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CEO Mark Litwin discusses qualities of successful real estate developers in Toronto

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Despite some recent challenges, real estate remains one of the most thriving sectors in the Greater Toronto Area (GTA), characterized by several elite firms setting high bars for excellence.

What sets apart the best from the rest in this dynamic market? There are several crucial factors to look for when identifying the top real estate development firms.

Expertise and Market Knowledge

In a competitive market like Toronto, you need to have a deep-rooted expertise and understanding of all the local nuances,” says Mark Litwin, CEO of Marrisa Holdings, a private equity firm with a long track record of successful investments in the real estate industry.

“The market here is the most intricate and diverse in the country, and it’s always evolving. To be a successful brokerage you’ll need to prioritize a process of continuous learning from the top down and be a full-service office to provide support for your Agents.”

The expertise required for successful developers goes beyond just an understanding of property prices or market fluctuations; it involves leg-work in grasping neighborhood dynamics and a keen eye for all upcoming developments. Clients need to be assured that their agents possess the most insightful and up-to-date information on the industry and the backing of a full-service brokerage and not a virtual office. When they do, word will spread and the firm will see sustained growth.

Client-Centric Approach

“When I’m considering partnerships, I look closely at the Agent support and client satisfaction statistics. I want to know that this is a driving force for the brokerage,” says Litwin.

To grow your firm, you have to put your Agents and clients first, establishing trusting relationships through transparency and personal service. This involves a commitment to listening and being flexible in your approach, without sacrificing the fundamentals of the industry. Through every stage of the process, whether buying, selling or investing, a client-centered approach is necessary to have success.

Real estate is a service industry, after all, and when brokerages and Agents adopt the perspective of providing exceptional service at all client-facing points of their business, they will start to rise above the rest.

Innovative Marketing Strategies

There is so much more to marketing now than even just a few years ago,” says Mark Litwin. “The mediums are rapidly changing, and developers have to go beyond traditional marketing methods to stay ahead of the curve.”

To grow your business, you’ll need to explore new, creative methods of showcasing your properties to the public. The technology is changing so rapidly that it’s hard for any firm to keep up – but it’s vital that they do, because those who yield the latest techniques in immersive virtual tours, professional videography, and targeted online campaigns will continue to siphon off huge chunks of the market.

It’s time to start considering a new marketing strategy if you haven’t already. Put substantial resources into developing a strong online presence across multiple platforms, build strategic partnerships, and commit to gaining maximum exposure for your listed properties.

Tech Integration

Along with new marketing techniques, successful developers display a willingness to adopt new tools for data analysis and customer relationship management (CRM). The ability to adapt swiftly to market changes through the implementation of technological advancements is crucial. The right tools will allow you to streamline processes, enhance efficiency, and deliver a seamless experience for your clients.

Strong Team Culture and Training

When I see successful development firms, they almost always have a strong team culture,” says Litwin. “This shows me that the leadership sets a positive, productive tone that becomes evident in all aspects of the business.

A company is only as strong as its team – and that applies to developers especially. Successful firms will institute a collaborative culture through a nurturing, supportive team environment, offering mentorship programs, ongoing training opportunities, and an empowered workforce.

As with any industry, elite firms prioritize a constant sense of self-improvement and development for their people, encouraging innovation and knowledge-sharing with the entire team.

In a hyper-competitive atmosphere like the GTA, setting yourself apart as a real estate developer requires a potent mix of expertise, client-centered service, and innovative marketing and efficiency strategies. Through an embrace of these principles, developers can begin to rise above the rabble in the market, carving a path of sustained success.

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Japan’s SoftBank returns to profit after gains at Vision Fund and other investments

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TOKYO (AP) — Japanese technology group SoftBank swung back to profitability in the July-September quarter, boosted by positive results in its Vision Fund investments.

Tokyo-based SoftBank Group Corp. reported Tuesday a fiscal second quarter profit of nearly 1.18 trillion yen ($7.7 billion), compared with a 931 billion yen loss in the year-earlier period.

Quarterly sales edged up about 6% to nearly 1.77 trillion yen ($11.5 billion).

SoftBank credited income from royalties and licensing related to its holdings in Arm, a computer chip-designing company, whose business spans smartphones, data centers, networking equipment, automotive, consumer electronic devices, and AI applications.

The results were also helped by the absence of losses related to SoftBank’s investment in office-space sharing venture WeWork, which hit the previous fiscal year.

WeWork, which filed for Chapter 11 bankruptcy protection in 2023, emerged from Chapter 11 in June.

SoftBank has benefitted in recent months from rising share prices in some investment, such as U.S.-based e-commerce company Coupang, Chinese mobility provider DiDi Global and Bytedance, the Chinese developer of TikTok.

SoftBank’s financial results tend to swing wildly, partly because of its sprawling investment portfolio that includes search engine Yahoo, Chinese retailer Alibaba, and artificial intelligence company Nvidia.

SoftBank makes investments in a variety of companies that it groups together in a series of Vision Funds.

The company’s founder, Masayoshi Son, is a pioneer in technology investment in Japan. SoftBank Group does not give earnings forecasts.

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Yuri Kageyama is on X:

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Trump campaign promises unlikely to harm entrepreneurship: Shopify CFO

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Shopify Inc. executives brushed off concerns that incoming U.S. President Donald Trump will be a major detriment to many of the company’s merchants.

“There’s nothing in what we’ve heard from Trump, nor would there have been anything from (Democratic candidate) Kamala (Harris), which we think impacts the overall state of new business formation and entrepreneurship,” Shopify’s chief financial officer Jeff Hoffmeister told analysts on a call Tuesday.

“We still feel really good about all the merchants out there, all the entrepreneurs that want to start new businesses and that’s obviously not going to change with the administration.”

Hoffmeister’s comments come a week after Trump, a Republican businessman, trounced Harris in an election that will soon return him to the Oval Office.

On the campaign trail, he threatened to impose tariffs of 60 per cent on imports from China and roughly 10 per cent to 20 per cent on goods from all other countries.

If the president-elect makes good on the promise, many worry the cost of operating will soar for companies, including customers of Shopify, which sells e-commerce software to small businesses but also brands as big as Kylie Cosmetics and Victoria’s Secret.

These merchants may feel they have no choice but to pass on the increases to customers, perhaps sparking more inflation.

If Trump’s tariffs do come to fruition, Shopify’s president Harley Finkelstein pointed out China is “not a huge area” for Shopify.

However, “we can’t anticipate what every presidential administration is going to do,” he cautioned.

He likened the uncertainty facing the business community to the COVID-19 pandemic where Shopify had to help companies migrate online.

“Our job is no matter what comes the way of our merchants, we provide them with tools and service and support for them to navigate it really well,” he said.

Finkelstein was questioned about the forthcoming U.S. leadership change on a call meant to delve into Shopify’s latest earnings, which sent shares soaring 27 per cent to $158.63 shortly after Tuesday’s market open.

The Ottawa-based company, which keeps its books in U.S. dollars, reported US$828 million in net income for its third quarter, up from US$718 million in the same quarter last year, as its revenue rose 26 per cent.

Revenue for the period ended Sept. 30 totalled US$2.16 billion, up from US$1.71 billion a year earlier.

Subscription solutions revenue reached US$610 million, up from US$486 million in the same quarter last year.

Merchant solutions revenue amounted to US$1.55 billion, up from US$1.23 billion.

Shopify’s net income excluding the impact of equity investments totalled US$344 million for the quarter, up from US$173 million in the same quarter last year.

Daniel Chan, a TD Cowen analyst, said the results show Shopify has a leadership position in the e-commerce world and “a continued ability to gain market share.”

In its outlook for its fourth quarter of 2024, the company said it expects revenue to grow at a mid-to-high-twenties percentage rate on a year-over-year basis.

“Q4 guidance suggests Shopify will finish the year strong, with better-than-expected revenue growth and operating margin,” Chan pointed out in a note to investors.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:SHOP)

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RioCan cuts nearly 10 per cent staff in efficiency push as condo market slows

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TORONTO – RioCan Real Estate Investment Trust says it has cut almost 10 per cent of its staff as it deals with a slowdown in the condo market and overall pushes for greater efficiency.

The company says the cuts, which amount to around 60 employees based on its last annual filing, will mean about $9 million in restructuring charges and should translate to about $8 million in annualized cash savings.

The job cuts come as RioCan and others scale back condo development plans as the market softens, but chief executive Jonathan Gitlin says the reductions were from a companywide efficiency effort.

RioCan says it doesn’t plan to start any new construction of mixed-use properties this year and well into 2025 as it adjusts to the shifting market demand.

The company reported a net income of $96.9 million in the third quarter, up from a loss of $73.5 million last year, as it saw a $159 million boost from a favourable change in the fair value of investment properties.

RioCan reported what it says is a record-breaking 97.8 per cent occupancy rate in the quarter including retail committed occupancy of 98.6 per cent.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:REI.UN)

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