What went wrong? What can Canada do to fix it before the next wave hits? This look at the tragedy in Canada’s long term care homes and the emergency measures to protect the most vulnerable is part of the Post’s ongoing Lessons from a Pandemic series.
From the first COVID-19 outbreak in British Columbia to the devastation in Ontario and Quebec, seniors in long term care have been hit hardest by the coronavirus pandemic.
The causes for this are not only demographic and epidemiological. They also reveal the weak points of an elder care system that has long been recognized as failing, but never actually made to succeed, until it was too late.
Now Canada’s long term care home system is being remade on the fly through emergency legislation to cope with the pandemic.
Canadian Forces troops are deployed to help as long as needed, to maintain what Ontario Premier Doug Ford called an “iron ring” around long term care homes.
North Vancouver’s Lynn Valley Care Centre where Canada’s first known COVID-19 death occurred on March 8.
Jennifer Gauthier/Reuters/File
Provincial laws have been drawn up to staff long term care homes with more casual labour with lower training requirements, and to loosen the complaint reporting requirements on private management. There are political noises about long term fixes, and major disagreements are being staked out on the role of private providers. What those reforms look like, if they ever come, will say a lot about how Canada regards its seniors.
Canada’s first known death in this pandemic occurred on March 8, when a man in his 80s died at the Lynn Valley Care Centre in North Vancouver.
Briefly, that site was the focus of the public concern, until new focal points emerged — the Pinecrest Nursing Home in Bobcaygeon, Ont., the Résidence Herron in Dorval, Que. — until they all became single stars in a countrywide constellation of seniors home outbreaks, many of them completely overrun by infections, people dying in some cases faster than their bodies could be removed.
Quebec has called in more than 1,000 military medical personnel such as nurses and paramedics, Ontario a smaller number, backed by support troops, which Defence Minister Harjit Sajjan said was “not a typical Canadian Armed Forces operation.”
A Canadian soldier aids a resident at the Vigi Queen Elizabeth care centre in Montreal.
Genevieve Beaulieu/Canadian Armed Forces/AFP via Getty Images
More than four out of five deaths, or approximately 4,000, have been of seniors in long term care homes, plus significant numbers of staff.
The vast over-representation of long term care home residents in Canada’s death toll has revealed a terrible aspect of the pandemic — that the weakest and most vulnerable in our society are in the most dangerous places.
The institutionalized elderly are a unique class, not quite like inmates in prisons, who are being punished, and not quite like patients in hospitals, who are surrounded by the trappings of high level medical care.
Rather, through nothing more than their own age and infirmity, they are forced to endure the greatest exposure to the coronavirus risk, to live communally with other victims, surrounded by cinderblock walls, attended to by overwhelmed staff who turn to overwhelmed private management for support, and do not always get it, as new litigation has revealed.
In some segments of society, the pandemic’s heavy burden on the aged has created a selfish optimism among the relatively young and healthy, especially in America, where loyalists of President Donald Trump aim to justify an economic re-opening, despite the continued preventable deaths of society’s most accomplished and experienced members.
In Canada, Prime Minister Justin Trudeau has been more empathetic in his messaging about the problem, but was clear not to take over federal responsibility for it, offering only to “help the provinces find lasting solutions” to these “serious, underlying challenges.”
“COVID-19 has exposed some uncomfortable truths about our society, including how we care for seniors in Canada,” Trudeau said this week. “We’ve seen heartbreaking tragedies in long term care facilities and nursing homes right across the country. Overworked staff, understaffed residences, grieving families.”
Jagmeet Singh, the federal NDP leader, told CTV’s Question Period that Canada should end the private provision of long term care and bring all such homes under new federal regulation.
“I think we need to end them, I think there’s no question about it given the results we’re seeing, the evidence we’re seeing that some of the worst conditions that seniors are in and some of the highest deaths have happened in the for-profit long term care homes,” he said
His suggestion illustrated a broad theme of pandemic response in Canada, which is that it has largely been a provincial patchwork rather than a coordinated national program, especially on matters that are federally funded but constitutionally under provincial control, such as health care and education.
This is also partly the result of Toronto’s SARS outbreak in 2003, and efforts by provinces since then to update their emergency management legislation.
But even that is being done again on the fly, in response to new crises and disagreements over how to handle the pandemic at the institutional level.
Ontario moved this week to give the provincial government authority to replace management at long term care homes, but has not used the new power. The Ford government also said it would review its long term care system after the pandemic, but only internally, not via a public or independent inquiry. Minister of Long Term Care Merrilee Fullerton said all forms of review are “on the table.”
“We know the system’s broken,” Ontario Premier Doug Ford said. “We’re going to have a complete review, not just of long term care — I think the whole system of government.”
The problems are not just systemic, they are also architectural. Radio-Canada reported this week that the Vigi Mont-Royal home in Montreal was completely infected, with every single resident and 148 workers testing positive, according to an internal document, which noted a ventilation system was faulty and need to be cleaned and repaired.
We know the system’s broken
Many homes have residents in shared rooms, with common eating areas and washrooms, on wards that were not designed to facilitate isolation.
The problems are also legal, about workers rights and the ability of an industry to protect those who carry out its most crucial functions of feeding and caring for the elderly.
One long term care home in Niagara Falls has been hit with a proposed class action lawsuit over its handling of an outbreak that killed 18 residents, for allegedly failing to train staff and having them move between patient rooms in the same protective gowns.
There is a similar dispute by registered nurses working at four privately owned long term care homes in Ontario, who allege management failed to provide personal protective equipment and failed to launch pre-existing pandemic plans, resulting in widespread exposure of uninfected people to symptomatic patients who had not yet formally tested positive. In some cases, staff were allegedly forced to care for patients who were confirmed positive wearing only surgical masks.
They filed union grievances, but that system takes too long to resolve, so the Ontario Nurses Association asked Ontario Superior Court for what Judge Ed Morgan described as an “unusual” form of urgent action from the bench.
Morgan was scathing as he granted the nurses request and ordered the homes to obey a provincial government directive about providing personal protective equipment.
Words of encouragement and thanks for frontline workers are seen on a fence at Anson Place Care Centre in Hagersville, Ont. More than a dozen residents of the long-term care centre and retirement home have died of COVID-19.
Peter J. Thompson/National Post
The long term care homes had unsuccessfully argued that the balance of convenience should favour their interests, because if nurses decide who gets masks, the entire province could suffer a shortage. As Judge Morgan put it, the long term care homes “suggest that nurses and other medical staff treating COVID-19 patients in LTC homes represent their own narrow, personal interests, while the privately-owned LTC homes represent broad, community-based interests.”
The judge was having none of that.
“I can imagine that the irony of that submission is not lost on the (nurses),” he wrote. “One need only read the affidavits of the individual nurses in this Application record to understand that they spend their working days, in particular during the current emergency situation, sacrificing their personal interests to those of the people under their care. And given the nature of the pandemic, they do this not only for the immediate benefit of their patients but for the benefit of society at large. To suggest that their quest for the masks, protective gear, and cohorting that they view as crucial to the lives and health of themselves and their patients represents a narrow, private interest seems to sorely miss the mark.”
Canada’s latest national numbers show 70 per cent of deaths from COVID-19 have been of people over 80, and 25 per cent of people between 60 and 79.
TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.
The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.
“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.
The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.
But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.
Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.
“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.
“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”
Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.
The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.
In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.
Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.
The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.
The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.
Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.
Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.
It will also re-evaluate its design ranks.
Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.
Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.
This report by The Canadian Press was first published Sept. 13, 2024.
VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.
No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.
About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.
Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.
Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.
A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”
This report by The Canadian Press was first published Sept. 12, 2024.
MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.
The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.
The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.
Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.
On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.
Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.
This report by The Canadian Press was first published Sept. 12, 2024.
