Canadian drivers continue to complain about the ongoing shortage of auto parts that’s resulted in them going nowhere fast.
Bob Cumming is on month five of driving a rental provided by General Motors. He told Global News his 2017 GMC truck ended up with a blown engine back in Oct. 2022 and it has yet to be fixed.
“It’s getting frustrating,” he said.
Cumming has contacted the automaker and his local dealership numerous times but said no one has been able to help him. They’ve also not been able to help his wife, whose car is at her dealership waiting for a fix.
“It went in just after New Year’s to a dealership in Calgary for a howling in the rear end,” he added. “Her rear differential is gone and again, no parts available.”
“GM told me it’s supply problems. It’s a supply issue.”
Wayne Pelletier told Global News Ford Canada is giving him the same runaround after his 2016 F-150 truck conked out.
“About two weeks ago my check engine light came on. It was a problem with the intake manifold,” he said.
He was told it needed to be replaced, but said he too was advised there was no part available — not even an aftermarket or a used one.
“(Ford) basically told me that they don’t have any parts anywhere across Canada. They’ve called numerous Ford dealerships and nobody has any parts that they’re willing to give up,” he added. “They all want to keep their own parts.”
Using the family’s extra vehicle as he doesn’t qualify for a rental, Pelletier said he’s now been told it could take anywhere between three and six months to get his vehicle back.
“His suggestion was to take the truck home, park it and disconnect the battery. So, I’m stuck with a truck that just sits there.”
Supply chain woes
Supply chain experts have told Global News in the past that supply chain challenges began at the start of the pandemic. Many automakers cut production and in turn, so did other manufacturers that supply them with parts.
When demand picked up again, supply just couldn’t keep up.
Cumming said that is not an excuse for not providing a service that he’s entitled to under warranty. He added it also does not make sense to crank out new vehicles while loyal customers are waiting for their existing ones to be fixed.
“I think they should be looking after their existing customer base before they start going out and getting new customers.”
Pelletier said no one has been looking after him.
“They’re not offering to buy anybody out. My vehicle is totally paid for, so to them there’s no loss.”
The waits have also cost Cumming and Pelletier in other ways. Both have recently bought travel trailers they now can’t use without a truck.
“We’re paying $500 a month for a travel trailer, another $100 and change for storage,” Cumming pointed out. “And we haven’t had any opportunities to even think about booking campsites in Alberta this year.”
But he admits he’s not the only one paying the price for no parts.
“GM has paid $8,000 so far,” he said. “If it goes for another six to seven months – they could be $20-$25,000 that they’re paying for my rental.”
On Tuesday, GM Canada said the challenges they’re facing aren’t unique to the industry.
“Like many other industries, the automotive sector is facing multiple supply-chain issues and while the situation is improving, there are instances of extended wait time for some replacement parts,” GM Canada spokesperson Jennifer Wright said in an email.
“GM is working to expedite the replacement parts and will continue to update the customer and the dealer to complete the repairs as soon as possible.”
Ford Canada also confirmed on Tuesday they are looking into the delays affecting Pelletier.
EDMONTON – RCMP say a second suspect has been arrested in the killing of an Alberta county worker.
Mounties say 28-year-old Elijah Strawberry was taken into custody Friday at a house on O’Chiese First Nation.
Colin Hough, a worker with Rocky View County, was shot and killed while on the job on a rural road east of Calgary on Aug. 6.
Another man who worked for Fortis Alberta was shot and wounded, and RCMP said the suspects fled in a Rocky View County work truck.
Police later arrested Arthur Wayne Penner, 35, and charged him with first-degree murder and attempted murder, and a warrant was issued for Strawberry’s arrest.
RCMP also said there was a $10,000 reward for information leading to the arrest of Strawberry, describing him as armed and dangerous.
Chief Supt. Roberta McKale, told a news conference in Edmonton that officers had received tips and information over the last few weeks.
“I don’t know of many members that when were stopped, fuelling up our vehicles, we weren’t keeping an eye out, looking for him,” she said.
But officers had been investigating other cases when they found Strawberry.
“Our investigators were in O’Chiese First Nation at a residence on another matter and the major crimes unit was there working another file and ended up locating him hiding in the residence,” McKale said.
While an investigation is still underway, RCMP say they’re confident both suspects in the case are in police custody.
This report by The Canadian Press was first published Sept. 13, 2024.
RICHMOND, B.C. – The Integrated Homicide Investigation Team says the 26-year-old son of a man found dead on British Columbia’s Sunshine Coast has been charged with his murder.
Police say 58-year-old Henry Doyle was found badly injured on a forest service road in Egmont last September and died of his injuries.
The homicide team took over when the BC Coroners Service said the man’s death was suspicious.
It says in a statement that the BC Prosecution Service has approved one count of first-degree murder against the man’s son, Jackson Doyle.
Police say the accused will remain in custody until at least his next court appearance.
The homicide team says investigators remained committed to solving the case with the help of the community of Egmont, the RCMP on the Sunshine Coast and in Richmond, and the Vancouver Police Department.
This report by The Canadian Press was first published Sept. 13, 2024.
VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, have broken off without an agreement following 15 hours of talks.
Joe McCann, president of Amalgamated Transit Union Local 1724, says they stayed at the bargaining table with help from a mediator until 2 a.m. Friday and made “some progress.”
However, he says the union negotiators didn’t get an offer that they could recommend to the membership.
McCann says that in some ways they are close to an agreement, but in other areas they are “miles apart.”
About 600 employees of the door-to-door transit service for people who can’t navigate the conventional transit system have been on strike since last week, pausing service for all but essential medical trips.
McCann asks HandyDART users to be “patient,” since they are trying to get not only a fair contract for workers but also a better service for customers.
He says it’s unclear when the talks will resume, but he hopes next week at the latest.
The employer, Transdev, didn’t reply to an interview request before publication.
This report by The Canadian Press was first published Sept. 13, 2024.
