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Air Canada gives customers more options for cancelled flights amid coronavirus pandemic – Globalnews.ca

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Air Canada has announced new options for those looking to change their travel plans amid COVID-19, as well as those whose flights have been cancelled due to the pandemic.

Bookings made by June 30 for travel between March 1 and the end of June next year can be changed without fees, the airline said Friday.


READ MORE:
‘People are livid’: Advocates call on feds to make airlines give refunds amid COVID-19

In the case of cancelled flights, or customers wanting to cancel their travel, those with non-refundable tickets have two new options — a voucher that is transferable and has no expiry date, or the ability to purchase Aeroplan miles and receive 65 per cent more compared to the usual price.

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Those with refundable tickets have the choice of a refund, along with the other two options.






2:08
Coronavirus outbreak: Trudeau tight-lipped on possible support for Air Canada, other airlines


Coronavirus outbreak: Trudeau tight-lipped on possible support for Air Canada, other airlines

The announcement comes amid growing calls for Canadian airlines to issue full refunds to all of those affected by coronavirus-related travel cancellations. Critics are asking the federal government, which regulates the industry, to force the airlines to pay back customers.

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Air Canada says it has refunded nearly $1 billion to customers so far.

READ MORE: Travel will never be the same, thanks to COVID-19

On Friday, Air Canada also announced its summer schedule with 97 destinations — less than half of those offered last year.

The airline is resuming flights to six U.S. destinations as of Friday, and service within Canada will ramp up from 34 routes to 58 in June. Air Canada said it plans to fly to more European destinations in June and July, and with regulatory approval, resume flights from Vancouver to Shanghai, China.

Last week, the airline announced it would be laying off roughly 20,000 employees because the pandemic has reduced its business by 95 per cent.






2:22
Air Canada to lay off at least half its workforce


Air Canada to lay off at least half its workforce

© 2020 Global News, a division of Corus Entertainment Inc.

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Netflix’s subscriber growth slows as gains from password-sharing crackdown subside

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Netflix on Thursday reported that its subscriber growth slowed dramatically during the summer, a sign the huge gains from the video-streaming service’s crackdown on freeloading viewers is tapering off.

The 5.1 million subscribers that Netflix added during the July-September period represented a 42% decline from the total gained during the same time last year. Even so, the company’s revenue and profit rose at a faster pace than analysts had projected, according to FactSet Research.

Netflix ended September with 282.7 million worldwide subscribers — far more than any other streaming service.

The Los Gatos, California, company earned $2.36 billion, or $5.40 per share, a 41% increase from the same time last year. Revenue climbed 15% from a year ago to $9.82 billion. Netflix management predicted the company’s revenue will rise at the same 15% year-over-year pace during the October-December period, slightly than better than analysts have been expecting.

The strong financial performance in the past quarter coupled with the upbeat forecast eclipsed any worries about slowing subscriber growth. Netflix’s stock price surged nearly 4% in extended trading after the numbers came out, building upon a more than 40% increase in the company’s shares so far this year.

The past quarter’s subscriber gains were the lowest posted in any three-month period since the beginning of last year. That drop-off indicates Netflix is shifting to a new phase after reaping the benefits from a ban on the once-rampant practice of sharing account passwords that enabled an estimated 100 million people watch its popular service without paying for it.

The crackdown, triggered by a rare loss of subscribers coming out of the pandemic in 2022, helped Netflix add 57 million subscribers from June 2022 through this June — an average of more than 7 million per quarter, while many of its industry rivals have been struggling as households curbed their discretionary spending.

Netflix’s gains also were propelled by a low-priced version of its service that included commercials for the first time in its history. The company still is only getting a small fraction of its revenue from the 2-year-old advertising push, but Netflix is intensifying its focus on that segment of its business to help boost its profits.

In a letter to shareholder, Netflix reiterated previous cautionary notes about its expansion into advertising, though the low-priced option including commercials has become its fastest growing segment.

“We have much more work to do improving our offering for advertisers, which will be a priority over the next few years,” Netflix management wrote in the letter.

As part of its evolution, Netflix has been increasingly supplementing its lineup of scripted TV series and movies with live programming, such as a Labor Day spectacle featuring renowned glutton Joey Chestnut setting a world record for gorging on hot dogs in a showdown with his longtime nemesis Takeru Kobayashi.

Netflix will be trying to attract more viewer during the current quarter with a Nov. 15 fight pitting former heavyweight champion Mike Tyson against Jake Paul, a YouTube sensation turned boxer, and two National Football League games on Christmas Day.

The Canadian Press. All rights reserved.

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