Internal data breach discovered at Ikea Canada impacts 95,000 Canadians - Global News | Canada News Media
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Internal data breach discovered at Ikea Canada impacts 95,000 Canadians – Global News

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Ikea Canada has revealed an internal data breach impacting 95,000 Canadians, Global News has learned.

One of those impacted, Calgarian Arthur Gallant, said he received an email from the retailer last week, advising him his privacy had been breached.

“I was stunned, I was shocked, I was speechless,” he said. “This is the third privacy breach since 2020 that my family has had to deal with.”

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Ikea confirmed the email and the privacy breach to Global News.

Officials also told us the furniture company acted quickly to prevent the data from being used, stored, or shared with any third parties. It also confirmed no financial or banking information was accessed.


Arthur Gallant questions customer data safety after breach.


Global Calgary

Gallant said Ikea’s response was good, but not good enough.

“It’s cold comfort to be told my financial information was not accessed,” he said. “Because the information that was accessed is still pretty private.”

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How the breach happened

Ikea Canada told Global News it was made aware that some of its customers’ personal information appeared in the results of a generic search made by an employee between March 1 to March 3.

A spokesperson added that the information was accessed by the person using Ikea’s customer database.

“While we can’t speculate as to why the search was made, we can share that we have taken actions to remedy this situation,” Ikea Canada PR leader Kristin Newbigging said.






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“We have also reviewed our internal processes and reminded our co-workers of their obligation to protect customer information.”

Gallant said it’s scary that employees need to be reminded of that.

“When you think of how many people work for these companies, how many people have access to their systems, it certainly rattles me,” he said.

“How can one person access private, confidential info of 95,000 customers over a three-day period? This is absolutely unacceptable.”

Ikea Canada has submitted a breach report to the Office of the Privacy Commissioner of Canada (OPC).

OPC officials confirmed they are in communication with the company to get more information and determine next steps. They would not say what those steps could be.






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However, OPC did tell Global News during the 2020-21 fiscal year the office received 782 breach reports, affecting at least nine million Canadian accounts.

The privacy commissioner’s office and Ikea Canada advised people to be vigilant about their personal and financial data including advice on how to deal with breaches and how to protect their personal information.

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Gallant has already taken steps to secure his information by putting a fraud block on his credit report and he urged others to do the same, despite any assurance from any company.

“Even though the email from Ikea says there is no financial information involved, in today’s day and age I simply can’t trust that.”

© 2022 Global News, a division of Corus Entertainment Inc.

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Montreal climate protesters charged after climbing Jacques Cartier Bridge

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MONTREAL – A pair of environmental activists who scaled Montreal’s Jacques Cartier Bridge Tuesday morning will remain detained after being charged with mischief and wilfully resisting or obstructing a peace officer.

Olivier Huard and Jacob Pirro appeared in court Wednesday, along with a third protester.

The third person, Michèle Lavoie, is facing only a mischief charge, in relation to obstructing, interrupting or interfering with the lawful use of property.

Their lawyer, Barbara Bedont, said all three remain detained pending their next court date on Oct. 31 after the prosecution objected to their release.

Huard and Pirro climbed to the top of the bridge early Tuesday as part of a climate protest, leading police to close one of the main access points onto the island for several hours during the morning rush hour.

The groups Last Generation Canada and Antigone Collective took credit for the protest, demanding an end to fossil fuel extraction and denouncing government inaction on climate change.

The groups urged supporters to rally outside the courthouse Wednesday morning.

Bedont, reached by phone, described the prosecutor’s decision to oppose the activists’ release as “incomprehensible.”

“There’s a long history of civil disobedience leading to very positive changes in our society,” she said, adding that her clients were not violent. “This is an important part of a democratic system.”

Laura Sullivan, a spokesperson for Last Generation Canada, reiterated a call for the protesters’ release, and for the federal government to “commit to ending fossil fuels by 2030.”

This report by The Canadian Press was first published Oct. 23, 2024.

The Canadian Press. All rights reserved.



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Groups say Jewish students, staff at University of B.C. face hostile environment

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VANCOUVER – A coalition of Jewish organizations says it is “deeply alarmed” by a rising tide of antisemitism at the University of British Columbia in recent weeks.

A joint statement sent out by six groups, including the Jewish Federation of Greater Vancouver and Canadian Jewish Advocacy, says Jewish staff, students and faculty members at the university have faced “an increasingly hostile environment” since the start of the academic year.

The statement lists incidents such as campus buildings being vandalized with antisemitic slogans, Jewish faculty members who were targeted by a smear campaign, and an anti-Israel student’s club promoting violence and disinformation.

The statement released Wednesday says they are grateful for ongoing conversations with the university’s administration about the “growing threats” targeting the Jewish community, but more urgent actions are needed to address the hatred and harassment.

The university says in a statement that it is working with the RCMP on one act of vandalism that was reported this month at Green College, where slogans were spray-painted on exterior walls and one window was broken.

UBC spokesman Matthew Ramsey says the vandalism is “unacceptable” and contrary to the university’s values, and any community members found to have been involved in this “will face disciplinary action.”

This report by The Canadian Press was first published Oct. 23, 2024.

The Canadian Press. All rights reserved.



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New rules for US national security agencies balance AI’s promise with need to protect against risks

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WASHINGTON (AP) — New rules from the White House on the use of artificial intelligence by U.S. national security and spy agencies aim to balance the technology’s immense promise with the need to protect against its risks.

The rules being announced Thursday are designed to ensure that national security agencies can access the latest and most powerful AI while also mitigating its misuse, according to Biden administration officials who briefed reporters on condition of anonymity under ground rules set by the White House.

Recent advances in artificial intelligence have been hailed as potentially transformative for a long list of industries and sectors, including military, national security and intelligence. But there are risks to the technology’s use by government, including possibilities it could be harnessed for mass surveillance, cyberattacks or even lethal autonomous devices.

The new policy framework will prohibit certain uses of AI, such as any applications that would violate constitutionally protected civil rights or any system that would automate the deployment of nuclear weapons.

The rules also are designed to promote responsible use of AI by directing national security and spy agencies to use the most advanced systems that also safeguard American values, the officials said.

Other provisions call for improved security of the nation’s computer chip supply chain and direct intelligence agencies to prioritize work to protect the American industry from foreign espionage campaigns.

The guidelines were created following an ambitious executive order signed by President Joe Biden last year that directed federal agencies to create policies for how AI could be used.

Officials said the rules are needed not only to ensure that AI is used responsibly but also to encourage the development of new AI systems and see that the U.S. keeps up with China and other rivals also working to harness the technology’s power.

Lethal autonomous drones, which are capable of taking out an enemy at their own discretion, remain a key concern about the military use of AI. Last year, the U.S. issued a declaration calling for international cooperation on setting standards for autonomous drones.

The Canadian Press. All rights reserved.



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