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IKEA to close London pickup store at month's end – The London Free Press

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The Swedish home furnishings giant is closing its London pickup store, along with others in Ontario, it said Monday in a news release.


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Ikea’s London experiment is over.

The Swedish home furnishings giant is closing its London pickup store, along with others in Ontario, it said Monday in a news release.

The London store opened in 2015 “as part of a global test” to learn more about how customers shop and “we gathered many valuable insights which will inform how we continue to evolve and adapt as a business,” read a statement from Ikea spokesperson Kristin Newbigging.

Now, however, the retailer will close pickup and order point stores in Kitchener, London, St. Catharines, Whitby and Windsor at the end of this month.

“We appreciate the support we’ve received from these communities over the past several years and we remain committed to serving them in the best possible way,” said Newbigging.

It cited “urbanization, technology and digitalization” as reasons for the closings and hinted it will have more of an online presence, saying it will “explore new solutions with a focus on enhancing our digital tools and improving our local service offer.”

With pickup points closing Jan. 29, the last day for customers to order is Wednesday.

In 2017 Ikea announced it planned a full-service store in London, south of Highway 401 and Wellington Road, near the Costco store. It owns a parcel of land next to Costco.


Then-London mayor Matt Brown and Stefan Stostrand, president of Ikea Canada, along with staff at London’s new pickup point, celebrate the opening of the outlet on Wonderland Road South on Dec. 2, 2015. (Free Press files)

JANE SIMS /

JANE SIMS

“We can confirm we do have a purchase agreement for the site. As you know, we had previously announced plans to delay the London store project. At this time, we have no additional updates to share on the status and that project is unrelated to the decision to close the pickup and order points,” said Newbigging.

Ikea cancelled the plan for a full-service store in 2018, amid suggestions the push to online sales with Amazon and Wayfair had changed the retail landscape.

“As we all know, we are in a rapidly changing retail environment. At Ikea in Canada and globally, we are transforming our business to ensure we are fit for long-term growth,” Newbigging added. “This includes shifting expansion plans, exploring new formats and investing in e-commerce and services.”

“We still see potential in the London market and we are committed to keeping the city and community updated on plans as we evaluate the best solution for the market.  In the meantime, our focus today is on enhancing our digital tools.

The London store was supposed to be part of Ikea Canada’s shift in smaller markets. Ikea opened stores in Halifax and Quebec City.

The nearest Ikea to London is in Burlington.

Parcel and home delivery options will still be available.

At the pickup store customers were able to get the home furnishings they had ordered online.

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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