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Living with the Samsung Galaxy Z Flip – TechCrunch

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The Galaxy Z Flip ships with the same “Care Instructions” as the Fold. It’s a five-item list with the following basic points:

  • Don’t scratch the screen with a pen or fingernail
  • Don’t stick stuff between the screens when folding
  • Don’t get it dusty, wet or feed it after midnight
  • Don’t stick stickers to the screen
  • Don’t get it near credit cards or your pacemaker

Unlike the last time around, however, these warnings seem to have been included out of an (understandable) abundance of caution. As stated in my hands-on the other day, the Flip feels more solid than the Fold in just about every way, from the folding mechanism to the display, which now sports foldable protective glass.

A couple of notes before we start here. First, and most importantly, this is a rare 24-hour device loan. Short loan times are not entirely uncommon with high-end products, but a single day is a bit extreme. I’m being upfront about this because:

  1. You can only go into so much depth with limited time.
  2. It’s worth noting what appears to be a bit of caution on Samsung’s part.

This isn’t a case of an early product in limited supply. The Z Flip went on sale today (happy Valentine’s/Sonic the Hedgehog Day to you and yours). If I had to venture a guess, it would be that Samsung is still reeling a bit from fallout from the Fold, which found a number of review devices breaking prior to the product hitting the market.

For all of the downside, however, I would argue that coverage that pushed the company to reinforce the product before actually selling it for $2,000 a pop was ultimately a good things. Besides, as was pointed out to me, most if not all of the faulty Folds went sideways before the 24-hour mark.

See also: the Moto Razr. Reviews of the product have started filtering in a week or so after the product hit the market. Seems the company opted not to give out review units until the product was already available (full transparency: I still haven’t gotten my hands on a review unit). The analogy I keep coming back to is movie reviews. If you don’t see any professional reviews by the time a movie hits theaters, that probably doesn’t bode well for spending $10 of your hard-earned cash.

None of this is an indictment of the Galaxy Z Flip, which so far is proving to be a pretty solid device. It’s more a comment on the optics of it all. Give than the handset is roughly the same price as 150 movies, reviews are all that much more valuable to consumers — many of whom are understandably wary after the category’s rocky start.

It’s a shame, because I’ve been enjoying my time with the Galaxy Z Flip. In many ways, this is exactly the device Samsung’s original foldable should have been. For starters, the form factor just makes more sense. The “why” of the Fold was significantly more difficult to explain to those outside the industry (and frankly, many of those inside it, as well).

Anyone who’s ever used a clamshell phone, on the other hand, will immediately get the Flip. You’ve got a roomy 6.7-inch screen that you can snap shut and stick in your pocket. It’s pretty much as simple as that — it’s just that there was a lot of innovation that had to happen in order to get us back to square one with a larger, uninterrupted touchscreen display.

Also of note is the price. Of course, $1,380 isn’t cheap by practically any measure, but that’s a pretty big drop down from the $2,000 Galaxy Fold. The argument that Fold users should have been extra careful with the device given its price point have always struck me as somewhat counter-intuitive. If anything, a device that price ought to have added safeguards built-in.

The Flip has implemented a number of learnings from the earlier product, namely a glass covering, edges hidden beneath (sizable) bezels and an advanced folding mechanism designed to keep dust and debris out. In fact, this time out, the folding mechanism itself is considered a marquee feature. Per Samsung’s press material:

Inspired by a lotus blossom, the Hideaway Hinge is precisely articulated for a satisfying folding motion — even allowing you to adjust the folding angle. Sweeper technology helps repel dirt and dust to keep your folds as smooth as your style.

That’s a marketing way of saying that it’s a lot harder to get crap trapped behind the screen, which could eventually break it. The folding mechanism is, indeed, a nice step up. It feels more robust than the sometimes floppy Fold. You can keep it open at different configurations, like a 90 degree “L” shape for watching videos.

The biggest downside of the more robust mechanism is that it’s harder to flip open with a single hand, owing to resistance, and it doesn’t have as satisfying a snap shut. Those all seem like pretty minor quibbles, to be honest — especially if it means a more robust product. Samsung rates the Z Flip at 200,000 folds — same as the Fold. Of course, in CNET’s testing, the Fold lasted about 120,000 mechanical folds.

Not terrible, and definitely better than the 27,000 or so the Razr made it through. Also, unlike Motorola’s device, the Flip doesn’t make a troubling creaking sound when it opens and shuts. The Razr really does seem awash in first-generation problems. Motorola can’t be pleased that Samsung introduced a competing device with the same form factor soon after its own product and was able to bring it to market roughly a week after the Razr.

I can’t imagine either of these devices will prove huge sellers for their respective manufactures, but if I was Motorola, the Flip would be cause for concern. The Razr went from an exciting new entry in the foldable category to another strike against it when it was released and both consumer and professional reviews began trickling in.

A little bit of the novelty has worn off for Samsung. That’s honestly not a bad thing. By the second generation, the product should no longer be reviewed as a sort of oddity. Instead, it should be regarded as a, you know, phone. And as such, should be subject to the same sort of regular wear any smartphones go through.

In other words, it’s reasonable to expect that it can withstand, say, a hard press from a finger but not necessarily a five-foot drop onto concrete. Again, this is only after a day of use, but so far, so good on that front, at least.

The 21.9×9 aspect ratio is an odd one. The phone is really tall and skinny. Also, the crease is still very noticeable — that much hasn’t changed. But the Flip looks mostly unremarkable when open. I was using it open on the subway ride home and no one seemed to notice (New Yorkers, amiright?). The Fold, on the other hand, drew curious looks every time I used it. If having strangers notice your expensive new phone is an incentive for spending $1,400, then that’s a downside, I suppose.

There haven’t been too many updates to the Android UI to accommodate the new screen paradigm. The biggest change is the ability to have two windows open in a vertical configuration. There’s also Flex model, which is currently limited to a select number of applications. Open, say, the camera app, bend the phone so it holds at a 90-degree angle and the app will adapt. In this case, the view finder moves up, occupying the top half of the screens while the controls take up the bottom. It’s a cool feature, with the device essentially serving as its own kickstand for things like taking selfies or reading the news.

Utilizing it more broadly is going to require more work on Google’s part — and more adoption from app developers. The latter especially is going to depend quite a lot on how many of these devices are actually sold. For now, YouTube is the one pure video app that utilizes it.

That’s fine, honestly, as turning the device to landscape mode and opening it to about 130 degrees is actually an even better way to watch widescreen video. There are a smattering of other tricks here and there. Holding up a palm in selfie-mode, for instance, let’s you snap a photo without touching a button or using voice.

The Flip is the first Samsung device to bake Google’s Duo video calling directly into the UI. It’s a nice choice, too, since the Flex mode is basically built for video calling. Oh, and to answer the question I’ve been asked the most since the Flip was announced: yes, you can end a call by closing the phone. And yes, it is satisfying to give the person on the other end a tactile snap.

The feature is on by default and can be disabled in the settings menu. It won’t work if you have earbuds in, however, because in many cases you’ll want to be using them to chat while the phone is closed in your pocket.

As for the outside, Samsung’s gone decidedly minimalist. The inclusion of an exterior screen was a big selling point on the Fold, but honestly it was too skinny with too small an aspect ratio to do much. The outside of the device has a glossy mirror finish — black in my case. And yeah, it’s a complete fingerprint magnet.

There’s a one-inch display of sorts on the outside of the Flip, but it’s only large enough for small at-a-glance information like battery life and time. It can also show off notifications, but it’s too small to accomplish much without scrolling. If you’ve ever attempted to read a notification on a hybrid smartwatch, the experience is fairly similar.

The little window is actually a touchscreen. A double tap will turn it on, and from there a swipe with show off information like the music you’re listening to. Attempting to click into an app icon for more information on a notification, however, will prompt you to open the phone for more information. Interestingly, the tiny screen also serves as a view finder. Double-clicking the fingerprint reader/power button will fire it up. It’s okay for getting a rough approximation of what you’re shooting (likely yourself), but is pretty useless beyond that.

And honestly, I think that’s fine. In fact, I would even go so far as to say I think that’s actually a strength. In an era when so many of us are grappling with smartphone use, there’s something to be said for the ability to snap the device shut and disconnect for a bit. You can keep streaming music or listening to podcasts, but when the phone is closed, it’s time to engage with the world around you.

Or not. I’m not going to tell you how to live.

Hey, it’s your $1,400. There are plenty of other ways to spend that much money, of course. You could also pick up the Galaxy S20 Ultra — the mega premium version of Samsung’s latest flagship. For that price, you get the same-old boring form factor, coupled with some crazy high-end specs, including a 5,000 mAh battery, 12GB of RAM and the latest Snapdragon 865, versus the Flip’s 3,300 mAh, 8GB and Snapdragon 855+.

The Ultra also has an extreme edge on cameras, including a 108-megapixel wide angel, 48-megapixel telephoto, 12-megapixel ultra-wide and a time-of-fight sensor for depth. The Flip, meanwhile, sports a 12-megapixel zoom lens and 12-megapixel super-wide. There’s no competition, but Samsung’s breadth of imaging experience makes for a solid experience regardless.

Again, my time with the device has been limited, but so far I’m pretty satisfied with the combination of hardware an software options. The shots look good and have a nice color balance even in low light. I can’t see myself using Single Take too often, but the ability to get multiple different shot options with a single press could certainly prove useful for amateur photographers.

Perhaps the most notable omission of all is 5G. While it’s true that a number of other companies (*cough* Apple) don’t even offer the option, Samsung introduced a 5G version of the Fold last year (in select markets) and went all in on 5G with the S20 line. It’s clear that the company took feedback over pricing concerns to heart with the Flip. The device is only available in a single configuration, highlighting the gulf between it and the Fold.

Which is to say, it’s still expensive, but that $500 or so makes a difference. So, too, does more robust build and new form factor. I’m recommending you buy the Flip. We’re still very much in the early stages of foldables here. That said, I can wholeheartedly recommend the Flip over the Fold. And while I haven’t really spent time with the Moto Razr, well, that seems like a slam dunk, too. 

Again, if I was Motorola, I would be considering, at very least, a significant price drop. While the Flip likely won’t convince the skeptical that foldables are the future, it should, at very least, be a heartening indication that Samsung is headed in the right direction.

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The Internet is Littered in ‘Educated Guesses’ Without the ‘Education’

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Although no one likes a know-it-all, they dominate the Internet.

The Internet began as a vast repository of information. It quickly became a breeding ground for self-proclaimed experts seeking what most people desire: recognition and money.

Today, anyone with an Internet connection and some typing skills can position themselves, regardless of their education or experience, as a subject matter expert (SME). From relationship advice, career coaching, and health and nutrition tips to citizen journalists practicing pseudo-journalism, the Internet is awash with individuals—Internet talking heads—sharing their “insights,” which are, in large part, essentially educated guesses without the education or experience.

The Internet has become a 24/7/365 sitcom where armchair experts think they’re the star.

Not long ago, years, sometimes decades, of dedicated work and acquiring education in one’s field was once required to be recognized as an expert. The knowledge and opinions of doctors, scientists, historians, et al. were respected due to their education and experience. Today, a social media account and a knack for hyperbole are all it takes to present oneself as an “expert” to achieve Internet fame that can be monetized.

On the Internet, nearly every piece of content is self-serving in some way.

The line between actual expertise and self-professed knowledge has become blurry as an out-of-focus selfie. Inadvertently, social media platforms have created an informal degree program where likes and shares are equivalent to degrees. After reading selective articles, they’ve found via and watching some TikTok videos, a person can post a video claiming they’re an herbal medicine expert. Their new “knowledge,” which their followers will absorb, claims that Panda dung tea—one of the most expensive teas in the world and isn’t what its name implies—cures everything from hypertension to existential crisis. Meanwhile, registered dietitians are shaking their heads, wondering how to compete against all the misinformation their clients are exposed to.

More disturbing are individuals obsessed with evangelizing their beliefs or conspiracy theories. These people write in-depth blog posts, such as Elvis Is Alive and the Moon Landings Were Staged, with links to obscure YouTube videos, websites, social media accounts, and blogs. Regardless of your beliefs, someone or a group on the Internet shares them, thus confirming your beliefs.

Misinformation is the Internet’s currency used to get likes, shares, and engagement; thus, it often spreads like a cosmic joke. Consider the prevalence of clickbait headlines:

  • You Won’t Believe What Taylor Swift Says About Climate Change!
  • This Bedtime Drink Melts Belly Fat While You Sleep!
  • In One Week, I Turned $10 Into $1 Million!

Titles that make outrageous claims are how the content creator gets reads and views, which generates revenue via affiliate marketing, product placement, and pay-per-click (PPC) ads. Clickbait headlines are how you end up watching a TikTok video by a purported nutrition expert adamantly asserting you can lose belly fat while you sleep by drinking, for 14 consecutive days, a concoction of raw eggs, cinnamon, and apple cider vinegar 15 minutes before going to bed.

Our constant search for answers that’ll explain our convoluted world and our desire for shortcuts to success is how Internet talking heads achieve influencer status. Because we tend to seek low-hanging fruits, we listen to those with little experience or knowledge of the topics they discuss yet are astute enough to know what most people want to hear.

There’s a trend, more disturbing than spreading misinformation, that needs to be called out: individuals who’ve never achieved significant wealth or traded stocks giving how-to-make-easy-money advice, the appeal of which is undeniable. Several people I know have lost substantial money by following the “advice” of Internet talking heads.

Anyone on social media claiming to have a foolproof money-making strategy is lying. They wouldn’t be peddling their money-making strategy if they could make easy money.

Successful people tend to be secretive.

Social media companies design their respective algorithms to serve their advertisers—their source of revenue—interest; hence, content from Internet talking heads appears most prominent in your feeds. When a video of a self-professed expert goes viral, likely because it pressed an emotional button, the more people see it, the more engagement it receives, such as likes, shares and comments, creating a cycle akin to a tornado.

Imagine scrolling through your TikTok feed and stumbling upon a “scientist” who claims they can predict the weather using only aluminum foil, copper wire, sea salt and baking soda. You chuckle, but you notice his video got over 7,000 likes, has been shared over 600 times and received over 400 comments. You think to yourself, “Maybe this guy is onto something.” What started as a quest to achieve Internet fame evolved into an Internet-wide belief that weather forecasting can be as easy as DIY crafts.

Since anyone can call themselves “an expert,” you must cultivate critical thinking skills to distinguish genuine expertise from self-professed experts’ self-promoting nonsense. While the absurdity of the Internet can be entertaining, misinformation has serious consequences. The next time you read a headline that sounds too good to be true, it’s probably an Internet talking head making an educated guess; without the education seeking Internet fame, they can monetize.

______________________________________________________________

 

Nick Kossovan, a self-described connoisseur of human psychology, writes about what’s

on his mind from Toronto. You can follow Nick on Twitter and Instagram @NKossovan.

 

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Tight deadlines on software projects can put safety at risk: survey

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TORONTO – A new survey says a majority of software engineers and developers feel tight project deadlines can put safety at risk.

Seventy-five per cent of the 1,000 global workers who responded to the survey released Tuesday say pressure to deliver projects on time and on budget could be compromising critical aspects like safety.

The concern is even higher among engineers and developers in North America, with 77 per cent of those surveyed on the continent reporting the urgency of projects could be straining safety.

The study was conducted between July and September by research agency Coleman Parkes and commissioned by BlackBerry Ltd.’s QNX division, which builds connected-car technology.

The results reflect a timeless tug of war engineers and developers grapple with as they balance the need to meet project deadlines with regulations and safety checks that can slow down the process.

Finding that balance is an issue that developers of even the simplest appliances face because of advancements in technology, said John Wall, a senior vice-president at BlackBerry and head of QNX.

“The software is getting more complicated and there is more software whether it’s in a vehicle, robotics, a toaster, you name it… so being able to patch vulnerabilities, to prevent bad actors from doing malicious acts is becoming more and more important,” he said.

The medical, industrial and automotive industries have standardized safety measures and anything they produce undergoes rigorous testing, but that work doesn’t happen overnight. It has to be carried out from the start and then at every step of the development process.

“What makes safety and security difficult is it’s an ongoing thing,” Wall said. “It’s not something where you’ve done it, and you are finished.”

The Waterloo, Ont.-based business found 90 per cent of its survey respondents reported that organizations are prioritizing safety.

However, when asked about why safety may not be a priority for their organization, 46 per cent of those surveyed answered cost pressures and 35 per cent said a lack of resources.

That doesn’t surprise Wall. Delays have become rampant in the development of tech, and in some cases, stand to push back the launch of vehicle lines by two years, he said.

“We have to make sure that people don’t compromise on safety and security to be able to get products out quicker,” he said.

“What we don’t want to see is people cutting corners and creating unsafe situations.”

The survey also took a peek at security breaches, which have hit major companies like London Drugs, Indigo Books & Music, Giant Tiger and Ticketmaster in recent years.

About 40 per cent of the survey’s respondents said they have encountered a security breach in their employer’s operating system. Those breaches resulted in major impacts for 27 per cent of respondents, moderate impacts for 42 per cent and minor impacts for 27 per cent.

“There are vulnerabilities all the time and this is what makes the job very difficult because when you ship the software, presumably the software has no security vulnerabilities, but things get discovered after the fact,” Wall said.

Security issues, he added, have really come to the forefront of the problems developers face, so “really without security, you have no safety.”

This report by The Canadian Press was first published Oct. 8, 2024.

Companies in this story: (TSX:BB)

The Canadian Press. All rights reserved.

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Beware of scams during Amazon’s Prime Big Deal Days sales event: cybersecurity firm

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As online shoppers hunt for bargains offered by Amazon during its annual fall sale this week, cybersecurity researchers are warning Canadians to beware of an influx of scammers posing as the tech giant.

In the 30 days leading up to Amazon’s Prime Big Deal Days, taking place Tuesday and Wednesday, there were more than 1,000 newly registered Amazon-related web domains, according to Check Point Software Technologies, a company that offers cybersecurity solutions.

The company said it deemed 88 per cent of those domains malicious or suspicious, suggesting they could have been set up by scammers to prey on vulnerable consumers. One in every 54 newly created Amazon-related domain included the phrase “Amazon Prime.”

“They’re almost indiscernible from the real Amazon domain,” said Robert Falzon, head of engineering at Check Point in Canada.

“With all these domains registered that look so similar, it’s tricking a lot of people. And that’s the whole intent here.”

Falzon said Check Point Research sees an uptick in attempted scams around big online shopping days throughout the year, including Prime Days.

Scams often come in the form of phishing emails, which are deceptive messages that appear to be from a reputable source in attempt to steal sensitive information.

In this case, he said scammers posing as Amazon commonly offer “outrageous” deals that appear to be associated with Prime Days, in order to trick recipients into clicking on a malicious link.

The cybersecurity firm said it has identified and blocked 100 unique Amazon Prime-themed scam emails targeting organizations and consumers over the past two weeks.

Scammers also target Prime members with unsolicited calls, claiming urgent account issues and requesting payment information.

“It’s like Christmas for them,” said Falzon.

“People expect there to be significant savings on Prime Day, so they’re not shocked that they see something of significant value. Usually, the old adage applies: If it seems too good to be true, it probably is.”

Amazon’s website lists a number of red flags that it recommends customers watch for to identify a potential impersonation scam.

Those include false urgency, requests for personal information, or indications that the sender prefers to complete the purchase outside of the Amazon website or mobile app.

Scammers may also request that customers exclusively pay with gift cards, a claim code or PIN. Any notifications about an order or delivery for an unexpected item should also raise alarm bells, the company says.

“During busy shopping moments, we tend to see a rise in impersonation scams reported by customers,” said Amazon spokeswoman Octavia Roufogalis in a statement.

“We will continue to invest in protecting consumers and educating the public on scam avoidance. We encourage consumers to report suspected scams to us so that we can protect their accounts and refer bad actors to law enforcement to help keep consumers safe.”

Falzon added that these scams are more successful than people might think.

As of June 30, the Canadian Anti-Fraud Centre said there had been $284 million lost to fraud so far this year, affecting 15,941 victims.

But Falzon said many incidents go unreported, as some Canadians who are targeted do not know how or where to flag a scam, or may choose not to out of embarrassment.

Check Point recommends Amazon customers take precautions while shopping on Prime Days, including by checking URLs carefully, creating strong passwords on their accounts, and avoiding personal information being shared such as their birthday or social security number.

The cybersecurity company said consumers should also look for “https” at the beginning of a website URL, which indicates a secure connection, and use credit cards rather than debit cards for online shopping, which offer better protection and less liability if stolen.

This report by The Canadian Press was first published Oct. 8, 2024.

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