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Commercials may be here to stay on streamers like Amazon unless you open your wallet – CBC.ca

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Ad-free entertainment used to be one of the big selling points of streaming services, but as more services including Amazon’s Prime Video add commercials, experts say the glory days of advertisement-free video content are gone.

That is, unless you open up your wallet to higher prices and additional monthly charges to avoid the advertisements that used to be banished to the realm of traditional, linear television.

Prime Video is the latest to make this change in Canada, adding commercials on Monday unless customers pay an extra $2.99 per month.

While the base price isn’t changing if customers accept the ads, the previous advertisement-free version of the service is more expensive.

Amazon has promised the advertisements will be “limited” but when contacted by CBC News, would not confirm how many ads would be put into programs or their length.

U.S. consumers started seeing ads on their Prime Video service in late January. That move followed similar changes by Netflix and Disney+ across North America, and Bell Media’s Crave in Canada.

WATCH | More ads on streaming services:

Amazon Prime Video won’t be ad-free much longer, unless you pay more

11 hours ago

Duration 1:55

As of Monday, Amazon Prime Video will become the latest company to add commercials to its TV shows and movies — unless consumers are prepared to pay more.

Ads make lots of money

Industry players say the changing — and, often, plunging — financial realities for streaming companies may be to blame for these changes. While some services are not increasing the dollar value charged they are instead offering less.

“It’s very difficult in the streaming world to make money,” according to Bloomberg Intelligence media analyst Geetha Ranganathan, who says that “by far” Netflix is the only profitable streaming business.

“They’re getting more expensive because…  the unit economics of streaming is not as good as the old TV model.”

Back in August, Disney CEO Bob Iger said his company was deliberately pushing Disney+ clients toward the plans that include advertisements by making ad-free plans more expensive.

“We’re obviously trying with our pricing strategy to migrate more subs to the advertising-supported tier,” he said.

Netflix says its increased the number of subscribers in 2023, with 40 per cent of new subscribers opting for ads and a lower monthly fee. (Mario Tama/Getty Images)

Money from advertisements is going up with other players too. YouTube advertising revenue shot up by more than $1 billion US in the fourth quarter of 2023, compared to the same quarter the year before. 

And Netflix recently reported millions of new customers, 40 per cent of whom opted for advertising-included plans. That company also said its revenue in the last three months of 2023 was up by 12 per cent, again compared to the year before. 

Ranganathan expects Amazon will want to encourage more customers to stick with the advertisements on its platform, because it can make a lot of money from commercials without having to invest a lot more. 

“You look at the majority of their business, which is really the e-commerce business …  the [profit] margins on that business are two per cent. The margins on advertising for Amazon is upwards of 50 per cent,” said Ranganathan.

Amazon already personalizes ads for its customers. While the company didn’t confirm whether ads in Prime Video will be targeted in the same way, advertising executive Mo Dezyanian says proper targeting will be part of what makes or breaks these types of commercials.

Ad executive Mo Dezyanian says he thinks well-targeted ads will do well with customers, even though people often dislike ads. (CBC)

“People don’t like ads, but people really don’t like bad irrelevant advertising,” said Dezyanian, president of ad agency Empathy in Toronto.

Dezyanian joked that the “most-clicked ad on the internet is the skip button on YouTube,” but also says audiences can also be very receptive to commercials depending on timing and quality.

“If you give people the right ad at the right time, it’s actually a really good trade-off for folks. A great example is the Super Bowl. Nobody likes ads. but everybody watches the Super Bowl ads,” he said.

Cancel now or forever hold your peace

As for customers who want to try to fight back? Now may be the time to do so, says one marketing and behavioural science expert.

“There is a chance now. If everybody gets super mad, maybe we could change it,” said David Hardisty, with the UBC Sauder School of Business in Vancouver.

Hardisty notes Netflix itself has backtracked due to consumer reaction in the past. Back in 2011 it divorced its DVD rental business from its online streaming business. The ensuing reaction — and drop in stock prices — had Netflix reverse the decision weeks later.

However, the window may be short to make that kind of a change when it comes to advertisements in streaming services. According to Hardisty, whether subscriber numbers and revenue rise or fall will be the deciding factor.

“Because this is a kind of new thing, these companies are going to be watching the metrics very closely. So this is kind of now is the time if you want to try to make a difference, vote with your dollars,” he said.

Geetha Ranganathan, a Bloomberg Intelligence media analyst, expects Amazon will encourage more customers to stick with the advertisements on its platform. (CBC)

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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