Pass rates at Ontario DriveTest centres reveal 'illusion of consistency,' says road safety group | Canada News Media
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Pass rates at Ontario DriveTest centres reveal ‘illusion of consistency,’ says road safety group

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After two attempts at Hamilton’s DriveTest centre, Sebastien Girouard was no closer to getting his G driver’s licence in Ontario.

The 44-year-old said he struggled while driving on Hamilton’s Red Hill Valley Parkway, a highway with an 80 km/h speed limit that is used by some 70,000 vehicles daily. He asked people online about what he should do.

“A lot of people told me [the town of] Simcoe would be easier,” he said. “It’s much better — no traffic, no cars.”

Girouard went to the suggested centre in Norfolk County, an hour away from his home, and said that after driving on an 80 km/h country road for the highway portion of the test, he finally passed.

Despite that, Girouard said, he believes it’s “not fair” how much easier Simcoe seemingly was than Hamilton.

The province’s DriveTest examinations are supposed to be similar to each other and test the same driving skills no matter where you go. But the percentage of people who pass tests at each centre varies drastically, according to new data obtained by CBC Hamilton through a freedom of information request.

The data shows the pass and fail rates of all Ontario DriveTest centres from 2022 and the number of tests at each location.

Simcoe’s DriveTest centre has a 73 per cent pass rate compared to Hamilton’s 67 per cent, but there are more drastic differences across Ontario.

The site with the highest pass rate is in Bancroft, where 88 per cent of drivers succeed in their tests, while the location with the lowest pass rate is in Brampton at 59 per cent.

The average pass rate across Ontario is 69 per cent.

A driving instructor said the findings may be the product of bad teachers, while a road safety group said the results shatter the “illusion of consistency” among sites.

Both said the province needs to make changes to how it runs DriveTest.

“It should be a concern for everybody,” said Brian Patterson, president and chief executive officer (CEO) of the Ontario Safety League.

The Ministry of Transportation of Ontario (MTO) and Serco Canada Inc., the private-sector organization licensed to operate DriveTest Centres, both declined to do interviews. Serco deferred to MTO.

MTO spokesperson Tanya Blazina said in an email there are reviews done to ensure the tests and examiners meet ministry standards.

The province also emphasized the same criteria is used to evaluate drivers, no matter where they take the test.

Why do test centres’ pass rates differ?

Patterson and Puneet Chadha, an instructor with London Pro Drivers, said there are a variety of reasons test centres’ pass rates differ.

Chadha acknowledged driving in downtown areas or the Greater Toronto Area can be “crazy” due to inconsiderate drivers.

Rural test centres, meanwhile, may have a reputation for being easier and, as a result, get more out-of-town visitors showing up to do the test. In many cases, however, the drivers will be unfamiliar with the area and fail.

That said, Chadha noted he sometimes takes more anxious students or seniors who only plan to drive short distances for errands to locations with a “calmer atmosphere.” But that doesn’t mean the test is any easier because they all test for the same skills, he said.

“Let’s say you do a test in London, you’ve got a total of 12 to 14 turns you’ve got to do, but you go into a small town, there’s 30 turns,” he said, adding he believes the tests all have the same difficulty and the same standard.

Patterson doesn’t agree, saying the DriveTest routes need a more thorough review.

Chadha and Patterson said shoddy instructors may impact pass rates too.

People enter Hamilton’s DriveTest centre. The province’s DriveTest exams are supposed to be similar to each other and test the same driving skills. (Bobby Hristova/CBC)

Patterson said some teachers bring a whole group of drivers to an out-of-town test centre and charge them a fee to use the teacher’s car for the test.

Many of the students, unfamiliar with the area, will fail the test while the instructor gets a big pay day, he said.

Patterson said he has also heard instructors tell drivers to leave money in the car for examiners.

CBC Hamilton reached out to the MTO to respond to Patterson’s comments about the drivers.

In an Aug. 29 email, Blazina said Ontario’s driver testing standards are among “the most stringent in North America.” She said the rules and marking guidelines that examiners use during road tests are based on the Highway Traffic Act.

Blazina said examiners evaluate drivers based on their ability to show they can safely operate a vehicle according to a set of road test standards — and those standards are the same for all drivers.

“Driver examiners have no discretion to evaluate outside of these standards,” she said.

“All road test appointments are randomly assigned to driver examiners, and any attempt to bribe a driver examiner would result in an immediate termination of the road test.”

What changes can be made, tips for drivers

Patterson said DriveTest centres should have drivers use a standardized vehicle equipped with cameras and microphones, instead of their own vehicle, to add more accountability and prevent instructors from trying to profit off students.

He also said the province should review the test routes and examiners, as well as track more data on new drivers.

“How many drivers are involved in a reportable collision within 12 months of receiving their licence? Is there a variance between people who have collisions having taken formal training or people not having taken formal training? We don’t know.”

Patterson said MTO may also want to consider having multiple organizations run DriveTest centres, instead of just Serco.

A man stands in the parking lot of a DriveTest Centre in Hamilton. (Bobby Hristova/CBC)

Chadha said DriveTest centres should check to see if the instructor bringing a student in is licensed or registered, has insurance and belongs to a school.

The province has a web page with a list of government-approved driving schools.

Patterson said he knows of cases of people buying driver education certificates from instructors for cheap without doing any practice. The certificate can allow people an expedited test and less expensive insurance.

Chadha and Patterson said they have told the province about the issues, but it has been unwilling to address them.

People enter a DriveTest building. (Bobby Hristova/CBC)

But Blazina, spokesperson for the MTO, said there are performance assessments and audits at DriveTest sites.

The province says all routes were reviewed for G tests in January 2022 at permanent DriveTest locations and all routes are approved by the MTO.

Blazina said drivers fail their tests because they either can’t perform a manoeuvre, make multiple mistakes or do something dangerous. Examiners, she said, can’t evaluate outside of the set of road test standards.

As for what drivers can do to better their chances of passing, no matter the location, Chadha said, anyone using an instructor should do their homework and choose a reputable instructor or school, rather than the cheapest or the most advertised.

He also said people shouldn’t focus on merely passing the test, but also driving safely and defensively to avoid dangerous situations and crashes.

 

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Politics likely pushed Air Canada toward deal with ‘unheard of’ gains for pilots

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MONTREAL – Politics, public opinion and salary hikes south of the border helped push Air Canada toward a deal that secures major pay gains for pilots, experts say.

Hammered out over the weekend, the would-be agreement includes a cumulative wage hike of nearly 42 per cent over four years — an enormous bump by historical standards — according to one source who was not authorized to speak publicly on the matter. The previous 10-year contract granted increases of just two per cent annually.

The federal government’s stated unwillingness to step in paved the way for a deal, noted John Gradek, after Prime Minister Justin Trudeau made it plain the two sides should hash one out themselves.

“Public opinion basically pressed the federal cabinet, including the prime minister, to keep their hands clear of negotiations and looking at imposing a settlement,” said Gradek, who teaches aviation management at McGill University.

After late-night talks at a hotel near Toronto’s Pearson airport, the country’s biggest airline and the union representing 5,200-plus aviators announced early Sunday morning they had reached a tentative agreement, averting a strike that would have grounded flights and affected some 110,000 passengers daily.

The relative precariousness of the Liberal minority government as well as a push to appear more pro-labour underlay the prime minister’s hands-off approach to the negotiations.

Trudeau said Friday the government would not step in to fix the impasse — unlike during a massive railway work stoppage last month and a strike by WestJet mechanics over the Canada Day long weekend that workers claimed road roughshod over their constitutional right to collective bargaining. Trudeau said the government respects the right to strike and would only intervene if it became apparent no negotiated deal was possible.

“They felt that they really didn’t want to try for a third attempt at intervention and basically said, ‘Let’s let the airline decide how they want to deal with this one,'” said Gradek.

“Air Canada ran out of support as the week wore on, and by the time they got to Friday night, Saturday morning, there was nothing left for them to do but to basically try to get a deal set up and accepted by ALPA (Air Line Pilots Association).”

Trudeau’s government was also unlikely to consider back-to-work legislation after the NDP tore up its agreement to support the Liberal minority in Parliament, Gradek said. Conservative Leader Pierre Poilievre, whose party has traditionally toed a more pro-business line, also said last week that Tories “stand with the pilots” and swore off “pre-empting” the negotiations.

Air Canada CEO Michael Rousseau had asked Ottawa on Thursday to impose binding arbitration pre-emptively — “before any travel disruption starts” — if talks failed. Backed by business leaders, he’d hoped for an effective repeat of the Conservatives’ move to head off a strike in 2012 by legislating Air Canada pilots and ground crew to stick to their posts before any work stoppage could start.

The request may have fallen flat, however. Gradek said he believes there was less anxiety over the fallout from an airline strike than from the countrywide railway shutdown.

He also speculated that public frustration over thousands of cancelled flights would have flowed toward Air Canada rather than Ottawa, prompting the carrier to concede to a deal yielding “unheard of” gains for employees.

“It really was a total collapse of the Air Canada bargaining position,” he said.

Pilots are slated to vote in the coming weeks on the four-year contract.

Last year, pilots at Delta Air Lines, United Airlines and American Airlines secured agreements that included four-year pay boosts ranging from 34 per cent to 40 per cent, ramping up pressure on other carriers to raise wages.

After more than a year of bargaining, Air Canada put forward an offer in August centred around a 30 per cent wage hike over four years.

But the final deal, should union members approve it, grants a 26 per cent increase in the first year alone, retroactive to September 2023, according to the source. Three wage bumps of four per cent would follow in 2024 through 2026.

Passengers may wind up shouldering some of that financial load, one expert noted.

“At the end of the day, it’s all us consumers who are paying,” said Barry Prentice, who heads the University of Manitoba’s transport institute.

Higher fares may be mitigated by the persistence of budget carrier Flair Airlines and the rapid expansion of Porter Airlines — a growing Air Canada rival — as well as waning demand for leisure trips. Corporate travel also remains below pre-COVID-19 levels.

Air Canada said Sunday the tentative contract “recognizes the contributions and professionalism of Air Canada’s pilot group, while providing a framework for the future growth of the airline.”

The union issued a statement saying that, if ratified, the agreement will generate about $1.9 billion of additional value for Air Canada pilots over the course of the deal.

Meanwhile, labour tension with cabin crew looms on the horizon. Air Canada is poised to kick off negotiations with the union representing more than 10,000 flight attendants this year before the contract expires on March 31.

This report by The Canadian Press was first published Sept. 16, 2024.

Companies in this story: (TSX:AC)

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Federal $500M bailout for Muskrat Falls power delays to keep N.S. rate hikes in check

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HALIFAX – Ottawa is negotiating a $500-million bailout for Nova Scotia’s privately owned electric utility, saying the money will be used to prevent a big spike in electricity rates.

Federal Natural Resources Minister Jonathan Wilkinson made the announcement today in Halifax, saying Nova Scotia Power Inc. needs the money to cover higher costs resulting from the delayed delivery of electricity from the Muskrat Falls hydroelectric plant in Labrador.

Wilkinson says that without the money, the subsidiary of Emera Inc. would have had to increase rates by 19 per cent over “the short term.”

Nova Scotia Power CEO Peter Gregg says the deal, once approved by the province’s energy regulator, will keep rate increases limited “to be around the rate of inflation,” as costs are spread over a number of years.

The utility helped pay for construction of an underwater transmission link between Newfoundland and Nova Scotia, but the Muskrat Falls project has not been consistent in delivering electricity over the past five years.

Those delays forced Nova Scotia Power to spend more on generating its own electricity.

This report by The Canadian Press was first published Sept. 16, 2024.

The Canadian Press. All rights reserved.

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

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