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Industry experts applaud Shopify's shift to remote working – CBC.ca

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Business leaders in Ottawa are praising Shopify for the company’s decision to move to a permanent work-from-home model

On Thursday, the company announced it will keep its offices closed until 2021, and said most of its more than 5,000 employees will continue working remotely after that.

“There are a lot of emotions,” Shopify’s chief talent officer Brittany Forsyth told CBC. “There is a sense of loss going on … while also a sense of optimism toward the future.”

Invest Ottawa CEO Michael Tremblay believes tech companies should have made the move long ago. 

“We’ve had the tech forever to do it. This has purely been a cultural decision to hang out in buildings,” he said.

Tremblay said the trend toward remote work arrangements will have a positive effect on the industry, and on the city as a whole.

“This is just going to help us to build, scale and grow without having to put up a whole bunch of buildings,” he said. “I think a [roadblock] for our region has been our commercial real estates availability. It’s been a blocker.”

Tremblay believes more companies will follow Shopify’s lead, and said the pandemic has prepared many employees to make the transition to working from home. He also believes the local tech industry could become involved in developing work-from-home solutions to make that transition go smoothly.

Michael Tremblay, president and CEO of Invest Ottawa and Bayview Yards, said more companies should follow Shopify’s lead. (Giacomo Panico/CBC)

Reimagining workspaces

Shopify, which employs more than 1,000 people in Ottawa, moved into its large, modern office space on Elgin Street just over five years ago.

On Friday, Forsyth told CBC’s Ottawa Morning the company will continue to have offices and continue to invest in its host cities, but will be reimagining those workspaces.

While the move does open the door to hiring more globally, she said the company will grow its Canadian presence at the same time.

Shopify is going all in on work from home. But what’s that mean for local employees and the city’s tech sector? We ask Shopify’s chief talent officer, 8:46

Tyler Chamberlain, an associate professor at the University of Ottawa’s Telfer School of Management, said the trend also creates an opportunity to reinvest in the city’s downtown core.

“There’s also the potential then to repurpose some of these buildings toward something like residential housing,” he said.

With fewer people needing to live near their work, Chamberlain believes it’s also an opportunity for the smaller municipalities surrounding the city.

“I think of it as a great opportunity, potentially, for small towns to be able to attract people for a potentially lower cost of living, and arguably a higher quality of life,” he said.

While there’s some concern over what this will mean for small businesses such as coffee shops that rely on central employment hubs, Forsyth said she’s confident Shopify employees will begin supporting businesses nearer their home offices, creating the potential for new growth in other areas.

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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