An Interview’s Ending Is More Important Than Its Beginning
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An Interview’s Ending Is More Important Than Its Beginning

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Interview’s Ending

An Interview’s Ending Is More Important Than Its Beginning

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

How you end an interview is more important than how you began and performed throughout the interview, within reason, of course. Yes, making a great first impression is essential; however, your last impression tends to linger.

As your interviewer is wrapping up your interview (e.g., They ask if you have any questions or they are glancing at their watch.), you want to leave a positive lasting expression. Just shaking your interviewer’s hand and saying, “I look forward to hearing from you,” will not cut it. The last impression you leave with your interviewer will profoundly impact their memory of you since they are more likely to remember the last five minutes of the interview than the first five.

The next time you are interviewing, make it your mission to leave a lasting impression on your interviewer by doing the following:

 

  1. Ask insightful questions.

As your interviewer is winding down the interview, inevitably, they will ask, “Do you have any questions for me?” (If your interviewer does not ask you this question, presume you will not be offered the job.)

Asking good questions does two things:

  1. It gives you a final opportunity to show your interviewer that you prepared for the interview and put thought into your questions. (You are serious about wanting the job.)
  2. It lets you determine if the company and role are the right fit for you.

Always have a couple of questions ready. Never say, “You have answered all of my questions.”

Some questions you could ask:

  • What would I be expected to accomplish in the first six months? The first year?
  • What is the biggest challenge I would face in this role?
  • Please describe your management style. How would you manage me?
  • What will the onboarding and training process look like?
  • Where does [company] see itself in five years?
  • What are some of the biggest challenges facing the company/department?
  • What expectations would I need to meet to be successful in this role?

 

  1. Thank your interviewer.

“Thank you” is essential because we are primates and inherently social creatures. When goods or services are exchanged, and currency is not involved, then our words and expressions become the currency.

Manners are still important today. Saying “Thank you” goes a long way in acknowledging someone providing you with an opportunity, such as interviewing for a job.

Thank yous should be genuine and sincere. While making eye contact say something along the lines of, “Thank you for taking the time to interview me. I look forward to hearing back from you.”.

Note: Do not overdo the “Thank yous”; you don’t want to appear desperate or insincere. One “Thank you” is all you need to make a good impression.

 

  1. Re-state why you are the best candidate.

At the end of the interview, take the opportunity to quickly summarize your key strengths. Mention how your experience can directly impact the company. Make your summary short and compelling.

“As I mentioned, I implemented and worked with the ZET4500 accounting software system for seven years and was instrumental in transforming how my previous company had increased oversight over their account receivables. I’m confident my accounting skills, passion for numbers, and ability to use the ZET4500 proficiently will be a great asset here at Wayne Enterprises.”

 

  1. Your handshake matters.

Pre-coronavirus, a firm handshake at the end of an interview was an indisputable indicator of confidence. When interviewing in person, feel free to initiate the handshake rather than wait for your interviewer to extend their hand. Your handshake, while making eye contact (shows confidence), should be reasonably firm. If more than one person was part of your interview, be sure you shake everybody’s hand.

 

  1. Ask for the job.

I like assertive and confident, even borderline brash, candidates. Therefore, I am always impressed when a candidate asks me outright for the job, something I wish happened more often. The next time you have an interview for a job you want, ask for it! (Yes, I have hired on the spot a candidate who asked me for the job.)

“I know this is the company that I want to work for. Is there anything that prevents you from making me an offer today?”

If your interviewer declines to give you an offer (e.g., “I’m scheduled to interview two more candidates this afternoon.” ), then say, “I understand why you need to consider other candidates. Therefore, I look forward to hearing back from you. When can I expect to hear back from you?”

TIP: Get your interviewer’s business card so you can send a thank you email.

As I noted at the beginning, the last impression you make tends to linger. How you closed the interview will be remembered by your interviewer—did you finish confidently, reaffirm your interest in the job, or appear uninterested? I do not know any hiring manager who would hire a candidate who seems disinterested in the position.

_________________________________________________________

 

Nick Kossovan, a well-seasoned veteran of the corporate landscape, offers “unsweetened” job search advice. You can send Nick your questions to artoffindingwork@gmail.com.

Business

Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

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