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Apple HomePod (2nd gen) review: A smarter smart speaker

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When Apple debuted the HomePod in 2018, it was already late to the smart speaker game. Sure, the company has never been worried about tardiness, choosing instead to focus on being the best. Unfortunately, that wasn’t the case with its first attempt. The HomePod sounded good, but lacked a lot of the basic functionality and voice assistant smarts the likes of Amazon and Google offered. Apple has spent the last five years improving both HomePod and HomePod mini, adding features like multi-room audio, multi-user support and an intercom tool.

In 2021, Apple discontinued the original model in favor of the $99 HomePod mini. But now, the larger version is back with a familiar look, but lots of changes on the inside. Like the first, the new HomePod ($299) is best suited for those who’ve committed to Apple’s ecosystem. So if that’s not you, I understand if you don’t want to go any further. If it is, just know that the company has given its speaker a lot more tools than it had at launch five years ago, including more capable assistance from Siri and more smart home abilities. Plus, the second-generation HomePod is $50 cheaper than the original was at launch.

A familiar design updated on the inside

If you were hoping for a wholesale redesign with the new HomePod, Apple undoubtedly disappointed you. However, there are some noticeable changes upon close inspection. First, the speaker’s touch panel is now slightly recessed like the HomePod mini. On the original version, that panel sits flush with the top rim. When you trigger Siri, lighting for that panel now goes all the way to the edge too. Next, the power cord is now detachable. This means if you have an issue with that very necessary component, it should be easier to get a replacement (via Apple Care). If you have excellent vision, you might also be able to discern the 2023 model is 0.2-inches shorter at 6.6-inches tall (vs. 6.8 inches) if they’re sitting side by side.

On the inside though, Apple made a host of changes. Both versions have an upward facing woofer with a group of tweeters around the bottom. For the second-generation, Apple reduced the number of tweeters from seven to five, angling them slightly upward where previously they were almost perfectly side-firing. The company also cut the number of voice microphones from six down to four. And perhaps the most important change internally, Apple swapped the iPhone 6’s A8 chip for the much more modern S7 – the silicon that powers the Apple Watch series 7.

Software and setup

Despite the lack of changes on the outside, the second-gen HomePod is a better speaker because Apple has been improving it and the HomePod mini over time. The company added stereo pairing and multi-room audio alongside AirPlay 2 a few months after launch of the first generation model. Multi-user support and audio handoffs were added in 2019 and the intercom feature arrived ahead of the HomePod mini in 2020. And in 2021, HomePod gained the ability to play any TV audio via an Apple TV 4K over eARC and both spatial audio and Apple Music lossless streaming. So many of the key features Apple is chatting up on the new HomePod are things it has been slowly adding since 2018. And many of which, I’d argue, should’ve been there from there from the start.

Everything you need to set up and control the HomePod is found in Apple’s Home app. First, you’ll need to add a new speaker like you would any other smart home device with this software, including assigning it a room or location in your home. The app allows you to set up Automations and Scenes along with configuring how you’d like to interact with Siri.

Apple Home app

You have the ability to disable voice cues or the long press on the HomePod’s touch panel in order to activate the assistant (both are enabled by default). You can also have the speaker light up and play a sound when using Siri – or do one or neither. The Home app will let you use Siri for Personal Requests too, where the speaker can recognize your voice for things like messages, calls and reminders so long as your iPhone is close by. The software allows you to disable the HomePod’s intercom feature as well, should you prefer not to use that tool.

Like the first HomePod, the 2023 model is equipped with room calibration. This detects reflections off of walls and other surfaces to configure the sound for the best performance. The HomePod does this the first time you play music, but it isn’t constant monitoring. Instead, like it did on the previous generation, the setup leverages an accelerometer to determine when it has been moved. If it has, the speaker will then reinitiate the room sensing process when music is played.

A smart home with Siri

Apple HomePod (2nd gen) review

When we reviewed the original HomePod in 2018, one of our biggest gripes was with Siri’s limited abilities. Sure the speaker sounded good, but the lack of polish with the voice assistant made it seem like a work in progress. Apple has done a lot to improve Siri over the last five years, so a lot of those issues with the original have been fixed.

First, the HomePod, like Siri on your iPhone, is capable of recognizing multiple users. Personal Requests can allow it to peek at your Calendar, Notes, Reminders, Messages, Find My and more when you ask. Plus, HomePod can give each member of your family (up to six people) their unique responses from certain iPhone apps. What’s more, Siri can create recurring home automations without you having to pick up your phone and swipe over to the appropriate app.

Even with fewer microphones to pick up your voice, the new HomePod doesn’t suffer any performance setbacks. It’s just as capable as ever at picking out your voice even in a noisy room. And, while playing music with voice commands used to be limited to Apple Music, services like Pandora, Deezer and several others can now be controlled via Siri.

HomePod is also a smart home hub, easily pairing with HomeKit and Matter accessories. The new model is equipped with temperature and humidity sensing, and that info is displayed prominently in the Home app. Of course, you can use that data to create automations with other smart home devices. I don’t have a compatible smart thermostat, but I was able to successfully trigger a smart plug once the HomePod detected a certain temperature in my living room.

Sound Recognition is arguably the most notable new feature that Apple is debuting with the new HomePod, but it’s not ready yet. It can listen for smoke or carbon monoxide alarms and send a notification to an iPhone, iPad or Apple Watch. What’s more, you’ll be able to “check in” on what’s happening via an audio feed or camera. Sound Recognition won’t arrive until later this spring, so we’ll have to wait to test it.

Sound quality

Thanks to the work Apple has put in over the last five years, the second-gen HomePod is a much better smart speaker than its predecessor. The company has once again delivered stellar sound quality, though it can over emphasize vocals and dialog at times. However, expanded smart home tools and more room to grow shows Apple has learned from its stumbling first attempt.

Audio quality wasn’t an issue with the first-gen HomePod and it’s still great here. But like the first version, Apple’s choice for tuning won’t appease everyone. There’s a continued emphasis on voice, so things like vocals in music or dialog on a TV show or movie take center stage. At times it’s fine though, with some genres and content, it leads to a rather subpar experience.

Don’t get me wrong, for the most part HomePod sounds outstanding, especially when you put it up against other smart speakers. The fact is many of those don’t sound very good at all, so Apple continues its track record for making a device that has serious audio chops and smart features. RTJ4 has ample bass for its bombastic hip-hop beats while Sylvan Esso’s No Rules Sandy gets enough low-end for its synth-heavy rhythms. Thanks to the HomePod’s excellent clarity, detailed styles like bluegrass and jazz shine. Sometimes the bass is a little too subdued for metal (Underoath’s Voyuerist) or full-band country (Zach Bryan’s 2022 live album), and the vocals too forward, but overall, it sets the standard for smart speaker sound. And the HomePod only shines brighter as a stereo pair.

When you add the second HomePod in the Home app, the software asks you if you want to use them together. Once you tell it which side the additional unit is on (left or right), the app completes the setup for you, assigning the appropriate channel to each speaker. Now everywhere you previously saw a single HomePod icon, you’ll see two, constantly reminding you of the stereo arrangement. The double speaker option is great for music. On Béla Fleck’s My Bluegrass Heart, the two-speaker arrangement adds a lot of dimensionality to each track. There was already a spatial element to the tunes, but dual HomePods heightens the sensation, making it seem like you’re in the middle of the musicians while they record each song.

Thanks to the work Apple has put in over the last five years, the second-gen HomePod is a much better smart speaker than its predecessor. The company has once again delivered stellar sound quality, though it can over emphasize vocals and dialog at times. However, expanded smart home tools and more room to grow shows Apple has learned from its stumbling first attempt.

When you select a HomePod for use with the Apple TV you still need to deselect your TV speakers. Those aren’t disabled just because you’ve asked the streaming box to also send audio to a HomePod or two. TV audio with stereo pair is fine, but I can’t see using a single unit for the same purpose. In a multi-room setup you might want to send the sound from a live event like the Super Bowl to a solo speaker, but having just one as your lone living room audio from a TV isn’t a great experience. While the HomePod beams sound in all directions, with a single speaker it’s clear the sound is coming from a fixed location – something that’s a lot less noticeable with a pair or with a soundbar.

As is the case with vocals, dialog takes prominence with a HomePod and Apple TV. At times it can seem slightly muffled when watching things like live sports. Otherwise, there’s good clarity, nice bass and great dimensional audio when streaming Formula 1: Drive to Survive or Slow Horses. But, honestly, if you’re looking to improve your living room audio, a soundbar and sub is a better option. The driver arrangement in those speakers does a better job of filling a room completely and evenly. Plus, most companies give you the ability to use adjustments or presets to dial in how much you want those speakers to focus on dialog so you can fine-tune things to your liking.

The competition

Thanks to the work Apple has put in over the last five years, the second-gen HomePod is a much better smart speaker than its predecessor. The company has once again delivered stellar sound quality, though it can over emphasize vocals and dialog at times. However, expanded smart home tools and more room to grow shows Apple has learned from its stumbling first attempt.

Because the HomePod is best suited to people who have married themselves to Apple’s ecosystem, the best alternative to the second-gen HomePod is the cheaper HomePod mini. If all you’re after is some Siri assistance with your smart home and a speaker that’s good enough for casual listening and podcasts, the $99 option will work well for you. Plus, Apple just unlocked the smaller speaker’s inactive temperature and humidity sensor and it’s due to get Sound Recognition.

Wrap-up

Apple has been preparing for a new HomePod for five years, constantly improving both the original version and the HomePod mini. And the fact that the company has made Siri a more capable companion certainly helps. Plus, there’s more smart home abilities than before. Apple hasn’t strayed from its emphasis on the spoken (or sung) word for HomePod’s sound profile, but that’s okay. It’s clear that the company is focused on expanding the toolbox for its smart speakers after their debut, so I’d expect that much like the original HomePod, this is just the beginning for the second generation.

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The Internet is Littered in ‘Educated Guesses’ Without the ‘Education’

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Although no one likes a know-it-all, they dominate the Internet.

The Internet began as a vast repository of information. It quickly became a breeding ground for self-proclaimed experts seeking what most people desire: recognition and money.

Today, anyone with an Internet connection and some typing skills can position themselves, regardless of their education or experience, as a subject matter expert (SME). From relationship advice, career coaching, and health and nutrition tips to citizen journalists practicing pseudo-journalism, the Internet is awash with individuals—Internet talking heads—sharing their “insights,” which are, in large part, essentially educated guesses without the education or experience.

The Internet has become a 24/7/365 sitcom where armchair experts think they’re the star.

Not long ago, years, sometimes decades, of dedicated work and acquiring education in one’s field was once required to be recognized as an expert. The knowledge and opinions of doctors, scientists, historians, et al. were respected due to their education and experience. Today, a social media account and a knack for hyperbole are all it takes to present oneself as an “expert” to achieve Internet fame that can be monetized.

On the Internet, nearly every piece of content is self-serving in some way.

The line between actual expertise and self-professed knowledge has become blurry as an out-of-focus selfie. Inadvertently, social media platforms have created an informal degree program where likes and shares are equivalent to degrees. After reading selective articles, they’ve found via and watching some TikTok videos, a person can post a video claiming they’re an herbal medicine expert. Their new “knowledge,” which their followers will absorb, claims that Panda dung tea—one of the most expensive teas in the world and isn’t what its name implies—cures everything from hypertension to existential crisis. Meanwhile, registered dietitians are shaking their heads, wondering how to compete against all the misinformation their clients are exposed to.

More disturbing are individuals obsessed with evangelizing their beliefs or conspiracy theories. These people write in-depth blog posts, such as Elvis Is Alive and the Moon Landings Were Staged, with links to obscure YouTube videos, websites, social media accounts, and blogs. Regardless of your beliefs, someone or a group on the Internet shares them, thus confirming your beliefs.

Misinformation is the Internet’s currency used to get likes, shares, and engagement; thus, it often spreads like a cosmic joke. Consider the prevalence of clickbait headlines:

  • You Won’t Believe What Taylor Swift Says About Climate Change!
  • This Bedtime Drink Melts Belly Fat While You Sleep!
  • In One Week, I Turned $10 Into $1 Million!

Titles that make outrageous claims are how the content creator gets reads and views, which generates revenue via affiliate marketing, product placement, and pay-per-click (PPC) ads. Clickbait headlines are how you end up watching a TikTok video by a purported nutrition expert adamantly asserting you can lose belly fat while you sleep by drinking, for 14 consecutive days, a concoction of raw eggs, cinnamon, and apple cider vinegar 15 minutes before going to bed.

Our constant search for answers that’ll explain our convoluted world and our desire for shortcuts to success is how Internet talking heads achieve influencer status. Because we tend to seek low-hanging fruits, we listen to those with little experience or knowledge of the topics they discuss yet are astute enough to know what most people want to hear.

There’s a trend, more disturbing than spreading misinformation, that needs to be called out: individuals who’ve never achieved significant wealth or traded stocks giving how-to-make-easy-money advice, the appeal of which is undeniable. Several people I know have lost substantial money by following the “advice” of Internet talking heads.

Anyone on social media claiming to have a foolproof money-making strategy is lying. They wouldn’t be peddling their money-making strategy if they could make easy money.

Successful people tend to be secretive.

Social media companies design their respective algorithms to serve their advertisers—their source of revenue—interest; hence, content from Internet talking heads appears most prominent in your feeds. When a video of a self-professed expert goes viral, likely because it pressed an emotional button, the more people see it, the more engagement it receives, such as likes, shares and comments, creating a cycle akin to a tornado.

Imagine scrolling through your TikTok feed and stumbling upon a “scientist” who claims they can predict the weather using only aluminum foil, copper wire, sea salt and baking soda. You chuckle, but you notice his video got over 7,000 likes, has been shared over 600 times and received over 400 comments. You think to yourself, “Maybe this guy is onto something.” What started as a quest to achieve Internet fame evolved into an Internet-wide belief that weather forecasting can be as easy as DIY crafts.

Since anyone can call themselves “an expert,” you must cultivate critical thinking skills to distinguish genuine expertise from self-professed experts’ self-promoting nonsense. While the absurdity of the Internet can be entertaining, misinformation has serious consequences. The next time you read a headline that sounds too good to be true, it’s probably an Internet talking head making an educated guess; without the education seeking Internet fame, they can monetize.

______________________________________________________________

 

Nick Kossovan, a self-described connoisseur of human psychology, writes about what’s

on his mind from Toronto. You can follow Nick on Twitter and Instagram @NKossovan.

 

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Tight deadlines on software projects can put safety at risk: survey

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TORONTO – A new survey says a majority of software engineers and developers feel tight project deadlines can put safety at risk.

Seventy-five per cent of the 1,000 global workers who responded to the survey released Tuesday say pressure to deliver projects on time and on budget could be compromising critical aspects like safety.

The concern is even higher among engineers and developers in North America, with 77 per cent of those surveyed on the continent reporting the urgency of projects could be straining safety.

The study was conducted between July and September by research agency Coleman Parkes and commissioned by BlackBerry Ltd.’s QNX division, which builds connected-car technology.

The results reflect a timeless tug of war engineers and developers grapple with as they balance the need to meet project deadlines with regulations and safety checks that can slow down the process.

Finding that balance is an issue that developers of even the simplest appliances face because of advancements in technology, said John Wall, a senior vice-president at BlackBerry and head of QNX.

“The software is getting more complicated and there is more software whether it’s in a vehicle, robotics, a toaster, you name it… so being able to patch vulnerabilities, to prevent bad actors from doing malicious acts is becoming more and more important,” he said.

The medical, industrial and automotive industries have standardized safety measures and anything they produce undergoes rigorous testing, but that work doesn’t happen overnight. It has to be carried out from the start and then at every step of the development process.

“What makes safety and security difficult is it’s an ongoing thing,” Wall said. “It’s not something where you’ve done it, and you are finished.”

The Waterloo, Ont.-based business found 90 per cent of its survey respondents reported that organizations are prioritizing safety.

However, when asked about why safety may not be a priority for their organization, 46 per cent of those surveyed answered cost pressures and 35 per cent said a lack of resources.

That doesn’t surprise Wall. Delays have become rampant in the development of tech, and in some cases, stand to push back the launch of vehicle lines by two years, he said.

“We have to make sure that people don’t compromise on safety and security to be able to get products out quicker,” he said.

“What we don’t want to see is people cutting corners and creating unsafe situations.”

The survey also took a peek at security breaches, which have hit major companies like London Drugs, Indigo Books & Music, Giant Tiger and Ticketmaster in recent years.

About 40 per cent of the survey’s respondents said they have encountered a security breach in their employer’s operating system. Those breaches resulted in major impacts for 27 per cent of respondents, moderate impacts for 42 per cent and minor impacts for 27 per cent.

“There are vulnerabilities all the time and this is what makes the job very difficult because when you ship the software, presumably the software has no security vulnerabilities, but things get discovered after the fact,” Wall said.

Security issues, he added, have really come to the forefront of the problems developers face, so “really without security, you have no safety.”

This report by The Canadian Press was first published Oct. 8, 2024.

Companies in this story: (TSX:BB)

The Canadian Press. All rights reserved.

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Beware of scams during Amazon’s Prime Big Deal Days sales event: cybersecurity firm

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As online shoppers hunt for bargains offered by Amazon during its annual fall sale this week, cybersecurity researchers are warning Canadians to beware of an influx of scammers posing as the tech giant.

In the 30 days leading up to Amazon’s Prime Big Deal Days, taking place Tuesday and Wednesday, there were more than 1,000 newly registered Amazon-related web domains, according to Check Point Software Technologies, a company that offers cybersecurity solutions.

The company said it deemed 88 per cent of those domains malicious or suspicious, suggesting they could have been set up by scammers to prey on vulnerable consumers. One in every 54 newly created Amazon-related domain included the phrase “Amazon Prime.”

“They’re almost indiscernible from the real Amazon domain,” said Robert Falzon, head of engineering at Check Point in Canada.

“With all these domains registered that look so similar, it’s tricking a lot of people. And that’s the whole intent here.”

Falzon said Check Point Research sees an uptick in attempted scams around big online shopping days throughout the year, including Prime Days.

Scams often come in the form of phishing emails, which are deceptive messages that appear to be from a reputable source in attempt to steal sensitive information.

In this case, he said scammers posing as Amazon commonly offer “outrageous” deals that appear to be associated with Prime Days, in order to trick recipients into clicking on a malicious link.

The cybersecurity firm said it has identified and blocked 100 unique Amazon Prime-themed scam emails targeting organizations and consumers over the past two weeks.

Scammers also target Prime members with unsolicited calls, claiming urgent account issues and requesting payment information.

“It’s like Christmas for them,” said Falzon.

“People expect there to be significant savings on Prime Day, so they’re not shocked that they see something of significant value. Usually, the old adage applies: If it seems too good to be true, it probably is.”

Amazon’s website lists a number of red flags that it recommends customers watch for to identify a potential impersonation scam.

Those include false urgency, requests for personal information, or indications that the sender prefers to complete the purchase outside of the Amazon website or mobile app.

Scammers may also request that customers exclusively pay with gift cards, a claim code or PIN. Any notifications about an order or delivery for an unexpected item should also raise alarm bells, the company says.

“During busy shopping moments, we tend to see a rise in impersonation scams reported by customers,” said Amazon spokeswoman Octavia Roufogalis in a statement.

“We will continue to invest in protecting consumers and educating the public on scam avoidance. We encourage consumers to report suspected scams to us so that we can protect their accounts and refer bad actors to law enforcement to help keep consumers safe.”

Falzon added that these scams are more successful than people might think.

As of June 30, the Canadian Anti-Fraud Centre said there had been $284 million lost to fraud so far this year, affecting 15,941 victims.

But Falzon said many incidents go unreported, as some Canadians who are targeted do not know how or where to flag a scam, or may choose not to out of embarrassment.

Check Point recommends Amazon customers take precautions while shopping on Prime Days, including by checking URLs carefully, creating strong passwords on their accounts, and avoiding personal information being shared such as their birthday or social security number.

The cybersecurity company said consumers should also look for “https” at the beginning of a website URL, which indicates a secure connection, and use credit cards rather than debit cards for online shopping, which offer better protection and less liability if stolen.

This report by The Canadian Press was first published Oct. 8, 2024.

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