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Ontario Amazon whistleblower says company didn’t disclose coronavirus case to all – Global News



An Amazon warehouse employee in Brampton, Ont., says the company failed to tell all employees that a worker at the facility was infected with coronavirus.

“It’s COVID-19, it’s must-know knowledge. You have to tell your employees if there’s a case,” the man said.

Global News agreed not to identify the employee because he said he’s certain he would be terminated if Amazon knew he had gone public with his concerns.

“You’d lose your job for sure,” the veteran Amazon employee said, noting he is not a manager or supervisor with the company.

Employee at Balzac, Alberta Amazon warehouse tests positive for COVID-19

A senior Amazon vice president in the United States resigned last week in support of whistleblowers who have been fired by the company after calling attention to safety complaints at Amazon facilities.

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The company defended the termination of user experience designers who criticized Amazon’s treatment of warehouse workers. Amazon said the two employees were terminated for “repeatedly violating internal policies.”

In Brampton, Amazon didn’t announce the news of the new COVID-19 case to everyone, the warehouse employee who contacted Global News said. He said the information was shared with him by a fellow employee who had received a text message from the company.

“He asked me, ‘Did you get the message?’ I said, ‘What message?’” the man recalled.

The employee said he found out about the COVID-19 case at the Amazon facility north of Toronto partway through his 10-hour shift on Friday. He has not returned to work since, citing concern for his safety and his family’s.

The text message shared with Global News read in part, “We want to let you know about a confirmed case of COVID-19 at YYZ4. The affected individual was last on site at 4/28.”

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YYZ4 refers to the Brampton facility where the employee works. The message was received three days after the employee who tested positive for the virus last worked at the plant.

Amazon confirmed the diagnosis of an employee at its facility and said it was “supporting the individual who is recovering.”

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In a written statement, Amazon spokesperson Timothy Carter said the company is “taking extreme measures to ensure the safety of employees at our site.”

The company claimed it makes employees at a site aware of confirmed cases. The employee who came forward insisted he and other employees were not told.

“It’s COVID-19: it’s a life and death situation,” the employee told Global News.

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He said he lives with elderly parents, who are not in good health, and is worried about transmitting the virus to them.

“A lot of people are surprised they haven’t shut down the building,” the employee said.

Upon finding out about the COVID-19 case when he arrived at work, he went home early. He said he would not have gone to work that day had he been advised about the case.

The employee said Amazon communicates with him through texting messaging and email frequently to offer overtime shifts, for example. He said he received no message or email to announce the COVID-19 case.

“A lot of people were angry” when they found out the case from others, not the company itself, the man said.

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On the same day that the COVID-19 case was revealed to certain employees, he said Amazon reinstated its employee “points” system.

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The Amazon points system penalizes employees based on lateness, absences and other reasons. If someone acquires six points in a short period of time, the employee is asked to explain the reasons, or is terminated, he said.

But from mid-March until the end of April, the employee said Amazon had suspended the management system, giving more flexibility to deal with personal issues like child care.

However, the employee said workers were informed by email that the program would be back in effect.

“While I’m staying home, I’m being pointed by the attendance policy,” as well as not being paid, the man said.

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Global News asked Amazon why it restarted its points program in the midst of the pandemic, but the company did not respond to the question.

According to the Government of Canada’s COVID-19 information page, employees have “the right to know … the right to refuse dangerous work.”

“It should normally be sufficient for health and safety purposes to state that an (unnamed) person was in the workplace and that the person was infected.”

The Amazon employee who spoke to Global News said he hopes the company is more transparent if there are future cases.

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“You advertise and tell people you’re one of the safest companies to work for … and then it’s not communicated,” he said.

© 2020 Global News, a division of Corus Entertainment Inc.

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Canadian airlines could ‘fail’ if forced to refund passengers



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Canadian airlines could ‘fail’ if forced to refund passengers, says transport minister

Transport Minister Marc Garneau says that Canadian airlines could go bankrupt if the ailing industry is compelled to refund passengers billions of dollars for flights cancelled due to the pandemic.

“I have said many times that I have enormous sympathy for those who would have preferred to have a cash refund in these difficult circumstances. It is far from being an ideal situation,” Garneau told a press conference earlier today.

“At the same time, if airlines had to immediately reimburse all cancelled tickets, it would have a devastating effect on the air sector, which has been reeling since the COVID 19 pandemic started.”

Garneau was doubling down on a message he delivered to the House of Commons’ pandemic committee on Thursday, when he warned MPs that if airlines “had to reimburse at this time, some of them could fail.”

The minister said today it’s his responsibility to help Canada’s airlines survive the pandemic.

“It is so essential for this country,” he said. “This is the second largest country on Earth, with its distances and remote areas, and we expect and need an airline industry in this country.”

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But his response isn’t sitting well with Canadians struggling financially during the pandemic who argue it’s their right as consumers to get their money back for flights they never took.

“It’s very disappointing and frustrating,” said Tammie Fang, a health care essential worker in B.C. “My rights as a consumer have been put aside to help balance the airline industry.”

Fang works at a New Westminster hospital assisting with open-heart surgeries. She said she spends much of her spare time calling and emailing Air Transat seeking a refund of roughly $500 for a flight to Toronto she never took. She describes it as an extra burden during an already stressful and financially challenging time.

“It’s disheartening,” she said. “It’s unbelievable how much effort we have to put in.”

<p class=”canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm” type=”text” content=”Airlines’ survival versus consumers’ rights” data-reactid=”43″>Airlines’ survival versus consumers’ rights

Canada’s airline industry has been hit particularly hard by the pandemic, and most of the country’s airline fleet is sitting idle at airports across the country. Airlines are losing 90 per cent of their normal revenue streams and some have put their operations completely on pause.

At the same time, pressure is mounting on the federal government to step in and force airlines to pay back passengers who also are struggling financially. Two petitions with more than 30,000 signatures combined have been submitted to Parliament in recent weeks calling on the government to demand that airlines tapping into taxpayer-funded government supports reimburse grounded passengers.

Nick Oxford/ReutersNick Oxford/Reuters

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Nick Oxford/Reuters

<p class=”canvas-atom canvas-text Mb(1.0em) Mb(0)–sm Mt(0.8em)–sm” type=”text” content=”Billions tied up in refunds” data-reactid=”66″>Billions tied up in refunds

For the most part, Canadian airlines are offering those passengers travel vouchers redeemable for two years. Air Canada also announced last week that it’s allowing people to transfer their tickets to others, which could permit ticket holders to sell them. The Canadian Transportation Agency has said offering vouchers could be a reasonable measure in the current circumstances.

Garneau’s office said it would cost airlines billions of dollars to refund customers. When CBC asked Transport Canada for specific numbers, it was told the figures the government receives from airlines amount to proprietary information that it isn’t authorized to release.

Air Canada’s books are open, since it’s a publicly traded company. It has about $2.6 billion tied up in ticket sales for future travel over the next year.

On March 16, the airline said its current liquidity level was $6.3 billion — a record level — and its balance sheet was solid. Since then, Air Canada has said it’s burning $22 million a day in operating costs and plans to reduce its workforce by 50 to 60 per cent. The company said a dramatic drop in demand during the pandemic caused the airline to slash its flight capacity by 95 per cent.

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Outside Rideau Cottage today, Prime Minister Justin Trudeau repeated a message he’s delivered in the past — that the government has to strike the right balance between keeping airlines afloat and preserving consumers’ rights.

“I hear clearly the concerns that Canadians have around their air tickets,” said Trudeau. “We will continue to work with the industry and with concerned groups of Canadians to ensure that we find a fair way through this.

“But I know Canadians at the same time want to make sure we continue to have an airline industry after this very difficult pandemic.”

The government is in talks with airlines and is looking to see what other countries have done with travel refunds. It’s expected to deliver an update on the file in the coming weeks.

Adrian Wyld/The Canadian PressAdrian Wyld/The Canadian Press

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Source: Yahoo News Canada

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Edited By Harry Miller

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Saint John's cruise ship season officially cancelled as feds extend ban –



Minister of Transport Marc Garneau has extended the cruise ship ban until at least Oct. 31, meaning no cruise ships will be arriving in Saint John this season.

In a press conference Friday, Garneau said cruise ships with overnight accommodations and capacity of over 100 people, including passengers and crew, will be prohibited from operating in Canadian waters until then. The ban was previously set to expire in July.

Port Saint John CEO Jim Quinn said this ban extension means an end to this year’s season for Saint John.

“[It’s] not totally unexpected,” he said. “We respect … the decisions that the government makes because it’s all about protection of our population.”

Port Saint John CEO Jim Quinn said last year was likely the port authority’s most financially successful year. (Matthew Bingley/CBC)

Quinn said the port was expecting record-setting cruise revenue in 2020, but COVID-19 restrictions nationally and internationally have already cost the city 80,000 visitors. That’s about half of the expected visitors the cruise ships were set to bring.

There were 51 calls still on the schedule between July 31 and Oct. 27.

“The government has said that cruising will not be taking place in Canada before Oct. 31. So I guess… that means there will be no cruise vessels coming into Saint John this season”

In response to a question about what the federal government is planning to help the tourism sector, Garneau said the minister responsible for tourism, Mélanie Joly would be the best person to answer that question.

“I agree with you there will be a serious impact on the tourism industry, especially for cruise ships,” he said. “This is something that is important for some provinces in our country, unfortunately, because we have decided to minimize risk.”

“There will be economic impacts.” 

Quinn said the port is hoping there will be a vaccine by the time next season starts. But it’s still too soon to prepare for a cruise ship season if there is no vaccine by 2021.

“It’s too early for us to contemplate that in terms of doing anything with next season,” he said. “The cruise lines are very focused on doing all of the right things and to ensure that safety procedures and protocols are in place to regain the confidence of of the cruising public and officials and communities that they visit.”

He said next season is a full twelve months away “so a lot of water to go under the bridge between now and then.”

He said there are no scheduled Port Saint John layoffs, but the port won’t be hiring the usual seasonal and temporary workers involved with the cruise ship visits.

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Alberta announces 13 new COVID-19 cases, 1 more death Saturday – Global News



Alberta Health announced 13 new lab-confirmed COVID-19 cases in the province on Saturday, bringing the total number of active cases to 604 and the total number of confirmed cases to 6,992.

The province reported one additional death.


The province said 53 people are in hospital, with five of them in intensive care.

Alberta partners with fast-food restaurants to distribute 4 non-medical masks to every resident

As of Saturday, 661 cases stemmed from an unknown exposure.

In total, 6,245 Albertans have recovered from COVID-19, Alberta Health said.

Case breakdown:

  • Calgary zone: 461 active cases and 4,295 recovered
  • South zone: 44 active cases and 1,182 recovered
  • Edmonton zone: 67 active cases and 464 recovered
  • North zone: 27 active cases and 200 recovered
  • Central zone: two active cases and 95 recovered
  • yet-to-be-confirmed zones: three active cases and nine recovered

Hand sanitizer and a face mask.

Kaylen Small/Global News


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Alberta Health said one new death was reported Saturday while one previous death was determined not to be related to COVID-19, meaning the death toll stands at 143.

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The latest death was ​​a man in his 70s at Intercare Brentwood Care Centre in Calgary, Alberta Health said.

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Death breakdown:

  • 104 in Calgary zone
  • 16 in North zone
  • 13 in Edmonton zone
  • nine in South zone
  • one in Central zone

Alberta Health said there are 62 active cases and 657 recovered cases at continuing care facilities, adding that 109 residents have died.

Mental health funding update

On Saturday, the province provided an update on $21.6 million in funding that will expand online and virtual resources for mental health and addiction challenges because of the pandemic. Last month, the government said it was $21.4 million, which was a typo, according to Kassandra Kitz, the press secretary for Mental Health and Addictions.

The government said this money is the first portion of the $53-million COVID-19 mental health action plan announced in April.

Kenney pledges $53M in mental health funding as Alberta sees no new COVID-19 deaths

$21.6M funding breakdown:

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  • expand Kids Help Phone and crisis text line – $1.8 million (previously announced)
  • expand Addiction Helpline and the Mental Health Helpline – $9.6 million (previously announced)
  • expand 211 – $3 million (previously announced)
  • Big White Wall – $1 million
  • InnoWell – $2 million
  • community-based supports – $3 million
  • about $1.2 million in capital costs

Associate Minister of Health and Addictions Jason Luan said that many Albertans are in need of mental health and addiction recovery supports during the pandemic — and when it’s over.

“This funding is giving more people free access to supports 24/7, and it’s enabling our government to work with our sector partners to develop other innovative supports,” he said in a statement.

“We are in this together and we will support Albertans every step of the way.”

Coronavirus: Calgary mental health services want you to reach out, be self-compassionate

Since the end of March, the Addiction Helpline (1-866-332-2322) has responded to more than 1,000 calls and the Mental Health Helpline (1-877-303-2642) has responded to more than 3,400 calls, according to the Alberta government.

The Kids Help Phone (1-800-668-6868) experienced about a 50 per cent increase in demand for its texting service (text CONNECT to 686868) since the start of the pandemic, the province said.

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In April, Alberta 211 responded to more than 2,700 calls — more than 400 of which were about mental health and substance use, the government said.


Alberta Health said testing is now available to all Albertans, whether they have COVID-19 symptoms or not.

© 2020 Global News, a division of Corus Entertainment Inc.

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