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B.C. seniors advocate seeks tenancy protection for residents of retirement homes

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VICTORIA – British Columbia’s seniors advocate has called for the enforcement of tenancy laws to protect retirement home residents who he said face illegal rent increases and evictions.

Dan Levitt said the province must ensure that the Residential Tenancy Branch enforces the law in retirement homes to make sure the annual allowable rent increase, set at 3.5 per cent in 2024, is followed.

According toa report released by the Office of the Seniors Advocate Thursday, many seniors living in retirement homes are at “risk of eviction,” with landlords notifying them to pay increases in service costs or face the prospect of having to find another place to live.

Levitt said many landlords are ignoring the limit on rent increases, resulting in seniors facing annual cost spikes of up to 24 per cent.

“We want seniors to have the same rental protections as other British Columbians and we want the rights of seniors upheld,” Levitt said.

“Private independent living is an important part of the continuum of seniors housing in British Columbia, and we want to make sure all parties understand the rules and that they’re applied fairly.”

The new report said some retirement homes claim the Residential Tenancy Act does not apply to their residents or to mandatory fees for services such as meals and housekeeping.

But Levitt said the law is “very clear” that anything a resident must pay to their landlord is part of their tenancy, and mandatory fees for services are therefore also subject to the limits on annual allowable rent increases.

More than 30,000 seniors rent units in independent living complexes in B.C., and Levitt said his office had received an “alarming rise” in calls from seniors after he took over the advocate role in April.

Speaking at a press conference Thursday, Levitt shared stories from anonymous seniors who he said received eviction notices when they told their landlords they could not afford cost increases or wanted to opt out of services.

In one case, Levitt said a tenant was facing a proposed monthly cost increase from $1,848 to $2,300.

Levitt said residents must be able to opt out of fees, adding that the province must also address the “intimidation and vulnerability” seniors felt when they tried to negotiate with their landlords.

“When seniors try to challenge their landlord, they are often provided with conflicting and incorrect information and left to navigate the arduous, time-consuming and costly process of obtaining a hearing with an arbitrator,” Levitt said.

“Seniors tell us the dispute process is onerous and intimidating,” he said. “It requires computer skills to complete online forms and applications, and some seniors were unable to complete the form on their own.”

Levitt said many seniors felt unprepared to represent themselves while the landlord was often represented by experienced legal counsel.

He said he believed the extent of the problem was under-represented, since the province has not tracked complaints specific to rent increase in independent living.

“This means that seniors are currently at risk and living without the protections that most renters in the province already enjoy,” Levitt said. “We must act now to improve the power imbalance in the landlord/tenant relationship in independent living.”

Levitt said his office is looking forward to receiving an update from the Ministry of Housing and the Ministry of Health in the next six months on the progress made on the report’s recommendations.

Health Minister Adrian Dix said in recorded comments provided by the ministry that assisted living facilities were governed by the Community Care and Assisted Living Act, while independent living facilities and their residents were under the Residential Tenancy Act.

He said it was important for tenants and operators to understand which act applied to them.

Dix said the ministry would work with the seniors advocate on the “important issues” raised in the report.

— By Nono Shen in Vancouver

This report by The Canadian Press was first published July 4, 2024.

The Canadian Press. All rights reserved.

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Bad traffic, changed plans: Toronto braces for uncertainty of its Taylor Swift Era

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TORONTO – Will Taylor Swift bring chaos or do we all need to calm down?

It’s a question many Torontonians are asking this week as the city braces for the arrival of Swifties, the massive fan base of one of the world’s biggest pop stars.

Hundreds of thousands are expected to descend on the downtown core for the singer’s six concerts which kick off Thursday at the Rogers Centre and run until Nov. 23.

And while their arrival will be a boon to tourism dollars — the city estimates more than $282 million in economic impact — some worry it could worsen Toronto’s gridlock by clogging streets that already come to a standstill during rush hour.

Swift’s shows are set to collide with sports events at the nearby Scotiabank Arena, including a Raptors game on Friday and a Leafs game on Saturday.

Some residents and local businesses have already adjusted their plans to avoid the area and its planned road closures.

Aahil Dayani says he and some friends intended to throw a birthday bash for one of their pals until they realized it would overlap with the concerts.

“Something as simple as getting together and having dinner is now thrown out the window,” he said.

Dayani says the group rescheduled the gathering for after Swift leaves town. In the meantime, he plans to hunker down at his Toronto residence.

“Her coming into town has kind of changed up my social life,” he added.

“We’re pretty much just not doing anything.”

Max Sinclair, chief executive and founder of A.I. technology firm Ecomtent, suggested his employees avoid the company’s downtown offices on concert days, saying he doesn’t see the point in forcing people to endure potential traffic jams.

“It’s going to be less productive for us, and it’s going to be just a pain for everyone, so it’s easier to avoid it,” Sinclair said.

“We’re a hybrid company, so we can be flexible. It just makes sense.”

Swift’s concerts are the latest pop culture moment to draw attention to Toronto’s notoriously disastrous daily commute.

In June, One Direction singer Niall Horan uploaded a social media video of himself walking through traffic to reach the venue for his concert.

“Traffic’s too bad in Toronto, so we’re walking to the venue,” he wrote in the post.

Toronto Transit Commission spokesperson Stuart Green says the public agency has been working for more than a year on plans to ease the pressure of so many Swifties in one confined area.

“We are preparing for something that would be akin to maybe the Beatles coming in the ‘60s,” he said.

Dozens of buses and streetcars have been added to transit routes around the stadium, and the TTC has consulted the city on potential emergency scenarios.

Green will be part of a command centre operated by the City of Toronto and staffed by Toronto police leaders, emergency services and others who have handled massive gatherings including the Raptors’ NBA championship parade in 2019.

“There may be some who will say we’re over-preparing, and that’s fair,” Green said.

“But we know based on what’s happened in other places, better to be over-prepared than under-prepared.”

Metrolinx, the agency for Ontario’s GO Transit system, has also added extra trips and extended hours in some regions to accommodate fans looking to travel home.

A day before Swift’s first performance, the city began clearing out tents belonging to homeless people near the venue. The city said two people were offered space in a shelter.

“As the area around Rogers Centre is expected to receive a high volume of foot traffic in the coming days, this area has been prioritized for outreach work to ensure the safety of individuals in encampments, other residents, businesses and visitors — as is standard for large-scale events,” city spokesperson Russell Baker said in a statement.

Homeless advocate Diana Chan McNally questioned whether money and optics were behind the measure.

“People (in the area) are already in close proximity to concerts, sports games, and other events that generate massive amounts of traffic — that’s nothing new,” she said in a statement.

“If people were offered and willingly accepted a shelter space, free of coercion, I support that fully — that’s how it should happen.”

This report by The Canadian Press was first published Nov. 13, 2024.



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‘It’s literally incredible’: Swifties line up for merch ahead of Toronto concerts

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TORONTO – Hundreds of Taylor Swift fans lined up outside the gates of Toronto’s Rogers Centre Wednesday, with hopes of snagging some of the pop star’s merchandise on the eve of the first of her six sold-out shows in the city.

Swift is slated to perform at the venue from Thursday to Saturday, and the following week from Nov. 21 to Nov. 23, with concert merchandise available for sale on some non-show days.

Swifties were all smiles as they left the merch shop, their arms full of sweaters and posters bearing pictures of the star and her Eras Tour logo.

Among them was Zoe Haronitis, 22, who said she waited in line for about two hours to get $300 worth of merchandise, including some apparel for her friends.

Haronitis endured the autumn cold and the hefty price tag even though she hasn’t secured a concert ticket. She said she’s hunting down a resale ticket and plans to spend up to $600.

“I haven’t really budgeted anything,” Haronitis said. “I don’t care how much money I spent. That was kind of my mindset.”

The megastar’s merchandise costs up to $115 for a sweater, and $30 for tote bags and other accessories.

Rachel Renwick, 28, also waited a couple of hours in line for merchandise, but only spent about $70 after learning that a coveted blue sweater and a crewneck had been snatched up by other eager fans before she got to the shop. She had been prepared to spend much more, she said.

“The two prized items sold out. I think a lot more damage would have been done,” Renwick said, adding she’s still determined to buy a sweater at a later date.

Renwick estimated she’s spent about $500 in total on “all-things Eras Tour,” including her concert outfit and merchandise.

The long queue for Swift merch is just a snapshot of what the city will see in the coming days. It’s estimated that up to 500,000 visitors from outside Toronto will be in town during the concert period.

Tens of thousands more are also expected to attend Taylgate’24, an unofficial Swiftie fan event scheduled to be held at the nearby Metro Toronto Convention Centre.

Meanwhile, Destination Toronto has said it anticipates the economic impact of the Eras Tour could grow to $282 million as the money continues to circulate.

But for fans like Haronitis, the experience in Toronto comes down to the Swiftie community. Knowing that Swift is going to be in the city for six shows and seeing hundreds gather just for merchandise is “awesome,” she said.

Even though Haronitis hasn’t officially bought her ticket yet, she said she’s excited to see the megastar.

“It’s literally incredible.”

This report by The Canadian Press was first published Nov. 13, 2024.

The Canadian Press. All rights reserved.



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Via Rail seeks judicial review on CN’s speed restrictions

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OTTAWA – Via Rail is asking for a judicial review on the reasons why Canadian National Railway Co. has imposed speed restrictions on its new passenger trains.

The Crown corporation says it is seeking the review from the Federal Court after many attempts at dialogue with the company did not yield valid reasoning for the change.

It says the restrictions imposed last month are causing daily delays on Via Rail’s Québec City-Windsor corridor, affecting thousands of passengers and damaging Via Rail’s reputation with travellers.

CN says in a statement that it imposed the restrictions at rail crossings given the industry’s experience and known risks associated with similar trains.

The company says Via has asked the courts to weigh in even though Via has agreed to buy the equipment needed to permanently fix the issues.

Via said in October that no incidents at level crossings have been reported in the two years since it put 16 Siemens Venture trains into operation.

This report by The Canadian Press was first published Nov. 13, 2024.

Companies in this story: (TSX:CN)

The Canadian Press. All rights reserved.



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