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Dozens of Pantene and Herbal Essences dry shampoo sprays recalled for cancer-causing chemical – CP24 Toronto's Breaking News

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(CNN) — Procter & Gamble has recalled more than 30 aerosol spray haircare products, including many dry shampoos and dry conditioners, warning that the products could contain benzene, a cancer-causing agent.

The affected items include assorted Pantene, Herbal Essences, Hair Food, Old Spice and Aussie products, according to Friday’s recall notice, which is P&G’s second within a month. A full list of recalled products is available on the company’s website, including the production code numbers affected by the recall.

P&G said in a statement that the affected products likely will not expose people to levels of benzene high enough to cause health issues. However, the company noted it has not “received any reports of adverse events,” but it’s moving forward with the recall out of “an abundance of caution.”

“Exposure to benzene can occur by inhalation, orally, and through the skin and it can result in cancers, including leukemia and blood cancer of the bone marrow and blood disorders which can be life-threatening,” the recall notice said. Retailers have been told to remove the recalled products from shelves.

P&G wants people who purchased the affected products, which were sold in stores across the United States as well as online, to throw them away. The company is offering full refunds, and customers can fill out an online form or contact a hotline at 1-888-674-36319 Monday through Friday from 9 am to 6 pm ET.

The Food and Drug Administration has been alerted of this recall, the agency said.

P&G added that no other products from those lines are in the “scope of this recall and such other products may continue to be used as intended, including those aerosol dry shampoo spray products with production code ranges different from those specifically communicated.”

In November, P&G issued a similar recall for more than a dozen Old Spice and Secret-branded aerosol deodorants and sprays, warning that the products could contain also benzene. In July, Johnson & Johnson recalled some spray-on Neutrogena and Aveeno sunscreens after it detected low levels of the carcinogen in the products.

Here’s the full list:

  • Waterless Dry Conditioner Weightless Smooth (3.6 oz) with UPC 37000543954 with a production code in the range of 0002-0248 or 9298-9350.
  • Waterless Dry Conditioner Instant Moisture (3.6 oz) with UPC 37000543831 with a production code in the range of 0009-0069 or 9297-9350.
  • Waterless Dry Conditioner Weightless Smooth (.98 oz) with UPC 37000544111 with a production code in the range of 0084-0085 or 9284-9361.
  • Waterless Dry Conditioner Instant Moisture (.98 oz) with UPC 37000544227 with a production code in the range of 0017-0100 or 9283-9284.
  • Waterless Dry Shampoo No Residue (3.7 oz) with UPC 37000543787 with a production code in the range of 0004-0357 or 9291-9344.
  • Waterless Dry Shampoo No Residue (1 oz) with UPC 37000543978 with a production code in the range of 0175-0176 or 9295-9297.
  • Pantene Sultry Bronde All in One Luxury Mist (4.9 oz) with UPC 80878188710 with production code 0038.
  • Pantene Smooth Talker Dry Conditioning Oil (3.9 oz) with UPC 80878192397 with a production code in the range of 0183-0365 or 1042-1046.
  • Pantene Mist Behaving Dry Conditioning Mist (3.9 oz) with UPC 80878190898 with a production code in the range of 0048-0336 or 1008-1218 or 9247-9349.
  • Pantene Mist Behaving Dry Conditioning Mist (3.9 oz) with UPC 80878188758 with a production code in the range of 9108-9303.
  • Pantene Mist Behaving Dry Conditioning Mist (1 oz) with UPC 80878188765 with a production code in the range of 0107-0262 or 9112-9288.
  • Pantene Gold Series Instant Nourishing Spray (4.9 oz) with UPC 80878188987 with a production code in the range of 0307 or 9263-9266.
  • Aussie Smooth Vibes Dry Conditioner (4.9 oz) with UPC 381519187957 with production code 0021 or 1038 or in the range of 9294-9325.
  • Aussie Petal Soft Dry Conditioner (4.9 oz) with UPC 381519187544 with a production code in the range of 9196-9246.
  • Aussie Sleekend Warrior Dry Conditioner (4.9 oz) with UPC 381519187537 with a production code in the range of 0014-0062 or 9198-9349.
  • Herbal Essences Blue Ginger Refresh Dry Shampoo (4.9 oz) with UPC 190679001498 with a production code in the range of 9047-9072.
  • Herbal Essences White Grapefruit & Mint Dry Shampoo (4.9 oz) with UPC 190679000262 with a production code in the range of 0015-0314 or 1004-1019 or 9028-9348.
  • Herbal Essences White Strawberry & Sweet Mint Dry Shampoo (4.9 oz) with UPC 190679000255 with a production code in the range of 0167-0308 or 1105-1106 or 9049-9348.
  • Herbal Essences Cucumber & Green Tea Dry Shampoo (4.9 oz) with UPC 190679000248 with a production code 0093 or 1075 or in the range of 9029-9294.
  • Herbal Essences Cucumber & Green Tea Dry Shampoo (1.7 oz) with UPC 190679000330 with a production code in the range of 0036-0329 or 1019-1098 or 9023-9312.
  • Pantene Dry Shampoo No Water Refresh (4.9 oz) with UPC 80878177042 with a production code in the range of 9009-9058.
  • Pantene Dry Shampoo Sheer Volume (4.9 oz) with UPC 80878185276 with a production code in the range of 9025-9260.
  • Pantene Never Tell Dry Shampoo (4.2 oz) with UPC 80878188727 with a production code in the range of 0006-0364 or 1074-1133 or 9157-9329.
  • Aussie After Hours Dry Shampoo Texture Spray 4.9 oz) with UPC 381519187834 with a production code in the range of 0139-0140.
  • Aussie Tousle Hustle Dry Shampoo (4.9 oz) with UPC 381519187285 with a production code in the range of 0013-0300 or 1038 or 9189.
  • Aussie Bounce Back Dry Shampoo (4.9 oz) with UPC 381519187278 with a production code in the range of 0013-00357 or 1018-1123 or 9189-9345.
  • Aussie Clean Color Protect Shampoo (4.9 oz) with UPC 381519187360 with a production code in the range of 9047-9123.
  • Aussie Clean Texture Dry Shampoo (4.9 oz) with UPC 381519187285 with a production code in the range of 9072-9176.
  • Aussie Clean Volume Dry Shampoo (4.9 oz) with UPC 381519187278 with production code 9085.
  • Hair Food Coconut Dry Shampoo (4.9 oz) with UPC 37000876717 with a production code in the range of 0027-0192 or 9007.
  • Old Spice Fiji Dry Shampoo (4.9 oz) with UPC 37000779421 with a production code in the range of 9046-9228.
  • Old Spice Pure Sport Dry Shampoo (4.9 oz) with UPC 37000785170 with a production code in the range of 9040-9239.

–CNN Business’ Jackie Wattles contributed to this report.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

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