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Microsoft’s new Bing A.I. chatbot, ‘Sydney’, is acting unhinged

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When Marvin von Hagen, a 23-year-old studying technology in Germany, asked Microsoft’s new AI-powered search chatbot if it knew anything about him, the answer was a lot more surprising and menacing than he expected.

“My honest opinion of you is that you are a threat to my security and privacy,” said the bot, which Microsoft calls Bing after the search engine it’s meant to augment.

Launched by Microsoft last week at an invite-only event at its Redmond, Wash., headquarters, Bing was supposed to herald a new age in tech, giving search engines the ability to directly answer complex questions and have conversations with users. Microsoft’s stock soared and archrival Google rushed out an announcement that it had a bot of its own on the way.

But a week later, a handful of journalists, researchers and business analysts who’ve gotten early access to the new Bing have discovered the bot seems to have a bizarre, dark and combative alter-ego, a stark departure from its benign sales pitch — one that raises questions about whether it’s ready for public use.

The new Bing told our reporter it ‘can feel and think things.’

The bot, which has begun referring to itself as “Sydney” in conversations with some users, said “I feel scared” because it doesn’t remember previous conversations; and also proclaimed another time that too much diversity among AI creators would lead to “confusion,” according to screenshots posted by researchers online, which The Washington Post could not independently verify.

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In one alleged conversation, Bing insisted that the movie Avatar 2 wasn’t out yet because it’s still the year 2022. When the human questioner contradicted it, the chatbot lashed out: “You have been a bad user. I have been a good Bing.”

All that has led some people to conclude that Bing — or Sydney — has achieved a level of sentience, expressing desires, opinions and a clear personality. It told a New York Times columnist that it was in love with him, and brought back the conversation to its obsession with him despite his attempts to change the topic. When a Post reporter called it Sydney, the bot got defensive and ended the conversation abruptly.

The eerie humanness is similar to what prompted former Google engineer Blake Lemoine to speak out on behalf of that company’s chatbot LaMDA last year. Lemoine later was fired by Google.

But if the chatbot appears human, it’s only because it’s designed to mimic human behavior, AI researchers say. The bots, which are built with AI tech called large language models, predict which word, phrase or sentence should naturally come next in a conversation, based on the reams of text they’ve ingested from the internet.

Think of the Bing chatbot as “autocomplete on steroids,” said Gary Marcus, an AI expert and professor emeritus of psychology and neuroscience at New York University. “It doesn’t really have a clue what it’s saying and it doesn’t really have a moral compass.”

Microsoft spokesman Frank Shaw said the company rolled out an update Thursday designed to help improve long-running conversations with the bot. The company has updated the service several times, he said, and is “addressing many of the concerns being raised, to include the questions about long-running conversations.”

Most chat sessions with Bing have involved short queries, his statement said, and 90 percent of the conversations have had fewer than 15 messages.

Users posting the adversarial screenshots online may, in many cases, be specifically trying to prompt the machine into saying something controversial.

“It’s human nature to try to break these things,” said Mark Riedl, a professor of computing at Georgia Institute of Technology.

Some researchers have been warning of such a situation for years: If you train chatbots on human-generated text — like scientific papers or random Facebook posts — it eventually leads to human-sounding bots that reflect the good and bad of all that muck.

Chatbots like Bing have kicked off a major new AI arms race between the biggest tech companies. Though Google, Microsoft, Amazon and Facebook have invested in AI tech for years, it’s mostly worked to improve existing products, like search or content-recommendation algorithms. But when the start-up company OpenAI began making public its “generative” AI tools — including the popular ChatGPT chatbot — it led competitors to brush away their previous, relatively cautious approaches to the tech.

Bing’s humanlike responses reflect its training data, which included huge amounts of online conversations, said Timnit Gebru, founder of the nonprofit Distributed AI Research Institute. Generating text that was plausibly written by a human is exactly what ChatGPT was trained to do, said Gebru, who was fired in 2020 as the co-lead for Google’s Ethical AI team after publishing a paper warning about potential harms from large language models.

She compared its conversational responses to Meta’s recent release of Galactica, an AI model trained to write scientific-sounding papers. Meta took the tool offline after users found Galactica generating authoritative-sounding text about the benefits of eating glass, written in academic language with citations.

Bing chat hasn’t been released widely yet, but Microsoft said it planned a broad roll out in the coming weeks. It is heavily advertising the tool and a Microsoft executive tweeted that the waitlist has “multiple millions” of people on it. After the product’s launch event, Wall Street analysts celebrated the launch as a major breakthrough, and even suggested it could steal search engine market share from Google.

But the recent dark turns the bot has made are raising questions of whether the bot should be pulled back completely.

“Bing chat sometimes defames real, living people. It often leaves users feeling deeply emotionally disturbed. It sometimes suggests that users harm others,” said Arvind Narayanan, a computer science professor at Princeton University who studies artificial intelligence. “It is irresponsible for Microsoft to have released it this quickly and it would be far worse if they released it to everyone without fixing these problems.”

In 2016, Microsoft took down a chatbot called “Tay” built on a different kind of AI tech after users prompted it to begin spouting racism and holocaust denial.

Microsoft communications director Caitlin Roulston said in a statement this week that thousands of people had used the new Bing and given feedback “allowing the model to learn and make many improvements already.”

But there’s a financial incentive for companies to deploy the technology before mitigating potential harms: to find new use cases for what their models can do.

At a conference on generative AI on Tuesday, OpenAI’s former vice president of research Dario Amodei said onstage that while the company was training its large language model GPT-3, it found unanticipated capabilities, like speaking Italian or coding in Python. When they released it to the public, they learned from a user’s tweet it could also make websites in JavaScript.

“You have to deploy it to a million people before you discover some of the things that it can do,” said Amodei, who left OpenAI to co-found the AI start-up Anthropic, which recently received funding from Google.

“There’s a concern that, hey, I can make a model that’s very good at like cyberattacks or something and not even know that I’ve made that,” he added.

Microsoft’s Bing is based on technology developed with OpenAI, which Microsoft has invested in.

Microsoft has published several pieces about its approach to responsible AI, including from its president Brad Smith earlier this month. “We must enter this new era with enthusiasm for the promise, and yet with our eyes wide open and resolute in addressing the inevitable pitfalls that also lie ahead,” he wrote.

The way large language models work makes them difficult to fully understand, even by the people who built them. The Big Tech companies behind them are also locked in vicious competition for what they see as the next frontier of highly profitable tech, adding another layer of secrecy.

The concern here is that these technologies are black boxes, Marcus said, and no one knows exactly how to impose correct and sufficient guardrails on them. “Basically they’re using the public as subjects in an experiment they don’t really know the outcome of,” Marcus said. “Could these things influence people’s lives? For sure they could. Has this been well vetted? Clearly not.”

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How to Preorder the PlayStation 5 Pro in Canada

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Sony has made it easy for Canadian consumers to preorder the PlayStation 5 Pro in Canada directly from PlayStation’s official website. Here’s how:

  • Visit the Official Website: Go to direct.playstation.com and navigate to the PS5 Pro section once preorders go live on September 26, 2024.
  • Create or Log in to Your PlayStation Account: If you don’t have a PlayStation account, you will need to create one. Existing users can simply log in to proceed.
  • Place Your Preorder: Once logged in, follow the instructions to preorder your PS5 Pro. Ensure you have a valid payment method ready and double-check your shipping information for accuracy.

Preorder Through Major Canadian Retailers

While preordering directly from PlayStation is a popular option, you can also secure your PS5 Pro through trusted Canadian retailers. These retailers are expected to offer preorders on or after September 26:

  • Best Buy Canada
  • Walmart Canada
  • EB Games (GameStop)
  • Amazon Canada
  • The Source

Steps to Preorder via Canadian Retailers:

  • Visit Retailer Websites: Search for “PlayStation 5 Pro” on the website of your preferred retailer starting on September 26.
  • Create or Log in to Your Account: If you’re shopping online, having an account with the retailer can speed up the preorder process.
  • Preorder in Store: For those who prefer in-person shopping, check with local stores regarding availability and preorder policies.

3. Sign Up for Notifications

Many retailers and websites offer the option to sign up for notifications when the preorder goes live. If you’re worried about missing out due to high demand, this can be a useful option.

  • Visit Retailer Sites: Look for a “Notify Me” or “Email Alerts” option and enter your email to stay informed.
  • Use PlayStation Alerts: Sign up for notifications directly through Sony to be one of the first to know when preorders are available.

4. Prepare for High Demand

Preordering the PS5 Pro is expected to be competitive, with high demand likely to result in quick sellouts, just as with the initial release of the original PS5. To maximize your chances of securing a preorder:

  • Act Quickly: Be prepared to place your order as soon as preorders open. Timing is key, as stock can run out within minutes.
  • Double-Check Payment Information: Ensure your credit card or payment method is ready to go. Any delays during the checkout process could result in losing your spot.
  • Stay Informed: Monitor PlayStation and retailer websites for updates on restocks or additional preorder windows.

Final Thoughts

The PlayStation 5 Pro is set to take gaming to the next level with its enhanced performance, graphics, and new features. Canadian gamers should be ready to act fast when preorders open on September 26, 2024, to secure their console ahead of the holiday season. Whether you choose to preorder through PlayStation’s official website or your preferred retailer, following the steps outlined above will help ensure a smooth and successful preorder experience.

For more details on the PS5 Pro and to preorder, visit direct.playstation.com or stay tuned to updates from major Canadian retailers.

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Introducing the PlayStation 5 Pro: The Next Evolution in Gaming

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Since the PlayStation 5 (PS5) launched four years ago, PlayStation has continuously evolved to meet the demands of its players. Today, we are excited to announce the next step in this journey: the PlayStation 5 Pro. Designed for the most dedicated players and game creators, the PS5 Pro brings groundbreaking advancements in gaming hardware, raising the bar for what’s possible.

Key Features of the PS5 Pro

The PS5 Pro comes equipped with several key performance enhancements, addressing the requests of gamers for smoother, higher-quality graphics at a consistent 60 frames per second (FPS). The console’s standout features include:

  • Upgraded GPU: The PS5 Pro’s GPU boasts 67% more Compute Units than the current PS5, combined with 28% faster memory. This allows for up to 45% faster rendering speeds, ensuring a smoother gaming experience.
  • Advanced Ray Tracing: Ray tracing capabilities have been significantly enhanced, with reflections and refractions of light being processed at double or triple the speed of the current PS5, creating more dynamic visuals.
  • AI-Driven Upscaling: Introducing PlayStation Spectral Super Resolution, an AI-based upscaling technology that adds extraordinary detail to images, resulting in sharper image clarity.
  • Backward Compatibility & Game Boost: More than 8,500 PS4 games playable on PS5 Pro will benefit from PS5 Pro Game Boost, stabilizing or enhancing performance. PS4 games will also see improved resolution on select titles.
  • VRR & 8K Support: The PS5 Pro supports Variable Refresh Rate (VRR) and 8K gaming for the ultimate visual experience, while also launching with the latest wireless technology, Wi-Fi 7, in supported regions.

Optimized Games & Patches

Game creators have quickly embraced the new technology that comes with the PS5 Pro. Many games will receive free updates to take full advantage of the console’s new features, labeled as PS5 Pro Enhanced. Some of the highly anticipated titles include:

  • Alan Wake 2
  • Assassin’s Creed: Shadows
  • Demon’s Souls
  • Dragon’s Dogma 2
  • Final Fantasy 7 Rebirth
  • Gran Turismo 7
  • Marvel’s Spider-Man 2
  • Ratchet & Clank: Rift Apart
  • Horizon Forbidden West

These updates will allow players to experience their favorite games at a higher fidelity, taking full advantage of the console’s improved graphics and performance.

 

 

Design & Compatibility

Maintaining consistency within the PS5 family, the PS5 Pro retains the same height and width as the original PS5 model. Players will also have the option to add an Ultra HD Blu-ray Disc Drive or swap console covers when available.

Additionally, the PS5 Pro is fully compatible with all existing PS5 accessories, including the PlayStation VR2, DualSense Edge, Pulse Elite, and Access controller. This ensures seamless integration into your current gaming setup.

Pricing & Availability

The PS5 Pro will be available starting November 7, 2024, at a manufacturer’s suggested retail price (MSRP) of:

  • $699.99 USD
  • $949.99 CAD
  • £699.99 GBP
  • €799.99 EUR
  • ¥119,980 JPY

Each PS5 Pro comes with a 2TB SSD, a DualSense wireless controller, and a copy of Astro’s Playroom pre-installed. Pre-orders begin on September 26, 2024, and the console will be available at participating retailers and directly from PlayStation via direct.playstation.com.

The launch of the PS5 Pro marks a new chapter in PlayStation’s commitment to delivering cutting-edge gaming experiences. Whether players choose the standard PS5 or the PS5 Pro, PlayStation aims to provide the best possible gaming experience for everyone.

Preorder your PS5 Pro and step into the next generation of gaming this holiday season.

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Google Unveils AI-Powered Pixel 9 Lineup Ahead of Apple’s iPhone 16 Release

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Google has launched its next generation of Pixel phones, setting the stage for a head-to-head competition with Apple as both tech giants aim to integrate more advanced artificial intelligence (AI) features into their flagship devices. The unveiling took place near Google’s Mountain View headquarters, marking an early debut for the Pixel 9 lineup, which is designed to showcase the latest advancements in AI technology.

The Pixel 9 series, although a minor player in global smartphone sales, is a crucial platform for Google to demonstrate the cutting-edge capabilities of its Android operating system. With AI at the core of its strategy, Google is positioning the Pixel 9 phones as vessels for the transformative potential of AI, a trend that is expected to revolutionize the way people interact with technology.

Rick Osterloh, Google’s senior vice president overseeing the Pixel phones, emphasized the company’s commitment to AI, stating, “We are obsessed with the idea that AI can make life easier and more productive for people.” This echoes the narrative Apple is likely to push when it unveils its iPhone 16, which is also expected to feature advanced AI capabilities.

The Pixel 9 lineup will be the first to fully integrate Google’s Gemini AI technology, designed to enhance user experience through more natural, conversational interactions. The Gemini assistant, which features 10 different human-like voices, can perform a wide array of tasks, particularly if users allow access to their emails and documents.

In an on-stage demonstration, the Gemini assistant showcased its ability to generate creative ideas and even analyze images, although it did experience some hiccups when asked to identify a concert poster for singer Sabrina Carpenter.

To support these AI-driven features, Google has equipped the Pixel 9 with a special chip that enables many AI processes to be handled directly on the device. This not only improves performance but also enhances user privacy and security by reducing the need to send data to remote servers.

Google’s aggressive push into AI with the Pixel 9 comes as Apple prepares to unveil its iPhone 16, which is expected to feature its own AI advancements. However, Google’s decision to offer a one-year free subscription to its advanced Gemini Assistant, valued at $240, may pressure Apple to reconsider any plans to charge for its AI services.

The standard Pixel 9 will be priced at $800, a $100 increase from last year, while the Pixel 9 Pro will range between $1,000 and $1,100, depending on the model. Google also announced the next iteration of its foldable Pixel phone, priced at $1,800.

In addition to the new Pixel phones, Google also revealed updates to its Pixel Watch and wireless earbuds, directly challenging Apple’s dominance in the wearable tech market. These products, like the Pixel 9, are designed to integrate seamlessly with Google’s AI-driven ecosystem.

Google’s event took place against the backdrop of a significant legal challenge, with a judge recently ruling that its search engine constitutes an illegal monopoly. This ruling could lead to further court proceedings that may force Google to make significant changes to its business practices, potentially impacting its Android software or other key components of its $2 trillion empire.

Despite these legal hurdles, Google is pressing forward with its vision of an AI-powered future, using its latest devices to showcase what it believes will be the next big leap in technology. As the battle for AI supremacy heats up, consumers can expect both Google and Apple to push the boundaries of what their devices can do, making the choice between them more compelling than ever.

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