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Part 2: When Job Hunting Your Image is Everything

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This column is the second of a 2-part series discussing an aspect that most job seekers ignore, the image they project to employers.

Part 2: The second hardest part is getting them to fall in love with you.

A stunning first impression was not the same thing as love at first sight. But surely it was an invitation to consider the matter.” – Lois McMaster Bujold, writer.

Lois’s words remind us that a positive first impression is a prerequisite for someone to consider if you’re worth falling in love with. For the sake of this column, I’m using the term “love” broadly.

Congratulations! You passed the employer’s vetting of your resume, digital footprint and, most likely, phone interview. Now you’re sitting in reception waiting for your interviewer to meet you.

Now’s the time, or rather when you were choosing what to wear to your interview, to heed the advice I received years ago from an executive of the company I was working at, “What others think of you determines whether or not you move forward.”

All these years later, I still remember his words. Right or wrong, people judge your character and professionalism based on their first impression of you.

Do you appear to be…

  • someone who can be trusted?
  • someone who’s easily approachable or rather to be avoided?
  • someone who’s a member of their tribe?
  • someone who’s confident or timid?
  • someone who’s competent, intelligent, and presumably educated?
  • someone who’s well-mannered?

 

Have you ever asked yourself this uncomfortable question: How do people probably perceive me when they meet me for the first time?

TRUTH BOMB: Often, hiring decisions are based more on a person’s social fit than on their skills and experience. Being seen as easy to work with is a massively underrated career skill.

There’s no one right image. There’s no good or bad image. Instead, there’s an image that either supports or doesn’t support your career and personal goals. Your image matters in your professional and personal life because it helps you advance.

The physical image (READ: nonverbal communication) you project comprises of:

 

  • Your appearance (nonverbal communication)
  • Your behaviour (verbal and nonverbal communication)
  • Your communication (verbal communication)

Imagine your interviewer walking into the reception area and seeing you for the first time. Your image should make people like you and trust you as soon as they see you. Do you think your image, your first impression, attracts people? Do you think your image makes people want to spend time with you and have a conversation with you?

 

  • Based on your appearance, do you seem likeable?
  • How does your appearance make people feel?

 

Image matters because it’s about trust. It’s your responsibility to take responsibility for the way you are perceived. You’re the only person in control of the first impression you make and your ongoing image. Your outer presence reflects your qualities; therefore, it’s imperative that your appearance supports the message of authenticity, honesty and reliability.

Looking good and feeling good is a recipe for success. Confidence in your appearance leads to self-confidence. More importantly, your interviewer’s initial impression and gut feeling—all hiring decisions come down to “gut feel”—about you will be positive, as opposed to them thinking, “This person isn’t going to work out. I’m wasting my time interviewing him.” More than once, upon meeting a candidate for the first time and noticing their appearance and how they greeted me, I said to myself, “This is going to be a short interview.”

When it comes to making a positive first impression, keeping your appearance clean and neat is essential, as well as greeting your interviewer with a smile, a firm handshake, and making eye contact—body language that indicates you’re self-assured. Your goal is for your interviewer to focus on you and your skills, not your clothes, grooming, and mannerisms.

Your appearance is your interviewer’s first glimpse of your judgment skills. For example, if you’re applying for a high-level managerial job in the financial industry where tailored suits are the norm, showing up in anything less indicates either poor knowledge of industry expectations or a disregard for established professional image standards. Likewise, if you’re interviewing for a job as a hospice nurse and show up in a vintage evening gown, you show you don’t understand the environment you’d be working in.

 

Your choice of attire exhibits that you’re serious about landing the job and understand and respect the company’s culture. Don’t kid yourself; your overall appearance, along with your communication skills and mannerisms, will be used to determine if you’ll fit easily into the workplace dynamics you’ll be working in.

TIP: Every company has an unofficial dress code—an unsaid uniform. Research what the unsaid uniform is for the company and position you’re interviewing for, and dress accordingly.

As I’ve mentioned in previous columns, being perceived as a fit is the key to getting hired. Therefore, you should project an image that communicates that you’ll fit seamlessly into the company’s culture. From the moment your interviewer meets you, you want them to begin considering whether they’ll love having you as an employee.

______________________________________________________________

 

Nick Kossovan, a well-seasoned veteran of the corporate landscape, offers advice on searching for a job. You can send Nick your questions at artoffindingwork@gmail.com.

 

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Japan’s SoftBank returns to profit after gains at Vision Fund and other investments

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TOKYO (AP) — Japanese technology group SoftBank swung back to profitability in the July-September quarter, boosted by positive results in its Vision Fund investments.

Tokyo-based SoftBank Group Corp. reported Tuesday a fiscal second quarter profit of nearly 1.18 trillion yen ($7.7 billion), compared with a 931 billion yen loss in the year-earlier period.

Quarterly sales edged up about 6% to nearly 1.77 trillion yen ($11.5 billion).

SoftBank credited income from royalties and licensing related to its holdings in Arm, a computer chip-designing company, whose business spans smartphones, data centers, networking equipment, automotive, consumer electronic devices, and AI applications.

The results were also helped by the absence of losses related to SoftBank’s investment in office-space sharing venture WeWork, which hit the previous fiscal year.

WeWork, which filed for Chapter 11 bankruptcy protection in 2023, emerged from Chapter 11 in June.

SoftBank has benefitted in recent months from rising share prices in some investment, such as U.S.-based e-commerce company Coupang, Chinese mobility provider DiDi Global and Bytedance, the Chinese developer of TikTok.

SoftBank’s financial results tend to swing wildly, partly because of its sprawling investment portfolio that includes search engine Yahoo, Chinese retailer Alibaba, and artificial intelligence company Nvidia.

SoftBank makes investments in a variety of companies that it groups together in a series of Vision Funds.

The company’s founder, Masayoshi Son, is a pioneer in technology investment in Japan. SoftBank Group does not give earnings forecasts.

___

Yuri Kageyama is on X:

The Canadian Press. All rights reserved.

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Trump campaign promises unlikely to harm entrepreneurship: Shopify CFO

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Shopify Inc. executives brushed off concerns that incoming U.S. President Donald Trump will be a major detriment to many of the company’s merchants.

“There’s nothing in what we’ve heard from Trump, nor would there have been anything from (Democratic candidate) Kamala (Harris), which we think impacts the overall state of new business formation and entrepreneurship,” Shopify’s chief financial officer Jeff Hoffmeister told analysts on a call Tuesday.

“We still feel really good about all the merchants out there, all the entrepreneurs that want to start new businesses and that’s obviously not going to change with the administration.”

Hoffmeister’s comments come a week after Trump, a Republican businessman, trounced Harris in an election that will soon return him to the Oval Office.

On the campaign trail, he threatened to impose tariffs of 60 per cent on imports from China and roughly 10 per cent to 20 per cent on goods from all other countries.

If the president-elect makes good on the promise, many worry the cost of operating will soar for companies, including customers of Shopify, which sells e-commerce software to small businesses but also brands as big as Kylie Cosmetics and Victoria’s Secret.

These merchants may feel they have no choice but to pass on the increases to customers, perhaps sparking more inflation.

If Trump’s tariffs do come to fruition, Shopify’s president Harley Finkelstein pointed out China is “not a huge area” for Shopify.

However, “we can’t anticipate what every presidential administration is going to do,” he cautioned.

He likened the uncertainty facing the business community to the COVID-19 pandemic where Shopify had to help companies migrate online.

“Our job is no matter what comes the way of our merchants, we provide them with tools and service and support for them to navigate it really well,” he said.

Finkelstein was questioned about the forthcoming U.S. leadership change on a call meant to delve into Shopify’s latest earnings, which sent shares soaring 27 per cent to $158.63 shortly after Tuesday’s market open.

The Ottawa-based company, which keeps its books in U.S. dollars, reported US$828 million in net income for its third quarter, up from US$718 million in the same quarter last year, as its revenue rose 26 per cent.

Revenue for the period ended Sept. 30 totalled US$2.16 billion, up from US$1.71 billion a year earlier.

Subscription solutions revenue reached US$610 million, up from US$486 million in the same quarter last year.

Merchant solutions revenue amounted to US$1.55 billion, up from US$1.23 billion.

Shopify’s net income excluding the impact of equity investments totalled US$344 million for the quarter, up from US$173 million in the same quarter last year.

Daniel Chan, a TD Cowen analyst, said the results show Shopify has a leadership position in the e-commerce world and “a continued ability to gain market share.”

In its outlook for its fourth quarter of 2024, the company said it expects revenue to grow at a mid-to-high-twenties percentage rate on a year-over-year basis.

“Q4 guidance suggests Shopify will finish the year strong, with better-than-expected revenue growth and operating margin,” Chan pointed out in a note to investors.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:SHOP)

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RioCan cuts nearly 10 per cent staff in efficiency push as condo market slows

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TORONTO – RioCan Real Estate Investment Trust says it has cut almost 10 per cent of its staff as it deals with a slowdown in the condo market and overall pushes for greater efficiency.

The company says the cuts, which amount to around 60 employees based on its last annual filing, will mean about $9 million in restructuring charges and should translate to about $8 million in annualized cash savings.

The job cuts come as RioCan and others scale back condo development plans as the market softens, but chief executive Jonathan Gitlin says the reductions were from a companywide efficiency effort.

RioCan says it doesn’t plan to start any new construction of mixed-use properties this year and well into 2025 as it adjusts to the shifting market demand.

The company reported a net income of $96.9 million in the third quarter, up from a loss of $73.5 million last year, as it saw a $159 million boost from a favourable change in the fair value of investment properties.

RioCan reported what it says is a record-breaking 97.8 per cent occupancy rate in the quarter including retail committed occupancy of 98.6 per cent.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:REI.UN)

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