'It was unbelievable:' Ontario man's golf clubs bent and broken after Air Canada flight | Canada News Media
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‘It was unbelievable:’ Ontario man’s golf clubs bent and broken after Air Canada flight

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An Ontario man was “shocked” his golf bag was ripped open and his clubs were broken when he travelled home from Florida to Toronto last November.

As he has done many times, Aldo Mucciarone stowed his golf clubs in a soft travel golf bag designed for air travel. The clubs safely arrived in Florida on the trip from Toronto Pearson Airport.

As they were flying home with Air Canada, Rose, Aldo’s wife, said they were told to check the golf bag with the rest of the regular luggage and place it on the conveyor belt.

“We asked, ‘Shouldn’t this go through the oversized baggage area?’ She said, ‘No, it’s fine.’ I said, ‘Are you sure?’ Because all other times, it’s gone through oversized baggage,” said Rose Mucciarone.

When they arrived at Toronto Pearson, they saw the golf travel bag had been ripped open, with every club inside either broken or bent.

A man’s golf clubs returned to Toronto Pearson bent and broken following an Air Canada flight from Florida.

“We were shocked. It was unbelievable. Piece-by-piece, he took each one out and saw that they were all destroyed. They were shredded, they were bent. Honestly, I think they were put through the wrong baggage area or the bag fell off a truck and got run over,” said Rose.

The Mucciarones filed a complaint with Air Canada and said they were told to provide the original receipts for the golf clubs, something they no longer had.

“My husband had collected these golf clubs over a number of years and we didn’t have the receipts for them,” said Rose.

Rose said Air Canada informed them that without the receipts, their case was closed.

“They said, ‘Without receipts, that’s it, you’re done.’ That was shocking to me,” said Rose.

A spokesperson for Air Canada told CTV News Toronto that the matter has now been resolved.

“We deal with our customers directly. However, I can tell you this customer supplied the additional information we have been waiting for…and we have now resolved this matter,” the spokesperson said.

Air Canada agreed to give the couple $2,350 for the damaged golf bag and golf clubs as well as two $300 vouchers towards future flights.

Rose said the money will be used for a new set of golf clubs for her husband.

“We are very relieved to finally be receiving some compensation for what happened,” said Rose Mucciarone.

If you’re flying with golf clubs, make sure they’re checked into the appropriate area. You can also use a hard-shell case instead of a soft one, and if you have an expensive set of golf clubs, you may want to see if there are limits on compensation in case they do get damaged.

 

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RCMP arrest second suspect in deadly shooting east of Calgary

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EDMONTON – RCMP say a second suspect has been arrested in the killing of an Alberta county worker.

Mounties say 28-year-old Elijah Strawberry was taken into custody Friday at a house on O’Chiese First Nation.

Colin Hough, a worker with Rocky View County, was shot and killed while on the job on a rural road east of Calgary on Aug. 6.

Another man who worked for Fortis Alberta was shot and wounded, and RCMP said the suspects fled in a Rocky View County work truck.

Police later arrested Arthur Wayne Penner, 35, and charged him with first-degree murder and attempted murder, and a warrant was issued for Strawberry’s arrest.

RCMP also said there was a $10,000 reward for information leading to the arrest of Strawberry, describing him as armed and dangerous.

Chief Supt. Roberta McKale, told a news conference in Edmonton that officers had received tips and information over the last few weeks.

“I don’t know of many members that when were stopped, fuelling up our vehicles, we weren’t keeping an eye out, looking for him,” she said.

But officers had been investigating other cases when they found Strawberry.

“Our investigators were in O’Chiese First Nation at a residence on another matter and the major crimes unit was there working another file and ended up locating him hiding in the residence,” McKale said.

While an investigation is still underway, RCMP say they’re confident both suspects in the case are in police custody.

This report by The Canadian Press was first published Sept. 13, 2024.

The Canadian Press. All rights reserved.

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26-year-old son is accused of his father’s murder on B.C.’s Sunshine Coast

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RICHMOND, B.C. – The Integrated Homicide Investigation Team says the 26-year-old son of a man found dead on British Columbia’s Sunshine Coast has been charged with his murder.

Police say 58-year-old Henry Doyle was found badly injured on a forest service road in Egmont last September and died of his injuries.

The homicide team took over when the BC Coroners Service said the man’s death was suspicious.

It says in a statement that the BC Prosecution Service has approved one count of first-degree murder against the man’s son, Jackson Doyle.

Police say the accused will remain in custody until at least his next court appearance.

The homicide team says investigators remained committed to solving the case with the help of the community of Egmont, the RCMP on the Sunshine Coast and in Richmond, and the Vancouver Police Department.

This report by The Canadian Press was first published Sept. 13, 2024.

The Canadian Press. All rights reserved.



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Metro Vancouver’s HandyDART strike continues after talks break with no deal

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, have broken off without an agreement following 15 hours of talks.

Joe McCann, president of Amalgamated Transit Union Local 1724, says they stayed at the bargaining table with help from a mediator until 2 a.m. Friday and made “some progress.”

However, he says the union negotiators didn’t get an offer that they could recommend to the membership.

McCann says that in some ways they are close to an agreement, but in other areas they are “miles apart.”

About 600 employees of the door-to-door transit service for people who can’t navigate the conventional transit system have been on strike since last week, pausing service for all but essential medical trips.

McCann asks HandyDART users to be “patient,” since they are trying to get not only a fair contract for workers but also a better service for customers.

He says it’s unclear when the talks will resume, but he hopes next week at the latest.

The employer, Transdev, didn’t reply to an interview request before publication.

This report by The Canadian Press was first published Sept. 13, 2024.

The Canadian Press. All rights reserved.

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