTV News Calgary, a spokesperson said that the outage affected several airlines that use the same service.

“In addition, concurrent with this outage, we were made aware that (Canada Border Service Agency) was experiencing a system outage which compounded the delays experienced by our guests,” Julia Kaiser said in an email.

The Alberta-based airline did not provide details on the scope of the impact, beyond noting delays, so it was not clear how many flight delays were due to the outages.

In Toronto, it appeared that at least 21 flights were delayed Wednesday, but it is unknown how many of those delays were related to the Sabre issue.

On the West Coast, Vancouver saw 12 incoming or outgoing WestJet flights delayed as of Wednesday morning. Several flights involving other airlines were also delayed, so the true number may be higher or lower, depending on the cause of each delay.

Of the WestJet flights into and out of Montreal, all were marked as “delayed” or “revised time,” other than two departures scheduled in the evening that did not yet have a “state” posted.

On the YYC website, most WestJet flights into and out of Calgary International Airport seemed not to be impacted, or to only be experiencing minor delays, but some flights didn’t show a revised time or status, and at least one was cancelled.

In an update hours later, the company directed those with such questions to a website with customer service numbers.

WestJet posted that the issue had been resolved shortly before 3 p.m. EDT.

We’re happy to report that the Sabre outage has been resolved. We welcome your patience while we continue to assist those impacted. ????

— WestJet (@WestJet) September 6, 2023

Source link

Business

Cineplex reports $24.7M Q3 loss on Competition Tribunal penalty

Published

22 hours ago

November 6, 2024

Anne Joseph

TORONTO – Cineplex Inc. reported a loss in its latest quarter compared with a profit a year ago as it was hit by a fine for deceptive marketing practices imposed by the Competition Tribunal.

The movie theatre company says it lost $24.7 million or 39 cents per diluted share for the quarter ended Sept. 30 compared with a profit of $29.7 million or 40 cents per diluted share a year earlier.

The results in the most recent quarter included a $39.2-million provision related to the Competition Tribunal decision, which Cineplex is appealing.

The Competition Bureau accused the company of misleading theatregoers by not immediately presenting them with the full price of a movie ticket when they purchased seats online, a view the company has rejected.

Revenue for the quarter totalled $395.6 million, down from $414.5 million in the same quarter last year, while theatre attendance totalled 13.3 million for the quarter compared with nearly 15.7 million a year earlier.

Box office revenue per patron in the quarter climbed to $13.19 compared with $12 in the same quarter last year, while concession revenue per patron amounted to $9.85, up from $8.44 a year ago.

This report by The Canadian Press was first published Nov. 6, 2024.

Companies in this story: (TSX:CGX)

Source link

Business

Restaurant Brands reports US$357M Q3 net income, down from US$364M a year ago

Published

2 days ago

November 5, 2024

Anne Joseph

TORONTO – Restaurant Brands International Inc. reported net income of US$357 million for its third quarter, down from US$364 million in the same quarter last year.

The company, which keeps its books in U.S. dollars, says its profit amounted to 79 cents US per diluted share for the quarter ended Sept. 30 compared with 79 cents US per diluted share a year earlier.

Revenue for the parent company of Tim Hortons, Burger King, Popeyes and Firehouse Subs, totalled US$2.29 billion, up from US$1.84 billion in the same quarter last year.

Consolidated comparable sales were up 0.3 per cent.

On an adjusted basis, Restaurant Brands says it earned 93 cents US per diluted share in its latest quarter, up from an adjusted profit of 90 cents US per diluted share a year earlier.

The average analyst estimate had been for a profit of 95 cents US per share, according to LSEG Data & Analytics.

This report by The Canadian Press was first published Nov. 5, 2024.

Companies in this story: (TSX:QSR)

Source link

Business

Electric and gas utility Fortis reports $420M Q3 profit, up from $394M a year ago

Published

2 days ago

November 5, 2024

Anne Joseph

ST. JOHN’S, N.L. – Fortis Inc. reported a third-quarter profit of $420 million, up from $394 million in the same quarter last year.

The electric and gas utility says the profit amounted to 85 cents per share for the quarter ended Sept. 30, up from 81 cents per share a year earlier.

Fortis says the increase was driven by rate base growth across its utilities, and strong earnings in Arizona largely reflecting new customer rates at Tucson Electric Power.

Revenue in the quarter totalled $2.77 billion, up from $2.72 billion in the same quarter last year.

On an adjusted basis, Fortis says it earned 85 cents per share in its latest quarter, up from an adjusted profit of 84 cents per share in the third quarter of 2023.

The average analyst estimate had been for a profit of 82 cents per share, according to LSEG Data & Analytics.

This report by The Canadian Press was first published Nov. 5, 2024.

Companies in this story: (TSX:FTS)

Source link