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Bring Evidence to Your Interviews

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In every hiring scenario, the hiring manager is looking for someone as close to a “sure thing” as possible. Therefore, the story of how you’ve added value to your employers needs to be told throughout your résumé, cover letter, LinkedIn profile, and during interviews. This is how you sell yourself!

Successful job seekers understand a job search is a sales process. They see themselves as a salesperson hunting for prospects (employers), building a pipeline of potential clients (employers), and scheduling interviews because that’s where “the sale” is made. Don’t kid yourself; interviews are sales meetings.

A professional salesperson knows the most effective way to make a sale is to demonstrate value. They articulate how the product or service they’re selling will generate revenue, save money, save time, improve results, or fix a pain point.

Ask yourself: What will an employer gain by hiring you? The “gain(s)” is your value, which you need to convey to employers.

Most job seekers answer their interviewer’s questions giving cliché answers, “I’m a team player,” “I’m great at sales,” “I love writing,” and “I’m detail-oriented.” Without numerically quantifying or mentioning specific accomplishments, these are just the candidate’s opinions, and employers don’t hire opinions.

Talk is cheap. You might be very good at your current job, but if you don’t demonstrate and vividly communicate your expertise and results (Employers hire to achieve results.) throughout your job search, you’ll struggle to find your next job.

Providing examples of how you have the competencies listed in the job description is essential when job hunting (e.g., problem-solving, taking initiative, managing change, bringing in revenue, creating process improvements, leadership skills). What better way to prove your competencies and track record than bringing evidence to your interview?

Don’t tell an employer what you think your value is—prove it with evidence!

Do you expect your interviewer to simply take your word? The next time you’re interviewing, consider bringing the following evidence to show your skills, capabilities, and results you’ve achieved.

 

  • Performance report

 

My world (call center management) revolves around productivity reports. Such reports show me how my call center is doing, whether it’s meeting its objectives, and which agents are distracting it from meeting its objectives. Over the years, I’ve had a few candidates who’ve been astute enough to show me their recent call center statistics. Such proactive initiative always impresses me and makes my hiring decision easier.

Numbers are the language of business. Showing your interviewer recent reports of your performance (e.g., sales reports, key performance indicators) will go a long way in proving you walk your talk. Anyone can say they were a top 5 sales rep at Dunder Mifflin Paper Company, Inc. However, producing last month’s sales report ranking the company’s 45 sales reps and showing you were third in sales revenue changes your claim into an undeniable fact. Undeniable facts are influential.

What recent (no older than 3 months) reports can you bring to your next interview? Sales Report? Website Traffic Report? Social Media Report? Marketing Report?

 

  • Appraisal/performance review

 

During your job search, you’ll most likely be asked something along the lines of, “If I were to call your boss, what would they say about you?” or “What will your references say about you should I call them?”

Your interviewer is asking you what your past/current manager thinks of your job performance. Which is more powerful, giving a verbal answer such as “My last manager would say I was one of the best hires he has ever made. He’d say I was the go-to person to get things accomplished on our team,” or saying, as you hand over your last performance review, “I’m glad you asked. Here’s my last appraisal, which I’m proud of. As you’ll see, my manager thought highly of my work, professionalism, and how I contributed to the department’s success.”? Just answering the interviewer’s question without producing evidence is hoping your interviewer will simply believe you.

Other ways you can provide proof (READ: evidence):

  • Media appearances (e.g., newspaper articles)
  • Written recommendations
  • Presentations/videos (e.g., you as a keynote speaker)
  • Portfolio (articles, graphics, etc.)
  • Awards, honors, and recognitions
  • 360 reviews

Besides not being a fit, the most common reason candidates get rejected is their inability to provide relevant, concrete examples of what they’ve done in their current/previous job that is relevant to the position they’re seeking.

Bringing evidence to your interviews will set you apart from your competition and provide hard proof that what you claim is true, which no interviewer will be able to ignore.

______________________________________________________________

 

Nick Kossovan, a well-seasoned veteran of the corporate landscape, offers advice on searching for a job. You can send Nick your questions at artoffindingwork@gmail.com.

 

Business

Japan’s SoftBank returns to profit after gains at Vision Fund and other investments

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TOKYO (AP) — Japanese technology group SoftBank swung back to profitability in the July-September quarter, boosted by positive results in its Vision Fund investments.

Tokyo-based SoftBank Group Corp. reported Tuesday a fiscal second quarter profit of nearly 1.18 trillion yen ($7.7 billion), compared with a 931 billion yen loss in the year-earlier period.

Quarterly sales edged up about 6% to nearly 1.77 trillion yen ($11.5 billion).

SoftBank credited income from royalties and licensing related to its holdings in Arm, a computer chip-designing company, whose business spans smartphones, data centers, networking equipment, automotive, consumer electronic devices, and AI applications.

The results were also helped by the absence of losses related to SoftBank’s investment in office-space sharing venture WeWork, which hit the previous fiscal year.

WeWork, which filed for Chapter 11 bankruptcy protection in 2023, emerged from Chapter 11 in June.

SoftBank has benefitted in recent months from rising share prices in some investment, such as U.S.-based e-commerce company Coupang, Chinese mobility provider DiDi Global and Bytedance, the Chinese developer of TikTok.

SoftBank’s financial results tend to swing wildly, partly because of its sprawling investment portfolio that includes search engine Yahoo, Chinese retailer Alibaba, and artificial intelligence company Nvidia.

SoftBank makes investments in a variety of companies that it groups together in a series of Vision Funds.

The company’s founder, Masayoshi Son, is a pioneer in technology investment in Japan. SoftBank Group does not give earnings forecasts.

___

Yuri Kageyama is on X:

The Canadian Press. All rights reserved.

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Trump campaign promises unlikely to harm entrepreneurship: Shopify CFO

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Shopify Inc. executives brushed off concerns that incoming U.S. President Donald Trump will be a major detriment to many of the company’s merchants.

“There’s nothing in what we’ve heard from Trump, nor would there have been anything from (Democratic candidate) Kamala (Harris), which we think impacts the overall state of new business formation and entrepreneurship,” Shopify’s chief financial officer Jeff Hoffmeister told analysts on a call Tuesday.

“We still feel really good about all the merchants out there, all the entrepreneurs that want to start new businesses and that’s obviously not going to change with the administration.”

Hoffmeister’s comments come a week after Trump, a Republican businessman, trounced Harris in an election that will soon return him to the Oval Office.

On the campaign trail, he threatened to impose tariffs of 60 per cent on imports from China and roughly 10 per cent to 20 per cent on goods from all other countries.

If the president-elect makes good on the promise, many worry the cost of operating will soar for companies, including customers of Shopify, which sells e-commerce software to small businesses but also brands as big as Kylie Cosmetics and Victoria’s Secret.

These merchants may feel they have no choice but to pass on the increases to customers, perhaps sparking more inflation.

If Trump’s tariffs do come to fruition, Shopify’s president Harley Finkelstein pointed out China is “not a huge area” for Shopify.

However, “we can’t anticipate what every presidential administration is going to do,” he cautioned.

He likened the uncertainty facing the business community to the COVID-19 pandemic where Shopify had to help companies migrate online.

“Our job is no matter what comes the way of our merchants, we provide them with tools and service and support for them to navigate it really well,” he said.

Finkelstein was questioned about the forthcoming U.S. leadership change on a call meant to delve into Shopify’s latest earnings, which sent shares soaring 27 per cent to $158.63 shortly after Tuesday’s market open.

The Ottawa-based company, which keeps its books in U.S. dollars, reported US$828 million in net income for its third quarter, up from US$718 million in the same quarter last year, as its revenue rose 26 per cent.

Revenue for the period ended Sept. 30 totalled US$2.16 billion, up from US$1.71 billion a year earlier.

Subscription solutions revenue reached US$610 million, up from US$486 million in the same quarter last year.

Merchant solutions revenue amounted to US$1.55 billion, up from US$1.23 billion.

Shopify’s net income excluding the impact of equity investments totalled US$344 million for the quarter, up from US$173 million in the same quarter last year.

Daniel Chan, a TD Cowen analyst, said the results show Shopify has a leadership position in the e-commerce world and “a continued ability to gain market share.”

In its outlook for its fourth quarter of 2024, the company said it expects revenue to grow at a mid-to-high-twenties percentage rate on a year-over-year basis.

“Q4 guidance suggests Shopify will finish the year strong, with better-than-expected revenue growth and operating margin,” Chan pointed out in a note to investors.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:SHOP)

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RioCan cuts nearly 10 per cent staff in efficiency push as condo market slows

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TORONTO – RioCan Real Estate Investment Trust says it has cut almost 10 per cent of its staff as it deals with a slowdown in the condo market and overall pushes for greater efficiency.

The company says the cuts, which amount to around 60 employees based on its last annual filing, will mean about $9 million in restructuring charges and should translate to about $8 million in annualized cash savings.

The job cuts come as RioCan and others scale back condo development plans as the market softens, but chief executive Jonathan Gitlin says the reductions were from a companywide efficiency effort.

RioCan says it doesn’t plan to start any new construction of mixed-use properties this year and well into 2025 as it adjusts to the shifting market demand.

The company reported a net income of $96.9 million in the third quarter, up from a loss of $73.5 million last year, as it saw a $159 million boost from a favourable change in the fair value of investment properties.

RioCan reported what it says is a record-breaking 97.8 per cent occupancy rate in the quarter including retail committed occupancy of 98.6 per cent.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:REI.UN)

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