Fully vaccinated Windsor, Ont., man told to quarantine after U.S. visit says he was 'retroactively punished' - CBC.ca | Canada News Media
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Fully vaccinated Windsor, Ont., man told to quarantine after U.S. visit says he was 'retroactively punished' – CBC.ca

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Windsor, Ont., resident Michael Mazuran says he was “retroactively punished” after being told to quarantine because he “did not qualify as fully vaccinated,” even though he’s had three COVID-19 shots. 

Mazuran admits he forgot to fill out the ArriveCAN app and wasn’t asked about the government’s screening tool or his vaccination status before returning to Canada after a grocery-shopping trip in the United States. 

Mazuran told CBC News he realized after coming home Aug. 10 that he hadn’t submitted the ArriveCAN form. 

A frequent cross-border traveller, Mazuran said he’s completed the form before. CBC News has seen a copy of Mazuran’s vaccine passport. 

“It’s been so frustrating,” he said. 

“Why am I being retroactively punished when something should have been done at the border then and there? I feel like that was their negligence. They should be held accountable for missing their step.” 

In an email to CBC News, the Public Health Agency of Canada (PHAC) said, “Each entry requires a new ArriveCAN submission and without it, [travellers] are not considered fully vaccinated.”

CBC News also reached out to the Canada Border Services Agency (CBSA), to get more details about how border officers are enforcing the app and what happens when it isn’t filled out, but hadn’t received a response at time of publication. The agency has previously said it doesn’t comment on specific cases. 

Mazuran’s story comes amid criticism about the app.

In recent months, the government has acknowledged app glitches that have sent travellers erroneous notifications instructing them to quarantine.

Ottawa faces mounting pressure from politicians and tourism groups to scrap ArriveCAN, arguing it impedes tourism and creates headaches for some travellers. 

Most recently, some organizations have filed lawsuits against the government, claiming the app breaches sections of the Canadian Charter of Rights and Freedoms. 

Traveller says he felt like a ‘criminal’

Mazuran said the email he received recently told him he had to quarantine for 14 days and get a polymerase chain reaction (PCR) test to screen for the virus, on Day 1 and Day 8.

CBC News has seen a copy of this email. 

Mazuran said he also got a call from the Canadian government telling him that since the system didn’t recognize him as vaccinated, he was required to follow orders under the Quarantine Act or he could be fined or face prison time. 

Mazuran says he crossed back into Canada using the Ambassador Bridge and the border officer didn’t ask him about his vaccine status or ArriveCAN form. (Carlos Osorio/The Associated Press)

He said he told the government he could share proof of his vaccination status, but he was denied being able to do so. 

As a result, Mazuran spent some of his vacation days and three unpaid work days at home. 

“[I’m] pretty angry. [I’m] being treated like a criminal, being treated like a prisoner,” Mazuran said, adding he got vaccinated so that he could travel, but didn’t expect to face consequences the one time he forgot to fill out the app. 

Current rules include having at least two doses of an approved vaccine to cross the border into the U.S. 

Brenda McPhail, director of the privacy, technology and surveillance program at the Canadian Civil Liberties Association (CCLA), said it’s “reasonable” for Mazuran to feel like he was treated unfairly. 

“There’s a real question if a border agent didn’t do what they were supposed to do in asking for the app to be shown, why an individual would then subsequently face consequences of that lapse, which was then not their fault,” she said. 

In an email to CBC News, PHAC said people entering the country need to provide contact information and proof of vaccination status, “by electronic means specified by the minister of health.” 

On the Canadian government’s website, it says ArriveCAN is “mandatory” for all travellers to Canada and “it is also required to qualify for the fully vaccinated traveller exemption from quarantine and testing.” 

If this is for public health measures, a certificate of vaccination status should satisfy those requirements.– Eva Chipiuk, lawyer with JCCF

The website adds that people crossing at land borders who haven’t completed the app will be told by a border officer to submit their information, and can: 

  • Provide that information on entry if there’s no history of the person previously neglecting ArriveCAN entries. 
  • Go back to the U.S. to fill out the form and then re-enter. 

If a person refuses, the website says, you can be fined $5,000 per infraction, with other provincial surcharges possible. 

CBC News reached out to Windsor-Tecumseh Liberal MP Irek Kusmierczyk, but he was unavailable for comment. 

Lawsuits filed against Canadian government

According to the Justice Centre for Constitutional Freedoms (JCCF), a non-profit organization whose mission is to “defend the constitutional freedoms of Canadians through litigation and education,” Mazuran’s situation is not unique. 

JCCF filed a lawsuit on Aug. 24 against the Attorney General of Canada on behalf of 11 vaccinated and unvaccinated Canadians who were either fined for not using the app or ordered to quarantine for 14 days after returning home. 

Eva Chipiuk, a lawyer with the Justice Centre for Constitutional Freedoms, has filed a lawsuit against the federal government on behalf of 11 vaccinated and unvaccinated Canadians who were fined for not using the app or ordered to quarantine for 14 days. (Jennifer La Grassa/CBC)

“[There’s] such a wide variety of cases that it’s really hard to understand where the justification is for this [app] requirement,” said Eva Chipiuk, the lawyer who filed the JCCF lawsuit. 

She added the lawsuit challenges the quarantine requirement for unvaccinated Canadians and mandatory ArriveCAN form submission. She said these breach Canadian rights, including around privacy and mobility. 

“If this is for public health measures, a certificate of vaccination status should satisfy those requirements,” Chipiuk said. 

CBC News reached out to the attorney general of Canada, but did not hear back in time for publication. 

The group involved in the lawsuit is looking to have mandatory use of the app struck down, have it be declared unconstitutional for Canadians who refuse to fill out the app to undergo a 14-day quarantine and get $1,000 each in damages. 

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Looking for the next mystery bestseller? This crime bookstore can solve the case

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WINNIPEG – Some 250 coloured tacks pepper a large-scale world map among bookshelves at Whodunit Mystery Bookstore.

Estonia, Finland, Japan and even Fenwick, Ont., have pins representing places outside Winnipeg where someone has ordered a page-turner from the independent bookstore that specializes in mystery and crime fiction novels.

For 30 years, the store has been offering fans of Agatha Christie’s Hercule Poirot or Arthur Conan Doyle’s Sherlock Holmes a place to get lost in whodunits both old and new.

Jack and Wendy Bumsted bought the shop in the Crescentwood neighbourhood in 2007 from another pair of mystery lovers.

The married couple had been longtime customers of the store. Wendy Bumsted grew up reading Perry Mason novels while her husband was a historian with vast knowledge of the crime fiction genre.

At the time, Jack Bumsted was retiring from teaching at the University of Manitoba when he was looking for his next venture.

“The bookstore came up and we bought it, I think, within a week,” Wendy Bumsted said in an interview.

“It never didn’t seem like a good idea.”

In the years since the Bumsteds took ownership, the family has witnessed the decline in mail-order books, the introduction of online retailers, a relocation to a new space next to the original, a pandemic and the death of beloved co-owner Jack Bumsted in 2020.

But with all the changes that come with owning a small business, customers continue to trust their next mystery fix will come from one of the shelves at Whodunit.

Many still request to be called about books from specific authors, or want to be notified if a new book follows their favourite format. Some arrive at the shop like clockwork each week hoping to get suggestions from Wendy Bumsted or her son on the next big hit.

“She has really excellent instincts on what we should be getting and what we should be promoting,” Micheal Bumsted said of his mother.

Wendy Bumsted suggested the store stock “Thursday Murder Club,” the debut novel from British television host Richard Osman, before it became a bestseller. They ordered more copies than other bookstores in Canada knowing it had the potential to be a hit, said Michael Bumsted.

The store houses more than 18,000 new and used novels. That’s not including the boxes of books that sit in Wendy Bumsted’s tiny office, or the packages that take up space on some of the only available seating there, waiting to be added to the inventory.

Just as the genre has evolved, so has the Bumsteds’ willingness to welcome other subjects on their shelves — despite some pushback from loyal customers and initially the Bumsted patriarch.

For years, Jack Bumsted refused to sell anything outside the crime fiction genre, including his own published books. Instead, he would send potential buyers to another store, but would offer to sign the books if they came back with them.

Wendy Bumsted said that eventually changed in his later years.

Now, about 15 per cent of the store’s stock is of other genres, such as romance or children’s books.

The COVID-19 pandemic forced them to look at expanding their selection, as some customers turned to buying books through the store’s website, which is set up to allow purchasers to get anything from the publishers the Bumsteds have contracts with.

In 2019, the store sold fewer than 100 books online. That number jumped to more than 3,000 in 2020, as retailers had to deal with pandemic lockdowns.

After years of running a successful mail-order business, the store was able to quickly adapt when it had to temporarily shut its doors, said Michael Bumsted.

“We were not a store…that had to figure out how to get books to people when they weren’t here.”

He added being a community bookstore with a niche has helped the family stay in business when other retailers have struggled. Part of that has included building lasting relationships.

“Some people have put it in their wills that their books will come to us,” said Wendy Bumsted.

Some of those collections have included tips on traveling through Asia in the early 2000s or the history of Australian cricket.

Micheal Bumsted said they’ve had to learn to be patient with selling some of these more obscure titles, but eventually the time comes for them to find a new home.

“One of the great things about physical books is that they can be there for you when you are ready for them.”

This report by The Canadian Press was first published on Sept. 15, 2024.



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Labour Minister praises Air Canada, pilots union for avoiding disruptive strike

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MONTREAL – Canada’s labour minister is praising both Air Canada and the union representing about 5,200 of its pilots for averting a work stoppage that would have disrupted travel for hundreds of thousands of passengers.

Steven MacKinnon’s comments came in a statement shared to social media shortly after Canada’s largest air carrier announced it had reached a tentative labour deal with the Air Line Pilots Association.

MacKinnon thanked both sides and federal mediators, saying the airline and its pilots approached negotiations with “seriousness and a resolve to get a deal.”

The tentative agreement averts a strike or lockout that could have begun as early as Wednesday for Air Canada and Air Canada Rouge, with flight cancellations expected before then.

The airline now says flights will continue as normal while union members vote on the tentative four-year contract.

Air Canada had called on the federal government to intervene in the dispute, but Prime Minister Justin Trudeau said Friday that would only happen if it became clear no negotiated agreement was possible.

This report from The Canadian Press was first published Sept. 15, 2024.

Companies in this story: (TSX:AC)

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As plant-based milk becomes more popular, brands look for new ways to compete

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When it comes to plant-based alternatives, Canadians have never had so many options — and nowhere is that choice more abundantly clear than in the milk section of the dairy aisle.

To meet growing demand, companies are investing in new products and technology to keep up with consumer tastes and differentiate themselves from all the other players on the shelf.

“The product mix has just expanded so fast,” said Liza Amlani, co-founder of the Retail Strategy Group.

She said younger generations in particular are driving growth in the plant-based market as they are consuming less dairy and meat.

Commercial sales of dairy milk have been weakening for years, according to research firm Mintel, likely in part because of the rise of plant-based alternatives — even though many Canadians still drink dairy.

The No. 1 reason people opt for plant-based milk is because they see it as healthier than dairy, said Joel Gregoire, Mintel’s associate director for food and drink.

“Plant-based milk, the one thing about it — it’s not new. It’s been around for quite some time. It’s pretty established,” said Gregoire.

Because of that, it serves as an “entry point” for many consumers interested in plant-based alternatives to animal products, he said.

Plant-based milk consumption is expected to continue growing in the coming years, according to Mintel research, with more options available than ever and more consumers opting for a diet that includes both dairy and non-dairy milk.

A 2023 report by Ernst & Young for Protein Industries Canada projected that the plant-based dairy market will reach US$51.3 billion in 2035, at a compound annual growth rate of 9.5 per cent.

Because of this growth opportunity, even well-established dairy or plant-based companies are stepping up their game.

It’s been more than three decades since Saint-Hyacinthe, Que.-based Natura first launched a line of soy beverages. Over the years, the company has rolled out new products to meet rising demand, and earlier this year launched a line of oat beverages that it says are the only ones with a stamp of approval from Celiac Canada.

Competition is tough, said owner and founder Nick Feldman — especially from large American brands, which have the money to ensure their products hit shelves across the country.

Natura has kept growing, though, with a focus on using organic ingredients and localized production from raw materials.

“We’re maybe not appealing to the mass market, but we’re appealing to the natural consumer, to the organic consumer,” Feldman said.

Amlani said brands are increasingly advertising the simplicity of their ingredient lists. She’s also noticing more companies offering different kinds of products, such as coffee creamers.

Companies are also looking to stand out through eye-catching packaging and marketing, added Amlani, and by competing on price.

Besides all the companies competing for shelf space, there are many different kinds of plant-based milk consumers can choose from, such as almond, soy, oat, rice, hazelnut, macadamia, pea, coconut and hemp.

However, one alternative in particular has enjoyed a recent, rapid ascendance in popularity.

“I would say oat is the big up-and-coming product,” said Feldman.

Mintel’s report found the share of Canadians who say they buy oat milk has quadrupled between 2019 and 2023 (though almond is still the most popular).

“There seems to be a very nice marriage of coffee and oat milk,” said Feldman. “The flavour combination is excellent, better than any other non-dairy alternative.”

The beverage’s surge in popularity in cafés is a big part of why it’s ascending so quickly, said Gregoire — its texture and ability to froth makes it a good alternative for lattes and cappuccinos.

It’s also a good example of companies making a strong “use case” for yet another new entrant in a competitive market, he said.

Amid the long-standing brands and new entrants, there’s another — perhaps unexpected — group of players that has been increasingly investing in plant-based milk alternatives: dairy companies.

For example, Danone has owned the Silk and So Delicious brands since an acquisition in 2014, and long-standing U.S. dairy company HP Hood LLC launched Planet Oat in 2018.

Lactalis Canada also recently converted its facility in Sudbury, Ont., to manufacture its new plant-based Enjoy! brand, with beverages made from oats, almonds and hazelnuts.

“As an organization, we obviously follow consumer trends, and have seen the amount of interest in plant-based products, particularly fluid beverages,” said Mark Taylor, president and CEO of Lactalis Canada, whose parent company Lactalis is the largest dairy products company in the world.

The facility was a milk processing plant for six decades, until Lactalis Canada began renovating it in 2022. It now manufactures not only the new brand, but also the company’s existing Sensational Soy brand, and is the company’s first dedicated plant-based facility.

“We’re predominantly a dairy company, and we’ll always predominantly be a dairy company, but we see these products as complementary,” said Taylor.

It makes sense that major dairy companies want to get in on plant-based milk, said Gregoire. The dairy business is large — a “cash cow,” if you will — but not really growing, while plant-based products are seeing a boom.

“If I’m looking for avenues of growth, I don’t want to be left behind,” he said.

Gregoire said there’s a potential for consumers to get confused with so many options, which is why it’s so important for brands to find a way to differentiate themselves, whether it’s with taste, health, or how well the drink froths for a latte.

Competition in a more crowded market is challenging, but Taylor believes it results in better products for consumers.

“It keeps you sharp, and it forces you to be really good at what you’re doing. It drives innovation,” he said.

This report by The Canadian Press was first published Sept. 15, 2024.



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