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More people are heading back to the workplace, but that doesn't mean they all like it – CBC News

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Career consultant Sweta Regmi remembers the days when working from home was unfathomable to her.

If you had asked her years ago, when she was employed at a call centre, Regmi would have had a question of her own for you.

“Are you crazy?” Regmi, founder and CEO of Teachndo Career Consultancy in Sudbury, Ont., said, laughing at the distant memory.

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But that was then — not today, when even her former colleagues at the call centre have been working from home amid a pandemic-era pivot toward more flexible work.

Yet the proportion of Canadians who are working from home most of the time is decreasing, as the protective lid of public health restrictions is pulled back and businesses grow more confident about bringing their people back to the office.

That’s setting up tension with those employees who don’t want to go back to the way things were — but who will have to adjust if that’s what they must do.

A shifting landscape?

Statistics Canada reports that nearly one in five employed Canadians were still doing most of their work from home as of May.

That sounds like a lot, but it’s down from more than 24 per cent in January — and well down from what was reported during the first year of the COVID-19 pandemic.

Rising fuel prices are just one cost that office staff returning to the workplace will face following an extended period of working from home during the pandemic. (Alex Lupul/CBC)

Ruel Tria has been working at home for more than two years. For him, the arrangement is just fine.

“Our business allows that,” said Tria, an operations supervisor who did all of his work in a Toronto office prior to the pandemic.

But that could change, as his workplace has sent out surveys asking about potential concerns employees might have about returning to the office.

Tria has been saving money while working at home, as well as the time he used to spend commuting.

“My concern is obviously the rising fuel costs,” Tria said, noting that’s just one cost that’s making the lives of commuters more expensive.

Nita Chhinzer, an associate professor of human resources in the department of management at the University of Guelph in southwestern Ontario, said there are various reasons employees are not keen on returning to the office — not all of them strictly financial in nature.

WATCH | Varying attitudes on heading back to the office: 

The push and pull of bringing people back to the office

5 hours ago

Duration 1:47

Nita Chhinzer, an associate professor of human resources at the University of Guelph, talks to CBC’s Canada Tonight about issues employers are wrestling with as they try to bring staff back to the office after an extended period of working from home during the pandemic.

“Maybe someone moved away from the city, or maybe they sold the car, or maybe they don’t want to do the commute anymore, or maybe they’re realizing that the work politics and drama isn’t of interest to them anymore,” Chhinzer told CBC’s Canada Tonight on Friday.

Beyond that, she said, there are varying views among people on what works best for them — including those who want to be back in the office more regularly — and that’s something employers have to wrestle with.

“The challenge for employers today is: How do they provide that flexibility but still create an environment where they can bring people together and kind of recreate the pulse of the workplace?” Chhinzer said.

People aren’t where they used to be

Cities are also feeling the effects of seeing fewer people make the trek into the office.

In Toronto, the return to the office has lagged and foot traffic in the downtown office core remains far below pre-pandemic levels.

The proportion of Canadians who are working from home most of the time is decreasing, as the protective lid of public health restrictions is pulled back and businesses grow more confident about bringing staff back to the office. (Evan Mitsui/CBC)

Marcy Burchfield, vice-president of the Toronto Region Board of Trade’s Economic Blueprint Institute, said the lengthy pandemic restrictions the city faced have shaped its rate of recovery.

“People across the Toronto region, they worked remotely for prolonged periods of times,” Burchfield said.

“There’s a direct relationship between how long a jurisdiction was locked down and the return of office trajectory. And Toronto is a perfect example of that.”

And that trajectory could remain slower than some businesses would like: Mark Rose, chief executive of the commercial real estate firm Avison Young, told the Globe and Mail this past week that a full, across-the-board return to the office is likely five years away.

Flexibility a key draw for some

Out on the East Coast, Paige Black is working in a new job that she specifically sought out because of the flexibility it offers in allowing her to work from home in Dartmouth, N.S.

She left her last job because that option was no longer going to be available in the same way.

WATCH | Not everyone wants to go back: 

Companies forcing return to office a dealbreaker for some, survey suggests

3 months ago

Duration 2:05

One in three Canadians say they would consider looking for a new job if their employer forced them back into the office and nearly a quarter would quit immediately, a new CBC News and Angus Reid survey suggests.

Like Tria, Black used to work in an office before the pandemic. The non-profit professional admits she “wasn’t a huge fan” of working from home, at least initially.

But she soon found that more flexible work offered many advantages, including more control over her day-to-day life.

“I felt like I got more of my time back,” she said.

Sweta Regmi, the founder and CEO of Teachndo Career Consultancy in Sudbury, Ont., says that for some employees, the ability to have flexible work is a ‘priceless’ perk. (Submitted by Sweta Regmi)

For Black and many others, that kind of flexibility is hard to beat.

“Nobody can put a price tag on flexibility,” said Regmi, the career consultant, summing up its worth to workers. “That’s priceless.”

Embracing flexibility

At some larger organizations in Canada, there’s a recognition that flexibility is here to stay — and they’re focusing on what they need to do to support that.

At the Canada Life Assurance Company, for instance, the organization is aiming to support both its people and a range of working styles.

The Canada Life Assurance Company says it has made changes to its main campuses and some of its regional offices, in a bid to provide more updated meeting facilities and more modern meeting areas for its employees. (Submitted by Liz Kulyk)

“Our approach to returning to the office is one that empowers our 11,000 employees to do their best work — wherever they are,” Colleen Bailey Moffitt, the company’s senior vice-president of human resources, said in an emailed statement.

Bailey Moffitt said Canada Life is “committed to supporting a hybrid, flexible way of working” and recognizes its teams and people have varying needs. It permits leaders to decide “which work style fits best for their team.”

But the insurance giant has also taken steps to make sure its various campuses and offices are welcoming to staff and fully equipped for their in-person work. And it has invested in those spaces over the past two years, including modernizing its meeting rooms and common spaces.

Other large employers have made similar investments to facilities over the course of the pandemic, as the changing long-term needs of their businesses have become apparent.

The federal government has also paid attention to the broader shift in how people — including its own public servants — are working.

“During the COVID-19 pandemic, federal public servants proved their ability to adapt to new ways of working both on-site and remotely while delivering results for Canadians,” the Treasury Board of Canada Secretariat said in a statement.

The board said it does not have government-wide data available on the proportion of federal servants working on-site versus a remote setup, but it said “more and more employees are making their way into work sites on a regular basis.”

The experience of the past two-plus years will help guide the government in developing “flexible, hybrid workforce models as part of how and where public servants work in the future,” the board said.

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Oil Firms Doubtful Trans Mountain Pipeline Will Start Full Service by May 1st

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Pipeline

Oil companies planning to ship crude on the expanded Trans Mountain pipeline in Canada are concerned that the project may not begin full service on May 1 but they would be nevertheless obligated to pay tolls from that date.

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In a letter to the Canada Energy Regulator (CER), Suncor Energy and other shippers including BP and Marathon Petroleum have expressed doubts that Trans Mountain will start full service on May 1, as previously communicated, Reuters reports.

Trans Mountain Corporation, the government-owned entity that completed the pipeline construction, told Reuters in an email that line fill on the expanded pipeline would be completed in early May.

After a series of delays, cost overruns, and legal challenges, the expanded Trans Mountain oil pipeline will open for business on May 1, the company said early this month.

“The Commencement Date for commercial operation of the expanded system will be May 1, 2024. Trans Mountain anticipates providing service for all contracted volumes in the month of May,” Trans Mountain Corporation said in early April.

The expanded pipeline will triple the capacity of the original pipeline to 890,000 barrels per day (bpd) from 300,000 bpd to carry crude from Alberta’s oil sands to British Columbia on the Pacific Coast.  

The Federal Government of Canada bought the Trans Mountain Pipeline Expansion (TMX) from Kinder Morgan back in 2018, together with related pipeline and terminal assets. That cost the federal government $3.3 billion (C$4.5 billion) at the time. Since then, the costs for the expansion of the pipeline have quadrupled to nearly $23 billion (C$30.9 billion).

The expansion project has faced continuous delays over the years. In one of the latest roadblocks in December, the Canadian regulator denied a variance request from the project developer to move a small section of the pipeline due to challenging drilling conditions.

The company asked the regulator to reconsider its decision, and received on January 12 a conditional approval, avoiding what could have been another two-year delay to start-up.

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Tesla profits cut in half as demand falls

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Tesla profits slump by more than a half

Tesla logo.

Tesla has announced its profits fell sharply in the first three months of the year to $1.13bn (£910m), compared with $2.51bn in 2023.

It caps a difficult period for the electric vehicle (EV) maker, which – faced with falling sales – has announced thousands of job cuts.

Boss Elon Musk remains bullish about its prospects, telling investors the launch of new models would be brought forward.

Its share price has risen but analysts say it continues to face significant challenges, including from lower-cost rivals.

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The company has suffered from falling demand and competition from cheaper Chinese imports which has led its stock price to collapse by 43% over 2024.

Figures for the first quarter of 2024 revealed revenues of $21.3bn, down on analysts’ predictions of just over $22bn.

But the decision by Tesla to bring forward the launch of new models from the second half of 2025 boosted its shares by nearly 12.5% in after-hours trading.

It did not reveal pricing details for the new vehicles.

However Mr Musk made clear he also grander ambitions, touting Tesla’s AI credentials and plans for self-driving vehicles – even going as far as to say considering it to be just a car company was the “wrong framework.”

“If somebody doesn’t believe Tesla is going to solve autonomy I think they should not be an investor,” he said.

Such sentiments have been questioned by analysts though, with Deutsche Bank saying driverless cars face “technological, regulatory and operational challenges.”

Some investors have called for the company to instead focus on releasing a lower price, mass-market EV.

However, Tesla has already been on a charm offensive, trying to win over new customers by dropping its prices in a series of markets in the face of falling sales.

It also said its situation was not unique.

“Global EV sales continue to be under pressure as many carmakers prioritize hybrids over EVs,” it said.

Despite plans to bring forward new models originally planned for next year the firm is cutting its workforce.

Tesla said it would lose 3,332 jobs in California and 2,688 positions in Texas, starting mid-June.

The cuts in Texas represent 12% of Tesla’s total workforce of almost 23,000 in the area where its gigafactory and headquarters are located.

However, Mr Musk sought to downplay the move.

“Tesla has now created over 30,000 manufacturing jobs in California!” he said in a post on his social media platform X, formerly Twitter, on Tuesday.

Another 285 jobs will be lost in New York.

Tesla’s total workforce stood at more than 140,000 late last year, up from around 100,000 at the end of 2021, according to the company’s filings with US regulators.

Musk’s salary

The car firm is also facing other issues, with a struggle over Mr Musk’s compensation still raging on.

On Wednesday, Tesla asked shareholders to vote for a proposal to accept Mr Musk’s compensation package – once valued at $56bn – which had been rejected by a Delaware judge.

The judge found Tesla’s directors had breached their fiduciary duty to the firm by awarding Mr Musk the pay-out.

Due to the fall in Tesla’s stock value, the compensation package is now estimated to be around $10bn less – but still greater than the GDP of many countries.

In addition, Tesla wants its shareholders to agree to the firm being moved from Delaware to Texas – which Mr Musk called for after the judge rejected his payday.

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Stock market today: Nasdaq futures pop, Tesla surges after earnings with more heavyweights on deck

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Tech stocks rose on Wednesday, outstripping the broader market as investors welcomed Tesla’s (TSLA) cheaper car pledge and waited for the next rush of corporate earnings.

The Nasdaq Composite (^IXIC) rose roughly 0.6%, coming off a sharp closing gain. The S&P 500 (^GSPC) was up 0.2%, continuing a rebound from its longest losing streak of 2024, while the Dow Jones Industrial Average (^DJI) fell 0.1%.

Tesla shares jumped nearly 12% after the EV maker’s vow to speed up the launch of more affordable models eclipsed its quarterly earnings and revenue miss. That cheered up investors worried about growth amid a strategy shift to robotaxis and the planned cancellation of a cheaper model.

The results from the first “Magnificent Seven” to report have intensified the already high hopes for Big Tech earnings, that the megacaps can revive the rally in stocks they powered. The spotlight is now on Meta’s (META) report due after the market close, as the Facebook owner’s shares rose after the Senate voted for a potential ban on rival TikTok. Microsoft (MSFT) and Alphabet (GOOG) next up on Thursday.

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Meanwhile, Boeing (BA) reported better than expected first quarter results before the opening bell with a loss per share of $1.13, narrower than the $1.72 estimated by Wall Street. Shares rose about 2% in morning trade.

Live6 updates

  • Tech leads at the open

    Tech stocks rose on Wednesday, outstripping the broader market as investors welcomed Tesla’s (TSLA) cheaper car pledge and waited for the next rush of corporate earnings.

    The Nasdaq Composite (^IXIC) rose roughly 0.6%, coming off a sharp closing gain. The S&P 500 (^GSPC) was up 0.2%, continuing a rebound from its longest losing streak of 2024, while the Dow Jones Industrial Average (^DJI) fell 0.1%.

  • Just off the phone: Otis CEO Judy Marks

    Many in the Yahoo Finance newsroom know of my joy for reading up on elevator and escalator maker Otis Worldwide (OTIS) — I am fascinated by what the company makes, how it makes it and what it all says about the health of the global economy.

    I just got off the phone with Otis CEO Judy Marks. Her comments to me on China — following her trip in March to the country (an important market for Otis) — left an impression:

    “The message from the Chinese government is we want economic development. We want foreign direct investment. We’re going to celebrate 40 years in China this year, and it’s an important market to us, but we’ve watched as the market has developed and some of the challenges in the property market and they’re really continuing. I would tell you that the property market and the new equipment market similar to the last 18 to 24 months, it remains weak. Liquidity and credit constraints are weighing on the developers, and the top 50 developer sales this quarter were down almost 50% versus this quarter last year. So on the equipment side, we’re calling this a down high single digit to down 10% market for the year.”

    Marks doesn’t see growth returning to Otis’ China business in 2024.

  • Hilton continues to buy its company back

    Hilton (HLT) continues to be one of the most aggressive acquirers of its stock out of the gazillion companies I follow closely.

    In many respects, it almost feels like Hilton is taking itself private again! The hotel and resorts company went public again in 2013 after being bought by Blackstone in 2007.)

    This from the company’s just-released earnings report:

    “During the three months ended March 31, 2024, Hilton repurchased 3.4 million shares of its common stock at an average price per share of $196.17, for a total of $662 million, returning $701 million of capital to shareholders during the quarter including dividends. The number of shares outstanding as of April 19, 2024 was 250.0 million.”

    For perspective, Hilton ended 2022 with a share count of 277 million.

  • Toymaker earnings not coming in fun

    No playing around here, earnings from major toymakers Mattel (MAT) and Hasbro (HAS) aren’t very fun to look at.

    Not exactly a great earnings report from Mattel last night — now saying it will return to revenue growth in 2025. Mattel is unique in that the Barbie movie really drove up its results last year, so things mathematically will be down. Sales fell 1% year-over-year in the first quarter.

    Hasbro’s earnings this morning are also tough on the eyes for investors. The company is calling out a 21% sales plunge in its key consumer products business due to “broader industry trends, exited businesses and reduced closeout sales as a result of last year’s inventory clean-up.”

    Both weak reports say a lot about where shoppers minds are at right now … not with buying dolls, action figures and board games.

  • One stat to know on AT&T

    I am still wading through AT&T’s (T) long earnings report, but one number caught my attention right off the jump.

    $4.7 billion.

    That’s how much debt AT&T repaid in the quarter, as it continues to try to bring down leverage in life after Time Warner. CEO John Stankey has told me a few times within the past year that paying down debt is one of the most important goals for his management team.

    As it should be — AT&T still ended the first quarter with about $132.8 billion in total debt! The company’s market cap is $118 billion.

  • A list of questions Tesla investors need to ponder

    The day after.

    Tesla (TSLA) CEO Elon Musk has played investors like a fiddle. He gave them what they were clamoring for ahead of earnings — details on a cheaper Tesla — and they are eating it up. Shares are up 10% in pre-market trading, and the company’s ticker is dominating the Yahoo Finance Trending Ticker page.

    All of that is fine and good, but it all detracts (likely by Musk’s design) from the main story at Tesla that has weighed on its stock price this year: The company is struggling, and any bold promises by Musk that sends its stock higher inside an awful year for the company should be questioned big-time.

    Here are some questions the Tesla bulls need to ask themselves.

    • Musk promises robotaxis, shows off in the earnings slide-deck what their ride-sharing app may look like. But…
      • What do regulators have to say about this? How feasible is this launch within the next 12-months?
      • Musk does know that Uber (UBER) exists right? And that it’s nicely making profits finally and investing aggressively in its business.
      • Musk seems to think people will want to share their Teslas and make this platform a success. What happens if they don’t want to share their tricked out Model 3?
      • Musk mentions Tesla will own some of the robotaxi fleet. What does that do to its cash flow and margin profile? Do investors and analysts want to see Tesla saddled with these extra costs while the pure EV business is under pressure and they are trying to make humanoid Optimus robots?
    • Musk promises he is fully engaged at Tesla. But …
      • Some interesting dialogue on the earnings call on how long Musk plans to stay CEO of Tesla. He didn’t answer precisely with a timeline, said he works on Sunday and seemingly around the clock (like many other humans). He then questioned whether Tesla could get out its robots if he weren’t leading the company. Is now the time to ponder a Musk-less Tesla within the next few years? What does that even look like for investors? So many of his top execs have left or are leaving, including one of the guys on the earnings call last night! If buttoned-up/corporate Disney (DIS) CEO Bob Iger is seen as failing at succession planning, then Musk could be seen as one of the worst succession planners in CEO history.
    • Musk pounds the table on Tesla being an AI company again. But …
      • Sure, Tesla has some amazing technology. But doesn’t Tesla make cars first that then use its technology? Who would you rather own stock in? A pure play AI company such as Microsoft (MSFT) or a car company masquerading as an AI company?
    • Musk hypes a cheaper Tesla. But …
      • Tesla is no stranger to recalls and concerns about product quality. Just check out the Cybertruck recall last week! So, how high quality is a $25,000 Tesla going to be? This sounds like it could be a dreadful ownership experience, not unlike when my parents bought a cheap 1986 Ford Tempo and a 1987 Ford Escort when they came out.

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