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Facebook crash exposes risks in social networking products – Aljazeera.com

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Facebook Inc.’s worldwide crash exposed the risks of relying on its social networking products, bolstering European regulators’ drive to contain its reach just as a U.S. whistle-blower’s testimony threatens to attract more unwanted scrutiny at home.

While Europe awoke to find Facebook, Instagram, WhatsApp and Messenger services back online, the scale of Monday’s blackout quickly led to criticism. The European Union’s antitrust chief and digital czar, Margrethe Vestager, said the Facebook failure would focus minds on the company’s dominance.

“It’s always important that people have alternatives and choices. This is why we work on keeping digital markets fair and contestable,” Vestager said. “An outage as we have seen shows that it’s never good to rely only on a few big players, whoever they are.”

The networking problem that brought down services used by more than 2.75 billion people couldn’t have come at a worse time. After a U.S. television interview on Sunday, whistle-blower Frances Haugen will appear before a Senate subcommittee on Tuesday and will tell lawmakers what she calls the “frightening truth” about Facebook. Haugen’s accusations that the company prioritizes profit over user safety were still making headlines as Facebook services were down.

The revelations prompted U.S. Representative Alexandria Ocasio-Cortez to highlight the risks faced by countries that rely on the services for communication.

Facebook climbed as much as 1.3% to $330.33 in New York, paring a 4.9% slump Monday.

Facebook already faces numerous antitrust and privacy investigations across Europe as well as intense scrutiny of even small deals, such as its planned takeover of a customer-service software provider. The company was fined 225 million euros ($261 million) last month over WhatsApp data failings and faces separate antitrust probes from the European Commission and German competition watchdog Bundeskartellamt.

EU lawmakers will in coming months vote on new laws that would curb the ability of powerful Internet platforms such as Facebook to expand into new services. The services disruption showed the “serious consequences” of dependency on one company for key communication channels, and that Facebook should never have been allowed to buy Instagram and WhatsApp, said Rasmus Andresen, a German Green member of the European Parliament.

“Everyone in the European Union as well as in the U.S. must realize now at the latest that we need strong regulations against quasi-monopolies,” Andresen said in a statement. “We need close transatlantic cooperation.”

Political Fallout

The event spurred calls for a new digital “order” by Turkish President Recep Tayyip Erdogan, a man with little tolerance for political criticism on social media. The hours-long shutdown showed how “fragile” social networks are, said Fahrettin Altun, his presidential communications director, urging a rapid development of “domestic and national” alternatives. “The problem we have seen showed us how our data are in danger, how quickly and easily our social liberties can be limited,” Altun said in a series of Twitter posts.

The nationalist Alternative for Germany party welcomed the disruption, with lawmaker Beatrix von Storch saying that she hopes competitors will benefit.

In Nigeria, the blackout silenced President Muhammadu Buhari’s communications team, government officials and governors in 36 states for six hours. The government has increasingly relied on Facebook to inform the public after Twitter’s services were blocked in Africa’s most populous country on June 5. A spokesman for the president’s office declined to comment.

Hungarian opposition politicians who use Facebook products to circumvent state-owned media outlets lamented that the company couldn’t be relied on as they campaign against Prime Minister Viktor Orban.

Facebook is “for us opposition politicians one of the last media outlets where we can talk to you and which isn’t totally dominated by” Fidesz, Orban’s political party, Budapest Mayor Gergely Karacsony said in a video posted on Tuesday. Problems with the platform threaten the ability to disseminate information, he said.

The outage forced some phone companies to take action. The Polish Play unit of Paris-based telecommunications company Iliad SA recorded an eightfold increase in the number of calls to its customer service between 6:30 p.m. and 7:30 p.m. local time, it said in a blog post on its website. It had to reconfigure its network to prevent an overload.

“This outage does show the over-dependence we have on a single company, and the need for diversity and greater competition,” Jim Killock, executive director of the Open Rights Group in London, said in an interview. “Their reliance of data-driven, attention-optimizing products is dangerous and needs to be challenged through interventions enabling greater competition.”

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Japan’s SoftBank returns to profit after gains at Vision Fund and other investments

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TOKYO (AP) — Japanese technology group SoftBank swung back to profitability in the July-September quarter, boosted by positive results in its Vision Fund investments.

Tokyo-based SoftBank Group Corp. reported Tuesday a fiscal second quarter profit of nearly 1.18 trillion yen ($7.7 billion), compared with a 931 billion yen loss in the year-earlier period.

Quarterly sales edged up about 6% to nearly 1.77 trillion yen ($11.5 billion).

SoftBank credited income from royalties and licensing related to its holdings in Arm, a computer chip-designing company, whose business spans smartphones, data centers, networking equipment, automotive, consumer electronic devices, and AI applications.

The results were also helped by the absence of losses related to SoftBank’s investment in office-space sharing venture WeWork, which hit the previous fiscal year.

WeWork, which filed for Chapter 11 bankruptcy protection in 2023, emerged from Chapter 11 in June.

SoftBank has benefitted in recent months from rising share prices in some investment, such as U.S.-based e-commerce company Coupang, Chinese mobility provider DiDi Global and Bytedance, the Chinese developer of TikTok.

SoftBank’s financial results tend to swing wildly, partly because of its sprawling investment portfolio that includes search engine Yahoo, Chinese retailer Alibaba, and artificial intelligence company Nvidia.

SoftBank makes investments in a variety of companies that it groups together in a series of Vision Funds.

The company’s founder, Masayoshi Son, is a pioneer in technology investment in Japan. SoftBank Group does not give earnings forecasts.

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Yuri Kageyama is on X:

The Canadian Press. All rights reserved.

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Trump campaign promises unlikely to harm entrepreneurship: Shopify CFO

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Shopify Inc. executives brushed off concerns that incoming U.S. President Donald Trump will be a major detriment to many of the company’s merchants.

“There’s nothing in what we’ve heard from Trump, nor would there have been anything from (Democratic candidate) Kamala (Harris), which we think impacts the overall state of new business formation and entrepreneurship,” Shopify’s chief financial officer Jeff Hoffmeister told analysts on a call Tuesday.

“We still feel really good about all the merchants out there, all the entrepreneurs that want to start new businesses and that’s obviously not going to change with the administration.”

Hoffmeister’s comments come a week after Trump, a Republican businessman, trounced Harris in an election that will soon return him to the Oval Office.

On the campaign trail, he threatened to impose tariffs of 60 per cent on imports from China and roughly 10 per cent to 20 per cent on goods from all other countries.

If the president-elect makes good on the promise, many worry the cost of operating will soar for companies, including customers of Shopify, which sells e-commerce software to small businesses but also brands as big as Kylie Cosmetics and Victoria’s Secret.

These merchants may feel they have no choice but to pass on the increases to customers, perhaps sparking more inflation.

If Trump’s tariffs do come to fruition, Shopify’s president Harley Finkelstein pointed out China is “not a huge area” for Shopify.

However, “we can’t anticipate what every presidential administration is going to do,” he cautioned.

He likened the uncertainty facing the business community to the COVID-19 pandemic where Shopify had to help companies migrate online.

“Our job is no matter what comes the way of our merchants, we provide them with tools and service and support for them to navigate it really well,” he said.

Finkelstein was questioned about the forthcoming U.S. leadership change on a call meant to delve into Shopify’s latest earnings, which sent shares soaring 27 per cent to $158.63 shortly after Tuesday’s market open.

The Ottawa-based company, which keeps its books in U.S. dollars, reported US$828 million in net income for its third quarter, up from US$718 million in the same quarter last year, as its revenue rose 26 per cent.

Revenue for the period ended Sept. 30 totalled US$2.16 billion, up from US$1.71 billion a year earlier.

Subscription solutions revenue reached US$610 million, up from US$486 million in the same quarter last year.

Merchant solutions revenue amounted to US$1.55 billion, up from US$1.23 billion.

Shopify’s net income excluding the impact of equity investments totalled US$344 million for the quarter, up from US$173 million in the same quarter last year.

Daniel Chan, a TD Cowen analyst, said the results show Shopify has a leadership position in the e-commerce world and “a continued ability to gain market share.”

In its outlook for its fourth quarter of 2024, the company said it expects revenue to grow at a mid-to-high-twenties percentage rate on a year-over-year basis.

“Q4 guidance suggests Shopify will finish the year strong, with better-than-expected revenue growth and operating margin,” Chan pointed out in a note to investors.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:SHOP)

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RioCan cuts nearly 10 per cent staff in efficiency push as condo market slows

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TORONTO – RioCan Real Estate Investment Trust says it has cut almost 10 per cent of its staff as it deals with a slowdown in the condo market and overall pushes for greater efficiency.

The company says the cuts, which amount to around 60 employees based on its last annual filing, will mean about $9 million in restructuring charges and should translate to about $8 million in annualized cash savings.

The job cuts come as RioCan and others scale back condo development plans as the market softens, but chief executive Jonathan Gitlin says the reductions were from a companywide efficiency effort.

RioCan says it doesn’t plan to start any new construction of mixed-use properties this year and well into 2025 as it adjusts to the shifting market demand.

The company reported a net income of $96.9 million in the third quarter, up from a loss of $73.5 million last year, as it saw a $159 million boost from a favourable change in the fair value of investment properties.

RioCan reported what it says is a record-breaking 97.8 per cent occupancy rate in the quarter including retail committed occupancy of 98.6 per cent.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:REI.UN)

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