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Montreal couple forced into 14-day quarantine for failing to fill out ArriveCAN entry app – CBC News

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Ron Daymond and Evelyn Herskovitz were stunned when they were ordered to quarantine for 14 days after returning to the Canadian land border on May 22 following a day-trip to Plattsburgh, N.Y.

The fully vaccinated couple said a border officer told them they must quarantine because they didn’t fill out the ArriveCAN app. 

“It’s ludicrous,” said Herskovitz from her home in Montreal. “People don’t even have to quarantine for 14 days now when they have COVID, so it doesn’t make any sense.” 

The federal government has dropped most travel restrictions for fully vaccinated people. However, it still requires them to use the ArriveCAN mobile app or desktop version to submit their travel and COVID-19-related health information within 72 hours before their arrival to Canada

Travellers who fail to do so could face a 14-day quarantine and even a $5,000 fine.

Some politicians say it’s time to axe the app because it creates hassles for travellers and hampers tourism. 

Conservative MP Raquel Dancho from the Manitoba riding of Kildonan—St. Paul called for an end to the ArriveCAN app during question period in the House of Commons on May 9. (CPAC)

Complaints about ArriveCAN include technical glitches, harsh penalties for non-compliers, and not being user-friendly for seniors.

“When I say ArriveCAN, what words come to mind? ‘Unreliable’, ‘frustrating,’ ‘ageist,’ ‘broken,’ … these are some of the words constituents of mine have used,” said Conservative public safety critic Raquel Dancho last month during question period in the House of Commons.

“The app is so difficult that some seniors are having to cancel trips.”

CBSA responds

The federal government announced on Wednesday that ArriveCAN will stay in place at least until June 30.

The Canada Border Services Agency (CBSA) told CBC News in an email it has measures in place to assist travellers with ArriveCAN. They include, when feasible, helping people fill out the app at the land border or letting them return to the U.S. to complete it, said the CBSA. 

Spokesperson Rebecca Purdy said, as of May 24, “to allow for more flexibility,” the CBSA will let vaccinated Canadian land travellers off with a warning the first time they neglect to fill out the app. 

Daymond and Herskovitz — who travelled on May 22 — said they were offered no options, even though this was their first trip outside Canada since the pandemic, and they didn’t know land travellers must fill out the app. 

“We have vaccine passports. We have our travel documents,” said Herskovitz. “We’re being penalized because we didn’t have an app on our phones.” 

Because the couple must quarantine, Daymond, a service technician, said he was forced to take two weeks off work without pay. 

“We have a mortgage to pay. It’s a dent in our budget,” said Herskovitz. “It’s quite the punishment.”

The CBSA said it can’t comment on individual cases. 

$5 service to fill out app

The Public Health Agency of Canada said ArriveCAN is required to help protect the health of travellers and speed up processing time at the border.

“It is the fastest, easiest and most secure way for travellers to show they meet all public health requirements,” said spokesperson Tammy Jarbeau in an email.

But the union representing CBSA officers says the app is causing line-ups. 

“We do have travellers who show up not having completed it, which obviously delays things greatly, especially so at land borders,” said Mark Weber, national president of the Customs and Immigration Union.

Some of those people wind up at C&E Feeds in Calais, Maine, looking for help.

 The parcel pick-up and farm store sits close to the New Brunswick border. For a $5 fee — which covers the cost of staff time — employees help travellers fill out the app. 

Sue Provencher, manager of C&E Feeds in Calais Maine, said her stores serves up to a dozen travellers a day who need help filling out the ArriveCAN app. (Alexandre Silberman/CBC)

Manager Sue Provencher said C&E Feeds serves up to a dozen Canadian and American travellers a day, many sent there by local CBSA officers.

CBSA “asked us if we would [help], because they were having to turn around a lot of people,” she said. 

Many people requesting assistance are seniors, said Provencher.

“A lot of the older people don’t have computer access. They don’t have cell phones, they don’t have laptops and tablets and they don’t know how to use them.”

The CBSA confirmed that officers sometimes provide inquiring travellers with information on places offering ArriveCAN assistance. 

Watch: Tourism industry rebound hampered by airport line-ups 

Tourism industry’s rebound hampered by service bottlenecks

3 days ago
Duration 2:05

The tourism industry had hoped this summer would be a return to almost normal, but those plans are hampered by the backlogs, delays and long waits facing travellers.

Niagara Falls, Ont., Mayor Jim Diodati said the app is a turn-off for Americans of all ages who can’t be bothered to visit Canada until it’s dropped. 

According to Statistics Canada, Americans made 479,500 road trips to Canada in April, a 50 per cent decrease compared to pre-pandemic April 2019. 

“It’s just another layer of red tape,” said Diodati about the app. “It’s another reason to not come to Canada, to bypass us and go somewhere else.”

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RCMP end latest N.B. search regarding teenage girl who went missing in 2021

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BATHURST, N.B. – RCMP in New Brunswick say a weekend ground search for evidence related to the disappearance of a teenage girl in 2021 didn’t reveal any new information.

In an emailed statement, the RCMP said 20 people participated in the search for evidence in the case of Madison Roy-Boudreau of Bathurst.

The release said the search occurred in the Middle River area, just south of the girl’s hometown.

Police have said the 14-year-old’s disappearance is being treated as a homicide investigation.

The RCMP said the search “did not reveal any new information regarding the circumstances of her disappearance.”

There are no plans for another search until police receive a tip or a lead pointing to a new search area.

This report by The Canadian Press was first published Oct. 21, 2024.

The Canadian Press. All rights reserved.

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Man Tasered after trespassing in Victoria school, forcing lockdown

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VICTORIA – A middle school in Victoria was forced into a lockdown after a man entered the building without permission, and police say they had to use a stun gun to make an arrest.

Victoria police say officers received multiple calls around noon on Monday of an unknown male entering Central Middle School, leading staff to set off emergency procedures that put the building under lockdown.

Police say its emergency response team arrived within minutes and found the suspect, who “appeared to be in a drug-induced state,” in the school’s library.

A statement from police says the suspect resisted arrest, and officers had to use a Taser to subdue the man.

He’s being held by police and has been assessed by emergency medical staff.

Police say the man was not armed and there were no continuing safety concerns for students and staff following the arrest.

This report by The Canadian Press was first published Oct. 21, 2024.

The Canadian Press. All rights reserved.

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B.C. Greens’ ex- leader Weaver thinks minority deal with NDP less likely than in 2017

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VANCOUVER – Former B.C. Green leader Andrew Weaver knows what it’s like to form a minority government with the NDP, but says such a deal to create the province’s next administration is less likely this time than seven years ago.

Weaver struck a power-sharing agreement that resulted in John Horgan’s NDP minority government in 2017, but said in an interview Monday there is now more animosity between the two parties.

Neither the NDP nor the B.C. Conservatives secured a majority in Saturday’s election, raising the prospect of a minority NDP government if Leader David Eby can get the support of two Green legislators.

Manual recounts in two ridings could also play an important role in the outcome, which will not be known for about a week.

Weaver, who is no longer a member of the Greens, endorsed a Conservative candidate in his home riding.

He said Eby would be in a better position to negotiate if Furstenau, who lost her seat, stepped aside as party leader.

“I think Mr. Eby would be able to have fresh discussions with fresh new faces around the table, (after) four years of political sniping … between Sonia and the NDP in the B.C. legislature,” he said.

He said Furstenau’s loss put the two elected Greens in an awkward position because parties “need the leader in the legislature.”

Furstenau could resign as leader or one of the elected Greens could step down and let her run in a byelection in their riding, he said.

“They need to resolve that issue sooner rather than later,” he said.

The Green victories went to Rob Botterell in Saanich North and the Islands and Jeremy Valeriote in West Vancouver-Sea to Sky.

Neither Botterell nor Valeriote have held seats in the legislature before, Weaver noted.

“It’s not like in 2017 when, you know, I had been in the (legislature) for four years already,” Weaver said, adding that “the learning curve is steep.”

Sanjay Jeram, chair of undergraduate studies in political science at Simon Fraser University, said he doesn’t think it’ll be an “easygoing relationship between (the NDP and Greens) this time around.”

“I don’t know if Eby and Furstenau have the same relationship — or the potential to have the same relationship — as Horgan and Weaver did,” he said. “I think their demands will be a little more strict and it’ll be a little more of a cold alliance than it was in 2017 if they do form an alliance.”

Horgan and Weaver shook hands on a confidence-and-supply agreement before attending a rugby match, where they were spotted sitting together before the deal became public knowledge.

Eby said in his election-night speech that he had already reached out to Furstenau and suggested common “progressive values” between their parties.

Furstenau said in her concession speech that her party was poised to play a “pivotal role” in the legislature.

Botterell said in an election-night interview that he was “totally supportive of Sonia” and he would “do everything I can to support her and the path forward that she chooses to take because that’s her decision.”

The Green Party of Canada issued a news release Monday, congratulating the candidates on their victories, noting Valeriote’s win is the first time that a Green MLA has been elected outside of Vancouver Island.

“Now, like all British Columbians we await the final seat count to know which party will have the best chance to form government. Let’s hope that the Green caucus has a pivotal role,” the release said, echoing Furstenau’s turn of phrase.

The final results of the election won’t be known until at least next week.

Elections BC says manual recounts will be held on Oct. 26 to 28 in two ridings where NDP candidates led B.C. Conservatives by fewer than 100 votes after the initial count ended on Sunday.

The outcomes in Surrey City Centre and Juan de Fuca-Malahat could determine who forms government.

The election’s initial results have the NDP elected or leading in 46 ridings, and the B.C. Conservatives in 45, both short of the 47 majority mark in B.C.’s 93-seat legislature.

If the Conservatives win both of the recount ridings and win all other ridings where they lead, Rustad will win with a one-seat majority.

If the NDP holds onto at least one of the ridings where there are recounts, wins the other races it leads, and strikes a deal with the Greens, they would have enough numbers to form a minority government.

But another election could also be on the cards, since the winner will have to nominate a Speaker, reducing the government’s numbers in the legislature by one vote.

Elections BC says it will also be counting about 49,000 absentee and mail-in ballots from Oct. 26 to 28.

The NDP went into the election with 55 ridings, representing a comfortable majority in what was then an 87-seat legislature.

Jeram, with Simon Fraser University, said though the counts aren’t finalized, the Conservatives were the big winners in the election.

“They weren’t really a not much of a formal party until not that long ago, and to go from two per cent of the vote to winning 45 or more seats in the B.C. provincial election is just incredible,” he said in an interview Monday.

Jeram said people had expected Eby to call an election after he took over from John Horgan in 2022, and if he had, he doesn’t think there would have been the same result.

He said the B.C. Conservative’s popularity grew as a result of the decision of the BC Liberals to rebrand as BC United and later drop out.

“Had Eby called an election before that really shook out, and maybe especially before (Pierre) Poilievre, kind of really had the wind in his sails and started to grow, I think he could have won the majority for sure.”

He said he wasn’t surprised by the results of the election, saying polls were fairly accurate.

“Ultimately, it really was a result that we saw coming for a while, since the moment that BC United withdrew and put their support behind the conservatives, I think this was the outcome that was expected.”

— With files from Darryl Greer

This report by The Canadian Press was first published Oct. 21, 2024.

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