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Another death, 36 new cases and sites are turning people away – Winnipeg Free Press

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The Free Press has made this story available free of charge so everyone can access trusted information on the coronavirus.

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As Manitoba recorded its 23rd death caused by COVID-19 and announced 36 new cases of the virus Sunday, some people spent hours waiting to be tested. 

By early afternoon, Winnipeggers were being turned away from some testing sites, while others faced long lineups and no guarantee they’d be tested before closing time. A new mobile testing site at 1181 Portage Ave., which opened last week, saw light traffic early after it opened Sunday morning, but it reached maximum capacity shortly after 1 p.m., and was shut down to incoming drivers nearly three hours before it was set to close for the day.

Crowd-sourced average wait times at COVID-19 testing sites

Click to Expand

As of 4 p.m. Sunday

604 St. Mary’s Road: 3 hours

1284 Main St.: 1 hour

2735 Pembina Highway: 1 hour

1181 Portage Ave: One user reported being turned away 

To see crowd-sourced testing site wait times and report your own, go to https://www.winnipegfreepress.com/covid-testing-sites/

The MPI drive-thru testing site at 1284 Main St. began redirecting people around 2 p.m., as a double lane of more than a dozen vehicles snaked around the building. Staff on site didn’t answer questions about wait times, but before the drive-thru was closed to new traffic, drivers were handed a list of addresses for other testing sites, and were told they had no guarantee of being tested that afternoon if they chose to wait in line.

On Sunday, provincial public-health officials announced a man in his 50s is Manitoba’s 23rd COVID-19-related fatality. They also warned of potential exposure to the virus in Little Grand Rapids First Nation, where several people tested positive after attending the community’s recreation centre from Sept. 24 to 27. It’s the second batch of confirmed positive cases of the virus in a Manitoba First Nations community, following positive results last weekend for a family in York Factory First Nation. After 19 new cases were reported at Little Grand Rapids, that community is now in lockdown, with public gatherings prohibited and restrictions in place that correspond with the red/critical phase in the provincial government’s pandemic response system.

New confirmed cases totalled 36 on Sunday, but four previously announced cases were determined to be false positives, which brings the total number of active cases in Manitoba to 696. Most of the cases announced Sunday — 23 — are in Winnipeg. Seven are in the Southern health region; five in Interlake-Eastern, and one in Prairie Mountain health region. On Saturday, 2,103 COVID-19 tests were completed across the province.

Public-health officials also warned Sunday that passengers on an Air Canada flight from Vancouver to Winnipeg may have been exposed to the virus on Sept. 27. They’re requiring passengers who were on flight 296 and sat in rows 27 to 31 to self-isolate for two weeks. Others who were on the flight but didn’t sit in those rows don’t need to self-isolate unless they develop symptoms, according to a provincial news release.

Meanwhile, several Winnipeg restaurants are reporting patrons may have been exposed to the virus. People should monitor for symptoms (and self-isolate and get tested if they have symptoms) after visiting Hooters Restaurant at 1501 St. Matthews Ave. on Sept. 24 from 4 to 11 p.m.; Bourbon Billiards at 241 Vaughan St. on Sept. 25 from 6:30 to 8:30 p.m.; Earls Polo Park at 1455 Portage Ave. on Sept. 25 from 10 p.m. to 12:30 a.m.; Montana’s Polo Park at 665 Empress St. on Sept. 25 from 9 to 10 p.m.; and Crspy Bnch on 806 Sargent Ave. on Sept. 26 from 11 a.m. until noon.

 

 

katie.may@freepress.mb.ca
Twitter: @thatkatiemay

Katie May
Justice reporter

Katie May reports on courts, crime and justice for the Free Press.

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Telus prioritizing ‘most important customers,’ avoiding ‘unprofitable’ offers: CFO

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Telus Corp. says it is avoiding offering “unprofitable” discounts as fierce competition in the Canadian telecommunications sector shows no sign of slowing down.

The company said Friday it had fewer net new customers during its third quarter compared with the same time last year, as it copes with increasingly “aggressive marketing and promotional pricing” that is prompting more customers to switch providers.

Telus said it added 347,000 net new customers, down around 14.5 per cent compared with last year. The figure includes 130,000 mobile phone subscribers and 34,000 internet customers, down 30,000 and 3,000, respectively, year-over-year.

The company reported its mobile phone churn rate — a metric measuring subscribers who cancelled their services — was 1.09 per cent in the third quarter, up from 1.03 per cent in the third quarter of 2023. That included a postpaid mobile phone churn rate of 0.90 per cent in its latest quarter.

Telus said its focus is on customer retention through its “industry-leading service and network quality, along with successful promotions and bundled offerings.”

“The customers we have are the most important customers we can get,” said chief financial officer Doug French in an interview.

“We’ve, again, just continued to focus on what matters most to our customers, from a product and customer service perspective, while not loading unprofitable customers.”

Meanwhile, Telus reported its net income attributable to common shares more than doubled during its third quarter.

The telecommunications company said it earned $280 million, up 105.9 per cent from the same three-month period in 2023. Earnings per diluted share for the quarter ended Sept. 30 was 19 cents compared with nine cents a year earlier.

It reported adjusted net income was $413 million, up 10.7 per cent year-over-year from $373 million in the same quarter last year. Operating revenue and other income for the quarter was $5.1 billion, up 1.8 per cent from the previous year.

Mobile phone average revenue per user was $58.85 in the third quarter, a decrease of $2.09 or 3.4 per cent from a year ago. Telus said the drop was attributable to customers signing up for base rate plans with lower prices, along with a decline in overage and roaming revenues.

It said customers are increasingly adopting unlimited data and Canada-U.S. plans which provide higher and more stable ARPU on a monthly basis.

“In a tough operating environment and relative to peers, we view Q3 results that were in line to slightly better than forecast as the best of the bunch,” said RBC analyst Drew McReynolds in a note.

Scotiabank analyst Maher Yaghi added that “the telecom industry in Canada remains very challenging for all players, however, Telus has been able to face these pressures” and still deliver growth.

The Big 3 telecom providers — which also include Rogers Communications Inc. and BCE Inc. — have frequently stressed that the market has grown more competitive in recent years, especially after the closing of Quebecor Inc.’s purchase of Freedom Mobile in April 2023.

Hailed as a fourth national carrier, Quebecor has invested in enhancements to Freedom’s network while offering more affordable plans as part of a set of commitments it was mandated by Ottawa to agree to.

The cost of telephone services in September was down eight per cent compared with a year earlier, according to Statistics Canada’s most recent inflation report last month.

“I think competition has been and continues to be, I’d say, quite intense in Canada, and we’ve obviously had to just manage our business the way we see fit,” said French.

Asked how long that environment could last, he said that’s out of Telus’ hands.

“What I can control, though, is how we go to market and how we lead with our products,” he said.

“I think the conditions within the market will have to adjust accordingly over time. We’ve continued to focus on digitization, continued to bring our cost structure down to compete, irrespective of the price and the current market conditions.”

Still, Canada’s telecom regulator continues to warn providers about customers facing more charges on their cellphone and internet bills.

On Tuesday, CRTC vice-president of consumer, analytics and strategy Scott Hutton called on providers to ensure they clearly inform their customers of charges such as early cancellation fees.

That followed statements from the regulator in recent weeks cautioning against rising international roaming fees and “surprise” price increases being found on their bills.

Hutton said the CRTC plans to launch public consultations in the coming weeks that will focus “on ensuring that information is clear and consistent, making it easier to compare offers and switch services or providers.”

“The CRTC is concerned with recent trends, which suggest that Canadians may not be benefiting from the full protections of our codes,” he said.

“We will continue to monitor developments and will take further action if our codes are not being followed.”

French said any initiative to boost transparency is a step in the right direction.

“I can’t say we are perfect across the board, but what I can say is we are absolutely taking it under consideration and trying to be the best at communicating with our customers,” he said.

“I think everyone looking in the mirror would say there’s room for improvement.”

This report by The Canadian Press was first published Nov. 8, 2024.

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TC Energy cuts cost estimate for Southeast Gateway pipeline project in Mexico

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CALGARY – TC Energy Corp. has lowered the estimated cost of its Southeast Gateway pipeline project in Mexico.

It says it now expects the project to cost between US$3.9 billion and US$4.1 billion compared with its original estimate of US$4.5 billion.

The change came as the company reported a third-quarter profit attributable to common shareholders of C$1.46 billion or $1.40 per share compared with a loss of C$197 million or 19 cents per share in the same quarter last year.

Revenue for the quarter ended Sept. 30 totalled C$4.08 billion, up from C$3.94 billion in the third quarter of 2023.

TC Energy says its comparable earnings for its latest quarter amounted to C$1.03 per share compared with C$1.00 per share a year earlier.

The average analyst estimate had been for a profit of 95 cents per share, according to LSEG Data & Analytics.

This report by The Canadian Press was first published Nov. 7, 2024.

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BCE reports Q3 loss on asset impairment charge, cuts revenue guidance

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BCE Inc. reported a loss in its latest quarter as it recorded $2.11 billion in asset impairment charges, mainly related to Bell Media’s TV and radio properties.

The company says its net loss attributable to common shareholders amounted to $1.24 billion or $1.36 per share for the quarter ended Sept. 30 compared with a profit of $640 million or 70 cents per share a year earlier.

On an adjusted basis, BCE says it earned 75 cents per share in its latest quarter compared with an adjusted profit of 81 cents per share in the same quarter last year.

“Bell’s results for the third quarter demonstrate that we are disciplined in our pursuit of profitable growth in an intensely competitive environment,” BCE chief executive Mirko Bibic said in a statement.

“Our focus this quarter, and throughout 2024, has been to attract higher-margin subscribers and reduce costs to help offset short-term revenue impacts from sustained competitive pricing pressures, slow economic growth and a media advertising market that is in transition.”

Operating revenue for the quarter totalled $5.97 billion, down from $6.08 billion in its third quarter of 2023.

BCE also said it now expects its revenue for 2024 to fall about 1.5 per cent compared with earlier guidance for an increase of zero to four per cent.

The company says the change comes as it faces lower-than-anticipated wireless product revenue and sustained pressure on wireless prices.

BCE added 33,111 net postpaid mobile phone subscribers, down 76.8 per cent from the same period last year, which was the company’s second-best performance on the metric since 2010.

It says the drop was driven by higher customer churn — a measure of subscribers who cancelled their service — amid greater competitive activity and promotional offer intensity. BCE’s monthly churn rate for the category was 1.28 per cent, up from 1.1 per cent during its previous third quarter.

The company also saw 11.6 per cent fewer gross subscriber activations “due to more targeted promotional offers and mobile device discounting compared to last year.”

Bell’s wireless mobile phone average revenue per user was $58.26, down 3.4 per cent from $60.28 in the third quarter of the prior year.

This report by The Canadian Press was first published Nov. 7, 2024.

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