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Trudeau calls on institutions to learn from Air Canada mishandling of First Nations headdress – The Globe and Mail

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National Chief of the Assembly of First Nations Cindy Woodhouse Nepinak places her papers on the podium at the start of a news conference on Parliament Hill in Ottawa on April 17.Adrian Wyld/The Canadian Press

Prime Minister Justin Trudeau said he hopes lessons will be learned after the ceremonial headdress of the National Chief of the Assembly of First Nations was mishandled on an Air Canada flight this week.

Mr. Trudeau’s comments were made a day after Cindy Woodhouse Nepinak shared the incident on her Facebook account after a Wednesday Air Canada Jazz flight from Montreal to Fredericton.

She said in a media post Thursday that the headdress and its case were taken away and put in a plastic bag.

“Air Canada needs a protocol for First Peoples so that we are not harassed for our sacred items,” she wrote, adding that headdresses do not belong in airline garbage bags.

She said Friday that the case was removed from the cabin but that after pleading with staff, she was eventually able to hold her headdress throughout the trip.

Ms. Woodhouse Nepinak also said Friday that when she first complained about the incident to Air Canada, she received an offer of a 15-per-cent discount on her next flight.

“It must have been a generic response,” she said, adding that the experience was humiliating and unbelievable.

Ms. Woodhouse Nepinak’s Facebook post was met with dismay from other First Nations leaders and politicians who called the situation unacceptable and called on the airline to ensure it has appropriate protocols in place.

“It is an unfortunate situation that I hope is going to lead to a bit of learning, not just by Air Canada, but a lot of other institutions,” Mr. Trudeau said Friday while speaking to reporters during an unrelated event in Bromont, Que. Mr. Trudeau said the incident was a mistake that Air Canada is looking into.

On Thursday, the airline issued a statement calling the situation regrettable. Air Canada also said it had reached out to the National Chief directly to better understand and apologize for her experience.

Air Canada said it was following up on the matter internally and that it understood the importance of accommodating “customers with items and symbols of sacred cultural significance.” It said that in the past, chiefs have been able to travel while transporting their headdresses in the cabin.

NDP Leader Jagmeet Singh said he met with Ms. Woodhouse Nepinak “by chance” in the Montreal airport after the incident and she shared her feelings about it.

“She felt that the ceremonial, culturally important headdress was disrespected and she herself felt disrespected,” he said at an event in Toronto.

“In a country like Canada, there are far too many examples where Indigenous people are disrespected in this manner,” he said.

Mr. Singh added, “I support her call for a national policy to ensure that any airline and any form of travel, that this type of incident never happens again.”

At the news conference with the party’s leader, NDP MP Leah Gazan reiterated Mr. Singh’s support for Ms. Woodhouse Nepinak. Ms. Gazan, who is a member of Wood Mountain Lakota Nation in Saskatchewan, said Air Canada should ensure employees are equipped to work with a diverse public.

“It’s their responsibility to make sure that anybody working for the airline is culturally competent and knows proper cultural protocols,” she said.

“Canada is rich with diversity and the airline needs to reflect that and respect that through action.”

With a report from The Canadian Press

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

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