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COVID-19 causing stress, depression and obsessive behaviour: survey – CTV News

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EDMONTON —
An online survey of Albertans who have reached out for help during the COVID-19 crisis suggests the pandemic is taking a toll on mental health, with increased signs of obsessive behaviour, stress and depression.

“We did not expect people to be experiencing this level of anxiety, depression or stress,” said Vincent Agyapong, a professor of psychiatry at the University of Alberta and co-author of a newly published paper.

Agyapong’s research has focused on the lingering mental-health effects of public traumas such as the Fort McMurray wildfire. He and his colleagues have been asked by provincial and private agencies to help design a public mental-health response to COVID-19.

The paper, published in Environmental Research and Public Health, is an attempt to assess those needs.

“We thought it would be useful to collect baseline data,” Agyapong said.

In late March, the researchers contacted about 33,000 Albertans who subscribed to Text4Hope — a government initiative that sends out a daily supportive text message written by mental health professionals. They asked subscribers to complete a survey that contained standard measures of anxiety, depression and obsessive behaviour.

About 6,000 people responded.

The survey, funded by a group of Alberta charitable health foundations, found that about 60 per cent of respondents had become worried about dirt, germs and viruses since the COVID-19 outbreak. About 54 per cent had begun washing their hands “very often or in a special way” that could be considered a symptom of obsessive compulsive disorder.

Nearly 50 per cent were considered probable candidates for anxiety disorders and more than 40 per cent were likely to be clinically depressed. Almost 85 per cent of respondents reported moderate to high stress.

The results were consistent between men and women. Symptoms and anxiety levels tended to increase with age and education levels.

Agyapong is cautious about the results. The survey sample isn’t representative of the Alberta population. And some level of stress and unusual behaviour is understandable when people are losing their jobs and seeing society shut down around them.

But something is going on, he said.

“It’s not diagnostic, but it is indicative,” said Agyapong. “It doesn’t necessarily mean (the results) aren’t representative of what’s going on.”

Although research suggests about one-quarter of the general population will show some obsessive compulsive symptoms at some point in life, the incidence of the actual condition is only about two per cent — much lower than the figure in Agyapong’s survey.

Agyapong points out his findings are consistent with studies done in other countries such as China.

He said simple measures can help — even the daily reassurance provided by Text4Hope. Preliminary results suggest that in six weeks, anxiety levels in subscribers fell by 20 per cent.

“It may not work for everybody, but if you can get it to work for even half of those who are struggling, then it means that you don’t need more (expensive) resources at a population level,” Agyapong said.

This report by The Canadian Press was first published Sept. 26, 2020

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

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