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Brokerages dealing with fallout from 'misconduct' investigation at Humber College real estate program – The Globe and Mail

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The Real Estate Council of Ontario announced it was revoking the registrations of 34 people who came through the Humber Real Estate Education program in 2021 after Humber informed the regulator of a pattern of what it called ‘deliberate and organized misconduct’ during examinations.MARK BLINCH/Reuters

Real estate brokers whose businesses were affected by a “learner misconduct” investigation at Humber College are questioning why it took months for Ontario’s regulator to act in the case.

On Nov. 2 the Real Estate Council of Ontario announced it was revoking the registrations of 34 people who came through the Humber Real Estate Education program in 2021. Press statements said RECO acted after Humber informed the regulator of a pattern of what it called “deliberate and organized misconduct” during examinations.

“I’m really disappointed with Humber,” said Ajay Shah, broker of record for Homelife/Miracle Realty Ltd. “What kind of quality they are giving? Who knows how many have gone through the cracks, and those people will handle millions of dollars in sales.” The brokerage, which has offices in Toronto, Scarborough, Brampton and Mississauga, had hired three of the recently suspended individuals. “A question I’m asking myself every morning: If people got caught who are cheating by some different way, why are they still doing this online program?”

In 2021, Humber became the sole program for educating real estate professionals in Ontario, taking over that role from the Ontario Real Estate Association. Mr. Shah and other brokers The Globe and Mail spoke to now question the security and integrity of Humber’s all-digital online examination process given this unprecedented rash of revocations. In addition to all-online course work, Humber students are able to schedule their final examination for times that best suit them and take the tests on any computer. Going digital is a change from OREA’s method of in-person exam rooms, and is potentially less secure than what other professional bodies demand. Even during the pandemic, organizations such as the Chartered Professional Accountants of Canada have had in-person monitoring of their accountancy exams.

Humber or RECO did not offer specifics on how the “learner misconduct” was organized, but did say that screen-mirroring software was detected on an exam-taker’s machine, which opens the possibility that exam questions were copied and shared with future test-takers. Some of the realtors who had their licences revoked spoke to The Globe on the condition that they not be identified. One said they were alleged to have completed the test too quickly – a red flag for Humber’s digital proctors. Humber said it reported the matter to the Toronto Police Service, but the details of the cases are confidential.

“I’ve been a broker-owner for 32 years and I’ve never seen anything like this,” said Marilyn Ruttan, broker of record for RE/MAX By the Bay Brokerage in Wasaga Beach. She is urging RECO and Humber to allow more opportunity to appeal or address academic concerns, given the results could lead to a loss of livelihood.

Ms. Ruttan had hired one of the Humber students, Rashika David, over the summer and was shocked to find months later that there was an alleged issue with her credentials. Ms. David claims she didn’t receive an e-mail notification from Humber, and wasn’t aware until October that there was anything potentially amiss. Ms. Ruttan argues that rather than just sending an e-mail, Humber should send a copy of academic misconduct allegations via registered mail, much like RECO does when an enforcement issue comes up.

“I truly believe some of those people did cheat, but Rashika absolutely did not,” Ms. Ruttan said. “Humber is under no obligation to send her any proof that she cheated, and RECO automatically took away her licence. It’s shocking to me the college was given this much power.” She’s urging RECO to create an appeals board – separate from Humber – where registrants can make the case for keeping their licence. Ms. David declined to comment.

Mr. Shah is also incensed that Humber first discovered some of the issues as far back as April or May, and that RECO had also known about the allegations going back that far.

“Humber College informed RECO about the misconduct once Humber had confirmed the allegations in May 2021,” RECO said in a statement it attributed to registrar Joseph Richer. RECO declined to make Mr. Richer or any other RECO officials available for an interview on the topic, but said in a statement that once Humber completed its review and appeal process for all the affected students it acted quickly to revoke the registration of the affected individuals.

In the months between when RECO knew there was an investigation and when they revoked the licences, several of the agents in question worked on home sales, signed up clients and handled the kind of private and sensitive financial information that goes with a real estate transaction.

Mr. Shah compared the situation to a doctor who was giving care to patients while under investigation for academic misconduct from his medical school: Hospitals and patients would most likely wish to have known about the education issues as soon as possible. Worse, he says he has months where he brings in 50 agents to one of the five branches of his brokerage and he’s now reluctant to hire recent graduates from Humber. “I don’t have any kind of litmus test to say ‘okay’ or not. … I just have to assume if somebody comes to my table he did it genuinely?” he said.

Realtors who had their licence revoked were employed by a number of the largest broker franchises in the greater Toronto area, such as iPro Realty Corp., Save Max, Century 21 VIP Realty, RE/MAX Millennium, eXp Realty and Keller Williams.

Some of the students said they paid a for-profit tutoring service to help study for the exams, and are now concerned their association with those companies may have entangled them in a cheating scheme. There are several such programs operating in the Toronto area. Many are owned and operated by a registered real estate agent.

But RECO says it has no evidence that any of the tutoring services were connected to the “organized” scheme Humber said it uncovered. “If there is evidence that any RECO registrants were involved in these activities, RECO will investigate. We are also aware that both Humber College and the police are conducting their own investigations into the misconduct,” RECO said in e-mailed response to questions.

For those alleged to have committed the educational misconduct, there remains a path for them to return to real estate. Humber’s academic misconduct policies allow a student to finish incomplete courses after a period of suspension. A number of those former realtors The Globe spoke to say they will do just that.

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Here are some facts about British Columbia’s housing market

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Housing affordability is a key issue in the provincial election campaign in British Columbia, particularly in major centres.

Here are some statistics about housing in B.C. from the Canada Mortgage and Housing Corporation’s 2024 Rental Market Report, issued in January, and the B.C. Real Estate Association’s August 2024 report.

Average residential home price in B.C.: $938,500

Average price in greater Vancouver (2024 year to date): $1,304,438

Average price in greater Victoria (2024 year to date): $979,103

Average price in the Okanagan (2024 year to date): $748,015

Average two-bedroom purpose-built rental in Vancouver: $2,181

Average two-bedroom purpose-built rental in Victoria: $1,839

Average two-bedroom purpose-built rental in Canada: $1,359

Rental vacancy rate in Vancouver: 0.9 per cent

How much more do new renters in Vancouver pay compared with renters who have occupied their home for at least a year: 27 per cent

This report by The Canadian Press was first published Oct. 17, 2024.

The Canadian Press. All rights reserved.

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B.C. voters face atmospheric river with heavy rain, high winds on election day

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VANCOUVER – Voters along the south coast of British Columbia who have not cast their ballots yet will have to contend with heavy rain and high winds from an incoming atmospheric river weather system on election day.

Environment Canada says the weather system will bring prolonged heavy rain to Metro Vancouver, the Sunshine Coast, Fraser Valley, Howe Sound, Whistler and Vancouver Island starting Friday.

The agency says strong winds with gusts up to 80 kilometres an hour will also develop on Saturday — the day thousands are expected to go to the polls across B.C. — in parts of Vancouver Island and Metro Vancouver.

Wednesday was the last day for advance voting, which started on Oct. 10.

More than 180,000 voters cast their votes Wednesday — the most ever on an advance voting day in B.C., beating the record set just days earlier on Oct. 10 of more than 170,000 votes.

Environment Canada says voters in the area of the atmospheric river can expect around 70 millimetres of precipitation generally and up to 100 millimetres along the coastal mountains, while parts of Vancouver Island could see as much as 200 millimetres of rainfall for the weekend.

An atmospheric river system in November 2021 created severe flooding and landslides that at one point severed most rail links between Vancouver’s port and the rest of Canada while inundating communities in the Fraser Valley and B.C. Interior.

This report by The Canadian Press was first published Oct. 17, 2024.

The Canadian Press. All rights reserved.

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No shortage when it comes to B.C. housing policies, as Eby, Rustad offer clear choice

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British Columbia voters face no shortage of policies when it comes to tackling the province’s housing woes in the run-up to Saturday’s election, with a clear choice for the next government’s approach.

David Eby’s New Democrats say the housing market on its own will not deliver the homes people need, while B.C. Conservative Leader John Rustad saysgovernment is part of the problem and B.C. needs to “unleash” the potential of the private sector.

But Andy Yan, director of the City Program at Simon Fraser University, said the “punchline” was that neither would have a hand in regulating interest rates, the “giant X-factor” in housing affordability.

“The one policy that controls it all just happens to be a policy that the province, whoever wins, has absolutely no control over,” said Yan, who made a name for himself scrutinizing B.C.’s chronic affordability problems.

Some metrics have shown those problems easing, with Eby pointing to what he said was a seven per cent drop in rent prices in Vancouver.

But Statistics Canada says 2021 census data shows that 25.5 per cent of B.C. households were paying at least 30 per cent of their income on shelter costs, the worst for any province or territory.

Yan said government had “access to a few levers” aimed at boosting housing affordability, and Eby has been pulling several.

Yet a host of other factors are at play, rates in particular, Yan said.

“This is what makes housing so frustrating, right? It takes time. It takes decades through which solutions and policies play out,” Yan said.

Rustad, meanwhile, is running on a “deregulation” platform.

He has pledged to scrap key NDP housing initiatives, including the speculation and vacancy tax, restrictions on short-term rentals,and legislation aimed at boosting small-scale density in single-family neighbourhoods.

Green Leader Sonia Furstenau, meanwhile, says “commodification” of housing by large investors is a major factor driving up costs, and her party would prioritize people most vulnerable in the housing market.

Yan said it was too soon to fully assess the impact of the NDP government’s housing measures, but there was a risk housing challenges could get worse if certain safeguards were removed, such as policies that preserve existing rental homes.

If interest rates were to drop, spurring a surge of redevelopment, Yan said the new homes with higher rents could wipe the older, cheaper units off the map.

“There is this element of change and redevelopment that needs to occur as a city grows, yet the loss of that stock is part of really, the ongoing challenges,” Yan said.

Given the external forces buffeting the housing market, Yan said the question before voters this month was more about “narrative” than numbers.

“Who do you believe will deliver a better tomorrow?”

Yan said the market has limits, and governments play an important role in providing safeguards for those most vulnerable.

The market “won’t by itself deal with their housing needs,” Yan said, especially given what he described as B.C.’s “30-year deficit of non-market housing.”

IS HOUSING THE ‘GOVERNMENT’S JOB’?

Craig Jones, associate director of the Housing Research Collaborative at the University of British Columbia, echoed Yan, saying people are in “housing distress” and in urgent need of help in the form of social or non-market housing.

“The amount of housing that it’s going to take through straight-up supply to arrive at affordability, it’s more than the system can actually produce,” he said.

Among the three leaders, Yan said it was Furstenau who had focused on the role of the “financialization” of housing, or large investors using housing for profit.

“It really squeezes renters,” he said of the trend. “It captures those units that would ordinarily become affordable and moves (them) into an investment product.”

The Greens’ platform includes a pledge to advocate for federal legislation banning the sale of residential units toreal estate investment trusts, known as REITs.

The party has also proposed a two per cent tax on homes valued at $3 million or higher, while committing $1.5 billion to build 26,000 non-market units each year.

Eby’s NDP government has enacted a suite of policies aimed at speeding up the development and availability of middle-income housing and affordable rentals.

They include the Rental Protection Fund, which Jones described as a “cutting-edge” policy. The $500-million fund enables non-profit organizations to purchase and manage existing rental buildings with the goal of preserving their affordability.

Another flagship NDP housing initiative, dubbed BC Builds, uses $2 billion in government financingto offer low-interest loans for the development of rental buildings on low-cost, underutilized land. Under the program, operators must offer at least 20 per cent of their units at 20 per cent below the market value.

Ravi Kahlon, the NDP candidate for Delta North who serves as Eby’s housing minister,said BC Builds was designed to navigate “huge headwinds” in housing development, including high interest rates, global inflation and the cost of land.

Boosting supply is one piece of the larger housing puzzle, Kahlon said in an interview before the start of the election campaign.

“We also need governments to invest and … come up with innovative programs to be able to get more affordability than the market can deliver,” he said.

The NDP is also pledging to help more middle-class, first-time buyers into the housing market with a plan to finance 40 per cent of the price on certain projects, with the money repayable as a loan and carrying an interest rate of 1.5 per cent. The government’s contribution would have to be repaid upon resale, plus 40 per cent of any increase in value.

The Canadian Press reached out several times requesting a housing-focused interview with Rustad or another Conservative representative, but received no followup.

At a press conference officially launching the Conservatives’ campaign, Rustad said Eby “seems to think that (housing) is government’s job.”

A key element of the Conservatives’ housing plans is a provincial tax exemption dubbed the “Rustad Rebate.” It would start in 2026 with residents able to deduct up to $1,500 per month for rent and mortgage costs, increasing to $3,000 in 2029.

Rustad also wants Ottawa to reintroduce a 1970s federal program that offered tax incentives to spur multi-unit residential building construction.

“It’s critical to bring that back and get the rental stock that we need built,” Rustad said of the so-called MURB program during the recent televised leaders’ debate.

Rustad also wants to axe B.C.’s speculation and vacancy tax, which Eby says has added 20,000 units to the long-term rental market, and repeal rules restricting short-term rentals on platforms such as Airbnb and Vrbo to an operator’s principal residence or one secondary suite.

“(First) of all it was foreigners, and then it was speculators, and then it was vacant properties, and then it was Airbnbs, instead of pointing at the real problem, which is government, and government is getting in the way,” Rustad said during the televised leaders’ debate.

Rustad has also promised to speed up approvals for rezoning and development applications, and to step in if a city fails to meet the six-month target.

Eby’s approach to clearing zoning and regulatory hurdles includes legislation passed last fall that requires municipalities with more than 5,000 residents to allow small-scale, multi-unit housing on lots previously zoned for single family homes.

The New Democrats have also recently announced a series of free, standardized building designs and a plan to fast-track prefabricated homes in the province.

A statement from B.C.’s Housing Ministry said more than 90 per cent of 188 local governments had adopted the New Democrats’ small-scale, multi-unit housing legislation as of last month, while 21 had received extensions allowing more time.

Rustad has pledged to repeal that law too, describing Eby’s approach as “authoritarian.”

The Greens are meanwhile pledging to spend $650 million in annual infrastructure funding for communities, increase subsidies for elderly renters, and bring in vacancy control measures to prevent landlords from drastically raising rents for new tenants.

Yan likened the Oct. 19 election to a “referendum about the course that David Eby has set” for housing, with Rustad “offering a completely different direction.”

Regardless of which party and leader emerges victorious, Yan said B.C.’s next government will be working against the clock, as well as cost pressures.

Yan said failing to deliver affordable homes for everyone, particularly people living on B.C. streets and young, working families, came at a cost to the whole province.

“It diminishes us as a society, but then also as an economy.”

This report by The Canadian Press was first published Oct. 17, 2024.

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