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Global tech outage reaches Atlantic Canada, affects Newfoundland health-care services

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ST. JOHN’S, N.L. – A global technology disruption spread to parts of Atlantic Canada Friday morning, affecting the government of Newfoundland and Labrador’s online services and health-care information systems.

Canada’s easternmost province issued a news release warning that residents attempting to use its online platforms may hit a snag because of the outage. In a separate release, the province’s health authority said its main information system used to manage patient and financial data was hit.

“This interruption in service is expected to impact the availability of some health-care services,” the health authority said. “NL Health Services has implemented contingency plans and is focused on the delivery of emergency care as we work with our global partners to resolve the outage.”

The outage grounded flights, knocked banks off-line and media outlets off air in a massive disruption affecting companies and services worldwide on Friday. Cybersecurity firm CrowdStrike said that the issue was linked to a “defect” found in an update for Windows, and was not a security incident or cyberattack. The issue affected Microsoft 365 apps and services, and escalating disruptions continued after the technology company said it was gradually fixing the problem.

Airports in major Atlantic Canadian cities urged passengers to check with their airlines for up-to-date flight information as several carriers were affected.

In Halifax, the Stanfield International Airport said Friday morning its online flight information board was having problems, but the issue was resolved as of about 10 a.m. A spokesperson for the airport said a small percentage of flights were affected, adding that it expected regular updates from airlines throughout the day.

The airport in Charlottetown advised that its flight board may not be up to date, and it posted to social media asking passengers to get information directly from their airlines instead.

The St. John’s International Airport made a similar request.

Halifax Transit said there were technical issues using saved payment methods to buy tickets on the HXGO app; however, passengers could still use unsaved debit and credit cards, Apple Pay, and Google Pay.

The Halifax Regional Municipality said its internal IT and municipal systems were functioning without problems.

Meanwhile, New Brunswick’s two health authorities reporters no problems, neither did the government of Prince Edward Island.

Microsoft 365 said on X that the company was “working on rerouting the impacted traffic to alternate systems to alleviate impact” and that it was “observing a positive trend in service availability.”

In a statement on its website, CrowdStrike said it was “actively working with customers impacted by a defect found in a single content update for Windows hosts.”

This report by The Canadian Press was first published July 19, 2024.

The Canadian Press. All rights reserved.

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A timeline of events in the bread price-fixing scandal

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Almost seven years since news broke of an alleged conspiracy to fix the price of packaged bread across Canada, the saga isn’t over: the Competition Bureau continues to investigate the companies that may have been involved, and two class-action lawsuits continue to work their way through the courts.

Here’s a timeline of key events in the bread price-fixing case.

Oct. 31, 2017: The Competition Bureau says it’s investigating allegations of bread price-fixing and that it was granted search warrants in the case. Several grocers confirm they are co-operating in the probe.

Dec. 19, 2017: Loblaw and George Weston say they participated in an “industry-wide price-fixing arrangement” to raise the price of packaged bread. The companies say they have been co-operating in the Competition Bureau’s investigation since March 2015, when they self-reported to the bureau upon discovering anti-competitive behaviour, and are receiving immunity from prosecution. They announce they are offering $25 gift cards to customers amid the ongoing investigation into alleged bread price-fixing.

Jan. 31, 2018: In court documents, the Competition Bureau says at least $1.50 was added to the price of a loaf of bread between about 2001 and 2016.

Dec. 20, 2019: A class-action lawsuit in a Quebec court against multiple grocers and food companies is certified against a number of companies allegedly involved in bread price-fixing, including Loblaw, George Weston, Metro, Sobeys, Walmart Canada, Canada Bread and Giant Tiger (which have all denied involvement, except for Loblaw and George Weston, which later settled with the plaintiffs).

Dec. 31, 2021: A class-action lawsuit in an Ontario court covering all Canadian residents except those in Quebec who bought packaged bread from a company named in the suit is certified against roughly the same group of companies.

June 21, 2023: Bakery giant Canada Bread Co. is fined $50 million after pleading guilty to four counts of price-fixing under the Competition Act as part of the Competition Bureau’s ongoing investigation.

Oct. 25 2023: Canada Bread files a statement of defence in the Ontario class action denying participating in the alleged conspiracy and saying any anti-competitive behaviour it participated in was at the direction and to the benefit of its then-majority owner Maple Leaf Foods, which is not a defendant in the case (neither is its current owner Grupo Bimbo). Maple Leaf calls Canada Bread’s accusations “baseless.”

Dec. 20, 2023: Metro files new documents in the Ontario class action accusing Loblaw and its parent company George Weston of conspiring to implicate it in the alleged scheme, denying involvement. Sobeys has made a similar claim. The two companies deny the allegations.

July 25, 2024: Loblaw and George Weston say they agreed to pay a combined $500 million to settle both the Ontario and Quebec class-action lawsuits. Loblaw’s share of the settlement includes a $96-million credit for the gift cards it gave out years earlier.

Sept. 12, 2024: Canada Bread files new documents in Ontario court as part of the class action, claiming Maple Leaf used it as a “shield” to avoid liability in the alleged scheme. Maple Leaf was a majority shareholder of Canada Bread until 2014, and the company claims it’s liable for any price-fixing activity. Maple Leaf refutes the claims.

This report by The Canadian Press was first published Sept. 19, 2024.

Companies in this story: (TSX:L, TSX:MFI, TSX:MRU, TSX:EMP.A, TSX:WN)

The Canadian Press. All rights reserved.



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S&P/TSX composite up more than 250 points, U.S. stock markets also higher

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TORONTO – Canada’s main stock index was up more than 250 points in late-morning trading, led by strength in the base metal and technology sectors, while U.S. stock markets also charged higher.

The S&P/TSX composite index was up 254.62 points at 23,847.22.

In New York, the Dow Jones industrial average was up 432.77 points at 41,935.87. The S&P 500 index was up 96.38 points at 5,714.64, while the Nasdaq composite was up 486.12 points at 18,059.42.

The Canadian dollar traded for 73.68 cents US compared with 73.58 cents US on Thursday.

The November crude oil contract was up 89 cents at US$70.77 per barrel and the October natural gas contract was down a penny at US2.27 per mmBTU.

The December gold contract was up US$9.40 at US$2,608.00 an ounce and the December copper contract was up four cents at US$4.33 a pound.

This report by The Canadian Press was first published Sept. 19, 2024.

Companies in this story: (TSX:GSPTSE, TSX:CADUSD)

The Canadian Press. All rights reserved.



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Quebec premier calls on Bloc Québécois to help topple Trudeau government next week

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MONTREAL – Quebec Premier François Legault says the Bloc Québécois must vote to topple the federal Liberal government next week and trigger an election.

Legault called on Parti Québécois Leader Paul St-Pierre Plamondon to summon the “courage” to ask the Bloc to support the expected Conservative non-confidence motion against Prime Minister Justin Trudeau’s minority government on Tuesday.

The Bloc and PQ, which both campaign for Quebec independence, are ideologically aligned and have historically worked together.

But moments later Bloc Leader Yves-François Blanchet said on X that he would not vote to topple Trudeau, saying he serves Quebecers “according to my own judgment.”

Legault made the comments after expressing frustration with what he described as Ottawa’s inaction on curbing the number of temporary immigrants in Quebec, especially asylum seekers.

Conservative Leader Pierre Poilievre has said he will put forward a motion of non-confidence in the government on Sept. 24, and specifically challenged NDP Leader Jagmeet Singh to back it.

The Conservatives don’t have enough votes to pass the motion with just one of the Bloc or the NDP.

This report by The Canadian Press was first published Sept. 19, 2024.

The Canadian Press. All rights reserved.



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