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Indigo refuses to pay ransom, warns stolen employee data may be posted to dark web

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Canada’s biggest bookstore chain is warning employees that data stolen in a cyberattack may be posted on the so-called dark web after it refused to pay a ransom demand.

Indigo Books & Music Inc. said Thursday that its network was hijacked by cyber criminals using a ransomware software known as LockBit last month, knocking its website and digital payment system offline.

The Toronto-based retailer said it decided not to pay the ransom as it “cannot be assured that any ransom payment would not end up in the hands of terrorists or others on sanctions lists.”

“Although we do not know the identity of the criminals, some criminal groups using LockBit are affiliated with Russian organized crime,” the company said.

Paying the ransom may not even protect those whose data has been stolen, as there is no way to guarantee the data would be deleted once the ransom is paid, the company said.

While the company’s investigation found no evidence that customer data such as credit card numbers or passwords were accessed, Indigo said the data of some current and former employees was compromised in the attack.

The retailer said it’s providing two years of identity theft monitoring to current and former employees affected by the security breach.

Cyberscout, a TransUnion company, will contact current and former employees directly to notify them of the cybersecurity incident, the company said.

One former Indigo employee said Thursday that she hadn’t yet heard whether she was affected by the breach.

The former worker, who asked that her name not be used for fear it could make her a target of the hackers, said the idea of her personal information being on the dark web is “frightening.”

She said she is very worried about the situation, adding that there are potentially thousands of former employees that share her concerns.

Meanwhile, Indigo’s new website is online, though customers remain unable to make purchases except for “select books.”

The company is not yet able to accept mail-in returns, Indigo said.

Harley Finkelstein, president of tech giant Shopify Inc., said in a social media post that Indigo turned to the tech company to help get the bookstore back online.

“They came to us, and in three days, we were able to build them a new site and get them back online and selling,” he said on Twitter.

Indigo stores – which for several days were limited to cash-only transactions – have fully reopened and can once again accept credit and debit payments.

Indigo said it’s continuing to work with Canadian police services and the FBI in the United States in response to the attack.

The company also said it’s continuing to work with third-party experts to strengthen its cybersecurity practices and enhance data security measures.

This report by The Canadian Press was first published March 2, 2023.

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Canada Goose to get into eyewear through deal with Marchon

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TORONTO – Canada Goose Holdings Inc. says it has signed a deal that will result in the creation of its first eyewear collection.

The deal announced on Thursday by the Toronto-based luxury apparel company comes in the form of an exclusive, long-term global licensing agreement with Marchon Eyewear Inc.

The terms and value of the agreement were not disclosed, but Marchon produces eyewear for brands including Lacoste, Nike, Calvin Klein, Ferragamo, Longchamp and Zeiss.

Marchon plans to roll out both sunglasses and optical wear under the Canada Goose name next spring, starting in North America.

Canada Goose says the eyewear will be sold through optical retailers, department stores, Canada Goose shops and its website.

Canada Goose CEO Dani Reiss told The Canadian Press in August that he envisioned his company eventually expanding into eyewear and luggage.

This report by The Canadian Press was first published Sept. 19, 2024.

Companies in this story: (TSX:GOOS)

The Canadian Press. All rights reserved.

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A timeline of events in the bread price-fixing scandal

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Almost seven years since news broke of an alleged conspiracy to fix the price of packaged bread across Canada, the saga isn’t over: the Competition Bureau continues to investigate the companies that may have been involved, and two class-action lawsuits continue to work their way through the courts.

Here’s a timeline of key events in the bread price-fixing case.

Oct. 31, 2017: The Competition Bureau says it’s investigating allegations of bread price-fixing and that it was granted search warrants in the case. Several grocers confirm they are co-operating in the probe.

Dec. 19, 2017: Loblaw and George Weston say they participated in an “industry-wide price-fixing arrangement” to raise the price of packaged bread. The companies say they have been co-operating in the Competition Bureau’s investigation since March 2015, when they self-reported to the bureau upon discovering anti-competitive behaviour, and are receiving immunity from prosecution. They announce they are offering $25 gift cards to customers amid the ongoing investigation into alleged bread price-fixing.

Jan. 31, 2018: In court documents, the Competition Bureau says at least $1.50 was added to the price of a loaf of bread between about 2001 and 2016.

Dec. 20, 2019: A class-action lawsuit in a Quebec court against multiple grocers and food companies is certified against a number of companies allegedly involved in bread price-fixing, including Loblaw, George Weston, Metro, Sobeys, Walmart Canada, Canada Bread and Giant Tiger (which have all denied involvement, except for Loblaw and George Weston, which later settled with the plaintiffs).

Dec. 31, 2021: A class-action lawsuit in an Ontario court covering all Canadian residents except those in Quebec who bought packaged bread from a company named in the suit is certified against roughly the same group of companies.

June 21, 2023: Bakery giant Canada Bread Co. is fined $50 million after pleading guilty to four counts of price-fixing under the Competition Act as part of the Competition Bureau’s ongoing investigation.

Oct. 25 2023: Canada Bread files a statement of defence in the Ontario class action denying participating in the alleged conspiracy and saying any anti-competitive behaviour it participated in was at the direction and to the benefit of its then-majority owner Maple Leaf Foods, which is not a defendant in the case (neither is its current owner Grupo Bimbo). Maple Leaf calls Canada Bread’s accusations “baseless.”

Dec. 20, 2023: Metro files new documents in the Ontario class action accusing Loblaw and its parent company George Weston of conspiring to implicate it in the alleged scheme, denying involvement. Sobeys has made a similar claim. The two companies deny the allegations.

July 25, 2024: Loblaw and George Weston say they agreed to pay a combined $500 million to settle both the Ontario and Quebec class-action lawsuits. Loblaw’s share of the settlement includes a $96-million credit for the gift cards it gave out years earlier.

Sept. 12, 2024: Canada Bread files new documents in Ontario court as part of the class action, claiming Maple Leaf used it as a “shield” to avoid liability in the alleged scheme. Maple Leaf was a majority shareholder of Canada Bread until 2014, and the company claims it’s liable for any price-fixing activity. Maple Leaf refutes the claims.

This report by The Canadian Press was first published Sept. 19, 2024.

Companies in this story: (TSX:L, TSX:MFI, TSX:MRU, TSX:EMP.A, TSX:WN)

The Canadian Press. All rights reserved.

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TD CEO to retire next year, takes responsibility for money laundering failures

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TORONTO – TD Bank Group, which is mired in a money laundering scandal in the U.S., says chief executive Bharat Masrani will retire next year.

Masrani, who will retire officially on April 10, 2025, says the bank’s, “anti-money laundering challenges,” took place on his watch and he takes full responsibility.

The bank named Raymond Chun, TD’s group head, Canadian personal banking, as his successor.

As part of a transition plan, Chun will become chief operating officer on Nov. 1 before taking over the top job when Masrani steps down at the bank’s annual meeting next year.

TD also announced that Riaz Ahmed, group head, wholesale banking and president and CEO of TD Securities, will retire at the end of January 2025.

TD has taken billions in charges related to ongoing U.S. investigations into the failure of its anti-money laundering program.

This report by The Canadian Press was first published Sept. 19, 2024.

Companies in this story: (TSX:TD)

The Canadian Press. All rights reserved.

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