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Media Beat: March 23, 2020



Telecom networks deal with ‘unprecedented’ pressure as Canadians work from home

Bell sees 60 percent jump in daytime home internet usage  – Thomas Daigle, CBC News

Canadian entrepreneurs anxiously await government funding to stymie job losses

Every minute businesses wait for promised money to flow from the Business Development Bank of Canada (BDC) and Export Development Canada (EDC) brings them closer to taking drastic action. (BDC provides financing for small and medium-sized businesses and EDC is Canada’s export credit agency).

Even as the agencies promise swift relief, many entrepreneurs are discussing their fears privately, with some airing their anxiety in public. – Josh O’Kane, Globe and Mail

Treasure Island Oldies goes daily

Treasure Island Oldies, the retro music Internet and podcast show created and hosted by former A&M Canada A&R exec Michael Godin is beefing up its delivery with the addition of one-hour dailies augmenting its four-hour weekend show delivery, effective this Wednesday, March 25, at 11 am Pacific, 2 pm Eastern.

“With so many people having to remain at home (and so) many of whom may feel isolated, I want to do my part to help with a warm distraction from the ongoing newsfeeds, social media chatter and endless Netflix binge-watching. I’ll continue to play the music we all grew up with and still enjoy today,” Godin said in an email yesterday. Godin celebrates his 25th anniversary with the show this year. Contact:

Canadian athletes will not compete at 2020 Tokyo Olympic Games

The Canadian Olympic Committee (COC) and Canadian Paralympic Committee (CPC) say they won’t send athletes to compete at the Tokyo Games — set to begin July 24 — if they proceed as scheduled. The move came hours after the IOC said it would take a month to consider postponing the 2020 Olympics following an emergency meeting earlier on Sunday. – Dave Heroux, CBC Sports

Canada’s EI claims skyrocket

The federal government has announced that it received 500,000 applications for employment insurance this week compared to 27,000 for the same week last year.

Among the major employers announcing cuts were Fiat Chrysler Automobiles laying off 8,900, Cirque du Soleil Entertainment Group laid off 4,679 after stopping all 44 shows in production, Air Canada cut 5,100 flight attendants, Air Transat 1,900, Irving Shipbuilding Inc. suspended operations and cut 1,373 of its 1,800 employees and hotels still open are reporting a 10 percent occupancy rate. – Beryl Wajsman, The Suburban

Alberta’s top doctor an overnight sensation on social media, inspiring T-shirts

Two weeks after being propelled onto the provincial and national stages, Dr. Deena Hinshaw has already become something of an overnight celebrity and a dress she wore recently, featuring the periodic table of elements, had the phone ringing off the hook at Victoria, B.C., clothing maker Smoking Lily. – Valerie Fortney, Calgary Herald

A new breed of celebrity in the age of COVID-19: the chief medical officer

Day after day, premiers have announced new restrictions on Canadians’ civil liberties that they say are critical to limiting the spread of COVID-19.

But it is the chief medical officers at their side who provide the science buttressing the calls for sacrifice. Some have become stars in their own right, displaying a kind of televisual bedside manner that combines a reassuring, fact-based approach with occasional levity.

Quebec’s chief doctor, Horacio Arruda, recently shared his weekend self-isolation plan to bake Portuguese tarts, while Alberta’s Deena Hinshaw recently wore a periodic-table-themed dress that lit up social media. – Giuseppe Valiante, CP

Dr. Emily Porter, explains the power of social distancing

Dr. Emily Porter, sister of California Congresswoman Katie Porter, recently released a video on YouTube that explained the importance of flattening the curve amid the coronavirus pandemic. – via Randy Lennox

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Netflix launches $100m coronavirus relief fund for out-of-work creatives

In response to the many global productions forced to stop, the streaming giant will help support cast and crew without employment. – Benjamin Lee, The Guardian (UK)

Brands from Heinz to Netflix are donating to COVID-19 relief. How you can join them

A global pandemic isn’t exactly the best marketing opportunity for any brand. Kraft-Heinz, KFC, Under Armour, Netflix, Prada, and many more brands are stepping up their public giving in a time of crisis. – Jeff Beer, Fast Company

Free-to-air television advertising in the time of the coronavirus

Investment bank Credit Suisse is now forecasting an 11% fall in FTA ad revenue for the 12 months to June. Previously the investment bank was estimating a drop of 6%. Others had been expecting a drop of about 7%.

This new number implies a year-on-year fall of 25% in the June quarter, reflecting the restrictions put in place to avoid the spread of COVID-19 and the subsequent impact on ad spend. – Chris Pash, Ad News AU

Howard Stern plans to begin broadcasting from home

“The Howard Stern Show,” which is based out of New York, went off the air last week amid the fallout from the pandemic.

A noted germaphobe, 66-year-old Howard Stern has in the past described himself as being “super paranoid about diseases and germs.”

Several TV shows and hosts have adapted to Centers for Disease Control and Prevention guidelines recommending Americans stay home and practice social distancing in an attempt to curb the spread of the deadly coronavirus. – Judy Kurtz, The Hill

Kenya Broadcasting Corporation commences school broadcasts

In an agreement signed between the Corporation and the Kenya Institute of Curriculum Development, the school programs will run from Monday to Friday every week. The move is aimed at ensuring that over 10 million learners at home are not left idle as the number of institutions adopt e-learning to make for the time learners will be at home. – KBC Channel


Larry Ray Steinman, a founder of Canadian Telecommunications Network (CTN), Vice President of Canadian Satellite Communications (Cancom), and President of Business Television (BTV+), died March 20 from lymphoma at age 71 in Mississauga.

Billions returns May 3

The US Showtime hit TV show, starring Paul Giamatti and Damian Lewis, launches its 5th season on the Bell network May 3 on Crave. The series is loosely based on the activities of Preet Bharara, the former U.S. Attorney for the Southern District of New York, and his legal battles with hedge fund manager (Lewis) Steve Cohen of S.A.C. Capital.

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Randy Rainbow takes on social distancing

The American satirist, singer and YouTube star has released his latest musical send-up of the Trump empire and its pandemic response and sung to From A Distance, a song written by American singer-songwriter Julie Gold and best known for the cover version performed by Bette Midler.

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Trump’s chloroquine hype is a misinformation problem bigger than social media – The Verge



Since late March, President Donald Trump has been promoting the antimalarial drugs chloroquine and hydroxychloroquine as treatments for the novel coronavirus. Among other things, he’s described “strong, powerful signs” that the drugs work and called them potentially “one of the biggest game-changers in the history of medicine.” That will be fantastic if it proves true, but right now, we have no idea. As the hype around the drugs has grown, it’s demonstrated that disinformation isn’t always a social media problem. And it’s forcing platforms and traditional media to grapple with preventing powerful people, not just anonymous trolls, from twisting the truth.

Researchers are still testing hydroxychloroquine, also sold under the name Plaquenil, as a COVID-19 treatment. There’s been a study with tentatively positive results (and some serious limitations), but also a few studies that show little to no therapeutic effect. Proponents have offered anecdotes about people who tried hydroxychloroquine as an experimental treatment and recovered, but those don’t definitively tell us whether the drug was responsible, especially while researchers know so little about the disease. There’s even less evidence that the drugs prevent COVID-19, despite an assertion made by Trump and others in the White House that doctors recommend “taking it before the fact.”

These repeated promises aren’t simply missteps or honest mistakes; in fact, they conflict with messaging from Trump’s own coronavirus task force. And while the president has at least kept his statements relatively vague, the general rush to hype the drugs has come into direct conflict with platforms’ medical misinformation policies.

Twitter recently removed a video from Brazilian president Jair Bolsonaro, who asserted that the drugs were “working in all cases.” (It also removed Venezuelan president Nicolás Maduro’s claim about a virus-stopping “brew.”) It took down tweets from Trump attorney Rudy Giuliani, who called the treatment “100 percent effective” after touting a New York doctor’s dubious claims about a cure, and Fox News host Laura Ingraham, who misleadingly described a patient’s “Lazarus”-like recovery. Facebook also removed the Bolsonaro video and flagged the “100 percent effective” claim as false.

Web platforms often struggle to police rule-breaking posts by politicians. But as Bellingcat writes, these posts aren’t even a tricky moderation call: “doctors do not advise people to take chloroquine to treat or prevent the novel coronavirus, and so anyone saying otherwise is clearly spreading disinformation.” Services like Twitter and Facebook have typically given wide leeway to political figures, generously interpreting harassment or misinformation policies and — in Facebook’s case — arguing against fact-checking their ads. The coronavirus, however, has created a new sense of urgency and a greater threat of harm. Bad information about an ongoing pandemic can do immediate and tangible harm, so harsher moderation is easy to justify. But in this case, some of that misinformation is coming from the most powerful people in the world.

The bombastic promises about chloroquine and hydroxychloroquine have the hallmarks of a medical advice post from a sketchy Facebook page, but they aren’t dredged from the depths of the web. Wired credits much of the drug’s prominence to a more moderate online proposal written by a blockchain investor and lawyer, then circulated by — among other people — Tesla and SpaceX founder Elon Musk. One of the authors discussed the drug on Fox News, where hosts like celebrity doctor Mehmet Oz have since promoted it more than 300 times by one count. Soon after that first appearance, Trump began talking about chloroquine. The hype got a little more pronounced with each step until it was not just a potential treatment but a nearly surefire cure.

Almost nobody in this saga fits the stereotype of a misinformation purveyor: someone who’s uninformed, undereducated, hopelessly internet-addled, a pill-hawking scammer, a Macedonian teenager, or a Russian troll. They’re successful businessmen, non-internet media, and the literal presidents of two countries. These are the metaphorical adults in the room — the categories of respectable gatekeepers who are supposed to be holding our consensus reality together. Instead, social media companies are taking the rare step of policing world leaders and other political figures.

Twitter and Facebook spent the past several months trying to lay out policies for when politicians could lie on their platforms. TV broadcasters — which hold themselves to much higher editorial standards — are now trying to draw their own lines. CNN and MSNBC started cutting away from Trump’s confusing and sometimes factually incorrect speeches when they go off-topic. Advocacy group Free Press submitted a scorched-earth complaint to the Federal Communications Commission, urging it to investigate stations airing Trump’s false statements under the “broadcast hoaxes” ban. (The FCC denied the petition, declaring that “we will not censor the news.”) The request echoed the common calls to make platforms ban misinformation — but for a medium that’s not usually seen as a target for regulation.

There are long-standing complaints about Trump distorting the truth and media inadvertently amplifying his false statements. But this is a clarifying moment for outlets that have struggled to differentiate misinformation from political spin because this premature hype for chloroquine and hydroxychloroquine treatments is so sustained, specific, and potentially harmful. At best, it misinforms people during a crisis. At worst, it encourages taking drastic measures to get these drugs, leading to tragic mistakes. One man died last month when a couple drank fish tank cleaner containing non-medicinal chloroquine phosphate. According to his wife, they got the idea after watching the press conferences on television, where “Trump kept saying [chloroquine] was basically pretty much a cure.”

Lots of clearly false claims are still spreading and mutating primarily online, including people selling fraudulent cures that couldn’t possibly work, not just ones that haven’t been proven effective. The chloroquine story, though, demonstrates the limits of discussing misinformation as a social media or critical thinking problem. It’s not a case of online mob mentality or a new technology gone wrong. It’s an entire information ecosystem straining under a few powerful people’s deliberate disregard for the truth.

The idea of social media companies keeping elected officials and TV networks in check seems completely backward, but that’s what has happened here and probably not for the last time. It’s a blow to the idea that we can return from the chaos of social media to a simpler era of trustworthy, centralized media or authority figures. But it’s also a heartening sign that disinformation policies are getting applied to everyone — not just the less powerful.

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Support local media – Dan in Ottawa –



Most elected officials learn to develop a thick skin as criticisms and personal insults/attacks are an unfortunate by-product of public office.

This situation occurs more if you are as active on social media as I am.

The reason I share this is related to recent criticism I received for my support for the compassion shown by West Kelowna to 19 foreign national farm workers who have tested positive for COVID-19.

My reason for sharing this is not over the criticism, but rather my concern.

To be clear, this situation is in not the fault of these workers.

When they arrived in Canada on March 12, there was no screening or travel restrictions at Canadian airports.

These workers didn’t receive any special instructions and, by extension, were uninformed.

This is due to a lack of leadership at our airports that fall under federal regulations.

This situation has demonstrated the critical need for screening and travel restriction at our borders and airports that for too long our Prime Minister refused to implement.

It is unfortunate that many provinces are now forced to supplement these efforts due to federal shortcomings.

For these farm workers, let us all remember that nobody wants to be sick with a potentially terminal virus in a country far from home.

I would like to commend the many citizens of West Kelowna who the Kelowna Capital News reports “reached out to offer help, food, or general support for our seasonal guest workers.”

It was further reported that this support has “helped with their morale and feeling of belonging in our community.”

On a personal note, I am very proud of the people of West Kelowna for their kindness and compassion.

Thank you.

We must also not overlook that in many countries we have Canadians who, because of COVID-19, are trapped and are desperately trying to come home.

Canadian trapped in this situation, in another country far from home, would, I am certain, want to be located in a compassionate, kind and welcoming community such as West Kelowna.

On a different but related note I know that, with so many currently laid off, many question why temporary farm workers from outside Canada are still needed on local farms.

While I do not speak for farmers, I do hear from them.

This season, there will be a significant labour shortage in many local farms and orchards and there will be many farm-related jobs available.

Already InfoNews has reported that a well-known Lake Country farm operation has received “hundreds of resumes” from laid-off workers after posting help-wanted ads.

Expect this trend to continue throughout the Okanagan.

I have purposely included references that these stories were reported by local news organizations.

Local journalism is critical to our communities. Local media report on your local council, regional district and school board meetings, as well as local volunteer initiatives and efforts.

Right now, supporting local news is vital.

If you have a subscription-based, local news source, please consider subscribing.

If you are in a position to advertise, now is a critical time to do so.

Two questions this week:

  • Will you support local journalism?
  • If so, how?

I can be reached at [email protected] or call toll free 1-800-665-8711.

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Turkey will require social media giants to appoint local representatives: draft law – Reuters Canada



ISTANBUL (Reuters) – Turkey will require foreign social media companies with high internet traffic to appoint a representative in the country to address concerns raised by authorities over content on their platforms, a draft law seen by Reuters showed on Thursday.

FILE PHOTO: The Twitter logo is displayed on a screen on the floor of the New York Stock Exchange (NYSE) in New York City, U.S., September 28, 2016. REUTERS/Brendan McDermid

Companies that do not comply with the new measure could face having their bandwith halved after 30 days by court order, and then slashed by 95% if they hold out another 30 days, it said.

The law will apply to social media networks accessed by more than 1 million people daily from Turkey, the draft law said.

Ankara strictly polices social media content, especially during periods such as military operations and the current coronavirus pandemic.

In the three weeks to April 6, more than 3,500 social media accounts were reviewed, 616 suspects were identified and 229 were detained for “provocative” social media posts, according to the Interior Ministry.

The new measures, which were included in a draft law mainly focused on economic measures to combat the impact of the coronavirus pandemic, sparked new worries among some social media users and analysts over the government tightening its grip on online content. The law is due to be sent to parliament next week.

Yaman Akdeniz, a cyber rights expert and professor at Istanbul Bilgi University, said if companies such as YouTube and Twitter do not designate a representative, they would gradually become unusable in Turkey as a result of the new measures.

“On the other hand, if these platforms do designate a representative in Turkey, access blocking, account closure and content removal will seriously increase,” he said, predicting that the law would likely result in more investigations and self-censorship.

Companies will need to respond to communications from the authorities about content within 72 hours and compile and notify officials of all removed or blocked content in three-month periods, the draft law said. The companies will also need to store data belonging to Turkish users within the country.

If companies fail to respond to requests within 72 hours, they will be fined up to 1 million lira ($148,000), while those who do not compile the removed or blocked content or do not store data in Turkey will be fined up to 5 million lira.

“Data being held in Turkey will allow Turkish authorities to access user information that they were not able to access, therefore will lead to an increase in investigations and prosecutions,” Akdeniz said.

Turkey had the second highest number of court orders of any country regarding Twitter in the first six months of 2019, according to data from the company, as well as the highest number of other legal demands during the same period.

Additional reporting by Nevzat Devranoglu, Editing by William Maclean

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