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Calum Marsh: As coronavirus panic mounts, grocery shopping starts to look apocalyptic – National Post

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At the Loblaws grocery store on Queen Street West in downtown Toronto this Friday afternoon, an air of caution prevailed. It wasn’t exactly the picture of apocalyptic hysteria that years of Hollywood blockbusters on the subject have trained us to imagine of the dawn of a global crisis — no writhing mass of berserk shoppers clawing at one another to claim the last can of baked beans, no frenzied shrieks as the frail and feeble are trodden beneath the heels of the lunatic mob. But the mood seemed distinctly harried as the crowd loaded their carts with whatever they deemed essential, prudently stocking up on jumbo bags of Flamin’ Hot Doritos and economy-size boxes of macaroni and cheese. Everyone looked quite calm, preparing for the end of the world. But the calm was fraught with warning — it said they were on the razor’s edge of utter panic.

Lunchtime at Loblaws is ordinarily the province of millennials who do shift work or industrious stay-at-home moms — a select few, reliably small in number, handily dwarfed by the immense queue for chicken sandwiches at the takeaway counter near the deli section by the entrance to the store. Now the lunch line virtually nonexistent, while the aisles in the store itself teemed with people, each of them clutching a cart on the verge of spilling over. Exhausted cashiers stared dead-eyed at lines of impatient shoppers that sprawled from the registers back to the refrigerators in the rear. A man I nearly collided with as I took a tight corner around the pasta aisle shot me an almost murderous look. “Be careful,” he urged. Packed sardine-tight, moving rapidly, everyone seemed afraid to actually touch.

Frozen Goods was a wasteland of depredation. Entire freezers had been ransacked: they were practically out of frozen fish and chicken nuggets, of burger patties and Hungry Man dinners. The only frozen pizzas left were a handful of the chocolate dessert pies; the place had been cleaned out even of Hawaiian. There were hardly any frozen fruits or vegetables left, just coconut and mango, the odd bag of organic peas. Ice cream was in short supply, shockingly — there was a massive hole where the value-size tubs of Chapman’s vanilla ought to be, and even boutique brands like Ben & Jerry’s had been all but depleted. Clearly some are anticipating a marathon self-quarantine, if emergency-supply pints of Chunky Monkey are called for. These are the stockpiling efforts of a society that’s very confused.

And then there was the toilet paper aisle. My God, the toilet paper aisle: the sight of a shopping massacre, annihilated by unnecessary accumulation, devastated by the desire to hoard. Miles and miles of empty shelves, not a square of two-ply left on the premises, as meanwhile shoppers stood stranded before the bare displays, alarmed and dumbfounded. What on earth is happening with the toilet paper situation? In the face of a serious respiratory disease, we have collectively decided that our number-one priority is the comfortable use of the toilet, and have therefore amassed ten-month supplies of Charmin, just in case. For what disaster are these people preparing? Is it simply a chain reaction to increased demand — a lemmings-like impulse to stock up because we’ve heard others have been? It’s the most inexplicable side effect of COVID-19. And at grocery stores now it’s the strangest sight.


There was a massive hole where the value-size tubs of Chapman’s vanilla ought to be. Clearly some are anticipating a marathon self-quarantine.

Calum Marsh/National Post

They actually had some toilet paper for sale across the road, at Shoppers Drug Mart — a few dozen 12-roll bags, still in the cardboard boxes they were shipped in, carelessly torn open and left to be plundered in the middle of the sales floor. As for the official toilet paper aisle, it had of course already been cleaned out, and one can conclude the employees felt the stuff was simply being sold too quickly to bother merchandising. On the whole, though, the pharmacy was in a state of considerably less disarray than the grocery store, if only temporarily. The sensation that the veneer of composure and politesse might at any moment vanish, replaced by unmasked frenzy, was difficult to shake. This was clearly only the beginning, independent of the direction the disease itself will head. Emotions will run higher still, and that calm will turn to dread.

Incidentally, it did turn to frenzy and dread at Loblaws, only about an hour after I wandered out. A fight erupted in the middle of the store; a gun was recovered; two people have been hospitalized, with more information about the context no doubt on the way. As ordinary people continue to flock to grocery stores such as Loblaws, increasingly desperate to be prepared for whatever is or might be happening, so too will tensions of the kind that provoke fights steeply mount. And while we may not need to fear contracting COVID-19 particularly, we should be aware of the danger presented by the attendant panic — the recklessness and violence that might arise when a whole lot of well-meaning but terrified people suddenly feel alarmed. You almost certainly do not need vast reserves of toilet paper to survive this pandemic. And trying to buy toilet paper, no one deserves to die.


The sensation that the veneer of composure and politesse might at any moment vanish, replaced by unmasked frenzy, was difficult to shake.

Calum Marsh/National Post

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Japan’s SoftBank returns to profit after gains at Vision Fund and other investments

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TOKYO (AP) — Japanese technology group SoftBank swung back to profitability in the July-September quarter, boosted by positive results in its Vision Fund investments.

Tokyo-based SoftBank Group Corp. reported Tuesday a fiscal second quarter profit of nearly 1.18 trillion yen ($7.7 billion), compared with a 931 billion yen loss in the year-earlier period.

Quarterly sales edged up about 6% to nearly 1.77 trillion yen ($11.5 billion).

SoftBank credited income from royalties and licensing related to its holdings in Arm, a computer chip-designing company, whose business spans smartphones, data centers, networking equipment, automotive, consumer electronic devices, and AI applications.

The results were also helped by the absence of losses related to SoftBank’s investment in office-space sharing venture WeWork, which hit the previous fiscal year.

WeWork, which filed for Chapter 11 bankruptcy protection in 2023, emerged from Chapter 11 in June.

SoftBank has benefitted in recent months from rising share prices in some investment, such as U.S.-based e-commerce company Coupang, Chinese mobility provider DiDi Global and Bytedance, the Chinese developer of TikTok.

SoftBank’s financial results tend to swing wildly, partly because of its sprawling investment portfolio that includes search engine Yahoo, Chinese retailer Alibaba, and artificial intelligence company Nvidia.

SoftBank makes investments in a variety of companies that it groups together in a series of Vision Funds.

The company’s founder, Masayoshi Son, is a pioneer in technology investment in Japan. SoftBank Group does not give earnings forecasts.

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Yuri Kageyama is on X:

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Trump campaign promises unlikely to harm entrepreneurship: Shopify CFO

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Shopify Inc. executives brushed off concerns that incoming U.S. President Donald Trump will be a major detriment to many of the company’s merchants.

“There’s nothing in what we’ve heard from Trump, nor would there have been anything from (Democratic candidate) Kamala (Harris), which we think impacts the overall state of new business formation and entrepreneurship,” Shopify’s chief financial officer Jeff Hoffmeister told analysts on a call Tuesday.

“We still feel really good about all the merchants out there, all the entrepreneurs that want to start new businesses and that’s obviously not going to change with the administration.”

Hoffmeister’s comments come a week after Trump, a Republican businessman, trounced Harris in an election that will soon return him to the Oval Office.

On the campaign trail, he threatened to impose tariffs of 60 per cent on imports from China and roughly 10 per cent to 20 per cent on goods from all other countries.

If the president-elect makes good on the promise, many worry the cost of operating will soar for companies, including customers of Shopify, which sells e-commerce software to small businesses but also brands as big as Kylie Cosmetics and Victoria’s Secret.

These merchants may feel they have no choice but to pass on the increases to customers, perhaps sparking more inflation.

If Trump’s tariffs do come to fruition, Shopify’s president Harley Finkelstein pointed out China is “not a huge area” for Shopify.

However, “we can’t anticipate what every presidential administration is going to do,” he cautioned.

He likened the uncertainty facing the business community to the COVID-19 pandemic where Shopify had to help companies migrate online.

“Our job is no matter what comes the way of our merchants, we provide them with tools and service and support for them to navigate it really well,” he said.

Finkelstein was questioned about the forthcoming U.S. leadership change on a call meant to delve into Shopify’s latest earnings, which sent shares soaring 27 per cent to $158.63 shortly after Tuesday’s market open.

The Ottawa-based company, which keeps its books in U.S. dollars, reported US$828 million in net income for its third quarter, up from US$718 million in the same quarter last year, as its revenue rose 26 per cent.

Revenue for the period ended Sept. 30 totalled US$2.16 billion, up from US$1.71 billion a year earlier.

Subscription solutions revenue reached US$610 million, up from US$486 million in the same quarter last year.

Merchant solutions revenue amounted to US$1.55 billion, up from US$1.23 billion.

Shopify’s net income excluding the impact of equity investments totalled US$344 million for the quarter, up from US$173 million in the same quarter last year.

Daniel Chan, a TD Cowen analyst, said the results show Shopify has a leadership position in the e-commerce world and “a continued ability to gain market share.”

In its outlook for its fourth quarter of 2024, the company said it expects revenue to grow at a mid-to-high-twenties percentage rate on a year-over-year basis.

“Q4 guidance suggests Shopify will finish the year strong, with better-than-expected revenue growth and operating margin,” Chan pointed out in a note to investors.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:SHOP)

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RioCan cuts nearly 10 per cent staff in efficiency push as condo market slows

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TORONTO – RioCan Real Estate Investment Trust says it has cut almost 10 per cent of its staff as it deals with a slowdown in the condo market and overall pushes for greater efficiency.

The company says the cuts, which amount to around 60 employees based on its last annual filing, will mean about $9 million in restructuring charges and should translate to about $8 million in annualized cash savings.

The job cuts come as RioCan and others scale back condo development plans as the market softens, but chief executive Jonathan Gitlin says the reductions were from a companywide efficiency effort.

RioCan says it doesn’t plan to start any new construction of mixed-use properties this year and well into 2025 as it adjusts to the shifting market demand.

The company reported a net income of $96.9 million in the third quarter, up from a loss of $73.5 million last year, as it saw a $159 million boost from a favourable change in the fair value of investment properties.

RioCan reported what it says is a record-breaking 97.8 per cent occupancy rate in the quarter including retail committed occupancy of 98.6 per cent.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:REI.UN)

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