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'Are we nuts?' Meet Canadians who started businesses during the pandemic – CBC.ca

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Even with the country in lockdown, a number of Canadian entrepreneurs are plunging ahead with new ventures.

Some are focusing their startup on issues related directly to the virus.

Others had begun to put business plans into action just before the pandemic hit, and it wasn’t possible to pull back.

Still others find that the new, challenging environment actually presents an advantage for their startup.

Here are some of their stories.

Virtual funeral services

Effie Anolik, 30, of Toronto doesn’t have a background in the funeral business. She worked for Shopify, the e-commerce platform, for four years. But when her father died two years ago, she was surprised that other than a website, the funeral home offered next-to-no online services.

“You have to go to the funeral home in person to plan a funeral,” said Anolik. “My family had to go there to process the credit card payment. It seemed like an interaction that could have happened online.”

She figured funeral homes needed new, consumer-friendly technology, and started a company to create back office software.

But this month she’s shifted gears, to go direct to consumers.

“Right now, families are really out of options, and don’t know how to move forward with some sort of gathering,” she said.

Her new company, PlanaFuneral.com, offers a free phone consultation to start, while other services range from $200 to $400. Those services include:

  • Customized “virtual funerals” that include full event management, invites, and a recording of the online event.   
  • A slideshow or video of the deceased family member’s life.
  • Hosting services for the gathering over Zoom, the conference platform.
  • Consultation with family and friends who may want to give a eulogy or make a presentation.
  • If there is to be a burial, it can be livestreamed so that family and friends can feel present.

In the few days since the company has been up and running, Anolik has heard from several potential clients — including someone in New York City who has been unable to arrange a cremation and wants help. She expects demand to increase and says her small team is ready to handle it.

She’ll have competition. Some Canadian funeral homes have started to organize virtual mourning services during the pandemic as well.

Nonetheless, Anolik is convinced her venture has a future, even when people are once again able to gather to pay respects.

“There will still be a need for virtual gatherings to bring everyone together,” she says. “Virtual gatherings can include guests who may have not been able to attend in the traditional sense, due to distance and cost.”

She intends to add other services to help bereaved families, such as assisting with the closure of bank accounts and social media profiles, as well as subscriptions and contracts that need to be cancelled.

“There’s a lot to navigate,” she said.

Telemedicine for pets

Kerri-Lynn McAllister has launched a telehealth service so pet owners can get virtual appointments for their animals. (Jillian Lorraine Photography )

Toronto-based Kerri-Lynn McAllister is turning her love of animals into a new business. A founding member of Ratehub.ca, the popular financial product comparison website, last fall she started Pawzy, an online resource for pet health and wellness.  

Now she’s launching Pawzy Telehealth, a new branch of the business that provides a teleconferencing system designed specifically for virtual visits to the veterinarian.

“A lot of vets have had to reduce their hours and services to emergency care,” said McAllister. “And as a result, pets don’t have access to the same level of care that they otherwise would.”

Pet owners don’t pay for the service. Instead, vet clinics sign up and pay a monthly fee, in order to continue seeing customers and their pets, and keep their revenue stream flowing.

“We’re doing a free COVID offer during the next two months, but afterwards there will be a subscription fee for the software of $99 a month per clinic,” she said.

In the next couple of weeks, McAllister plans to launch a more consumer-focused service, where Canadians anywhere can connect with a vet at any time. “It doesn’t have to be a service offered by their own vet, it will be enabled for any Canadian to use.” 

Food delivery

Chef Eric Rogers, left, and his partner Josh Peace show off the type of food they’ll be offering with their new venture. (Submitted by Eric Rogers)

Chef Eric Rogers of Toronto had been working with a partner prior to the COVID-19 crisis to open Riverside Kitchen, a so-called ghost kitchen, a delivery-only service that would offer four menus of food through apps such as UberEats, DoorDash and SkipTheDishes.

A ghost kitchen is basically a restaurant minus the tables, waiters and diners. It’s all about the back of house production of food for delivery.

“We did a lot of research, and the numbers coming out of the States showed the virtual or ghost kitchens were basically doubling their volume of business every year,” said Rogers. “It’s one of the fastest growing segments of the food industry.”

They were planning to launch in April, but that’s now been delayed a month due to the pandemic. Rogers and his partner had intended to rent an industrial kitchen, but he now suspects they’ll soon have other, less expensive options.

“There’s going to be a lot of restaurant failures,” he said. “We have approached two landlords to say what we might offer you is a bridge lease. If we commit to six months or a year, while they find a new restaurant tenant, we would pay to cover off their utilities. We won’t pay full pop, but they’ll get some income.”

A sample of the food chef Eric Rogers will be creating with his new venture, Riverside Kitchen. (Submitted by Eric Rogers)

Meanwhile, he and his partner, Josh Peace, have been making sample dishes of their food lines in order to photograph them for the app companies. Those lines include hand-crafted sandwiches, a BBQ smokehouse, a South American menu, and a family dinner project.

“We’ve certainly looked at each other every so often and asked each other, ‘Are we nuts?’ But delivery was already growing exponentially and now it’s the only trick in town. No one can go to a restaurant.”

He said he believes the home-delivery trend will keep growing, as it may take some time before people are eager to dine out again.

A brand new advertising agency

Beverley Hammond, pictured here, had disinfectant wipes on hand when she met with partners Denise Rossetto and Carlos Moreno to sign the shareholder agreement for their new advertising agency. (Submitted by Broken Heart Love Affair)

It’s fair to say there’s never an ideal time to launch a new advertising agency, given the industry is already crowded and fiercely competitive. But Beverley Hammond and her four Toronto-based co-founders had no idea a pandemic was coming when they banded together to form Broken Heart Love Affair, their unusually named firm.

“We started working on it in the fall,” she said. “And my partners, some of the top talent in the country, gave notice at their agencies.”

With chief creative officers from big-name agencies such as Cossette and BBDO on the founding team, it might have made sense to turn around and ask for their jobs back, once it became clear the pandemic was about to take a devastating toll on the economy.

But Hammond says that wasn’t possible — legal agreements had been signed.

“The train had left the station. We were off and running.”

By the time the company launched officially on March 27, the group had to wear gloves and masks, and bring disinfectant wipes to sign the Broken Heart Love Affair shareholder agreement.

The agency has already signed Kids Help Phone, Everest Insurance and Kruger, a paper product company, as clients.

“We are in the midst of eight new business opportunities right now. That’s a lot in normal times. It’s inexplicable now,” she said. The firm even signed a new client on Easter Sunday. “There doesn’t seem to be any delineation between weekdays and weekends right now.”

Despite that promising start, Hammond admits it’s a scary time. In addition to the five co-founders, four employees have been hired and salaries need to be paid.

But as a longtime entrepreneur, Hammond isn’t fazed.

“I’ve lived with that kind of pressure before, like anyone starting a business.”

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Virginia Democrats advance efforts to protect abortion, voting rights, marriage equality

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RICHMOND, Va. (AP) — Democrats who control both chambers of the Virginia legislature are hoping to make good on promises made on the campaign trail, including becoming the first Southern state to expand constitutional protections for abortion access.

The House Privileges and Elections Committee advanced three proposed constitutional amendments Wednesday, including a measure to protect reproductive rights. Its members also discussed measures to repeal a now-defunct state constitutional ban on same-sex marriage and ways to revise Virginia’s process to restore voting rights for people who served time for felony crimes.

“This meeting was an important next step considering the moment in history we find ourselves in,” Democratic Del. Cia Price, the committee chair, said during a news conference. “We have urgent threats to our freedoms that could impact constituents in all of the districts we serve.”

The at-times raucous meeting will pave the way for the House and Senate to take up the resolutions early next year after lawmakers tabled the measures last January. Democrats previously said the move was standard practice, given that amendments are typically introduced in odd-numbered years. But Republican Minority Leader Todd Gilbert said Wednesday the committee should not have delved into the amendments before next year’s legislative session. He said the resolutions, particularly the abortion amendment, need further vetting.

“No one who is still serving remembers it being done in this way ever,” Gilbert said after the meeting. “Certainly not for something this important. This is as big and weighty an issue as it gets.”

The Democrats’ legislative lineup comes after Republican Governor Glenn Youngkin, to the dismay of voting-rights advocates, rolled back a process to restore people’s civil rights after they completed sentences for felonies. Virginia is the only state that permanently bans anyone convicted of a felony from voting unless a governor restores their rights.

“This amendment creates a process that is bounded by transparent rules and criteria that will apply to everybody — it’s not left to the discretion of a single individual,” Del. Elizabeth Bennett-Parker, the patron of the voting rights resolution, which passed along party lines, said at the news conference.

Though Democrats have sparred with the governor over their legislative agenda, constitutional amendments put forth by lawmakers do not require his signature, allowing the Democrat-led House and Senate to bypass Youngkin’s blessing.

Instead, the General Assembly must pass proposed amendments twice in at least two years, with a legislative election sandwiched between each statehouse session. After that, the public can vote by referendum on the issues. The cumbersome process will likely hinge upon the success of all three amendments on Democrats’ ability to preserve their edge in the House and Senate, where they hold razor-thin majorities.

It’s not the first time lawmakers have attempted to champion the three amendments. Republicans in a House subcommittee killed a constitutional amendment to restore voting rights in 2022, a year after the measure passed in a Democrat-led House. The same subcommittee also struck down legislation supporting a constitutional amendment to repeal an amendment from 2006 banning marriage equality.

On Wednesday, a bipartisan group of lawmakers voted 16-5 in favor of legislation protecting same-sex marriage, with four Republicans supporting the resolution.

“To say the least, voters enacted this (amendment) in 2006, and we have had 100,000 voters a year become of voting age since then,” said Del. Mark Sickles, who sponsored the amendment as one of the first openly gay men serving in the General Assembly. “Many people have changed their opinions of this as the years have passed.”

A constitutional amendment protecting abortion previously passed the Senate in 2023 but died in a Republican-led House. On Wednesday, the amendment passed on party lines.

If successful, the resolution proposed by House Majority Leader Charniele Herring would be part of a growing trend of reproductive rights-related ballot questions given to voters. Since 2022, 18 questions have gone before voters across the U.S., and they have sided with abortion rights advocates 14 times.

The voters have approved constitutional amendments ensuring the right to abortion until fetal viability in nine states: Arizona, California, Colorado, Maryland, Michigan, Missouri, Montana, Ohio and Vermont. Voters also passed a right-to-abortion measure in Nevada in 2024, but it must be passed again in 2026 to be added to the state constitution.

As lawmakers debated the measure, roughly 18 members spoke. Mercedes Perkins, at 38 weeks pregnant, described the importance of women making decisions about their own bodies. Rhea Simon, another Virginia resident, anecdotally described how reproductive health care shaped her life.

Then all at once, more than 50 people lined up to speak against the abortion amendment.

“Let’s do the compassionate thing and care for mothers and all unborn children,” resident Sheila Furey said.

The audience gave a collective “Amen,” followed by a round of applause.

___

Associated Press writer Geoff Mulvihill in Cherry Hill, New Jersey, contributed to this report.

___

Olivia Diaz is a corps member for The Associated Press/Report for America Statehouse News Initiative.

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Vancouver Canucks winger Joshua set for season debut after cancer treatment

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Vancouver Canucks winger Dakota Joshua is set to make his season debut Thursday after missing time for cancer treatment.

Head coach Rick Tocchet says Joshua will slot into the lineup Thursday when Vancouver (8-3-3) hosts the New York Islanders.

The 28-year-old from Dearborn, Mich., was diagnosed with testicular cancer this summer and underwent surgery in early September.

He spoke earlier this month about his recovery, saying it had been “very hard to go through” and that he was thankful for support from his friends, family, teammates and fans.

“That was a scary time but I am very thankful and just happy to be in this position still and be able to go out there and play,,” Joshua said following Thursday’s morning skate.

The cancer diagnosis followed a career season where Joshua contributed 18 goals and 14 assists across 63 regular-season games, then added four goals and four assists in the playoffs.

Now, he’s ready to focus on contributing again.

“I expect to be good, I don’t expect a grace period. I’ve been putting the work in so I expect to come out there and make an impact as soon as possible,” he said.

“I don’t know if it’s going to be perfect right from the get-go, but it’s about putting your best foot forward and working your way to a point of perfection.”

The six-foot-three, 206-pound Joshua signed a four-year, US$13-million contract extension at the end of June.

This report by The Canadian Press was first published Nov. 14, 2024.

The Canadian Press. All rights reserved.

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Trump chooses anti-vaccine activist Robert F. Kennedy Jr. as health secretary

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NEW YORK (AP) — President-elect Donald Trump says he will nominate anti-vaccine activist Robert F. Kennedy Jr. to lead the Department of Health and Human Services, putting him in charge of a massive agency that oversees everything from drug, vaccine and food safety to medical research and the social safety net programs Medicare and Medicaid.

“For too long, Americans have been crushed by the industrial food complex and drug companies who have engaged in deception, misinformation, and disinformation when it comes to Public Health,” Trump said in a post on his Truth Social site announcing the appointment. Kennedy, he said, would “Make America Great and Healthy Again!”

Kennedy, a former Democrat who ran as an independent in this year’s presidential race, abandoned his bid after striking a deal to give Trump his endorsement with a promise to have a role in health policy in the administration.

He and Trump have since become good friends, with Kennedy frequently receiving loud applause at Trump’s rallies.

The expected appointment was first reported by Politico Thursday.

A longtime vaccine skeptic, Kennedy is an attorney who has built a loyal following over several decades of people who admire his lawsuits against major pesticide and pharmaceutical companies. He has pushed for tighter regulations around the ingredients in foods.

With the Trump campaign, he worked to shore up support among young mothers in particular, with his message of making food healthier in the U.S., promising to model regulations imposed in Europe. In a nod to Trump’s original campaign slogan, he named the effort “Make America Healthy Again.”

It remains unclear how that will square with Trump’s history of deregulation of big industries, including food. Trump pushed for fewer inspections of the meat industry, for example.

Kennedy’s stance on vaccines has also made him a controversial figure among Democrats and some Republicans, raising question about his ability to get confirmed, even in a GOP-controlled Senate. Kennedy has espoused misinformation around the safety of vaccines, including pushing a totally discredited theory that childhood vaccines cause autism.

He also has said he would recommend removing fluoride from drinking water. The addition of the material has been cited as leading to improved dental health.

HHS has more than 80,000 employees across the country. It houses the Food and Drug Administration, the Centers for Disease Control and Prevention, the Medicare and Medicaid programs and the National Institutes of Health.

Kennedy’s anti-vaccine nonprofit group, Children’s Health Defense, currently has a lawsuit pending against a number of news organizations, among them The Associated Press, accusing them of violating antitrust laws by taking action to identify misinformation, including about COVID-19 and COVID-19 vaccines. Kennedy took leave from the group when he announced his run for president but is listed as one of its attorneys in the lawsuit.

__ Seitz reported from Washington.

The Canadian Press. All rights reserved.

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