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How flaws in the way Ontario’s nursing homes are run put residents and staff at risk from COVID-19 – Toronto Star



Experts and advocates warned for years that chronic understaffing, precarious working conditions, and poor workplace safety at nursing homes put Ontario’s vulnerable elders and the workers who care for them at risk. Now the COVID-19 pandemic is exploiting those flaws.

At least eight nursing and retirement homes in the province are battling outbreaks of the coronavirus — including one in a Bobcaygeon facility that health officials have called the largest outbreak in the province. Thirty-five residents at the home are showing symptoms and two have died, with warnings more deaths may come.

At least seven of Ontario’s 18 reported coronavirus deaths have been residents of long-term-care or assisted-living facilities. That number, and the number of outbreaks, come from media reports and information from regional public health units. The Ministry of Health and Long Term Care has not publicly released information on the number of nursing home outbreaks and did not respond to requests for comment.

While staff work furiously to protect residents, they are doing so in an understaffed system where some workers have little support or stability — problems experts say have persisted despite longstanding calls for reform.

Nursing homes are “ground zero” for the COVID-19 pandemic, researchers warn — and have been particularly susceptible in the past.

A 2005 outbreak of Legionnaires disease at one particular Scarborough long-term-care home was held up by the panel of experts who investigated the SARS crisis as a devastating example of the regulatory “failure” and workplace safety lapses that led to the spread of disease amongst 130 workers, residents and visitors. Some 23 residents died.

Now, nearly two decades later that same facility — Seven Oaks — has seen nine residents and seven staff infected by COVID-19, according to Toronto Public Health. Two residents have died.

Ontario is not alone in confronting the COVID-19 pandemic’s brutal toll on the elderly. In China, the fatality rate for confirmed cases under the age of 50 is less than 1 per cent, but for those over 80 it is nearly 15 per cent, according to data published in the Journal of the American Medical Association (JAMA).

In Italy the virus slammed seniors even harder, fatal in more than 20 per cent of cases over the age of 80. Italy’s significantly older population is suspected to be one reason why the country has experienced a much higher death toll than China, despite similar overall case totals.

Researchers writing in another JAMA article said nursing homes are likely to become “hubs in their communities for the worst” outcomes of COVID-19.

The older, frailer demographic living in nursing homes is part of their vulnerability. But the inherent structure of the facilities, with many communal spaces and people moving among them, also plays a role, says David Grabowski, who co-authored the JAMA commentary.

“It’s not a medical facility. Home is right there in the title — they’re going to have visitors, they’re going to have meals together, they’re going to live their lives,” says Grabowski, a professor of health care policy at Harvard Medical School.

Visitors have been restricted in Ontario long-term-care homes, and both staff and essential visitors are screened for symptoms and travel history. Some facilities are limiting communal activities even in sites without an outbreak.

But structural staffing problems are also a big reason nursing homes are vulnerable to COVID-19, and those are much harder to overcome.

“That’s not to say that nursing homes don’t do a good job. The staff there are incredibly vital, in fact oftentimes the most important in the day-to-day welfare of these individuals,” says Grabowski.

But the precarious, “fluid” nature of these workers increases the risk of transmission, he and other experts say. Many are paid low wages and work part time, requiring them to bounce among facilities to patch together enough income, potentially spreading the coronavirus to multiple locations.

Monique Langlois, a member of the Ontario Personal Support Workers Association who is employed in a Windsor-area nursing home, said most facilities don’t hire full time — leaving workers with “no choice” but to work for several.

Working in a single nursing home would only be possible if workers could stomach working “mornings, afternoons, and nights, all in one week,” she added.

“The hours are always available if you’re willing to kill yourself, basically,” she said.

Ontario’s chief medical officer of health issued a directive to long-term-care homes last Sunday that asked employers to limit the number of different work locations for staff “wherever possible” to limit the transmission of the virus.

“The challenging thing is that before this COVID-19 pandemic happened, we were already suffering from a health human resources crisis in long-term care, and we already had many homes working without enough staff,” says Lisa Levin, the CEO of AdvantAge Ontario.

Many workers are now off because they’re in isolation or ill, and half of long-term-care employees are already part-time, Levin says.

“By outright saying that staff cannot work in more than one health-care setting … it could cripple the system in terms of staff.”

Levin added that her association, which represents not-for-profit, charitable and municipal homes for seniors, had asked successive governments over many years to increase funding in order to improve staffing levels at long-term-care homes.

Levin also said nursing homes are currently suffering from serious shortages of masks and other personal protective equipment.

One Toronto-area PSW, who asked not to be identified for fear of reprisal, said her primary employer has instructed caregivers not to work for multiple companies. But as a home-care worker, she still visits multiple residences a day — making less than $18 an hour, with no protective equipment like gloves or masks provided until late this week.

She said she’s not surprised that nursing homes have become the epicentre of the COVID-19 outbreak — based on previous outbreaks caused by workplace hazards.

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“There needs to be more maintenance and vigilance on stuff like that, instead of the bottom line,” she said.

But confusion over who is responsible for preventing the spread of disease — and how — is a persistent issue.

In the wake of the 2003 SARS crisis, a commission tasked with investigating Ontario’s response painted a damning picture of workplace safety lapses — and the critical role of the Ministry of Labour’s intervention in containing disease outbreak.

The commission found that directives to keep workplaces safe during SARS were “prepared without appropriate oversight by the Ministry of Labour.”

It found that enforcement was ineffective, if not non-existent: the ministry did not conduct any proactive inspections at SARS hospitals for “virtually all the outbreak.”

It found that despite its legal mandate to protect workers, the ministry was “sidelined” for the duration of the crisis, amid a “turf war” between labour and health officials.

And it found that those issues came back to haunt both — at Seven Oaks Home for the Aged.

Two years after the SARS outbreak, Seven Oaks was thrown into turmoil when an unidentified illness began killing residents. It took days for experts to pinpoint the cause: Legionnaires disease. The illness infected 70 residents, 39 staff and 21 visitors. In total, 23 residents died.

Unlike SARS and COVID-19, Legionnaires disease is spread through contaminated water sources, not person-to-person contact. Under provincial health and safety laws, employers are required to prevent workers’ exposure to the illness — for example through proper maintenance of water and ventilation systems.

A woman in her 90s who lives at St. Joseph's at Fleming long-term-care home has also tested positive for COVID-19, medical officer of health Dr. Rosana Salvaterra said, and is in isolation at the facility on Brealey Drive in the city's southwest end as seen on Thursday March 26, 2020 in Peterborough, Ont.

Despite those legal obligations, the SARS commission found the response to the Seven Oaks crisis “lacked sufficient involvement of the Ministry of Labour and of independent Ontario worker safety experts,” compromising the health of frontline staff — and by extension, those in their care.

Without “recognized, mandated and enforced” workplace safety precautions, the commission warned, “nurses and doctors and other health workers will continue to be at risk from new infections like SARS.”

But Jim Brophy, an occupational disease expert focusing on the health-care sector, said the labour ministry is still “missing in action.” Workplace injury and illness rates in nursing, retirement and group homes are significantly higher than in other health-care settings — as well as the provincial average.

“The system has been broken for a long time,” said Theresa Armstrong, an Ontario New Democrat MPP and the party’s critic for home care and long-term care.

“If we protect our workers we’re going to protect our residents, our family members.”

Following the recent COVID-19 outbreak at Seven Oaks, Ministry of Labour spokesperson Janet Deline said inspectors responded to a complaint last week that a resident had tested positive for the virus.

No health and safety orders were issued and the investigation is now complete, Deline told the Star.

As of Friday, nine residents and seven staff at Seven Oaks have been diagnosed. Staff have been directed not to move among different facilities. Toronto Public Health spokesperson Dr. Elizabeth Rea said the home has implemented the necessary protocols to prevent further virus spread, including enhanced cleaning regimens and use of personal protective equipment by caregivers.

An outbreak is declared when there are at least two COVID-19 cases in a facility, health officials said. In addition to the eight outbreaks the Star is aware of, at least 10 others have a single case.

At nursing homes where there are no recorded outbreaks, the broader workplace problems remain, says Winnie Ng, a labour scholar focused on precarious work and an adjunct professor with Ryerson University’s School of Social Work.

“The level of care was already deficient and workers overworked prior to the outbreak of COVID-19,” she said.

“Now the pandemic has just exacerbated the substandard level of care and put the lives of the residents and their care workers in further jeopardy.”

Kate Allen

Kate Allen is a Toronto-based reporter covering science and technology. Follow her on Twitter: @katecallen

Sara Mojtehedzadeh

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Six people can be added to existing double bubbles, government announces – NTV News



The provincial government announced Friday that residents can expand their bubbles effective immediately.

Up to six more people can be added to an existing double bubble. The new members do not have to be from the same household, but cannot change once added. The government still advises people to keep their bubbles as small as possible.

More guidance can be found online here:

Dr. Proton Rahman is scheduled to release new projections Friday on how the COVID-19 pandemic is unfolding.


Dr. Fitzgerald announced no new cases of COVID-19 on Friday.


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Ontario ramps up COVID-19 testing –



A new testing strategy for COVID-19 will see “targeted campaigns” to check workers in Ontario communities with hot spots and key sectors where the virus spreads easily, including auto manufacturing, food suppliers and major retailers.

Officials unveiled the new blueprint Friday, with elements echoing what Premier Doug Ford has been saying for more than a week — and what epidemiologists have been pushing for much longer — to get a better picture of the illness as the economy reopens.

“It’s really to be proactive and understand what’s happening,” said Dr. Vanessa Allen of Public Health Ontario, who was instrumental in cobbling together a network of provincial, hospital and private labs to expand testing capacity.

For example, workers at LCBO stores were offered testing in the last few days along with Toronto police, said Dr. Dirk Huyer, Ontario’s chief coroner, who was brought in to lead the testing strategy. Several liquor store workers have tested positive in the last few months.

If there are concerns about the virus in a particular business, mobile teams will be sent in to test, he added.

There are also plans to support “enhanced testing” for hospital workers and their families, residents and staff in retirement homes, and more testing in nursing homes, where a first testing blitz of all residents and staff was completed two weeks ago after the new coronavirus raced through hundreds of facilities. About 30 per cent of retirement home testing has been completed.

That testing will continue next week in addition to testing open to the public at Ontario’s 131 assessment centres, which changed their criteria two weeks ago to allow anyone with one symptom of COVID-19 to be swabbed, along with people with no symptoms but occupational risk of exposure, such as health-care workers, their families and grocery-store workers.

Previously, people with mild or moderate symptoms were turned away from testing centres and told to self-isolate at home. Confusion over eligibility prompted Ford to issue a plea for people to get checked under the new criteria.

The goal going forward is to “identify, contain and monitor” new cases and spread of COVID-19, officials said, releasing figures showing 55 per cent of test results are available the next day and 82 per cent within two days.

Aside from communities with a higher number of cases, officials will also focus on “high-risk” individuals, such as hospital patients and cross-border workers.

Officials are aiming to increase Ontario’s lab capacity to get ready for the fall, when more respiratory symptoms will pop up and create “a need for greater testing,” Allen said.

Ontario’s testing for COVID-19 has ramped up this week and is close to peaks rarely reached as the number of cases since the illness arrived four months ago approached 29,000 with almost 2,300 deaths.

Ministry of Health figures released Friday show 18,525 nasal swabs were processed at a network of provincial, hospital and commercial labs across the province the previous day.

The provincial daily lab capacity is just over 20,000.

Results were in progress on another 13,351 samples and there have now been 680,687 tests processed in the province of 14.5 million, or 4.7 per cent of the population.

There were another 391 confirmed and probable cases as of 11 a.m. Friday, according to a Star compilation of data from health units in the previous 24 hours.

That raised the total number of cases to 28,544 and 2,272 deaths.

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About 66 per cent of cases have been in the Greater Toronto Area.

To date, at least 1,625 nursing-home residents have died, and there are outbreaks in 123 homes, down six from the previous day. But 1,476 nursing-home residents and 1,113 staff members are still fighting active cases of the highly contagious virus that spreads easily in close quarters.

The Ministry of Health said there were 826 Ontarians in hospital for COVID-19, with 129 in intensive care and 100 on ventilators. While the first two numbers were down from the previous day, there were six more patients who had to be put on ventilators to breathe.

Just under 21,000 Ontarians have recovered from the virus.

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What's open Ottawa: H&M reopens Rideau Street store | CTV News – CTV News Ottawa



Malls remain closed in the capital, under provincial orders, but stores with street entrances are allowed to reopen, and that means a popular fashion brand has reopened one of its stores in Ottawa.

H&M announced Thursday that its store at the Rideau Centre would reopen via its Rideau Street entrance.

Only 15 people will be allowed in the store at one time. The hours are to 11 a.m. – 7 p.m.

There are markers on the floor for physical distancing. Fitting rooms have been closed and there is no garment recycling program for now.

Hand sanitizer is being provided.

While the store accepts cash, they are encouraging card use. There is one line for cash users and one line for card users at the registers.

Employees will be wearing masks, and will be behind barriers at the register. The store will be cleaned more often.

H&M will still accept returns, but says it will hold all returned items for at least 24 hours before putting them back on the sales floor.

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