Air Canada says its baggage handling success rate is back to 98% - Yahoo Canada Finance | Canada News Media
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Air Canada says its baggage handling success rate is back to 98% – Yahoo Canada Finance

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Air Canada travellers wait at the check-in area as baggage handlers at Pierre Elliott Trudeau airport walked off the job, causing cancellations and delay, in Montreal March 23, 2012. REUTERS/Olivier Jean (CANADA – Tags: BUSINESS EMPLOYMENT CIVIL UNREST TRANSPORT)

Air Canada says it has improved its service levels through the summer, reducing wait times and cancellations and bringing its baggage mishandling rate back to 2019 levels.

The Montreal-based airline provided an update on Wednesday on the operational improvement initiatives that have been underway as the company grapples with numerous challenges in the post-pandemic recovery.

Air Canada says that from the week of June 27 to the week of August 8, it saw the strongest improvement in baggage handling. While the company did not disclose its baggage mishandling rate, it says that the rate during the week of June 27 was 2.5 times the rate in 2019, before the pandemic hit. As of Aug. 8, Air Canada says the rate has returned to pre-pandemic levels, with a baggage handling success rate of 98 per cent.

The airline has also experienced a reduction in flight delays of more than one hour between, with 1,160 fewer flights per week facing longer delays. Air Canada also says delays are getting shorter, with the average arrival delay improving from 28 minutes longer than 2019 levels in the week of June 27, to 12 minutes longer than 2019 levels in the week of Aug. 8.

The number of flights cancelled fell 77 per cent between June 27 and Aug. 8. The airline’s flight completion rate reached 96.7 per cent, less than one percentage point lower than in the same week in 2019.

“We know how much our customers value travel and their reliance on us to transport them safely, comfortably and without disruption. This is always our goal and we share with them their disappointment that, coming out of the pandemic, the global industry faltered due to the unprecedented challenges of restarting after a two-year, virtual shutdown,” Air Canada chief executive Michael Rousseau said in a statement on Wednesday.

“While I am very satisfied with the progress to date… we all continue to work hard on behalf of our customers to complete our recovery.”

Air Canada says it currently operates an average of nearly 1,100 flights per day and it will operate 79 per cent of its pre-pandemic schedule through the summer. It now employs 34,000 workers, slightly below the 34,700 that were on staff before the pandemic.

Despite the improvements, Air Canada’s stock was trading down nearly 2 per cent on the Toronto Stock Exchange as of 1 p.m. ET.

RBC Capital Markets analyst Walter Spracklin says the improvements are a key positive for the airline, and reinforce that “the worst is behind them in terms of travel disruptions.”

“Taken together, these improvements should offer greater confidence to Air Canada’s customer base,” Spracklin said.

“Looking ahead, we hope to see capacity growth as the system gains resilience from the summer travel boom.”

Air Canada apologized to customers earlier this month for the operational instability seen in the post-pandemic ramp-up that came after travel demand surged for the first time in more than two years. The increase in demand strained the global air transport system and resulted in challenges for Air Canada and chaos at some of the country’s biggest airports.

The airline had pointed to challenges throughout the system as a key source of the issues, including resource challenges that impacted airport security screening, Canada and U.S. border customs processing, air traffic control, maintenance providers, equipment, supply chain, aircraft catering and fuelling partners. Air Canada also says a series of mechanical failures at airport baggage handling systems contributed to ongoing issues.

Alicja Siekierska is a senior reporter at Yahoo Finance Canada. Follow her on Twitter @alicjawithaj.

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Carry On Canadian Business. Carry On!

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16 hours ago

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October 22, 2024

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business to start in Canada

Human Resources Officers must be very busy these days what with the general turnover of employees in our retail and business sectors. It is hard enough to find skilled people let alone potential employees willing to be trained. Then after the training, a few weeks go by then they come to you and ask for a raise. You refuse as there simply is no excess money in the budget and away they fly to wherever they come from, trained but not willing to put in the time to achieve that wanted raise.

I have had potentials come in and we give them a test to see if they do indeed know how to weld, polish or work with wood. 2-10 we hire, and one of those is gone in a week or two. Ask that they want overtime, and their laughter leaving the building is loud and unsettling. Housing starts are doing well but way behind because those trades needed to finish a project simply don’t come to the site, with delay after delay. Some people’s attitudes are just too funny. A recent graduate from a Ivy League university came in for an interview. The position was mid-management potential, but when we told them a three month period was needed and then they would make the big bucks they disappeared as fast as they arrived.

Government agencies are really no help, sending us people unsuited or unwilling to carry out the jobs we offer. Handing money over to staffing firms whose referrals are weak and ineffectual. Perhaps with the Fall and Winter upon us, these folks will have to find work and stop playing on the golf course or cottaging away. Tried to hire new arrivals in Canada but it is truly difficult to find someone who has a real identity card and is approved to live and work here. Who do we hire? Several years ago my father’s firm was rocking and rolling with all sorts of work. It was a summer day when the immigration officers arrived and 30+ employees hit the bricks almost immediately. The investigation that followed had threats of fines thrown at us by the officials. Good thing we kept excellent records, photos and digital copies. We had to prove the illegal documents given to us were as good as the real McCoy.

Restauranteurs, builders, manufacturers, finishers, trades-based firms, and warehousing are all suspect in hiring illegals, yet that becomes secondary as Toronto increases its minimum wage again bringing our payroll up another $120,000. Survival in Canada’s financial and business sectors is questionable for many. Good luck Chuck!. at least your carbon tax refund check should be arriving soon.

Steven Kaszab
Bradford, Ontario
skaszab@yahoo.ca

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Imperial to cut prices in NWT community after low river prevented resupply by barges

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19 hours ago

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October 22, 2024

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NORMAN WELLS, N.W.T. – Imperial Oil says it will temporarily reduce its fuel prices in a Northwest Territories community that has seen costs skyrocket due to low water on the Mackenzie River forcing the cancellation of the summer barge resupply season.

Imperial says in a Facebook post it will cut the air transportation portion that’s included in its wholesale price in Norman Wells for diesel fuel, or heating oil, from $3.38 per litre to $1.69 per litre, starting Tuesday.

The air transportation increase, it further states, will be implemented over a longer period.

It says Imperial is closely monitoring how much fuel needs to be airlifted to the Norman Wells area to prevent runouts until the winter road season begins and supplies can be replenished.

Gasoline and heating fuel prices approached $5 a litre at the start of this month.

Norman Wells’ town council declared a local emergency on humanitarian grounds last week as some of its 700 residents said they were facing monthly fuel bills coming to more than $5,000.

“The wholesale price increase that Imperial has applied is strictly to cover the air transportation costs. There is no Imperial profit margin included on the wholesale price. Imperial does not set prices at the retail level,” Imperial’s statement on Monday said.

The statement further said Imperial is working closely with the Northwest Territories government on ways to help residents in the near term.

“Imperial Oil’s decision to lower the price of home heating fuel offers immediate relief to residents facing financial pressures. This step reflects a swift response by Imperial Oil to discussions with the GNWT and will help ease short-term financial burdens on residents,” Caroline Wawzonek, Deputy Premier and Minister of Finance and Infrastructure, said in a news release Monday.

Wawzonek also noted the Territories government has supported the community with implementation of a fund supporting businesses and communities impacted by barge cancellations. She said there have also been increases to the Senior Home Heating Subsidy in Norman Wells, and continued support for heating costs for eligible Income Assistance recipients.

Additionally, she said the government has donated $150,000 to the Norman Wells food bank.

In its declaration of a state of emergency, the town said the mayor and council recognized the recent hike in fuel prices has strained household budgets, raised transportation costs, and affected local businesses.

It added that for the next three months, water and sewer service fees will be waived for all residents and businesses.

This report by The Canadian Press was first published Oct. 21, 2024.

The Canadian Press. All rights reserved.

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U.S. vote has Canadian business leaders worried about protectionist policies: KPMG

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October 22, 2024

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TORONTO – A new report says many Canadian business leaders are worried about economic uncertainties related to the looming U.S. election.

The survey by KPMG in Canada of 735 small- and medium-sized businesses says 87 per cent fear the Canadian economy could become “collateral damage” from American protectionist policies that lead to less favourable trade deals and increased tariffs

It says that due to those concerns, 85 per cent of business leaders in Canada polled are reviewing their business strategies to prepare for a change in leadership.

The concerns are primarily being felt by larger Canadian companies and sectors that are highly integrated with the U.S. economy, such as manufacturing, automotive, transportation and warehousing, energy and natural resources, as well as technology, media and telecommunications.

Shaira Nanji, a KPMG Law partner in its tax practice, says the prospect of further changes to economic and trade policies in the U.S. means some Canadian firms will need to look for ways to mitigate added costs and take advantage of potential trade relief provisions to remain competitive.

Both presidential candidates have campaigned on protectionist policies that could cause uncertainty for Canadian trade, and whoever takes the White House will be in charge during the review of the United States-Mexico-Canada Agreement in 2026.

This report by The Canadian Press was first published Oct. 22, 2024.

The Canadian Press. All rights reserved.

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