Canada's COVID-19 isolation hotels: complaints of secrecy, poor communication - CTV News | Canada News Media
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Canada's COVID-19 isolation hotels: complaints of secrecy, poor communication – CTV News

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TORONTO —
It has been nearly two weeks since the federal government announced new travel measures that require some international travellers to stay at designated hotel quarantine sites.

The facilities are used to house travellers who did not procure a mandatory PCR COVID-19 test, do not have valid quarantine plans, and “unless exempted, all air travellers entering Canada will be required to take a COVID-19 molecular test on arrival, and book a 3-night stay in a hotel to await results,” the federal website reads.

The Public Health Agency of Canada (PHAC) operates the 11 designated hotel sites across the country, but to protect the privacy and safety of travellers, the sites are meant to be kept secret. 

The PHAC says there have been 5,030 travellers lodged in the designated hotel sites since Jan. 24.

In order to qualify as a listed site, several prerequisites must be met – including close proximity to Canada’s major international airports, no contact meal delivery services, wireless internet and safe transport to shuttle travellers. 

Despite the requests for secrecy, some travellers have been speaking out to CTV News about their stays in the federal isolation hotels – complaining about lack of communication and an environment of secrecy that made one person feel like he was staying in a “jail.”

Mitch Beaulieu landed at Calgary’s international airport after a business trip to Florida, and said he was put into a black van with tinted windows and taken to an undisclosed location.

“I was like… ‘Where am I going, why am I going there?’” Beaulieu told CTV News. “They were like, ‘We’ll tell you everything when you get there.’”

Beaulieu said that when he arrived at the isolation site he thought he “was being punked.”

“Where are the hidden cameras? I thought this was crazy,” he said. “I get out there and there was plastic all over, people walking around in…hazmat suits…it was like jail pretty much.”

Beaulieu said he eventually found out that he was quarantined because he did not have the right kind of COVID-19 test, and that he discovered where he was staying because he caught a glimpse of the building when he was leaving. 

Since Jan. 7, all international passengers returning to Canada must show a negative COVID-19 test 72 hours prior to departure.

Another traveller, Angelo Vanegas, stayed at the same Calgary quarantine hotel as Beaulieu after returning from a personal trip to Mexico. Health officials had rejected his quarantine plan upon arrival and he was brought to the hotel to isolate.

Vanegas told CTV News he was allowed outside for “15 minutes a day,” but could not leave his room because of a toe infection, which he claims he had to fight to receive medical attention for.

“I had to beg them, I had to make threats that I was going to call 911 because they were not going to allow me to see the doctor,” Vanegas said.

He also alleged that he was warned by a nurse against telling anyone where he was, and that he could face a hefty fine for doing so.

A traveller who stayed in Toronto’s quarantine site said he did not experience any threats, but did agree that the stay was not necessarily a comfortable one.

“I wouldn’t say it was like a jail, but it was definitely a detention centre,” Steve Duesing told CTV News.

Duesing is now completing his quarantine at home after returning from a trip to North Carolina. He had to stay in the hotel because he took a rapid COVID-19 test, instead of the required PCR test.

“You got food, there was internet, so its not like it was a jail, it was still a hotel room, but definitely not a hotel experience,” Duesing said. 

For now, those quarantining have been staying in the isolation sites free of charge, but Prime Minister Justin Trudeau said that will soon change, but no official date has been set for when travellers being picking up the bill.

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RCMP investigating after three found dead in Lloydminster, Sask.

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LLOYDMINSTER, SASK. – RCMP are investigating the deaths of three people in Lloydminster, Sask.

They said in a news release Thursday that there is no risk to the public.

On Wednesday evening, they said there was a heavy police presence around 50th Street and 47th Avenue as officers investigated an “unfolding incident.”

Mounties have not said how the people died, their ages or their genders.

Multiple media reports from the scene show yellow police tape blocking off a home, as well as an adjacent road and alleyway.

The city of Lloydminster straddles the Alberta-Saskatchewan border.

Mounties said the three people were found on the Saskatchewan side of the city, but that the Alberta RCMP are investigating.

This report by The Canadian Press was first published on Sept. 12, 2024.

Note to readers: This is a corrected story; An earlier version said the three deceased were found on the Alberta side of Lloydminster.

The Canadian Press. All rights reserved.



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Three injured in Kingston, Ont., assault, police negotiating suspect’s surrender

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KINGSTON, Ont. – Police in Kingston, Ont., say three people have been sent to hospital with life-threatening injuries after a violent daytime assault.

Kingston police say officers have surrounded a suspect and were trying to negotiate his surrender as of 1 p.m.

Spokesperson Const. Anthony Colangeli says police received reports that the suspect may have been wielding an edged or blunt weapon, possibly both.

Colangeli says officers were called to the Integrated Care Hub around 10:40 a.m. after a report of a serious assault.

He says the three victims were all assaulted “in the vicinity,” of the drop-in health centre, not inside.

Police have closed Montreal Street between Railway Street and Hickson Avenue.

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.



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Government intervention in Air Canada talks a threat to competition: Transat CEO

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Demands for government intervention in Air Canada labour talks could negatively affect airline competition in Canada, the CEO of travel company Transat AT Inc. said.

“The extension of such an extraordinary intervention to Air Canada would be an undeniable competitive advantage to the detriment of other Canadian airlines,” Annick Guérard told analysts on an earnings conference call on Thursday.

“The time and urgency is now. It is time to restore healthy competition in Canada,” she added.

Air Canada has asked the federal government to be ready to intervene and request arbitration as early as this weekend to avoid disruptions.

Comments on the potential Air Canada pilot strike or lock out came as Transat reported third-quarter financial results.

Guérard recalled Transat’s labour negotiations with its flight attendants earlier this year, which the company said it handled without asking for government intervention.

The airline’s 2,100 flight attendants voted 99 per cent in favour of a strike mandate and twice rejected tentative deals before approving a new collective agreement in late February.

As the collective agreement for Air Transat pilots ends in June next year, Guérard anticipates similar pressure to increase overall wages as seen in Air Canada’s negotiations, but reckons it will come out “as a win, win, win deal.”

“The pilots are preparing on their side, we are preparing on our side and we’re confident that we’re going to come up with a reasonable deal,” she told analysts when asked about the upcoming negotiations.

The parent company of Air Transat reported it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31. The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

It attributed reduced revenues to lower airline unit revenues, competition, industry-wide overcapacity and economic uncertainty.

Air Transat is also among the airlines facing challenges related to the recall of Pratt & Whitney turbofan jet engines for inspection and repair.

The recall has so far grounded six aircraft, Guérard said on the call.

“We have agreed to financial compensation for grounded aircraft during the 2023-2024 period,” she said. “Alongside this financial compensation, Pratt & Whitney will provide us with two additional spare engines, which we intend to monetize through a sell and lease back transaction.”

Looking ahead, the CEO said she expects consumer demand to remain somewhat uncertain amid high interest rates.

“We are currently seeing ongoing pricing pressure extending into the winter season,” she added. Air Transat is not planning on adding additional aircraft next year but anticipates stability.

“(2025) for us will be much more stable than 2024 in terms of fleet movements and operation, and this will definitely have a positive effect on cost and customer satisfaction as well,” the CEO told analysts.

“We are more and more moving away from all the disruption that we had to go through early in 2024,” she added.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.



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