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More than 2,000 families suing social media companies over kids’ mental health

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When whistleblower Frances Haugen pulled back the curtain on Facebook in the fall of 2021, thousands of pages of internal documents showed troubling signs that the social media giant knew its platforms could be negatively impacting youth, and were doing little to effectively change it. With around 21 million American adolescents on social media, parents took note.

Now, families are suing social media. Since we first reported this story last December, the number of families pursuing lawsuits has grown to over 2,000. More than 350 lawsuits are expected to move forward this year against TikTok, Snapchat, YouTube, Roblox and Meta – the parent company to Instagram and Facebook.

Tonight, you will hear from some of the families suing social media. We want to warn you that some of the content in this story is alarming, but we thought it was important to include because parents say the posts impacted their kids’ mental health and, in some cases, helped lead to the death of their children.

Kathleen Spence: They’re holding our children hostage and they’re seeking and preying on them.

Sharyn Alfonsi: Preying on them?

Kathleen Spence: Yes.

The Spence family is suing social media giant Meta. Kathleen and Jeff Spence say Instagram led their daughter Alexis into depression and to an eating disorder at the age of 12.

Kathleen Spence: We realized that we were slowly losing her. We really had no comprehension to how severe social media had affected our daughter. She was being drawn into this hidden space and this dark world.

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Kathleen and Jeff Spence

It began after the spences, both middle school teachers from Long Island, New York, gave 11-year-old Alexis a cell phone to keep in touch with them after school.

Kathleen Spence: We had very strict rules from the moment she had the phone. The phone was never allowed in the room at night.  We would keep the phone in the hall.

Jeff Spence: We checked the phone. We put restrictions on the phone.

Alexis Spence: I would wait for my parents to fall asleep, and then I would just sit in the hallway or I would sneak my phone in my room. I wasn’t allowed to use a lot of apps and they had a lot of the parental controls on.

Sharyn Alfonsi: And so how quickly did you figure out a way around the restrictions?

Alexis Spence: Pretty quickly.

Hoping to connect and keep up with friends, Alexis joined Instagram. Instagram policy mandates users are 13 years old. Alexis was 11.    

Sharyn Alfonsi: I thought you had to be 13?

Alexis Spence: It asks you, “Are you 13 years or older?” I checked the box “yes” and then just kept going.

Sharyn Alfonsi: And there was never any checks?

Alexis Spence: No. No verification or anything like that.

Sharyn Alfonsi: If I had picked up your phone would I have seen the Instagram app on there?

Alexis Spence: No. There were apps that you could use to disguise it as another app. So, you could download like a calculator, ‘calculator’, but it’s really Instagram.

Jeff Spence: There was always some work-around.

Sharyn Alfonsi: She was outwitting you.

Jeff Spence: Right, she was outwitting us.

Kathleen Spence: She was addicted to social media. We couldn’t stop it. It was much bigger than us.

  Alexis Spence

Now 20, Alexis says an innocent search on Instagram for fitness routines led her into a dark world.

Alexis Spence: It started as, like, fitness stuff. And then I guess that would spark the algorithm to show me diets, it then started to shift into eating disorders.

Sharyn Alfonsi: What were you seeing?

Alexis Spence: People would post photos of themselves who are very sickly or just very thin, and using them to promote eating disorders.

Some of the images that were sent to Alexis through Instagram’s algorithms

These are some of the images that were sent to Alexis through Instagram’s algorithms – which process the user’s browsing history and personal data, then push content to them they never directly asked for.

Sharyn Alfonsi: What did you learn from looking at these pro-anorexic websites?

Alexis Spence: A lot. Learning about diet pills and how to lose weight when you’re 11 and going through puberty and, like, your body is supposed to be changing. It’s hard.

Sharyn Alfonsi: When did that stop being something that you looked at and start being something that you were doing to yourself?

Alexis Spence: Within months.

Sharyn Alfonsi: Did it normalize it for you? Did you think, “Oh, well, other people are doing this”?

Alexis Spence: Yeah. Definitely. Like, they needed help. I needed help. And instead of getting help, I was getting advice on how to continue.

By the time she was 12, Alexis had developed an eating disorder. She had multiple Instagram accounts and says she would spend five hours a day scrolling through the app, even though it often made her feel depressed.

She drew this picture of herself in her diary crying, surrounded by her phone and laptop, with thoughts reading, ‘stupid, fat…kill yourself.’

Alexis Spence: I was struggling with my mental health. I was struggling with my depression and my body image. And social media did not help with my confidence. And, if anything, it made me, like, hate myself.

It all came to a head her sophomore year when Alexis posted on Instagram that she didn’t deserve to exist. A friend alerted a school counselor.

Kathleen Spence: That was the scariest day of our lives. I got a call to come to the school.  And I went there and they were just showing me all of these Instagram posts of how Alexis wanted to kill herself and hurt herself. And if Instagram is really — has all the software to protect them, why was that not flagged? Why was that not identified?

This previously unpublished internal document reveals Facebook knew Instagram was pushing girls to dangerous content.

It says that in 2021, an Instagram employee ran an internal investigation on eating disorders by opening up a false account as a 13-year-old girl looking for diet tips. She was led to content and recommendations to follow ‘skinny binge’ and ‘apple core anorexic.’

Other memos show Facebook employees raising concerns about company research that revealed Instagram made 1-in-3 teen girls feel worse about their bodies and that teens who used the app felt higher rates of anxiety and depression.

Sharyn Alfonsi: What was it like when you saw those Facebook papers for the first time?

Kathleen Spence: Sickening. The fact that I was sitting there, struggling and hoping to save my daughter’s life. And they had all these documents behind closed doors that they could’ve protected her. And they chose to ignore that research.

Attorney Matt Bergman represents the Spence family. He started the Social Media Victims Law Center after reading the Facebook papers and is now working with more than 1,800 families who are pursuing lawsuits against social media companies like Meta.     

Matt Bergman: Time and time again, when they have an opportunity to choose between safety of our kids and profits, they always choose profits.

  Matt Bergman

This summer, Bergman and his team plan on starting the discovery process for the federal case against Meta and other social media companies, a multi-million dollar suit that he says is more about changing policy than financial compensation.

Bergman spent 25 years as a product liability attorney specializing in absestos and mesothelioma cases. He argues the design of social media platforms is ultimately hurting kids.

Matt Bergman: They have intentionally designed a product that is addictive. They understand that if children stay online, they make more money. It doesn’t matter how harmful the material is.

Sharyn Alfonsi: So the fact that these kids ended up seeing the things that they saw, that were so disturbing, wasn’t by accident; it was by design?

Matt Bergman: Absolutely. This is not a coincidence.

Sharyn Alfonsi: Isn’t it the parents’ job to monitor this stuff?

Matt Bergman: Well, of course it is. I’m all for parental responsibility. But these products are explicitly designed to evade parental authority.

Sharyn Alfonsi: So what needs to be done?

Matt Bergman: Number one is age and identity verification. You know, that technology exists. You know, if people are trying to hook up on Tinder there’s technology to make sure that the people are who they say they are. Number two would be turn off the algorithms. You know, there’s no reason why Alexis Spence, who was interested in exercise, should have been directed toward anorexic content. Number three would be warnings so that parents know what’s going on. Let’s be realistic, you’re never gonna have social media platforms be 100% safe. But, you know, these changes would make them safer.

Right now, the Roberts family says social media is not safe for kids. Englyn Roberts was the baby in a large family, the center of her parents Toney and Brandy’s world.

Toney Roberts: She made every day…

Brandy Roberts: Special.

Toney Roberts: Every day felt like Christmas here.

  Toney and Brandy Roberts

But Englyn’s life online told a different story. As the pandemic played out, Englyn wrote about struggles with self-worth, relationships and mental health.

One August night in 2020, just a few hours after Toney and Brandy kissed their 14-year-old smiling daughter goodnight, Brandy received a text from a parent of one of Englyn’s friends who was worried about Englyn and suggested they check on her.

Toney Roberts: We went upstairs, and we checked, and her door was locked. That was kinda odd, so I took the key from the top and we opened the door and no Englyn. And when I turned around that’s when I found her. When you find your child hanging, and you are in that moment in disbelief. It’s just no way. Not our baby. Not our child. And then ultimately, I fault myself.

Sharyn Alfonsi: Why do you fault yourself?

Toney Roberts: Because I’m dad. I’m supposed to know.

Sharyn Alfonsi: Prior to that night you had no idea that she was depressed?

Toney Roberts: Not. Not even close.

Like the Spence family, Toney Roberts started connecting the dots after the Facebook papers came out and began digging through his daughter’s phone for answers. He found an Instagram post sent to Englyn from a friend.

Toney Roberts: There was a video. And that video was a lady on Instagram pretending to hang herself, and that’s ultimately what our child did. Cause, you ask yourself, how did she come up with this idea? And then when I did the research, there it was. She saw it on Instagram. It was on her phone.

Brandy Roberts: If that video wasn’t sent to her, because she copied it, she wouldn’t have had a way of knowing how to do that certain way of hanging yourself.

Toney and Englyn Roberts

Nearly a year and a half after Englyn’s death, that hanging video was still circulating on Instagram, with at least 1,500 views. Toney Roberts says it was taken down in December 2021. The Roberts are suing Meta, the parent company to Instagram.

Toney Roberts: If they so call monitor and do things, how could it stay on that site? Because part of their policies says they don’t allow for self-harm photos, videos, things of that nature. So, who’s holding them accountable?

Meta declined our request for an interview, but it’s global head of safety gave us this statement – telling us, “we want teens to be safe online” and that Instagram doesn’t “allow content promoting self-harm or eating disorders,” and that Meta has improved Instagram’s “age verification technology.”

But when 60 Minutes ran this test last fall, our colleague was able to lie about her age and sign up for Instagram as a 13-year-old with no verifications. We were also able to search for skinny and harmful content. And while a prompt came up asking if we wanted help, we instead clicked see posts and easily found content promoting anorexia and self harm — showing more rigorous change is needed, a challenge the Spence and Roberts families are ready for.

Kathleen Spence: We’re being gaslighted by the big tech companies that it’s our fault. When really what we should be doing as parents is banding together and say, “No. You need to do better. I’m doing everything I can. You need to do better.”

Brandy Roberts: We’ve lost, we’ve learned, but what’s gonna stop these companies from continuing to let things happen if they don’t change or be forced to make a change?

Toney Roberts: Social media is the silent killer for our children’s generation. That’s the conclusion I’ve come to. Why is everyone in power that can help change this, why is it not changing quick–enough? If our children are truly our future, what’s the wait?

That change may finally be coming. Late last month the surgeon general issued a stark warning that social media is posing a “profound risk of harm to the mental health and well-being” of America’s youth and is calling on the government and tech companies to implement tougher standards for use.

RESPONSES FROM META, SNAPCHAT, AND TIKTOK

Statement from Meta

“We want teens to be safe online. We’ve developed more than 30 tools to support teens and families, including supervision tools that let parents limit the amount of time their teens spend on Instagram, and age verification technology that helps teens have age-appropriate experiences. We automatically set teens’ accounts to private when they join Instagram, and we send notifications encouraging them to take regular breaks. We don’t allow content that promotes suicide, self-harm or eating disorders, and of the content we remove or take action on, we identify over 99% of it before it’s reported to us. We’ll continue to work closely with experts, policymakers and parents on these important issues.” – Antigone Davis, Vice President, Global Head of Safety, Meta

Statement from Snapchat Global Head of Platform Safety Jacqueline Beauchere

“The loss of a family member is devastating, and our hearts go out to people facing these tragedies, no matter the circumstances. We designed Snapchat to be different from traditional social media, built around visual messaging between real friends and avoiding the most toxic features that encourage social comparison and can take a toll on mental health. We know that friendships are a critical source of support for young people, especially when dealing with mental health challenges, and we continue to work with leading experts on in-app tools and resources to support our community – especially those who may be struggling.”

TikTok only provided background information and declined to provide statement in response to our story.

Produced by Ashley Velie. Associate producers, Jennifer Dozor and Elizabeth Germino. Edited by April Wilson.

 

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What to stream this weekend: ‘Civil War,’ Snow Patrol, ‘How to Die Alone,’ ‘Tulsa King’ and ‘Uglies’

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Hallmark launching a streaming service with two new original series, and Bill Skarsgård out for revenge in “Boy Kills World” are some of the new television, films, music and games headed to a device near you.

Also among the streaming offerings worth your time as selected by The Associated Press’ entertainment journalists: Alex Garland’s “Civil War” starring Kirsten Dunst, Natasha Rothwell’s heartfelt comedy for Hulu called “How to Die Alone” and Sylvester Stallone’s second season of “Tulsa King” debuts.

NEW MOVIES TO STREAM SEPT. 9-15

Alex Garland’s “Civil War” is finally making its debut on MAX on Friday. The film stars Kirsten Dunst as a veteran photojournalist covering a violent war that’s divided America; She reluctantly allows an aspiring photographer, played by Cailee Spaeny, to tag along as she, an editor (Stephen McKinley Henderson) and a reporter (Wagner Moura) make the dangerous journey to Washington, D.C., to interview the president (Nick Offerman), a blustery, rising despot who has given himself a third term, taken to attacking his citizens and shut himself off from the press. In my review, I called it a bellowing and haunting experience; Smart and thought-provoking with great performances. It’s well worth a watch.

— Joey King stars in Netflix’s adaptation of Scott Westerfeld’s “Uglies,” about a future society in which everyone is required to have beautifying cosmetic surgery at age 16. Streaming on Friday, McG directed the film, in which King’s character inadvertently finds herself in the midst of an uprising against the status quo. “Outer Banks” star Chase Stokes plays King’s best friend.

— Bill Skarsgård is out for revenge against the woman (Famke Janssen) who killed his family in “Boy Kills World,” coming to Hulu on Friday. Moritz Mohr directed the ultra-violent film, of which Variety critic Owen Gleiberman wrote: “It’s a depraved vision, yet I got caught up in its kick-ass revenge-horror pizzazz, its disreputable commitment to what it was doing.”

AP Film Writer Lindsey Bahr

NEW MUSIC TO STREAM SEPT. 9-15

— The year was 2006. Snow Patrol, the Northern Irish-Scottish alternative rock band, released an album, “Eyes Open,” producing the biggest hit of their career: “Chasing Cars.” A lot has happened in the time since — three, soon to be four quality full-length albums, to be exact. On Friday, the band will release “The Forest Is the Path,” their first new album in seven years. Anthemic pop-rock is the name of the game across songs of love and loss, like “All,”“The Beginning” and “This Is the Sound Of Your Voice.”

— For fans of raucous guitar music, Jordan Peele’s 2022 sci-fi thriller, “NOPE,” provided a surprising, if tiny, thrill. One of the leads, Emerald “Em” Haywood portrayed by Keke Palmer, rocks a Jesus Lizard shirt. (Also featured through the film: Rage Against the Machine, Wipers, Mr Bungle, Butthole Surfers and Earth band shirts.) The Austin noise rock band are a less than obvious pick, having been signed to the legendary Touch and Go Records and having stopped releasing new albums in 1998. That changes on Friday the 13th, when “Rack” arrives. And for those curious: The Jesus Lizard’s intensity never went away.

AP Music Writer Maria Sherman

NEW SHOWS TO STREAM SEPT. 9-15

— Hallmark launched a streaming service called Hallmark+ on Tuesday with two new original series, the scripted drama “The Chicken Sisters” and unscripted series “Celebrations with Lacey Chabert.” If you’re a Hallmark holiday movies fan, you know Chabert. She’s starred in more than 30 of their films and many are holiday themed. Off camera, Chabert has a passion for throwing parties and entertaining. In “Celebrations,” deserving people are surprised with a bash in their honor — planned with Chabert’s help. “The Chicken Sisters” stars Schuyler Fisk, Wendie Malick and Lea Thompson in a show about employees at rival chicken restaurants in a small town. The eight-episode series is based on a novel of the same name.

Natasha Rothwell of “Insecure” and “The White Lotus” fame created and stars in a new heartfelt comedy for Hulu called “How to Die Alone.” She plays Mel, a broke, go-along-to-get-along, single, airport employee who, after a near-death experience, makes the conscious decision to take risks and pursue her dreams. Rothwell has been working on the series for the past eight years and described it to The AP as “the most vulnerable piece of art I’ve ever put into the world.” Like Mel, Rothwell had to learn to bet on herself to make the show she wanted to make. “In the Venn diagram of me and Mel, there’s significant overlap,” said Rothwell. It premieres Friday on Hulu.

— Shailene Woodley, DeWanda Wise and Betty Gilpin star in a new drama for Starz called “Three Women,” about entrepreneur Sloane, homemaker Lina and student Maggie who are each stepping into their power and making life-changing decisions. They’re interviewed by a writer named Gia (Woodley.) The series is based on a 2019 best-selling book of the same name by Lisa Taddeo. “Three Women” premieres Friday on Starz.

— Sylvester Stallone’s second season of “Tulsa King” debuts Sunday on Paramount+. Stallone plays Dwight Manfredi, a mafia boss who was recently released from prison after serving 25 years. He’s sent to Tulsa to set up a new crime syndicate. The series is created by Taylor Sheridan of “Yellowstone” fame.

Alicia Rancilio

NEW VIDEO GAMES TO PLAY

— One thing about the title of Focus Entertainment’s Warhammer 40,000: Space Marine 2 — you know exactly what you’re in for. You are Demetrian Titus, a genetically enhanced brute sent into battle against the Tyranids, an insectoid species with an insatiable craving for human flesh. You have a rocket-powered suit of armor and an arsenal of ridiculous weapons like the “Chainsword,” the “Thunderhammer” and the “Melta Rifle,” so what could go wrong? Besides the squishy single-player mode, there are cooperative missions and six-vs.-six free-for-alls. You can suit up now on PlayStation 5, Xbox X/S or PC.

— Likewise, Wild Bastards isn’t exactly the kind of title that’s going to attract fans of, say, Animal Crossing. It’s another sci-fi shooter, but the protagonists are a gang of 13 varmints — aliens and androids included — who are on the run from the law. Each outlaw has a distinctive set of weapons and special powers: Sarge, for example, is a robot with horse genes, while Billy the Squid is … well, you get the idea. Australian studio Blue Manchu developed the 2019 cult hit Void Bastards, and this Wild-West-in-space spinoff has the same snarky humor and vibrant, neon-drenched cartoon look. Saddle up on PlayStation 5, Xbox X/S, Nintendo Switch or PC.

Lou Kesten

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Trump could cash out his DJT stock within weeks. Here’s what happens if he sells

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Former President Donald Trump is on the brink of a significant financial decision that could have far-reaching implications for both his personal wealth and the future of his fledgling social media company, Trump Media & Technology Group (TMTG). As the lockup period on his shares in TMTG, which owns Truth Social, nears its end, Trump could soon be free to sell his substantial stake in the company. However, the potential payday, which makes up a large portion of his net worth, comes with considerable risks for Trump and his supporters.

Trump’s stake in TMTG comprises nearly 59% of the company, amounting to 114,750,000 shares. As of now, this holding is valued at approximately $2.6 billion. These shares are currently under a lockup agreement, a common feature of initial public offerings (IPOs), designed to prevent company insiders from immediately selling their shares and potentially destabilizing the stock. The lockup, which began after TMTG’s merger with a special purpose acquisition company (SPAC), is set to expire on September 25, though it could end earlier if certain conditions are met.

Should Trump decide to sell his shares after the lockup expires, the market could respond in unpredictable ways. The sale of a substantial number of shares by a major stakeholder like Trump could flood the market, potentially driving down the stock price. Daniel Bradley, a finance professor at the University of South Florida, suggests that the market might react negatively to such a large sale, particularly if there aren’t enough buyers to absorb the supply. This could lead to a sharp decline in the stock’s value, impacting both Trump’s personal wealth and the company’s market standing.

Moreover, Trump’s involvement in Truth Social has been a key driver of investor interest. The platform, marketed as a free speech alternative to mainstream social media, has attracted a loyal user base largely due to Trump’s presence. If Trump were to sell his stake, it might signal a lack of confidence in the company, potentially shaking investor confidence and further depressing the stock price.

Trump’s decision is also influenced by his ongoing legal battles, which have already cost him over $100 million in legal fees. Selling his shares could provide a significant financial boost, helping him cover these mounting expenses. However, this move could also have political ramifications, especially as he continues his bid for the Republican nomination in the 2024 presidential race.

Trump Media’s success is closely tied to Trump’s political fortunes. The company’s stock has shown volatility in response to developments in the presidential race, with Trump’s chances of winning having a direct impact on the stock’s value. If Trump sells his stake, it could be interpreted as a lack of confidence in his own political future, potentially undermining both his campaign and the company’s prospects.

Truth Social, the flagship product of TMTG, has faced challenges in generating traffic and advertising revenue, especially compared to established social media giants like X (formerly Twitter) and Facebook. Despite this, the company’s valuation has remained high, fueled by investor speculation on Trump’s political future. If Trump remains in the race and manages to secure the presidency, the value of his shares could increase. Conversely, any missteps on the campaign trail could have the opposite effect, further destabilizing the stock.

As the lockup period comes to an end, Trump faces a critical decision that could shape the future of both his personal finances and Truth Social. Whether he chooses to hold onto his shares or cash out, the outcome will likely have significant consequences for the company, its investors, and Trump’s political aspirations.

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Arizona man accused of social media threats to Trump is arrested

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Cochise County, AZ — Law enforcement officials in Arizona have apprehended Ronald Lee Syvrud, a 66-year-old resident of Cochise County, after a manhunt was launched following alleged death threats he made against former President Donald Trump. The threats reportedly surfaced in social media posts over the past two weeks, as Trump visited the US-Mexico border in Cochise County on Thursday.

Syvrud, who hails from Benson, Arizona, located about 50 miles southeast of Tucson, was captured by the Cochise County Sheriff’s Office on Thursday afternoon. The Sheriff’s Office confirmed his arrest, stating, “This subject has been taken into custody without incident.”

In addition to the alleged threats against Trump, Syvrud is wanted for multiple offences, including failure to register as a sex offender. He also faces several warrants in both Wisconsin and Arizona, including charges for driving under the influence and a felony hit-and-run.

The timing of the arrest coincided with Trump’s visit to Cochise County, where he toured the US-Mexico border. During his visit, Trump addressed the ongoing border issues and criticized his political rival, Democratic presidential nominee Kamala Harris, for what he described as lax immigration policies. When asked by reporters about the ongoing manhunt for Syvrud, Trump responded, “No, I have not heard that, but I am not that surprised and the reason is because I want to do things that are very bad for the bad guys.”

This incident marks the latest in a series of threats against political figures during the current election cycle. Just earlier this month, a 66-year-old Virginia man was arrested on suspicion of making death threats against Vice President Kamala Harris and other public officials.

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