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Facebook crash exposes risks in social networking products – Aljazeera.com

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Facebook Inc.’s worldwide crash exposed the risks of relying on its social networking products, bolstering European regulators’ drive to contain its reach just as a U.S. whistle-blower’s testimony threatens to attract more unwanted scrutiny at home.

While Europe awoke to find Facebook, Instagram, WhatsApp and Messenger services back online, the scale of Monday’s blackout quickly led to criticism. The European Union’s antitrust chief and digital czar, Margrethe Vestager, said the Facebook failure would focus minds on the company’s dominance.

“It’s always important that people have alternatives and choices. This is why we work on keeping digital markets fair and contestable,” Vestager said. “An outage as we have seen shows that it’s never good to rely only on a few big players, whoever they are.”

The networking problem that brought down services used by more than 2.75 billion people couldn’t have come at a worse time. After a U.S. television interview on Sunday, whistle-blower Frances Haugen will appear before a Senate subcommittee on Tuesday and will tell lawmakers what she calls the “frightening truth” about Facebook. Haugen’s accusations that the company prioritizes profit over user safety were still making headlines as Facebook services were down.

The revelations prompted U.S. Representative Alexandria Ocasio-Cortez to highlight the risks faced by countries that rely on the services for communication.

Facebook climbed as much as 1.3% to $330.33 in New York, paring a 4.9% slump Monday.

Facebook already faces numerous antitrust and privacy investigations across Europe as well as intense scrutiny of even small deals, such as its planned takeover of a customer-service software provider. The company was fined 225 million euros ($261 million) last month over WhatsApp data failings and faces separate antitrust probes from the European Commission and German competition watchdog Bundeskartellamt.

EU lawmakers will in coming months vote on new laws that would curb the ability of powerful Internet platforms such as Facebook to expand into new services. The services disruption showed the “serious consequences” of dependency on one company for key communication channels, and that Facebook should never have been allowed to buy Instagram and WhatsApp, said Rasmus Andresen, a German Green member of the European Parliament.

“Everyone in the European Union as well as in the U.S. must realize now at the latest that we need strong regulations against quasi-monopolies,” Andresen said in a statement. “We need close transatlantic cooperation.”

Political Fallout

The event spurred calls for a new digital “order” by Turkish President Recep Tayyip Erdogan, a man with little tolerance for political criticism on social media. The hours-long shutdown showed how “fragile” social networks are, said Fahrettin Altun, his presidential communications director, urging a rapid development of “domestic and national” alternatives. “The problem we have seen showed us how our data are in danger, how quickly and easily our social liberties can be limited,” Altun said in a series of Twitter posts.

The nationalist Alternative for Germany party welcomed the disruption, with lawmaker Beatrix von Storch saying that she hopes competitors will benefit.

In Nigeria, the blackout silenced President Muhammadu Buhari’s communications team, government officials and governors in 36 states for six hours. The government has increasingly relied on Facebook to inform the public after Twitter’s services were blocked in Africa’s most populous country on June 5. A spokesman for the president’s office declined to comment.

Hungarian opposition politicians who use Facebook products to circumvent state-owned media outlets lamented that the company couldn’t be relied on as they campaign against Prime Minister Viktor Orban.

Facebook is “for us opposition politicians one of the last media outlets where we can talk to you and which isn’t totally dominated by” Fidesz, Orban’s political party, Budapest Mayor Gergely Karacsony said in a video posted on Tuesday. Problems with the platform threaten the ability to disseminate information, he said.

The outage forced some phone companies to take action. The Polish Play unit of Paris-based telecommunications company Iliad SA recorded an eightfold increase in the number of calls to its customer service between 6:30 p.m. and 7:30 p.m. local time, it said in a blog post on its website. It had to reconfigure its network to prevent an overload.

“This outage does show the over-dependence we have on a single company, and the need for diversity and greater competition,” Jim Killock, executive director of the Open Rights Group in London, said in an interview. “Their reliance of data-driven, attention-optimizing products is dangerous and needs to be challenged through interventions enabling greater competition.”

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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