Air Canada reported a technical issue with its flight communications system on Thursday, causing delays across the country for the second time in a week.
In a statement to CTVNews.ca, the Montreal-based company said it was experiencing a “temporary technical issue” with the system it uses to communicate with aircraft and monitor the performance of its operations.
By Thursday afternoon, the airline said the system had “begun to stabilize,” though flights were expected to be impacted for the remainder of the day.
“The communicator system has begun to stabilize, and aircraft continue to move although still at a lower than normal rate. As a result, customers may experience delays and in some instances cancellations as we move through recovery,” Air Canada said.
“Customers are advised to check the status of their flight before going to the airport as we anticipate the impact will persist through the balance of the day.”
As a result of the system failure, the airline said it implemented a “flexible policy,” allowing customers who wished to change their travel plans to do so at no cost.
Speaking to reporters before question period, Transport Minister Omar Alghabra said the federal government has been in touch with Air Canada and is encouraging the airline to get its communications system back up and running “as quickly as possible.”
“They understand the consequences of these delays and we’ll keep following up on the situation,” said Alghabra.
The system failure caused delays for the majority of flights scheduled to depart from the Winnipeg James Armstrong Richardson International Airport on Thursday morning, said Michel Rosset, communications manager for the Winnipeg Airports Authority.
Some Air Canada flights in the afternoon and evening were scheduled to run on time at the Winnipeg airport, but Rosset advised passengers to look online for updated flight information as that could change.
“With flights, even on a good day, things could change pretty quickly. So I’d recommend, if you’re looking for updated (flight information) throughout the day, the best bet is just to head to our website,” he told CTVNews.ca in a phone interview.
Leah Batstone, communications and marketing advisor for the Halifax Stanfield International Airport, said the Halifax airport was aware of the “IT issue” that Air Canada was experiencing and recommended passengers to keep tabs on their flight status.
“As always, travellers are advised to check their flight status directly with their airline before coming to the airport,” Batstone said in an emailed statement to CTVNews.ca.
Air Canada was forced to ground its planes last week due to a similar problem with its communications system, which delayed nearly half its flights.
The airline said the issue it experienced this Thursday was in the “same systems as that of May 25, but it was unrelated.”
“We have been in the process of upgrading this system using a third-party supplier’s technology. Air Canada will continue to work with the manufacturer to ensure stability in the system in the future,” it said.
“We apologize for the impact on our customers and appreciate their patience. We are working hard to get people on their way as soon as possible.”
PORT ALBERNI, B.C. – RCMP say the body of a second person has been found inside their vehicle after a road washed away amid pouring rain on the west coast of Vancouver Island.
Police say two vehicles went into the Sarita River when Bamfield Road washed out on Saturday as an atmospheric river hammered southern B.C.
The body of the other driver was found Sunday.
More coming.
The Canadian Press. All rights reserved.
The B.C. Greens say Sonia Furstenau will be staying on as party leader, despite losing her seat in the legislature in Saturday’s provincial election.
The party says in a statement that its two newly elected MLAs, Jeremy Valeriote and Rob Botterell, support Furstenau’s leadership as they “navigate the prospect of having the balance of power in the legislature.”
Neither the NDP led by Premier David Eby nor the B.C. Conservatives led by John Rustad secured a majority in the election, with two recounts set to take place from Oct. 26 to 28.
Eby says in a news conference that while the election outcome is uncertain, it’s “very likely” that the NDP would need the support of others to pass legislation.
He says he reached out to Furstenau on election night to congratulate her on the Greens’ showing.
But he says the Green party has told the NDP they are “not ready yet” for a conversation about a minority government deal.
The Conservatives went from taking less than two per cent of the vote in 2020 to being elected or leading in 45 ridings, two short of a majority and only one behind the NDP.
This report by The Canadian Press was first published Oct. 22, 2024.
The Canadian Press. All rights reserved.
Toronto FC captain Jonathan Osorio is making a difference, 4,175 kilometres away from home.
The 32-year-old Canadian international midfielder, whose parents hail from Colombia, has been working with the Canadian Colombian Children’s Organization, a charity whose goal is to help disadvantaged youth in the South American country.
Osorio has worked behind the scenes, with no fanfare.
Until now, with his benevolence resulting in becoming Toronto FC’s nominee for the Audi Goals Drive Progress Impact Award, which honours an MLS player “who showed outstanding dedication to charitable efforts and serving the community” during the 2024 season.”
Other nominees include Vancouver Whitecaps midfielder Sebastian Berhalter and CF Montreal goalkeeper Jonathan Sirois.
The winner will be announced in late November.
The Canadian Colombian Children’s Organization (CCCO) is run entirely by volunteers like Monica Figueredo and Claudia Soler. Founded in 1991, it received charitable status in 2005.
The charity currently has four projects on the go: two in Medellin and one each in Armenia and Barranquilla.
They include a school, a home for young girls whose parents are addicted to drugs, after-school and weekend programs for children in a disadvantaged neighbourhood, and nutrition and education help for underprivileged youth.
The organization heard about Osorio and was put in contact with him via an intermediary, which led to a lunch meeting. Osorio did his due diligence and soon got back to the charity with his decision.
“It was something that I wanted to be a part of right away,” said Osorio, whose lone regret is that he didn’t get involved sooner.
“I’m fortunate now that to help more now that I could have back then,” he added. “The timing actually worked out for everybody. For the last three years I have donated to their cause and we’ve built a couple of (football) fields in different cities over there in the schools.”
His father visited one of the sites in Armenia close to his hometown.
“He said it was amazing, the kids, how grateful they are to be able to play on any pitch, really,” said Osorio. “But to be playing on a new pitch, they’re just so grateful and so humble.
“It really makes it worth it being part of this organization.”
The collaboration has also made Osorio take stock.
“We’re very fortunate here in Canada, I think, for the most part. Kids get to go to school and have a roof over their head and things like that. In Colombia, it’s not really the same case. My father and his family grew up in tough conditions, so giving back is like giving back to my father.”
Osorio’s help has been a godsend to the charity.
“We were so surprised with how willing he was,” said Soler.
The TFC skipper has helped pay for a football field in Armenia as well as an ambitious sports complex under construction in Barranquilla.
“It’s been great for them,” Figueredo said of the pitch in Armenia. “Because when they go to school, now they have a proper place to train.”
Osorio has also sent videos encouraging the kids to stay active — as well as shipping soccer balls and signed jerseys their way.
“They know more about Jonathan than the other players in Colombia,” Figueredo said. “That’s the funny part. Even though he’s far away, they’ve connected with him.”
“They feel that they have a future, that they can do more,” she added. “Seeing that was really, really great.”
The kids also followed Osorio through the 2022 World Cup and this summer’s Copa America.
Back home, Osorio has also attended the charity’s annual golf tournament, helping raise funds.
A Toronto native, he has long donated four tickets for every TFC home game to the Hospital for Sick Children.
Vancouver’s Berhalter was nominated for his involvement in the Whitecaps’ partnership with B.C. Children’s Hospital while Montreal’s Sirois was chosen for his work with the Montreal Impact Foundation.
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This report by The Canadian Press was first published Oct. 21, 2024.
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