There’s been a lot of talk about Alberta’s electricity grid lately. There were political hot potatoes: the renewable energy surge, followed by the renewable energy pause, and the federal clean electricity regulations, followed by Alberta’s fierce pushback.
Then in January, Albertans got an emergency alert telling them to conserve power as the grid was strained by some of the coldest temperatures in 50 years. And then there are the record-breaking electricity prices.
And now, at the end of February, the province’s moratorium on new renewable energy projects is set to end — meaning conversations about how to expand Alberta’s grid are only going to continue.
All of this means a lot more people are looking at how Alberta’s electricity system works and wondering what to make of it all.
The province’s so-called deregulated market is unique in Canada and is considerably more complex to consider when you factor in all the companies participating, how they are and aren’t regulated and how it all fits together.
In short, Alberta’s grid is confusing.
Here’s a breakdown of the basics to get you from head scratching and brain melting to something of a lightbulb moment.
Where does Alberta’s electricity come from?
Easy, right? Well…
“It’s a bit confusing for the average person, how that all works. But that’s sort of how it goes,” University of Alberta engineering professor Tim Weis says.
Okay, rough start.
Put simply, electricity comes from many different privately owned generators.
Most of the electricity generated in Alberta, on average almost 80 per cent, is from natural gas. A few big players — Enmax, Heartland Generation, Capital Power and TransAlta — operate most of those plants, as well as the remaining coal plants, which are scheduled to go offline this year.
Wind is the second biggest source, and renewable generators are among the whole lot of smaller producers in the province.
Then, there are even oilsands companies who produce power for their own operations then sell excess to the larger grid.
And that’s just the power generated here. The electricity can “come from everywhere,” according to Jim Wachowich, a regulator lawyer who has watched Alberta’s system evolve since the days of government control that ended in the ’90s.
That’s because Alberta’s grid is linked to other jurisdictions across western North America and it can buy or sell power across the region.
All of that electricity can then feed into the grid.
Okay, so what is a grid, really?
“Typically, when we think about the grid itself, we think about all the infrastructure — from generators all the way to the wire that hits our house,” Weis, who specializes in renewable energy, says.
Think of that big power plant, or wind or solar farm, then think of the wires going from the generation source and travelling along the big high-tension wires criss-crossing the province.
Those big lines are the transmission, bringing electricity to regions, cities and towns. That power is then distributed through smaller wires, which then connect to your house.
All of that is the grid. And in Alberta, all of it is owned by private companies or companies controlled by municipalities, such as Enmax in Calgary. And each little corner of the province has its own franchise, or regulated monopoly, for building those wires and delivering that power (again, such as Enmax in Calgary).
Is Alberta’s grid private?
No, not really, but there’s a whole lot of private ownership of everything from generation plants to overhead wires and everything in-between.
If you look to other provinces, the prevailing model is a Crown corporation that generates and distributes electricity, with prices set by a regulator. This was the model in Alberta until the mid-to-late ’90s.
“In Alberta, we have a deregulated system,” Weis says.
“It doesn’t mean there’s no rules, it just means that [generators or companies] don’t stand in front of regulators and figure out what a reasonable price plus profit is going to be. They compete with each other in sort of an open market to figure that out.”
That said, there are some caveats.
What are the provincial gatekeepers and what role do they play?
There are three provincial agencies poking around in Alberta’s market — the Alberta Utilities Commission (AUC), the Alberta Electricity System Operator (AESO) and the Market Surveillance Administrator.
At the top of that chain is the commission, which regulates power plants, transmission and distribution in one form or another. It regulates the whole system and approves or rejects power plants and transmission lines. It is also conducting the government’s inquiry into renewable energy projects after being told to pause all renewable electricity project approvals for six months. That moratorium is due to lift at the end of February.
Then there’s the system operator, which looks at the real and forecasted energy needs of the province and then sits at the intersection of all those generators in order to fulfill all of that demand at, in theory, the best price. It decides who provides the power and who doesn’t, based on bids and demand. Imagine someone sitting at the controls, allowing some electricity to flow into the grid and preventing others and you’ll have a decent visual idea.
It is also responsible for peering into its crystal ball to forecast how much energy we’ll need in the future and whether we have the transmission capacity to deliver it.
The Market Surveillance Administration, a lesser-known agency, watches over all of the companies in the market to ensure they are playing by the rules and not taking advantage of the mishmash that is Alberta’s grid.
Think of the administration as the police. Companies can’t get together and all agree to charge high prices to line their pockets, for example. Although there is some wiggle room on setting prices — more on that later.
What role does the government play?
All of those provincial entities are — or are supposed to be — independent of government.
If Alberta’s system were to work purely as imagined and designed, the government wouldn’t play much of a role at all. It would merely set everything up through legislation then quietly back away to let the market do its thing.
“We have, sadly, a very interventionist history with all the governments,” Wachowich says.
Along with last summer’s last-minute moratorium on renewables, there have been rate caps and freezes, refund cheques dolled out and, recently, deferred payments on sky high rates. Some of that interference can help with high bills — and sweeten up voters — but more often than not, the help is negligible and largely makes things more confusing, undermining the logic of the system.
“Sometimes what the government does is, in essence, distrusting the independent entities that they’ve created,” Wachowich says. “The [system operator] is supposed to be an independent system operator. The Alberta Utilities Commission is supposed to be the independent utilities regulator. And those things need to be independent to do their job properly.”
How do electricity generators sell their power?
That government intervention sends mixed signals, and confusion, into a market that is supposed to be operating independently.
First, there’s what’s known as the wholesale market. All of the generators compete to sell their electricity every hour — each submits the price it’s willing to sell at to the Alberta Electricity System Operator. The operator buys from the generators with the best prices, as long as they’re also producing enough to cover the forecasted energy needs of the province.
If a generator’s power is too expensive, it has to wait until the next round of bidding. The winners are all piled into the power pool, sending their wares to the wider grid.
Big industrial users can buy directly from that wholesale market, but most Albertans rely on retailers — such as Enmax or Epcor — buying electricity at those wholesale prices and then selling it to us. Some retailers are regulated and some are not, just to make things murkier.
Too easy?
Some of those retailers buy long-term contracts at fixed prices to try to avoid some of the price volatility in Alberta, where prices can change by the hour and where average prices in 2023 went as low as 16 cents per kilowatt hour to as high as 32 cents.
Retailers offer a floating rate, set by the market, and a regulated rate, set by the Alberta Utilities Commission, for consumers to choose from. It’s a gamble on which will provide the best price. “So regardless of what the pool price is, I can go off and buy a fixed-term, fixed-price contract,” says Wachowich. “So my price is locked in for, say, two years future delivery.”
How is electricity in Alberta distributed?
Those big transmission lines we talked about earlier are privately owned, but they are regulated and carry everyone’s electricity. Companies can’t just run willy-nilly across the province building power lines that may or may not be used.
“If you go back way to the beginning of the system, so you go back to the Edison versus Tesla debates, when they were first building these things, they actually had individual lines, like from my power plant, right to your house, to your neighbor,” says Weis, referring to Thomas Edison and Nikola Tesla, two pioneers in electricity transmission, both born in the 19th century.
“My neighbor might be buying from the other guy, and so he would have a line and the next guy would have a line next to another line and it was just a disaster.”
The Alberta Electricity System Operator determines when new lines are needed and where. Companies then bid on building those transmission lines and appear before the Alberta Utilities Commission to seek approval for them, based on expected supply, demand and rates.
The way Alberta’s market is set up, where everyone is able to compete to sell their product, means there tends to be a lot of room on those wires so no one misses out.
“If someone’s boxed out by congestion on the system, you’re not getting the optimal pricing dynamic,” Wachowich says.
Then there are the companies, like Enmax and Epcor, that manage the wires that eventually go into a house. Those companies are responsible for maintenance and repair when, say, a tree falls or an ice storm hits.
So, uh, who pays for all of this?
Surprise! You do.
“What the retailer does is take all the costs of the distributor, all the upstream costs, the power costs, the transmission costs, the [system operator] costs, transmission costs, distribution costs, and they put it into the bill,” Wachowich says. “And that’s how the whole system gets compensated.”
He says Alberta adopted what’s known as the Enron model (those of a certain age will remember that company for other reasons): the theory that presenting all of the details on a customer’s bill ensures transparency and allows customers to make informed decisions.
If you open a bill in Alberta, it shows the distribution charge, transmission charge, balancing pool allocation, rate riders and local access fees — clear as mud, yes?
“Most residential customers just look to the bottom line on their bill,” Wachowich says. “And tragically, recently, in Alberta, the bottom line on those bills has been hundreds of dollars higher than it previously was.”
There was a scare about blackouts this winter, why can’t Alberta just … generate more power?
In the simplest terms: Alberta only has so much generating capacity.
“You can ask everybody to generate, you know, we turned our storage systems — our batteries were all on,” Weis says of the recent grid alert in Alberta during a cold snap. “But at a certain point in time, you do run out. And that’s when you start asking people to shut off.”
Weis says there are agreements with some large power users, who are compensated to shut down in situations like these, but even that won’t be enough if the system is pushed too far. That’s when the operator cuts power involuntarily — a blackout.
The Alberta Electricity System Operator’s forecasts are meant to ensure there is enough supply, but there are going to be times when things don’t work out. In the most recent case, there were gas plants that were out of commission, the wind wasn’t blowing and it was night, so solar wasn’t a backup. And demand was through the roof due to extremely cold temperatures.
It’s not easy to just buy more power from the larger North American grid, either. There are limits on both the space available on transmission lines into Alberta and how much power others have to sell. And even if there is line space and power for sale, Alberta has to compete with all other interconnected jurisdictions on price.
“California has a higher maximum price than Alberta does,” Weis says. “So if we’re both short at the same time, California can outbid us.”
Can we build more capacity for emergencies?
This is a confusing point of debate in Alberta right now. You might have heard the terms “energy-only market” and “capacity market” being tossed around.
What Alberta has now is an energy-only market, which means producers are only paid for the electricity that is used in the province.
“We don’t actually contract anyone to build a new power plant, we just kind of hope that the market price will signal the next time to build,” Weis says.
There is no money to be made to have a power plant — and its staff — sitting there in case it’s needed in a crisis.
A capacity market would pay generators money to have more electricity on hand for when it was needed. In a capacity market, there would be money to staff and maintain those plants as they sit and wait. Alberta started to move in that direction in 2016, but the United Conservative Party government quashed those plans when it came to power in 2019.
Didn’t you say something about price setting? Can we please talk about that, because my bill is really high.
Well, there are rules in Alberta that prevent, say, the four largest generators from getting together and driving up consumer costs by submitting artificially high bids.
Generators aren’t allowed to physically withhold power, either. If they have a plant that’s operating, they can’t just decide not to provide that electricity and create artificial scarcity in the market.
But…
“You do have the ability to do what’s called economic withholding,” Weis says.
“No one’s stopping you from bidding very, very high prices which can then drive prices up. The disincentive to do that is if someone undercuts me, then I might not be able to get into the market.”
There are also just a handful of companies in control of the majority of the generating capacity in Alberta, which can also raise concerns.
“If I offer a really high price and one of my powerplants happens to be down for maintenance, you know, wink wink nudge nudge, then I can drive prices up,” Weis says.
That could also mean lower prices are on the horizon, but we’ll have to let the market, or the government, and maybe some regulation, determine that.
Updated on Feb. 26, 2024, at 3:42 pm. MT: This story has been updated to correct a spelling of a name. It is Tim Weis, not Weiss as previously stated.
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The province’s so-called deregulated market is unique in Canada. It gets complicated when you factor in all the companies participating, how they are and aren’t regulated and how it all fits together.
Telus Corp. says it is avoiding offering “unprofitable” discounts as fierce competition in the Canadian telecommunications sector shows no sign of slowing down.
The company said Friday it had fewer net new customers during its third quarter compared with the same time last year, as it copes with increasingly “aggressive marketing and promotional pricing” that is prompting more customers to switch providers.
Telus said it added 347,000 net new customers, down around 14.5 per cent compared with last year. The figure includes 130,000 mobile phone subscribers and 34,000 internet customers, down 30,000 and 3,000, respectively, year-over-year.
The company reported its mobile phone churn rate — a metric measuring subscribers who cancelled their services — was 1.09 per cent in the third quarter, up from 1.03 per cent in the third quarter of 2023. That included a postpaid mobile phone churn rate of 0.90 per cent in its latest quarter.
Telus said its focus is on customer retention through its “industry-leading service and network quality, along with successful promotions and bundled offerings.”
“The customers we have are the most important customers we can get,” said chief financial officer Doug French in an interview.
“We’ve, again, just continued to focus on what matters most to our customers, from a product and customer service perspective, while not loading unprofitable customers.”
Meanwhile, Telus reported its net income attributable to common shares more than doubled during its third quarter.
The telecommunications company said it earned $280 million, up 105.9 per cent from the same three-month period in 2023. Earnings per diluted share for the quarter ended Sept. 30 was 19 cents compared with nine cents a year earlier.
It reported adjusted net income was $413 million, up 10.7 per cent year-over-year from $373 million in the same quarter last year. Operating revenue and other income for the quarter was $5.1 billion, up 1.8 per cent from the previous year.
Mobile phone average revenue per user was $58.85 in the third quarter, a decrease of $2.09 or 3.4 per cent from a year ago. Telus said the drop was attributable to customers signing up for base rate plans with lower prices, along with a decline in overage and roaming revenues.
It said customers are increasingly adopting unlimited data and Canada-U.S. plans which provide higher and more stable ARPU on a monthly basis.
“In a tough operating environment and relative to peers, we view Q3 results that were in line to slightly better than forecast as the best of the bunch,” said RBC analyst Drew McReynolds in a note.
Scotiabank analyst Maher Yaghi added that “the telecom industry in Canada remains very challenging for all players, however, Telus has been able to face these pressures” and still deliver growth.
The Big 3 telecom providers — which also include Rogers Communications Inc. and BCE Inc. — have frequently stressed that the market has grown more competitive in recent years, especially after the closing of Quebecor Inc.’s purchase of Freedom Mobile in April 2023.
Hailed as a fourth national carrier, Quebecor has invested in enhancements to Freedom’s network while offering more affordable plans as part of a set of commitments it was mandated by Ottawa to agree to.
The cost of telephone services in September was down eight per cent compared with a year earlier, according to Statistics Canada’s most recent inflation report last month.
“I think competition has been and continues to be, I’d say, quite intense in Canada, and we’ve obviously had to just manage our business the way we see fit,” said French.
Asked how long that environment could last, he said that’s out of Telus’ hands.
“What I can control, though, is how we go to market and how we lead with our products,” he said.
“I think the conditions within the market will have to adjust accordingly over time. We’ve continued to focus on digitization, continued to bring our cost structure down to compete, irrespective of the price and the current market conditions.”
Still, Canada’s telecom regulator continues to warn providers about customers facing more charges on their cellphone and internet bills.
On Tuesday, CRTC vice-president of consumer, analytics and strategy Scott Hutton called on providers to ensure they clearly inform their customers of charges such as early cancellation fees.
That followed statements from the regulator in recent weeks cautioning against rising international roaming fees and “surprise” price increases being found on their bills.
Hutton said the CRTC plans to launch public consultations in the coming weeks that will focus “on ensuring that information is clear and consistent, making it easier to compare offers and switch services or providers.”
“The CRTC is concerned with recent trends, which suggest that Canadians may not be benefiting from the full protections of our codes,” he said.
“We will continue to monitor developments and will take further action if our codes are not being followed.”
French said any initiative to boost transparency is a step in the right direction.
“I can’t say we are perfect across the board, but what I can say is we are absolutely taking it under consideration and trying to be the best at communicating with our customers,” he said.
“I think everyone looking in the mirror would say there’s room for improvement.”
This report by The Canadian Press was first published Nov. 8, 2024.
CALGARY – TC Energy Corp. has lowered the estimated cost of its Southeast Gateway pipeline project in Mexico.
It says it now expects the project to cost between US$3.9 billion and US$4.1 billion compared with its original estimate of US$4.5 billion.
The change came as the company reported a third-quarter profit attributable to common shareholders of C$1.46 billion or $1.40 per share compared with a loss of C$197 million or 19 cents per share in the same quarter last year.
Revenue for the quarter ended Sept. 30 totalled C$4.08 billion, up from C$3.94 billion in the third quarter of 2023.
TC Energy says its comparable earnings for its latest quarter amounted to C$1.03 per share compared with C$1.00 per share a year earlier.
The average analyst estimate had been for a profit of 95 cents per share, according to LSEG Data & Analytics.
This report by The Canadian Press was first published Nov. 7, 2024.
BCE Inc. reported a loss in its latest quarter as it recorded $2.11 billion in asset impairment charges, mainly related to Bell Media’s TV and radio properties.
The company says its net loss attributable to common shareholders amounted to $1.24 billion or $1.36 per share for the quarter ended Sept. 30 compared with a profit of $640 million or 70 cents per share a year earlier.
On an adjusted basis, BCE says it earned 75 cents per share in its latest quarter compared with an adjusted profit of 81 cents per share in the same quarter last year.
“Bell’s results for the third quarter demonstrate that we are disciplined in our pursuit of profitable growth in an intensely competitive environment,” BCE chief executive Mirko Bibic said in a statement.
“Our focus this quarter, and throughout 2024, has been to attract higher-margin subscribers and reduce costs to help offset short-term revenue impacts from sustained competitive pricing pressures, slow economic growth and a media advertising market that is in transition.”
Operating revenue for the quarter totalled $5.97 billion, down from $6.08 billion in its third quarter of 2023.
BCE also said it now expects its revenue for 2024 to fall about 1.5 per cent compared with earlier guidance for an increase of zero to four per cent.
The company says the change comes as it faces lower-than-anticipated wireless product revenue and sustained pressure on wireless prices.
BCE added 33,111 net postpaid mobile phone subscribers, down 76.8 per cent from the same period last year, which was the company’s second-best performance on the metric since 2010.
It says the drop was driven by higher customer churn — a measure of subscribers who cancelled their service — amid greater competitive activity and promotional offer intensity. BCE’s monthly churn rate for the category was 1.28 per cent, up from 1.1 per cent during its previous third quarter.
The company also saw 11.6 per cent fewer gross subscriber activations “due to more targeted promotional offers and mobile device discounting compared to last year.”
Bell’s wireless mobile phone average revenue per user was $58.26, down 3.4 per cent from $60.28 in the third quarter of the prior year.
This report by The Canadian Press was first published Nov. 7, 2024.