'Chaos' at Toronto's Pearson airport could continue until end of August, ex-Air Canada exec says - CBC.ca | Canada News Media
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'Chaos' at Toronto's Pearson airport could continue until end of August, ex-Air Canada exec says – CBC.ca

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Extremely long wait times affecting arriving and departing passengers at Toronto’s Pearson airport are likely to continue until Labour Day, a former Air Canada executive said Wednesday.

“Chaos, messy, impossible, difficult,” were the words used by Duncan Dee to describe the situation at Canada’s busiest airport. 

“It’s not where you want to be,” Dee told CBC Radio’s Metro Morning.

Over the last two months, travellers at Pearson have faced long lineups, delays and cancellations, which some blame on continuing COVID-19 restrictions and a labour shortage.

Dee says while Canada’s Minister of Transport Omar Alghabra has promised 400 new screening officers starting at the end of June, he doubts that that’s going to make a huge difference. 

“In terms of the customs delays, until the pandemic-era inspections are changed, I hate to think that this is something that’s going to plague us through the entire summer,” Dee said. 

“Things should get a little bit easier for those travelling after Labour Day. Unfortunately, that’s also when schools get back so families won’t be able to travel as much.”

LISTEN | Former COO of Air Canada on what’s behind airport delays:

Metro Morning8:48Former COO of Air Canada says lack of preparation by governments exacerbating delays at Pearson Airport

On Wednesday, Alghabra announced on Twitter that the Canadian Air Transport Security Authority has now hired more than 850 new agents across Canada. 

“This will help get you through security faster and on your way to your destination,” he wrote in the tweet. “We will keep working to reduce wait times at airports.”

‘The biggest disgrace known to man’

The delays at Pearson gained added attention this week after former professional hockey player Ryan Whitney took to social media Monday to share his frustration after Air Canada cancelled flights and allegedly had minimal ground staff to assist affected passengers.

“This is the worst airport on earth, I’m telling you there’s no other airport like this,” Whitney said in a video posted on Twitter.

“I am so shocked at this place, it is the biggest disgrace known to man.”

Concerns that travellers will avoid Canada

Meanwhile, Toronto business leaders held a news conference last month during which they urged Ottawa to end hours-long delays at Pearson.

They warned during that news conference that passengers would share their experiences with the rest of the world and that could negatively affect arrivals in the medium and long term.

“My concern is that this poor first impression will keep people from returning to Canada or stories of bad experiences here at Toronto’s airport will force travellers to consider other locations and destinations instead,” Edwin Frizzell, general manager of the Fairmont Royal York, said at that news conference. 

Another business leader, Jan De Silva, president and CEO of the Toronto Region Board of Trade, said, “International passengers are being forced to wait for up to three hours, sometimes inside the aircraft they flew in on, because of longer processing times by customs officers.” 

Edwin Frizzell, general manager of the Fairmont Royal York, expressed concern in May that the poor first impression of Pearson Airport will keep people from returning to Canada. (CBC)

Dee says dropping the COVID-19 screening will “certainly help solve the arrivals problems” at Pearson. 

“Right now, according to the airports, it’s taking four times longer for each traveller to be processed through customs, so if you remove those pandemic-era inspections, you’re going to immediately see a four-fold decrease in the amount of time it takes to process passengers — so 30 to maybe 60 seconds per passenger instead of two to three minutes per passenger. That’s a huge, huge savings right there,” he said. 

“On the security side, crew members, your flight attendants and pilots are inspected just like they are a traveller just coming off the street, so just stop that. That’s something that other countries don’t even do, but in Canada, we’ve decided that for some reason, the individuals flying the aircraft who all the passengers trust their lives with need to be inspected and need to have their liquids checked every time they go through the airport,” Dee added.

In May, the Greater Toronto Airports Authority also called on Ottawa to urgently to the following to help alleviate the situation at Pearson Airport. Among its recommendations:

  • Streamline or eliminate inbound legacy public health requirements at Canada’s airports.
  • Eliminate random testing upon arrival from Canada’s airports and look to options such as community wastewater testing.
  • Invest in government agency staffing and technology to achieve globally competitive service level standards.
  • Engage with the U.S. government to ensure staffing and capacity at preclearance sites return to pre-pandemic levels.
In May, the Greater Toronto Airports Authority also called on Ottawa to urgently take steps to help alleviate the situation at Pearson Airport. (Evan Mitsui/CBC)

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With grief lingering, Blue Jackets GM Waddell places focus on hockey in wake of Gaudreau’s death

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BUFFALO, N.Y. (AP) — Hearing the familiar sounds of clacking sticks and pucks banging off the boards and glass while watching Columbus Blue Jackets prospects from the stands of a cold rink on a warm late-summer afternoon was not enough to wash away the lingering residuals of grief for Don Waddell on Saturday.

That, the Blue Jackets’ general manager acknowledged, will take more time than anyone can guess — weeks, months, perhaps an entire season and beyond.

What mattered is how spending the weekend attending the Sabres Prospects Challenge represented a start to what Waddell called among the first steps in refocusing on hockey and the future in the aftermath of the deaths of Columbus star Johnny Gaudreau and his brother, Matthew, who were struck by a suspected drunken driver while riding bicycles on Aug 29.

“We got to play hockey,” Waddell said. “We’re not going to forget about Johnny and his family, the Gaudreau family.”

He then reflected on the speech Johnny Gaudreau’s wife, Meredith, made during the brothers’ funeral on Monday, by urging those in mourning to move forward as she will while focusing on raising their children.

“Everybody knows that Johnny wants them to play hockey,” Waddell said. “And everybody’s rallying around that.”

The resumption of hockey in Columbus began last week, when most Blue Jackets players returned to their facility to be together and lean on each other at the urging of Waddell and team captain Boone Jenner. And it will continue on Thursday, when the team opens training camp, exactly three weeks since the Gaudreaus were killed.

“Tragic. Senseless. But now we got to focus on trying to get our team ready to play hockey this year,” Waddell said. “We all mourn and heal differently, but I think as a team being together like that is going to be critical for them to get moving forward.”

Tragedy is no stranger to Waddell or the Blue Jackets.

Waddell was general manager of the then-Atlanta Thrashers in 2003 when Dany Heatley lost control of his car and struck a wall, with the crash killing passenger and teammate Dan Snyder. In 2021, Blue Jackets goalie Matiss Kivlenieks died during a July Fourth fireworks accident.

Waddell placed the emphasis on himself and coach Dean Evason — both newcomers to Columbus this offseason — to guide the team through what will be an emotional season.

“Now, do I think there’s going to be some dark days? I won’t be surprised,” Waddell said.

Reminders of the Gaudreaus’ deaths remain apparent, and reflected in Buffalo on Friday night. A moment of silence was held in tribute to the brothers before the opening faceoff of a game between the Blue Jackets and Sabres.

Afterward, Columbus prospect Gavin Brindley recalled the times he spent with Johnny Gaudreau in Columbus and as teammates representing the United States at the world hockey championships in the Czech Republic in May.

“He was one of the biggest mentors for me at the world championships,” Brindley said. “I couldn’t tell you how many times we hung out with Meredith, pictures on my phone. It’s just so hard to look back and see that kind of stuff.”

The NHL and NHL Players’ Association are providing the Blue Jackets help in the form of grief counseling, crowd security at vigils and addressing hockey issues, such as potentially altering the league’s salary cap rules to provide Columbus relief from having to reach the NHL minimum payroll because of the void left by Gaudreau’s contract.

“The Blue Jackets, I don’t think anybody’s focused from an organizational standpoint, from a hockey standpoint as to what comes next, because I think everybody’s still in shock,” NHL Commissioner Gary Bettman told The Associated Press last week. “I don’t think anybody’s focused right now other than on the grieving part, which is understandable.”

Much of the burden has fallen to Waddell, who has been in discussions with the NHL and the NHLPA and dealing with outreach programs with the Blue Jackets’ partner OhioHealth, while also overseeing preparations for training camp and gauging his prospects in Buffalo.

There’s also his roster to attend to, which he said has two openings at forward, one involving Justin Danforth, who may miss the start of the season because of a wrist injury. Waddell didn’t have to mention the second opening.

Tiring and emotional as it’s been, Waddell found comfort being in his element, a rink, and looking ahead to the start of training camp.

“The guys are in really good shape. We’ve done a lot of testing already and they’re eager to get going,” Waddell said. “We have a reason to play for. And we’ll make the best of it.”

The Blue Jackets later Sunday signed veteran winger James van Riemsdyk to a one-year contract worth $900,000.

“James van Riemsdyk has been a very consistent, productive player throughout his career,” Waddell said. “Bringing him to Columbus will not only provide depth to our group up front, but also valuable leadership and another veteran presence in our dressing room.”

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AP Hockey Writer Stephen Whyno in New York contributed to this report.

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PSG says defender Nuno Mendes target of racial abuse after a French league game

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PARIS (AP) — Paris Saint-Germain defender Nuno Mendes was the target of abusive and racist comments on social media after a French league game.

The club condemned the abuse and expressed its “full support” Sunday for the Portugal left back, who was targeted following PSG’s 3-1 win against Brest on Saturday.

Mendes, who is Black, shared on his Instagram account a racist message he received.

During the match, Mendes brought down Ludovic Ajorque in the box for a penalty that Romain Del Castillo converted to give Brest the lead.

“Paris Saint-Germain doesn’t tolerate racism, antisemitism or any other form of discrimination,” the club said. “The racial insults directed at Nuno Mendes are totally unacceptable … we are working with the relevant authorities and associations to ensure those responsible are held accountable for their actions.”

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Slovenia’s Tadej Pogacar wins Grand Prix Cycliste de Montreal

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MONTREAL – Tadej Pogacar was so dominant on Sunday, Canada’s Michael Woods called it a race for second.

Pogacar, a three-time Tour de France champion from Slovenia, pedalled to a resounding victory at the Grand Prix Cycliste de Montreal.

The UAE Team Emirates leader crossed the finish line 24 seconds ahead of Spain’s Pello Bilbao of Bahrain — Victorious to win the demanding 209.1-kilometre race on a sunny, 28 C day in Montreal. France’s Julian Alaphilippe of Soudal Quick-Step was third.

“He’s the greatest rider of all time, he’s a formidable opponent,” said Woods, who finished 45 seconds behind the leader in eighth. “If you’re not at your very, very best, then you can forget racing with him, and today was kind of representative of that.

“He’s at such a different level that if you follow him, it can be lights out.”

Pogacar slowed down before the last turn to celebrate with the crowd, high-five fans on Avenue du Parc and cruise past the finish line with his arms in the air after more than five hours on the bike.

The 25-year-old joined Belgium’s Greg Van Avermaet as the only multi-time winners in Montreal after claiming the race in 2022. He also redeemed a seventh-place finish at the Quebec City Grand Prix on Friday.

“I was disappointed, because I had such good legs that I didn’t do better than seventh,” Pogacar said. “To bounce back after seventh to victory here, it’s just an incredible feeling.”

It’s Pogacar’s latest win in a dominant year that includes victories at the Tour de France and Giro d’Italia.

Ottawa’s Woods (Israel Premier-Tech) tied a career-best in front of the home crowd in Montreal, but hoped for more after claiming a stage at the Spanish Vuelta two weeks ago.

“I wanted a better result,” the 37-year-old rider said. “My goal was a podium, but at the same time I’m happy with the performance. In bike racing, you can’t always get the result you want and I felt like I raced really well, I animated the race, I felt like I was up there.”

Pogacar completed the 17 climbs up and down Mount Royal near downtown in five hours 28 minutes 15 seconds.

He made his move with 23.3 kilometres to go, leaving the peloton in his dust as he pedalled into the lead — one he never relinquished.

Bilbao, Alaphilippe, Alex Aranburu (Movistar Team) and Bart Lemmen (Visma–Lease) chased in a group behind him, with Bilbao ultimately separating himself from the pack. But he never came close to catching Pogacar, who built a 35-second lead with one lap left to go.

“It was still a really hard race today, but the team was on point,” Pogacar said. “We did really how we planned, and the race situation was good for us. We make it hard in the last final laps, and they set me up for a (takeover) two laps to go, and it was all perfect.”

Ottawa’s Derek Gee, who placed ninth in this year’s Tour de France, finished 48th in Montreal, and called it a “hard day” in the heat.

“I think everyone knows when you see Tadej on the start line that it’s just going to be full gas,” Gee said.

Israel Premier-Tech teammate Hugo Houle of Sainte-Perpétue, Que., was 51st.

Houle said he heard Pogacar inform his teammates on the radio that he was ready to attack with two laps left in the race.

“I said then, well, clearly it’s over for me,” Houle said. “You see, cycling isn’t that complicated.”

Australia’s Michael Matthews won the Quebec City GP for a record third time on Friday, but did not finish in Montreal. The two races are the only North American events on the UCI World Tour.

Michael Leonard of Oakville, Ont., and Gil Gelders and Dries De Bondt of Belgium broke away from the peloton during the second lap. Leonard led the majority of the race before losing pace with 45 kilometres to go.

Only 89 of 169 riders from 24 teams — including the Canadian national team — completed the gruelling race that features 4,573 metres in total altitude.

Next up, the riders will head to the world championships in Zurich, Switzerland from Sept. 21 to 29.

Pogacar will try to join Eddy Merckx (1974) and Stephen Roche (1987) as the only men to win three major titles in a season — known as the Triple Crown.

“Today gave me a lot of confidence, motivation,” Pogacar said. “I think we are ready for world championships.”

This report by The Canadian Press was first published Sept. 15, 2024.



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