Coronavirus Update: Shilla closes in Seoul and Jeju; Confirmed case numbers surpass SARS; death toll reaches 361; Lotte Duty Free shuts Jeju - The Moodie Davitt Report - The Moodie Davitt Report | Canada News Media
Connect with us

Health

Coronavirus Update: Shilla closes in Seoul and Jeju; Confirmed case numbers surpass SARS; death toll reaches 361; Lotte Duty Free shuts Jeju – The Moodie Davitt Report – The Moodie Davitt Report

Published

 on


South Korea

The Shilla Duty Free has temporarily closed its downtown stores in Seoul and Jeju in response to the worsening coronavirus situation, The Moodie Davitt Report can confirm. Local reports say that a coronavirus-infected person was confirmed to have visited the Seoul flagship twice last month. [Source: Yonhap News].

“Sales have slumped in recent days as the situation has worsened,” a Korean travel retail veteran told The Moodie Davitt Report from Seoul this morning. “Over 70% of sales have gone from downtown duty free.”

This startling picture tells the story of a mounting crisis. Against the backdrop of a Louis Vuitton boutique inside one of Asia’s most important travel retail stores, health officials prepare to carry out protective measures against the coronavirus.

Fellow Korean media Newsis carries similar dramatic imagery.

China

2,829 new cases of coronavirus were reported in China yesterday (2 February), bringing the total number of infected case to 17,205.The death toll hit 361.

Philippines

The Philippines today reported its first death from the novel coronavirus, the first fatality outside China.

International

Hotels, luxury shops and other attractions and destinations that are heavily reliant on Chinese tourists face an even bigger crisis than during the SARS outbreak of 2003, according to a Bloomberg report.

“From Tokyo to London, hotels, casinos, airlines and retailers are already recording a downturn and are bracing for weeks, if not months, of plummeting spending after China curbed outbound travel and governments tightened border controls,” the news agency reported.

 “The benchmark everyone is comparing this to is SARS in 2003” –Luya You, Bocom International Analyst

In fact the impact could be much greater. As reported by The Moodie Davitt Senior Retail and Commercial Analyst Min Yong Jung, total air passenger traffic by Chinese has grown exponentially since 2002, the year before the SARS crisis peaked. Since then the Chinese spend has become the engine room of growth for travel retail worldwide, generating over 70% of sales in the world’s biggest duty free market, South Korea, alone.

Total (domestic and international) Chinese passenger figures in millions; Source: National Bureau of Statistics China; Moodie Davitt Business Intelligence Unit

“It’s a triple whammy – Chinese travel more, they spend more and they spend more on beauty products,” Jefferies LLC consumer analyst Stephanie Wissink told Bloomberg. “Chinese travellers are the most significant and most important customers for growth in the travel retail industry.”

“The benchmark everyone is comparing this to is SARS in 2003,” said Luya You, a Hong Kong-based transportation analyst at Bocom International. “The actual cost and negative impact of this virus could be greater because more Chinese are travelling than before. The cost of preventing travel, grounding flights is magnitudes higher than what it was in 2003.”

How long will this crisis last? What will be its impact on global travel retail? How long will the recovery take? Those are the questions on everyone’s lips in the travel retail sector. [Chart: Generation Research; TFWA]

China

As of midnight Saturday Beijing time, the coronavirus death toll had reached 304. Encouragingly, 328 people have been cured and discharged from hospital. The number of suspected cases in China stood at 19,544  with 14,380 cases confirmed.

South Korea

Lotte Duty Free has today announced the temporary closure of its Jeju downtown duty free store from tomorrow in order to prevent the spread of the coronavirus domestically.

The measure is necessary “for the safety of customers and employees”, Lotte said.

Lotte Duty Free confirmed that a Chinese customer who visited the store on 23 January and later returned to Yangzhou, China, had been confirmed subsequently with the coronavirus.

A Chinese customer who entered the store on 23 January was later diagnosed with the coronavirus

Until the closure, no new customers are being allowed into the store today and customers already in the store are being asked to leave.

Lotte Duty Free Jeju will carry out additional quarantine work after the store is closed. The retailer will decide when to reopen after consultation with the health authorities and Jeju Special Self-Governing Province.

A company spokesperson said: “We decided to close the business quickly on a temporary basis to prevent the spread of the new coronavirus in Korea.”

As reported, Lotte Duty Free formed an emergency response committee on 24 January with CEO Kap Lee as Chairman. The retailer is conducting thorough health inspections at stores, implementing a self-disinfecting policy at least six times a day; obliging all employees to wear masks and providing customers with masks.

China

Song Guoyou, Deputy Director of the Center for American Studies at Fudan University, has slammed US Secretary of Commerce Wilbur Ross’s claim, made Thursday, that the coronavirus would help accelerate the return of jobs to the US.

“It’s hard to believe that such immoral remarks were made by a US Commerce Secretary,” Song wrote in a hard-hitting opinion piece in state-controlled Chinese state media Global Times.

“There is no boundary for this epidemic. The novel coronavirus is the common enemy of mankind.”

“Basic compassion and morality are the yardsticks of human behaviour,” he wrote. “But Ross’s comments show that extreme selfishness seems to have dominated his mindset and values. He is so cold-blooded that he has ignored diplomatic etiquette, taking the public health epidemic that a country with 1.4 billion people is grappling with as an opportunity to realize American interests.”

Hard-hitting editorial: A leading Chinese commentator slams perceived American opportunish

He continued: “The H1N1 influenza pandemic, known as swine flu, that first broke out in the US in 2009, was also declared by the World Health Organization (WHO) as a public health emergency of international concern. Scientists estimated that the flu pandemic that swept more than 200 countries and regions killed about 280,000 people worldwide.

“In the US, the influenza virus led to the deaths of an estimated 10,000 people. Imagine if a Chinese senior official had said the swine flu would hit the US economy and accelerate the flow of global investment into China when the US was combating the virus, what would Americans and international society have thought? The only thing Ross cares about amid the novel coronavirus outbreak is the return of manufacturing to the US. He is too narrow-minded.

“There is no boundary for this epidemic. The novel coronavirus is the common enemy of mankind. As the commerce secretary of the world’s most powerful economy, instead of exploiting China’s crisis, Ross should fairly appraise the efforts made by the Chinese government in fighting the coronavirus.”

China

Chinese authorities confirm 11,791 cases of novel coronavirus in the country, with 259 deaths and importantly, 243 people confirmed to have recovered. [Source: Global Times]

“The WHO declaration is understandable. How China’s battle against the novel coronavirus goes and what trajectory the Chinese economy will head this year are determined by China’s own efforts. As long as we can put the epidemic under control, many problems will be solved. The WHO’s declaration will not become a major hurdle for China to make up for its current losses.

“It is possible that some countries would use the WHO declaration as a lever to overreact to the current virus outbreak in China. But still, as long as China contains the epidemic, the situation will improve. Most countries and world organizations have no reason to find fault with China over the epidemic after it is effectively contained, because they will only end up suffering losses if they do so.

“We have to concentrate on fighting the epidemic. While China has left a lot of room for improvement, from an outside perspective, China’s public health battle this time has been resolute and orderly. It is hoped that our efforts can effectively curb the epidemic so that China can hold more initiatives in world affairs this year.”

– Edited highlights from an editorial in Chinese state media Global Times, 31 January

[embedded content]

International

As part of our continuing service to update the travel retail community on the novel coronavirus outbreak and its impact on business, we are pleased to announce a phone-in audience with Dr David Heymann on Wednesday (5 February) at 9am (GMT).

From 2012 to March 2017, Dr Heymann was chairman of Public Health England. Earlier in his distinguished career, he was Executive Director of the Communicable Diseases Cluster, and headed the global response to SARS in 2003.

For more information on how to get involved with the free event, click here.

Russia

Russia today reported its first two cases of the coronavirus, report Reuters and official Russian news agencies. Both are Chinese citizens, who were diagnosed in the Siberian regions of Tyumen and Zabaikalsky Krai respectively.

Deputy Prime Minister Tatiana Golikova said that Russian airlines will halt flights to China from midnight tonight, although the national carrier Aeroflot plans to continue. It has offered passengers the option of rebooking or a refund, but has not yet cancelled flights.

Russia has closed its 4,300km land border with China to try to protect against the spread of the outbreak.

China (Macau)

Following our earlier report that arrivals in Macau had dropped -69% in the first four days of the Lunar New Year period, we can now confirm that total arrivals for the Lunar New Year week plummeted -78.3%.

Overall arrivals in Macau for the Lunar New Year week; Source: Macao Tourism Data Plus

During the Lunar New Year week (24 January to 30 January inclusive), arrivals from Mainland China were down -83.3% compared to the equivalent period in 2019 (4 February to 10 February inclusive).

The drop off in arrivals was particularly pronounced over recent days. Arrivals in Macau from Mainland China declined by over -90% on each of the last three days of the Lunar New Year week compared to the equivalent period a year earlier.

Arrivals in Macau from Mainland China for the Lunar New Year week; Source: Macao Tourism Data Plus

Macau Daily Times reports that the novel coronavirus will particularly impact the cash flow of Macau’s gaming industry, a sector inextricably linked to the special administrative region’s duty free operations.

China

Authorities say 9,692 cases of the new coronavirus pneumonia have been confirmed, leading to 213 deaths. The number of confirmed cases is now higher than the 8,098 seen during the SARS outbreak in 2003.

China is “confident in and capable of” effectively containing the novel coronavirus epidemic, and eventually defeating it, the National Health Commission of the People’s Republic of China said in a statement today.

The Commission was speaking after the World Health Organization (WHO) declared last night that the novel coronavirus outbreak has become a Public Health Emergency of International Concern (PHEIC).

WHO Director-General Tedros Adhanom Ghebreyesus had stressed that the WHO did not favour imposing travel or trade restrictions on China, the Commission noted. As reported, however, the U.S. Department of State last night issued a Level 4 (‘Do not travel’) Travel Advisory relating to China.

Image: National Health Commission of the People’s Republic of China

International

As countries and airlines globally restrict travel to Wuhan and China, the Reuters news agency has compiled an extensive summary of steps taken by airlines in response to the coronavirus outbreak. Read the full list here

Click to read the full summary from Reuters

China (Hong Kong)

Cathay Pacific and Cathay Dragon have suspended inflight duty free sales on flights to and from Mainland China with immediate effect.

The Cathay Pacific Group added that the meal service in first and business class will comprise a single tray with appetiser, main course and dessert served together, with trolley services suspended after the meal. Passengers in economy class will be served a disposable snack bag including a hot handheld snack and other items.

Amenities including hot towels, pillows, blankets and magazines will also not be offered to any passengers.

“This modified service offering is strictly a temporary measure designed to further strengthen our health and safety protocols in light of the evolving situation regarding coronavirus cases in Mainland China. These changes will enable us to provide enhanced protection for our customers and crew while at the same time continuing to deliver a satisfactory inflight experience for passengers,” the airline said in a statement.

UK

The first two cases have been confirmed in the UK. In a statement, England’s Chief Medical Officer Chris Whitty said: “We can confirm that two patients in England, who are members of the same family, have tested positive for coronavirus. The patients are receiving specialist NHS care, and we are using tried and tested infection control procedures to prevent further spread of the virus.”

US

The US Department of State last night issued a Level 4 (‘Do not travel’) Travel Advisory relating to China.

“Do not travel to China due to novel coronavirus first identified in Wuhan, China. On January 30, the World Health Organization has determined the rapidly spreading outbreak constitutes a Public Health Emergency of International Concern. Travellers should be prepared for travel restrictions to be put into effect with little or no advance notice. Commercial carriers have reduced or suspended routes to and from China,” the advisory read.

The US action seems to fly in the face of the World Health Organization’s (WHO) recommendations, contained in its statement last night. The WHO said: “The Committee acknowledged that, in general, evidence has shown that restricting the movement of people and goods during public health emergencies may be ineffective and may divert resources from other interventions. Further, restrictions may interrupt needed aid and technical support, may disrupt businesses, and may have negative effects on the economies of countries affected by the emergencies.

“However, in certain specific circumstances, measures that restrict the movement of people may prove temporarily useful, such as in settings with limited response capacities and capabilities, or where there is high intensity of transmission among vulnerable populations.

“In such situations, countries should perform risk and cost-benefit analyses before implementing such restrictions to assess whether the benefits would outweigh the drawbacks. Countries must inform WHO about any travel measures taken, as required by the IHR. Countries are cautioned against actions that promote stigma or discrimination, in line with the principles of Article 3 of the IHR.”

The scale of the outbreak at 9.30pm (EST) on 30 January, according to John Hopkins University (click to enlarge)

International

The Emergency Committee of the World Health Organization held today agreed that the novel coronavirus outbreak now meets the criteria for a Public Health Emergency of International Concern (PHEIC).

The Committee emphasised that the declaration of a PHEIC “should be seen in the spirit of support and appreciation for China, its people, and the actions China has taken on the frontlines of this outbreak, with transparency, and, it is to be hoped, with success”.

In line with the need for global solidarity, the committee felt that a global coordinated effort is needed to enhance preparedness in other regions of the world that may need additional support for that.

China/International

The offshore renminbi dropped below the 7 RMB to the dollar mark for the first time this year today, returning to similar levels witnessed in early to mid-December, writes The Moodie Davitt Report Senior Retail and Commercial Analyst Min Yong Jung.

Investors are positioning themselves ahead of the World Health Organization’s likely decision (expected tonight Switzerland time) to declare the latest outbreak an international public health emergency. News of the fast-paced spread of the virus has deterred investors from buying the Chinese Yuan.

Meanwhile, Taiwanese traders have returned to action following time off from the Chinese New Year holiday. Financial markets in Taiwan have been closed since 20 January and traders were actively selling in today’s trading session, resulting in the steepest one-day fall of the benchmark index, which slumped -5.75%.

The electronics sector underperformed the index, declining -5.99%, with investors anticipating production disruption as a result of the coronavirus.

International

Tax Free World Association President Alain Maingreaud says the coronavirus outbreak is having a “significant short-term impact” but he is hopeful of a rapid return to normal trading conditions once it is contained.

In a statement, Maingreaud also highlighted the resilience of the travel retail industry when presented with such challenges, and said that preparations for upcoming events – including TFWA Asia Pacific, which was cancelled in 2003 as the SARS crisis deepened – continue as normal.

Maingreaud’s full statement reads: “The situation in China is a cause for great concern, both at a business level, but of course most importantly on a personal level for those who have been affected by the coronavirus outbreak.

“Preparations for our future events, including TFWA Asia Pacific Exhibition & Conference, continue”

“An issue that affects China, one of the most important markets in our industry, will clearly have an impact across the business. Our colleagues in China and those catering for Chinese travellers around the world are trading in very difficult circumstances and we stand with our industry colleagues.

How global duty free sales from 1984-2017 have been impacted by – and rebounded from – external crises; Chart from a TFWA presentation in Cannes, October 2018; figures courtesy of Generation Research; Click to enlarge

“The resilience of our industry has been tested many times, and while this outbreak is clearly having a significant short-term impact, we remain hopeful of a rapid return to normal trading conditions once the outbreak is under control. We must be optimistic that, given the resources available, the relevant authorities will find ways to contain the virus.

“We are working closely with other trade bodies and our business partners to review the situation on a daily basis, and in the meantime preparations for our future events, including TFWA Asia Pacific Exhibition & Conference, continue.”

Italy

Local media Wanted in Rome reports the cruiseship incident

Over 6,000 passengers and 1,000 crew members are being held in port onboard the Costa Smeralda on fears that a 54-year-old woman from Macau and her travelling companion have the coronavirus. The vessel and its passengers are in Civitavecchia port, a coastal town northwest of Rome.

International

The World Health Organization (WHO) is once again meeting to decide whether to declare the outbreak an emergency of international concern. After a two-day deliberation last week, the WHO stopped short of making the declaration but emphasised the fluidity of the situation.

Philippines

The first case in the Philippines has been announced by the World Health Organization.

India

The country’s first confirmed case of novel coronavirus has been reported. The patient, a student of the Wuhan University, is stable and in isolation at a hospital in Kerala, the Health Ministry said. [Source: Economic Times]

China

While China has over 7,700 confirmed cases,  there are only 68 cases in other countries, less than 1 percent of the total reported worldwide, Global Times noted, citing an expert from government agency, the Centers for Disease Control and Prevention.

In an encouraging development, the Wuhan Institute of Virology under the Chinese Academy of Science has listed some medicines that can effectively curb the novel coronavirus at cellular level. Results have been provided to the Hubei provincial headquarters, which is leading the battle against the virus.

Any medical breakthroughs can’t come soon enough. As of 07:47 Beijing time, 7,711 cases of novel coronavirus had been confirmed in China, with 170 deaths. 124 patients have recovered. [Source: Global Times]

This real-time tracking map from Johns Hopkins University’s Center for Systems Science and Engineering shows the spread of novel coronavirus across the world

Finland

The coronavirus outbreak has spread to Finland with the first confirmed case. Finnish media Uutiset said that the individual is a Chinese tourist from Wuhan. The 32-year-old woman is being treated in Lapland Central Hospital in Rovaniemi.

China

The number of confirmed cases of novel coronavirus had reached 6,078 nationwide as at 18:00. Among those, 132 have died and 115 have been discharged from hospitals. [Source: Global Times, Xinhua]

International

LVMH Moët Hennessy Louis Vuitton CFO Jean-Jacques Guiony was asked about the impact of the coronavirus outbreak on the company during the earnings call for the luxury products group’s financial results for 2019.

Guiony emphasised that, while it is too early to assess the outbreak’s impact on business, it was important to “analyse the situation calmly” and “not panic”.

LVMH’s teams in China, Guiony continued, have reported that the virus does not appear to be as aggressive as SARS and that the Chinese government has reacted “very strongly” to the outbreak. He added that the LVMH teams in China were predicting the situation to be partially resolved during March or towards the end of March.

“If it lasts a couple of months, or if it’s resolved over the next two, two and a half months, then it won’t be that bad… if it were to last two years, it would be a totally different matter,” Guiony added.

South Korea

There has been a quiet atmosphere in South Korean duty free stores today – a world away from the usual scenes of hustle and bustle in the industry’s largest market. However, on this occasion at least, the coronavirus was not to blame; it is the Lunar New Year.

The Lunar New Year festive period typically results in a -20% week-on-week decline in sales in South Korea’s duty free market with resellers back in China to enjoy time off with family and relatives. Lotte Duty Free confirmed that the Lunar New Year period is yielding a similar performance this year.

The decision to extend the holiday period to 3 February is keeping resellers away from Korean duty free stores for longer.

The continued suspension of packaged tours to Korea will also affect the duty free market and the impact will be felt more severely than before, according to The Moodie Davitt Report’s Senior Retail and Commercial Analyst Min Yong Jung. Read his analysis here.

International

GlobalData has added a note of caution to its estimate for airport sales in 2020.

The data analytics company has estimated global airport retail sales will reach US$48.2 billion in 2020, a +6.1% year-on-year increase.

Adding a note of caution, GlobalData Principal Analyst Honor Strachan said: “The prevention of travel for Chinese consumers will impact the performance of airport retail worldwide. Over the last few years airport retailers, especially those in Europe, have tailored their propositions, integrated Chinese payment solutions and invested in Mandarin-speaking staff to target Chinese passengers and maximise sales growth opportunities.”

GlobalData is forecasting Asia Pacific will contribute 45.1% of global airport sales this year, with sales in the region rising +8.4% year-on-year to US$21.7 billion.

“If outbound tourism from China suffers as a result of the coronavirus, airport operators and retailers must adapt their strategies to target other passengers,” Strachan added.

China (Macau)

Visitor numbers have collapsed, plummeting -69% in the first four days of the Lunar New Year festive period. Arrivals from the Mainland were down by over -75%.  Travel retailers, such as DFS, and the closely related gaming, hotel and restaurant sectors, are all reeling from the downturn [Source: Macau Daily Times]

DFS declined to comment but it is understood that its stores are still open, in close discussion with the respective landlords. Like all affected travel retailers, DFS will be working hard to protect its staff and customers.

China yesterday announced a temporary suspension of the Individual Visitor Scheme (IVS) to Macau. Sources say that 47% of Mainland visitors to Macau arrived on IVS last year. With the group tour business already suspended, that has immediate and stark repercussions for Macau’s economy.

Source: Macau Government Tourism Office

With China Duty Free Group forced to close its doors at the CDF Mall in Haitang Bay last Sunday; and DFS Group’s modern-day commercial heartland of Macau set to grind to a near or actual halt, these are grim days for the travel retail community. Hong Kong, already suffering from the effect of sustained social unrest, will be further affected by the closure of the main borders with Mainland China from tomorrow.

The home page of Macau Daily Times (and the photograph of empty streets) tells a stark tale

UAE

The first cases in the Middle East have been confirmed, with the Ministry of Health & Protection in the UAE announcing that a family of four has been infected. The statement added that the general health situation “is not a cause for concern” and that the Ministry advises “all citizens and residents to adhere to the general health guidelines”.

International

The next few weeks will be critical in determining the extent of the spread of the coronavirus from heightened travel during Lunar New Year.

The Moodie Davitt Report’s Senior Retail and Commercial Analyst Min Yong Jung has written an insightful analysis of the potential impact of holiday travel, using South Korea as a case study, in an article you can read here.

India

The Ministry of Health is advising travellers to refrain from travelling to China.

UK

British Airways has suspended flights to and from Mainland China as the coronavirus outbreak worsens. This comes as the UK Foreign & Commonwealth Office advised against all travel to Hubei Province and all but essential travel to the rest of Mainland China.

China

China is likely to have a vaccine for the novel coronavirus for public use within three months. That will include a month and a half of development and a similar period of testing, according to Li Lanjuan, an academician of the Chinese Academy of Engineering, Global Times reports.

1,459 new cases of coronavirus and 3,248 suspected cases, including one in Tibet, were reported across China yesterday alone as the spread of the virus accelerates. The total number of confirmed infections reached 5,974, with 1,239 patients in critical condition. The death toll has reached 132 while 103 patients have recovered. [Source: Global Times]

China/International

As Chinese shoppers alter their travel plans and stay at home to avoid infection, many luxury market players — including luxury groups, Chinese brands, and ecommerce companies — have decided to make generous contributions, writes The Moodie Davitt Report business information partner Jing Daily.

International luxury group LVMH announced on 27 January 27 that it would donate nearly US$2.3 million (RMB16 million)to the Chinese Red Cross Foundation to help with a medical supplies shortage in Wuhan. The group also helped to gather much-needed supplies for China from France and throughout Europe with the assistance of the Red Cross. This news was shared by many LVMH employees in China and garnered positive reactions from fashion insiders.

LVMH’s rival luxury group Kering posted a donation of US$1.1 million to the Red Cross in the heavily impacted province of Hubei. The donation will be used for front-line prevention and control work (including care for hospital medical staff and patients) as well as training and public health education. International beauty groups L’Oréal and The Estée Lauder Companies pledged US$720,000 and US$300,000 respectively to help China  fight the virus.

Beauty brand Perfect Diary is broadcasting safety recommendations, and intimate wear company Neiwai posted a message reminding its fans to stay healthy and strong on WeChat.

From big donations to small messages, brands chose to be sensitive to their consumers during this crisis rather than push out promotional messages. “I personally find it tone-deaf to push coupons or remain silent during these times of crisis,” said Dao Nguyen, founder of Essenzia, a consultancy for beauty and fragrance marketing strategy in China. “I am not sure if this is a lack of awareness or reactivity?”

In return, fans responded positively to brands’ heartfelt messages. “What Perfect Diary did is quite moving, they are the first brand I saw publish any safety guide for their fans,” commented one WeChat user named Aaliyah. “No wonder Estée Lauder is my favourite brand,” wrote Annabelle Du under the group’s donation announcement.

These are the kinds of organic, positive impressions that can’t be bought with a marketing budget or advertising money.

International

A scientific race to find a vaccine for the virus is underway, writes The Moodie Davitt Report Senior Research & Commercial Analyst Min Jon Jung. Here is a roundup of key breakthroughs so far.

January 10: Chinese scientists posted a complete genome of the coronavirus.

January 28: Hong Kong University Professor Yuen Kwok-yung was successful in producing a vaccine but testing on animals will take months and clinical trials at least another year.

January 29: Peter Doherty Institute for Infection and Immunity in Australia successful in recreating virus outside of China.

The joint global effort may help to shorten the time required to develop a successful vaccine, but the development is both expensive and time-consuming. The vaccine for the SARS virus was developed 20 months after the viral genome was released and the outbreak was contained with public health measures before the vaccine was ready.

Dr Paul Stoffels, Johnson & Johnson’s chief scientific officer, estimated it could take eight to 12 months before his company’s vaccines reach human clinical trials.

The scale of the outbreak at 11pm (EST) on 28 January, according to John Hopkins University (click to enlarge)

China (Macau)

In a big blow to travel retailers, the government today announced a temporary suspension of the Individual Visitor Scheme (IVS) to Macau. Sources say that 47% of Mainland visitors to Macau arrived on IVS last year.  The FIT business is crucial to both the gaming and travel retail sectors.

China

The Director-General of the World Health Organization (WHO), Dr Tedros Adhanom Ghebreyesus, today met President Xi Jinping of the People’s Republic of China in Beijing. They shared the latest information on the novel coronavirus 2019 (2019-nCoV) outbreak and reiterated their commitment to bring it under control.

The death toll in China has risen to 106, with 4,535 reported cases of the virus.

An historic picture, albeit for the wrong reasons, as Director-General of the World Health Organization (WHO), Dr Tedros Adhanom Ghebreyesus (left), meets President Xi Jinping of the People’s Republic of China in Beijing to discuss the novel coronavirus 2019 crisis

UK

The Foreign Office has warned Britons not to travel to Mainland China, unless their journey is essential.

Thailand

King Power International has taken steps to reassure customers that it is minimising the risk of infection from the coronavirus.

With so many Chinese tourists at the retailer’s airport and downtown stores, some shoppers have expressed concern at the risk of infection. But King Power has taken to Twitter to explain that it has been spraying its stores to kill virus particles. In addition, all public-facing staff are required to wear masks, principally to protect them from exposure. The retailer is also encouraging all customers to wear masks.

King Power has added service points where customers can use hand-washing gels and is ensuring that beauty testers are being regularly sprayed with alcohol and wiped with clean tissue paper.

Click here to read the full story.

International

In the wake of the coronavirus outbreak, our Senior Editor Liam Coleman has looked at the travel retail industry’s traditional strength in dealing with global crises,

“There’s no doubt that travel retail will be hit hard – in terms of passenger numbers, sales and investor confidence – over the coming weeks. Yet if history offers us consolation, it is this: once the worst is over, the bounce back is likely to be swift, strong and sustained,” he says.

Read the full piece with supporting analysis by Generation Research here.

China (Hong Kong)

A number of Hong Kong’s borders with Mainland China will close temporarily from 30 January, Reuters is reporting.

The four land border crossings between the city and the mainland will be suspended, Hong Kong Chief Executive Carrie Lam said. That includes the West Kowloon Station, where Dufry recently secured a concession to operate stores.

Lam added that flights from the mainland to Hong Kong will decrease by -50%, all cross-border ferry services will be stopped and that cross-boundary coach services on the Hong Kong-Zhuhai-Macau Bridge will be suspended.

China (Hainan Island)

China Duty Free Group (CDFG) staff in Hainan are safe and well, a company spokesperson told The Moodie Davitt Report today. As reported, China’s travel retail giant closed its acclaimed CDF Mall in Haitang Bay in Sanya, Hainan Island on Sunday in response to the worsening Wuhan coronavirus outbreak.

CDF Mall is one of Asia’s and the world’s most important duty free locations, generating the lion’s share of the CNY13.61 billion (US$1.98 billion) in sales on the island last year – a whopping +35% year-on-year increase. CDFG has also closed its airport stores at Xi’an Xianyang International and Hangzhou Xiaoshan International airports.

“In order to protect the safety of passengers and staff, the Haitang Bay store and some domestic duty free shops have been closed,” the spokesman said. “The personnel of CDFG are safe at present, please rest assured.”

Japan

Over 20,000 of tour company Kamone’s Chinese package tour customers have so far pulled the plug on all trips to Japan up to 10 February, CNN reported.

China announced a ban on outbound group travel on Sunday.

CNN reports the growing commercial impact from the health crisis

China

China’s death toll from the coronavirus outbreak has soared to 106. The number of confirmed cases in the country has climbed to around 4,500. 26 new deaths were reported on Tuesday. [Source: South China Morning Post]

South Korea

Leading travel retailer Lotte Duty Free, whose business is hugely reliant on Chinese visitors, has taken action to ensure the safety of customers and staff in the face of the coronavirus threat with a series of emergency measures at its stores.

The company has set up an emergency response committee, chaired by CEO Lee Kap, to minimise the risk of the outbreak spreading.

Lotte Duty Free will check all employees for fever daily; it will make masks mandatory for store staff and available for customers; ensure regular disinfection of the stores; and expand the number of hand sanitisers available in its stores. Special leave is also permitted for staff who are pregnant or have underlying illness conditions.

Lotte employees wearing masks on the 12th floor of the retailer’s store in Myeong-dong

Lee Kap said: “Lotte Duty Free plans to take prompt and additional countermeasures, with the highest priority on customer and employee safety.

“We will continue our response through close cooperation with relevant organisations such as the Korea Centers for Disease Control and Prevention, Incheon International Airport Corporation and Korea Airports Corporation.”

Lotte Duty Free staff at the information desk on the tenth floor of the Seoul Myeong-dong store, as increased protections against the virus are introduced

The scale of the outbreak at 8.30pm (EST) on 27 January, according to John Hopkins University (click to enlarge)

Turkey

Turkey has become the latest country to advise its citizens against non-compulsory travel to China. “It is highly recommended that our citizens do not travel to China unless it is compulsory, and if they travel to China, they should stay away from the regions where the incidents are intense, especially in Hubei Province,” a statement from the Turkish Ministry of Foreign Affairs said.

China (Hainan Island)

China Duty Free Group (CDFG) has closed its acclaimed CDF Mall in Haitang Bay in Sanya, Hainan Island in response to the worsening Wuhan coronavirus outbreak.

The popular resort island, birthplace of China’s ‘offshore duty free’ sector, has so far reported 33 confirmed cases, 11 of them in Sanya.

The CDF Mall is one of Asia’s and the world’s most important duty free locations, generating the lion’s share of the CNY13.61 billion (US$1.98 billion) in sales on the island last year – a whopping +35% year-on-year increase.

CDFG said: “Due to epidemic prevention and control, and the need to reduce the concentration of the population and its risk of pathogen transmission, China Duty Free Sanya Duty Free Shop will temporarily close from 4pm today [Sunday 26 January]. The re-opening of the store will be notified in due course, according to the government’s requirements in terms of epidemic prevention and control.”

CDFG pledged to “fully support customers with product refunds” where necessary due to any changes in travel arrangements. It recommended that customers use the official CDFG Sanya Mall online shop during the main store’s closure.

Click here for more analysis on the store closure

CDFG announces the store closure

For our earlier updates, click here.

Let’s block ads! (Why?)



Source link

Continue Reading

Health

What’s the greatest holiday gift: lips, hair, skin? Give the gift of great skin this holiday season

Published

 on

Give the gift of great skin this holiday season

Skinstitut Holiday Gift Kits take the stress out of gifting

Toronto, October 31, 2024 – Beauty gifts are at the top of holiday wish lists this year, and Laser Clinics Canada, a leader in advanced beauty treatments and skincare, is taking the pressure out of seasonal shopping. Today, Laser Clincs Canada announces the arrival of its 2024 Holiday Gift Kits, courtesy of Skinstitut, the exclusive skincare line of Laser Clinics Group.

In time for the busy shopping season, the limited-edition Holiday Gifts Kits are available in Laser Clinics locations in the GTA and Ottawa. Clinics are conveniently located in popular shopping centers, including Hillcrest Mall, Square One, CF Sherway Gardens, Scarborough Town Centre, Rideau Centre, Union Station and CF Markville. These limited-edition Kits are available on a first come, first served basis.

“These kits combine our best-selling products, bundled to address the most relevant skin concerns we’re seeing among our clients,” says Christina Ho, Senior Brand & LAM Manager at Laser Clinics Canada. “With several price points available, the kits offer excellent value and suit a variety of gift-giving needs, from those new to cosmeceuticals to those looking to level up their skincare routine. What’s more, these kits are priced with a savings of up to 33 per cent so gift givers can save during the holiday season.

There are two kits to select from, each designed to address key skin concerns and each with a unique theme — Brightening Basics and Hydration Heroes.

Brightening Basics is a mix of everyday essentials for glowing skin for all skin types. The bundle comes in a sleek pink, reusable case and includes three full-sized products: 200ml gentle cleanser, 50ml Moisture Defence (normal skin) and 30ml1% Hyaluronic Complex Serum. The Brightening Basics kit is available at $129, a saving of 33 per cent.

Hydration Heroes is a mix of hydration essentials and active heroes that cater to a wide variety of clients. A perfect stocking stuffer, this bundle includes four deluxe products: Moisture 15 15 ml Defence for normal skin, 10 ml 1% Hyaluronic Complex Serum, 10 ml Retinol Serum and 50 ml Expert Squalane Cleansing Oil. The kit retails at $59.

In addition to the 2024 Holiday Gifts Kits, gift givers can easily add a Laser Clinic Canada gift card to the mix. Offering flexibility, recipients can choose from a wide range of treatments offered by Laser Clinics Canada, or they can expand their collection of exclusive Skinstitut products.

 

Brightening Basics 2024 Holiday Gift Kit by Skinstitut, available exclusively at Laser Clincs Canada clinics and online at skinstitut.ca.

Hydration Heroes 2024 Holiday Gift Kit by Skinstitut – available exclusively at Laser Clincs Canada clinics and online at skinstitut.ca.

Continue Reading

Health

Here is how to prepare your online accounts for when you die

Published

 on

 

LONDON (AP) — Most people have accumulated a pile of data — selfies, emails, videos and more — on their social media and digital accounts over their lifetimes. What happens to it when we die?

It’s wise to draft a will spelling out who inherits your physical assets after you’re gone, but don’t forget to take care of your digital estate too. Friends and family might treasure files and posts you’ve left behind, but they could get lost in digital purgatory after you pass away unless you take some simple steps.

Here’s how you can prepare your digital life for your survivors:

Apple

The iPhone maker lets you nominate a “ legacy contact ” who can access your Apple account’s data after you die. The company says it’s a secure way to give trusted people access to photos, files and messages. To set it up you’ll need an Apple device with a fairly recent operating system — iPhones and iPads need iOS or iPadOS 15.2 and MacBooks needs macOS Monterey 12.1.

For iPhones, go to settings, tap Sign-in & Security and then Legacy Contact. You can name one or more people, and they don’t need an Apple ID or device.

You’ll have to share an access key with your contact. It can be a digital version sent electronically, or you can print a copy or save it as a screenshot or PDF.

Take note that there are some types of files you won’t be able to pass on — including digital rights-protected music, movies and passwords stored in Apple’s password manager. Legacy contacts can only access a deceased user’s account for three years before Apple deletes the account.

Google

Google takes a different approach with its Inactive Account Manager, which allows you to share your data with someone if it notices that you’ve stopped using your account.

When setting it up, you need to decide how long Google should wait — from three to 18 months — before considering your account inactive. Once that time is up, Google can notify up to 10 people.

You can write a message informing them you’ve stopped using the account, and, optionally, include a link to download your data. You can choose what types of data they can access — including emails, photos, calendar entries and YouTube videos.

There’s also an option to automatically delete your account after three months of inactivity, so your contacts will have to download any data before that deadline.

Facebook and Instagram

Some social media platforms can preserve accounts for people who have died so that friends and family can honor their memories.

When users of Facebook or Instagram die, parent company Meta says it can memorialize the account if it gets a “valid request” from a friend or family member. Requests can be submitted through an online form.

The social media company strongly recommends Facebook users add a legacy contact to look after their memorial accounts. Legacy contacts can do things like respond to new friend requests and update pinned posts, but they can’t read private messages or remove or alter previous posts. You can only choose one person, who also has to have a Facebook account.

You can also ask Facebook or Instagram to delete a deceased user’s account if you’re a close family member or an executor. You’ll need to send in documents like a death certificate.

TikTok

The video-sharing platform says that if a user has died, people can submit a request to memorialize the account through the settings menu. Go to the Report a Problem section, then Account and profile, then Manage account, where you can report a deceased user.

Once an account has been memorialized, it will be labeled “Remembering.” No one will be able to log into the account, which prevents anyone from editing the profile or using the account to post new content or send messages.

X

It’s not possible to nominate a legacy contact on Elon Musk’s social media site. But family members or an authorized person can submit a request to deactivate a deceased user’s account.

Passwords

Besides the major online services, you’ll probably have dozens if not hundreds of other digital accounts that your survivors might need to access. You could just write all your login credentials down in a notebook and put it somewhere safe. But making a physical copy presents its own vulnerabilities. What if you lose track of it? What if someone finds it?

Instead, consider a password manager that has an emergency access feature. Password managers are digital vaults that you can use to store all your credentials. Some, like Keeper,Bitwarden and NordPass, allow users to nominate one or more trusted contacts who can access their keys in case of an emergency such as a death.

But there are a few catches: Those contacts also need to use the same password manager and you might have to pay for the service.

___

Is there a tech challenge you need help figuring out? Write to us at onetechtip@ap.org with your questions.

Source link

Continue Reading

Health

Pediatric group says doctors should regularly screen kids for reading difficulties

Published

 on

 

The Canadian Paediatric Society says doctors should regularly screen children for reading difficulties and dyslexia, calling low literacy a “serious public health concern” that can increase the risk of other problems including anxiety, low self-esteem and behavioural issues, with lifelong consequences.

New guidance issued Wednesday says family doctors, nurses, pediatricians and other medical professionals who care for school-aged kids are in a unique position to help struggling readers access educational and specialty supports, noting that identifying problems early couldhelp kids sooner — when it’s more effective — as well as reveal other possible learning or developmental issues.

The 10 recommendations include regular screening for kids aged four to seven, especially if they belong to groups at higher risk of low literacy, including newcomers to Canada, racialized Canadians and Indigenous Peoples. The society says this can be done in a two-to-three-minute office-based assessment.

Other tips encourage doctors to look for conditions often seen among poor readers such as attention-deficit hyperactivity disorder; to advocate for early literacy training for pediatric and family medicine residents; to liaise with schools on behalf of families seeking help; and to push provincial and territorial education ministries to integrate evidence-based phonics instruction into curriculums, starting in kindergarten.

Dr. Scott McLeod, one of the authors and chair of the society’s mental health and developmental disabilities committee, said a key goal is to catch kids who may be falling through the cracks and to better connect families to resources, including quicker targeted help from schools.

“Collaboration in this area is so key because we need to move away from the silos of: everything educational must exist within the educational portfolio,” McLeod said in an interview from Calgary, where he is a developmental pediatrician at Alberta Children’s Hospital.

“Reading, yes, it’s education, but it’s also health because we know that literacy impacts health. So I think that a statement like this opens the window to say: Yes, parents can come to their health-care provider to get advice, get recommendations, hopefully start a collaboration with school teachers.”

McLeod noted that pediatricians already look for signs of low literacy in young children by way of a commonly used tool known as the Rourke Baby Record, which offers a checklist of key topics, such as nutrition and developmental benchmarks, to cover in a well-child appointment.

But he said questions about reading could be “a standing item” in checkups and he hoped the society’s statement to medical professionals who care for children “enhances their confidence in being a strong advocate for the child” while spurring partnerships with others involved in a child’s life such as teachers and psychologists.

The guidance said pediatricians also play a key role in detecting and monitoring conditions that often coexist with difficulty reading such as attention-deficit hyperactivity disorder, but McLeod noted that getting such specific diagnoses typically involves a referral to a specialist, during which time a child continues to struggle.

He also acknowledged that some schools can be slow to act without a specific diagnosis from a specialist, and even then a child may end up on a wait list for school interventions.

“Evidence-based reading instruction shouldn’t have to wait for some of that access to specialized assessments to occur,” he said.

“My hope is that (by) having an existing statement or document written by the Canadian Paediatric Society … we’re able to skip a few steps or have some of the early interventions present,” he said.

McLeod added that obtaining specific assessments from medical specialists is “definitely beneficial and advantageous” to know where a child is at, “but having that sort of clear, thorough assessment shouldn’t be a barrier to intervention starting.”

McLeod said the society was partly spurred to act by 2022’s “Right to Read Inquiry Report” from the Ontario Human Rights Commission, which made 157 recommendations to address inequities related to reading instruction in that province.

He called the new guidelines “a big reminder” to pediatric providers, family doctors, school teachers and psychologists of the importance of literacy.

“Early identification of reading difficulty can truly change the trajectory of a child’s life.”

This report by The Canadian Press was first published Oct. 23, 2024.

Source link

Continue Reading

Trending

Exit mobile version