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Kuwait-born CEO breaks glass ceiling to lift ailing Laurentian Bank – BNN

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Rania Llewellyn broke the glass ceiling as the first woman to lead one of Canada’s eight largest banks. Her challenge at Laurentian Bank of Canada is to revive a lender that may need capital and has struggled for years to find growth.

Llewellyn, who was named Laurentian’s chief executive officer Tuesday, comes with an unusual biography for a Canadian bank chief. Born in Kuwait, she moved to Canada as a teenager from Egypt, where her father is from, and earned a master’s degree in business administration from St. Mary’s University, a small public college in Halifax, Nova Scotia.

She joined Bank of Nova Scotia as a part-time teller and began a 26-year climb that included a stint as CEO of Roynat Capital, a unit of the bank that finances medium-sized businesses. Before jumping to Laurentian, she’d been promoted to executive vice president in charge of Scotiabank’s global payments strategy.

Canadian banks rarely hire external candidates for the top job. Montreal-based Laurentian has unique problems, though. Llewellyn, 44, will need to shore up the bank’s capital position, which is the weaker than that of the country’s largest banks, while trying to undo the damage from the company’s prior missteps, including a problem with mortgage fraud.

The bank’s results have trailed analysts’ estimates in eight of the past 11 quarters, according to data compiled by Bloomberg.

Among the major moves she may make include raising new equity and divesting non-core assets like the Northpoint commercial-finance business, according to analysts. No matter what she does, it will require bold action to revive Laurentian’s shares, which have dropped 49 per cent over the past five years, compared to a 12 per cent gain for the S&P/TSX Commercial Banks Index.

“An external hire brings more potential for change, which is good,” Gabriel Dechaine, an analyst at National Bank of Canada, said in a note. “A new CEO will have more flexibility to take dramatic action to put the bank on more solid footing during the current downturn and into the future.”

Laurentian shares rose as much as 1.2 per cent after Llewellyn’s hiring was announced and closed up 0.2 per cent to CUS$26.36 in Toronto. The stock had fallen 41 per cent this year through Monday.

“Rania Llewellyn is the right leader to usher in a new era at Laurentian Bank. She has a proven track record as an energetic, strategic thinker focused on customer experience and tangible results,” Michelle Savoy, the Laurentian director who led the search committee, said in a statement.

Dividend Cut

Llewellyn fills the gap left by Francois Desjardins, who stepped down in June after a five-year tenure that included an incomplete transformation plan and other woes. In 2017, the bank found customer misrepresentations on some mortgages that it sold to another firm. Laurentian said it would buy back CUS$180 million (US$137 million) in mortgages sold to the firm.

Laurentian also took a hit in May, when it slashed its dividend 40 per cent, the first payout cut by a large Canadian lender in almost three decades, and posted fiscal second-quarter earnings that missed analysts’ estimates because of higher provisions for loan losses.

While the bank increased a key measure of its capital known as common equity tier 1 to 9.4 per cent at the end of its third quarter, that level is still “far from ‘fortress-like,’” National Bank’s Dechaine said, adding that the situation makes an equity raise possible.

The hiring of Llewellyn, who will also join Laurentian’s board, comes a little more than a month after Jane Fraser was named CEO of Citigroup Inc., which will make her the first female head of a big Wall Street bank.

While women have held some high-profile positions in Canada’s banking industry, Llewellyn will be the first female CEO of a major domestic bank. London-based HSBC Holdings Plc’s Canadian operations are run by Linda Seymour. She succeeded Sandra Stuart, who ran the operation for five years until her retirement. And Gillian Riley serves as CEO of Tangerine, Scotiabank’s online division.

Llewellyn’s appointment also is notable because Canadian banks typically choose CEOs from inside their firms.

Canadian Imperial Bank of Commerce entertained the idea of external candidates in its CEO search in 2014 before choosing internal candidate Victor Dodig. The last time Royal Bank of Canada went outside the firm for a top executive was in 1908.

Llewellyn also isn’t a native French speaker — a disadvantage for the head of a firm headquartered in Montreal — but has committed to learning the language, according to a note from RBC analyst Darko Mihelic.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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Dollarama keeping an eye on competitors as Loblaw launches new ultra-discount chain

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Dollarama Inc.’s food aisles may have expanded far beyond sweet treats or piles of gum by the checkout counter in recent years, but its chief executive maintains his company is “not in the grocery business,” even if it’s keeping an eye on the sector.

“It’s just one small part of our store,” Neil Rossy told analysts on a Wednesday call, where he was questioned about the company’s food merchandise and rivals playing in the same space.

“We will keep an eye on all retailers — like all retailers keep an eye on us — to make sure that we’re competitive and we understand what’s out there.”

Over the last decade and as consumers have more recently sought deals, Dollarama’s food merchandise has expanded to include bread and pantry staples like cereal, rice and pasta sold at prices on par or below supermarkets.

However, the competition in the discount segment of the market Dollarama operates in intensified recently when the country’s biggest grocery chain began piloting a new ultra-discount store.

The No Name stores being tested by Loblaw Cos. Ltd. in Windsor, St. Catharines and Brockville, Ont., are billed as 20 per cent cheaper than discount retail competitors including No Frills. The grocery giant is able to offer such cost savings by relying on a smaller store footprint, fewer chilled products and a hearty range of No Name merchandise.

Though Rossy brushed off notions that his company is a supermarket challenger, grocers aren’t off his radar.

“All retailers in Canada are realistic about the fact that everyone is everyone’s competition on any given item or category,” he said.

Rossy declined to reveal how much of the chain’s sales would overlap with Loblaw or the food category, arguing the vast variety of items Dollarama sells is its strength rather than its grocery products alone.

“What makes Dollarama Dollarama is a very wide assortment of different departments that somewhat represent the old five-and-dime local convenience store,” he said.

The breadth of Dollarama’s offerings helped carry the company to a second-quarter profit of $285.9 million, up from $245.8 million in the same quarter last year as its sales rose 7.4 per cent.

The retailer said Wednesday the profit amounted to $1.02 per diluted share for the 13-week period ended July 28, up from 86 cents per diluted share a year earlier.

The period the quarter covers includes the start of summer, when Rossy said the weather was “terrible.”

“The weather got slightly better towards the end of the summer and our sales certainly increased, but not enough to make up for the season’s horrible start,” he said.

Sales totalled $1.56 billion for the quarter, up from $1.46 billion in the same quarter last year.

Comparable store sales, a key metric for retailers, increased 4.7 per cent, while the average transaction was down2.2 per cent and traffic was up seven per cent, RBC analyst Irene Nattel pointed out.

She told investors in a note that the numbers reflect “solid demand as cautious consumers focus on core consumables and everyday essentials.”

Analysts have attributed such behaviour to interest rates that have been slow to drop and high prices of key consumer goods, which are weighing on household budgets.

To cope, many Canadians have spent more time seeking deals, trading down to more affordable brands and forgoing small luxuries they would treat themselves to in better economic times.

“When people feel squeezed, they tend to shy away from discretionary, focus on the basics,” Rossy said. “When people are feeling good about their wallet, they tend to be more lax about the basics and more willing to spend on discretionary.”

The current economic situation has drawn in not just the average Canadian looking to save a buck or two, but also wealthier consumers.

“When the entire economy is feeling slightly squeezed, we get more consumers who might not have to or want to shop at a Dollarama generally or who enjoy shopping at a Dollarama but have the luxury of not having to worry about the price in some other store that they happen to be standing in that has those goods,” Rossy said.

“Well, when times are tougher, they’ll consider the extra five minutes to go to the store next door.”

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:DOL)

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U.S. regulator fines TD Bank US$28M for faulty consumer reports

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TORONTO – The U.S. Consumer Financial Protection Bureau has ordered TD Bank Group to pay US$28 million for repeatedly sharing inaccurate, negative information about its customers to consumer reporting companies.

The agency says TD has to pay US$7.76 million in total to tens of thousands of victims of its illegal actions, along with a US$20 million civil penalty.

It says TD shared information that contained systemic errors about credit card and bank deposit accounts to consumer reporting companies, which can include credit reports as well as screening reports for tenants and employees and other background checks.

CFPB director Rohit Chopra says in a statement that TD threatened the consumer reports of customers with fraudulent information then “barely lifted a finger to fix it,” and that regulators will need to “focus major attention” on TD Bank to change its course.

TD says in a statement it self-identified these issues and proactively worked to improve its practices, and that it is committed to delivering on its responsibilities to its customers.

The bank also faces scrutiny in the U.S. over its anti-money laundering program where it expects to pay more than US$3 billion in monetary penalties to resolve.

This report by The Canadian Press was first published Sept. 11, 2024.

Companies in this story: (TSX:TD)

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