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Canadian governments guilty of ‘major pandemic failures,’ influential journal says

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The willingness of Canadians to comply with vaccination requirements and harsh public health restrictions did more to bring COVID-19 under control than the fragmented, deficient and “unsavvy” response of governments, concludes a major review published by the influential British Medical Journal.

The international journal also accused Canada of squandering its early leadership on vaccine research, only to spend billions purchasing vaccines, becoming one of the most, if not the most, prominent “hoarders” of the global COVID vaccine supply in the world.
From a series of seven articles emerges a picture of an “ill-prepared country with out-dated data systems, poor coordination and cohesion and blindness about its citizens’ diverse needs,” senior editors of the BMJ and their Canadian colleagues wrote in an editorial launching the series. Canada ended up with such an oversupply of vaccines, tens of millions of doses faced expiry before they could be used.

“Beneath the surface of a general sense of satisfaction lie major pandemic failures,” the BMJ editorial reads. A “particular disgrace” was the mass COVID outbreaks and deaths at long-term care homes. Canada leads wealthy nations for COVID-related fatalities in care homes, despite more than 100 reports and inquiries over 50 years that foreshadowed a nursing home crisis.

Overall, “What saved Canada was a largely willing and conforming populace that withstood stringent public health measures and achieved among the world’s highest levels of vaccination coverage,” the authors wrote.

“In other words, Canadians delivered on the pandemic response while its governments faltered.”

The authors of the BMJ series are calling for an independent federal inquiry, among the reasons, they argue, is that lacking one “allows others to step into the frame.” The “National Citizens Inquiry,” a citizen-led inquiry originally launched by former Reform Party leader Preston Manning, “appears fuelled by vaccine safety misinformation and ideological concerns” about stringent COVID measures, according to the BMJ editorial, “and is far from the full, national and public inquiry led by independent experts that Canada’s pandemic performance deserves.”

“A disturbing COVID fallout is the growing and social political divisiveness, which is ignored at Canada’s peril,” the authors wrote.

On the surface, Canada appears to have held its own, they said: Compared with the “shambolic” U.K. response, and the “chaos and divisiveness” of the American response, “Canada may seem to have risen to the occasion of COVID-19,” wrote the editorial’s authors, who include the BMJ’s editor-in-chief.

However, “We wouldn’t know because no pandemic inquiry has been established by its federal government. This is a mistake.”

The Liberal government has deferred calls for a full-blown inquiry, saying only that a full investigation would be done at the “appropriate time.”

Canada has recorded a total of at least 53,063 COVID-related deaths, and nearly 4.7 million infections.

The highest case and death rates were among racialized ethnic groups, migrant workers, low wage essential service workers and people living in crowded housing. For Indigenous people living on reserves that lacked basic needs like clean water, early COVID “hygiene advice” was near impossible to follow.

The BMJ post-mortems explore the highs and the lows of Canada’s response after a traveller returning home to Toronto from China was identified as the country’s first COVID case in January 2020.

Each province and territory created its own rules for school closures, mask mandates, vaccine mandates, limits on public gatherings, curfews and lock-downs, “leading to substantial variation in policy and practice across the country, widely varying hospital admission rates and public confusion,” Tania Bubela, Simon Fraser University’s dean of health sciences and colleagues wrote.

“In the absence of a coordinated pandemic planning authority, the supporting evidence and rationale for different rules in different places were often unclear,” they said.

There was no clear or consistent messaging. “As the pandemic progressed, public confusion arose from jurisdictional inconsistencies in advice and case reporting.” Most jurisdictions reported raw case numbers, but not where those cases were concentrated, meaning public health measures were universally applied — an all-purpose response, instead of tailoring interventions and strategies.

There was fragmented health leadership, and confusion over data sharing between the Public Health Agency of Canada and provincial health authorities, a situation that will persist “without major reform,” the authors said. The public also must be involved in future decision-making “through direct consultations and inclusion of community organizations.”

Canada initially struggled to get access to COVID-19 medications, forcing hospitals to ration their use. “An exodus of exhausted and distressed health-care workers” led to a horrendous workforce shortage that continues still, other researchers noted.

“For health workers, the post-pandemic feeling is exacerbation — even rage — about the inertia of governments, health authorities and professional medical associations and their failure to tackle the depth of the dysfunction in Canada’s health-care system,” the editorial’s authors wrote.

“Were lives lost as a result of the broken systems,” they asked. “Were decisions by governments taken appropriately and equitably?”

“Those are questions that need to be put to a public national inquiry,” Dr. Jocalyn Clark, the BMJ’s international editor who commissioned the series and wrote the lead editorial, said in an interview. There’s a sense of “déja vu of a lot of things that were raised” after the SARS-CoV-1 outbreak in 2002-2004, she said, including squabbling and dysfunctional relationships  between different levels of government. “If any nation, Canada should have been prepared,” said Clark, a Saskatoon-born adjunct professor of medicine at the University of Toronto, who now lives in the U.K. “This series shows they weren’t sufficiently prepared.”

More long-term care home outbreaks occurred in 2022 than 2020 and 2021 combined, Dr. Sharon Straus, physician-in-chief at Toronto’s St. Michael’s Hospital and colleagues wrote. Compared with before the pandemic, residents received less medical care, more anti-psychotic drugs and severely restricted visits from loved ones that led to devastating levels of depression and loneliness.

Underpaid and undervalued staff faced a lack of personal protective equipment, and even bed linens and wound care supplies. When the Canadian Armed Forces were deployed to seven Ontario homes, “military personnel reported hearing residents crying out for help from 30 minutes to two hours, while awaiting staff response.” Residents weren’t appropriately bathed or toileted. Twenty-six people likely died from dehydration at one home alone before the military arrived.

“COVID-19 has not disappeared from LTCHs, and it is unclear if lessons are being remembered,” Strauss and colleagues wrote. While numerous provincial reviews recommended increasing staffing to four hours of daily direct care, “no jurisdiction has achieved this.”

While the Liberal government “waxed lyrical” about sharing vaccines with poorer nations, Canada became “one of the most prominent hoarders of the limited global COVID-19 vaccine supply, despite itself being wholly reliant on importation,” other researchers wrote in the BMJ.

“Pandemics are mass events from which few can escape,” wrote Kelley Lee, Canada research chair in global health governance. The distinction between national and global interests, she said, “becomes moot.

“Like putting a fire out in a neighbour’s yard, delivering vaccines wherever they can most effectively reduce transmission is the best use of scarce resources,” she wrote.

One reason for the discord between Canada’s talk and its actions is the belief “that domestic political success means not championing global equity too loudly for fear of alienating voters with conservative values,” Lee said.

“But in an unequal world, it is inequity that breeds disillusion, detachment and division.”

By the end of 2022, Canada had administered almost 92 million doses, while delivering fewer than 29 million abroad.

Canada contributed to “devastating” COVID deaths by not sharing enough vaccines, the editorial’s authors wrote. “Canada was judiciously ungenerous and unsavvy in its global behaviour, despite repeated pledges by its prime minister to deliver global solidarity during COVID-19.”

Lack of a domestic vaccine supply left Canada vulnerable to price gouging, supply chain disruptions and drug companies “prioritizing sales elsewhere,” Dr. Madhukar Pai, a medical doctor and Canada Research Chair of epidemiology and global health at McGill University and colleagues wrote in the BMJ.

The authors hint that the federal government’s relationship with the drug industry, which had been aggressively pushing back against reforms aimed at lowering drug prices, pre-COVID, became “more congenial” as the Liberal government sought vaccines and drugs.

“The demands of the COVID-19 response were also invoked as a reason behind multiple delays in implementing PMPRB (the Patented Medicine Prices Review Board) reforms,” researchers wrote. The PMRB, a federal agency that controls wholesale drug prices, recently faced an internal meltdown with the resignation of several senior leaders amid allegations of ministerial interference.

“However, despite ominous statements by drug companies and industry groups that these reforms would delay Canadian access to products including vaccines, the government downplayed any direct use of access to COVID-19 vaccines as leverage,” Pai and his co-authors wrote.

Among the “highs” of Canada’s handling of COVID, Canada had one of the lowest reported rates of cases and deaths per population than most in the G10 countries, the nation became one of the most vaccinated in the world, and women led the country’s public health response to the outbreak.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

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