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Passenger forced to drag himself off Air Canada flight after airline failed to provide wheelchair assistance

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A B.C. man who uses a wheelchair says he was forced to drag himself off an Air Canada flight in Las Vegas, after the airline failed to provide the assistance required for him to safely exit the plane.

Rodney and Deanna Hodgins flew from Vancouver to Las Vegas in late August, in a much-anticipated trip to celebrate their first wedding anniversary. Rodney, who is 49, has spastic cerebral palsy, and uses a motorized wheelchair.

The Prince George, B.C. couple travels every year, and is accustomed to the standard process to help him exit the plane. Usually, after the rest of the passengers have exited, an airline employee will bring an aisle chair — an extremely narrow version of a wheelchair controlled by handles.

But after landing in Las Vegas, an Air Canada flight attendant told the Hodgins no help, and no aisle seat, was coming — and said Rodney would need to get to the front of the plane by himself.

The couple said the suggestion was so absurd, they laughed, thinking it was a joke.

“How am I supposed to get to the front of my plane when I can’t walk? If I didn’t need a wheelchair, I wouldn’t have been sitting there,” said Rodney.

The Hodgins’ said they eventually felt they had no choice, didn’t want to be rude, and didn’t want to hold up the plane. Rodney lifted himself down to the floor and used his arms to drag himself from row 12 to the front of the plane, while in excruciating pain. Deanna crawled in the aisle behind him to help.

 

Couple describes ‘dehumanizing’ experience with Air Canada

 

Featured VideoRodney Hodgins says he was forced to drag himself off an Air Canada flight after the airline failed to provide the wheelchair assistance he requires.

An Air Canada flight crew, including the pilot, co-pilot, two flight attendants and eight cleaning staff watched, but didn’t intervene.

In a statement, Air Canada said “we use the services of a third party wheelchair assistance specialist in Las Vegas. Following our investigation into how this serious service lapse occurred, we will be evaluating other Mobility Assistance service partners in Las Vegas.”

‘Dehumanizing’

Deanna called the experience “dehumanizing.”

“You are watching this man grab the back of a chair and then struggle and fight while I’m on the ground, crawling on the ground moving his legs, and we’re trying to get him to the front of the plane. I’m fighting his spasms trying to lift up his legs,” she said.

Once the couple reached the front of the plane, Rodney was able to access his motorized wheelchair. They said they were in shock, and asked to speak to the airport manager, who apologized profusely.

The Hodgins enjoyed their vacation, though the ordeal left Rodney with significant pain for several days.

Rodney and Deanna Hodgins travelled to Las Vegas in late August to celebrate their wedding anniversary. (Submitted by Deanna Hodgins)

On their return flight, an Air Canada representative met with them, and told them to go through the airline’s formal complaint process.

They didn’t hear back from anyone at Air Canada until Rodney received a phone call from a customer service representative offering a $2,000 flight voucher for a future flight.

“I thought — it’s not about that. I want you to change your policy so that you always have somebody there all the time when a person with a disability is coming off that plane. I just really don’t want this to happen to another person,” said Rodney.

Deanna said they’re hoping Air Canada will issue a formal apology, saying, “I truly believe [Air Canada] violated my husband’s human rights.”

Deanna and Rodney Hodgins love to travel, and say they’re accustomed to the months of planning and co-ordination it takes with airlines. (Submitted by Deanna Hodgins)

The Hodgins said they decided to share their experience after seeing a high-profile story about Stephanie Cadieux, Canada’s chief accessibility officer.

On Oct. 20, Cadieux tweeted that she was “furious” after Air Canada forgot her wheelchair, an experience she described as “frustrating and dehumanizing.” Cadieux has since been in touch with the Hodgins to offer her advice.

Deanna said their family is accustomed to the work involved in travelling, including researching the type of plane and whether it can accommodate a wheelchair.

The Las Vegas trip had been organized eight months in advance, and Rodney’s wheelchair had been altered specifically to fit in the wheelchair cargo area of that plane.

“I just thought … they don’t care about me,” said Rodney.

Air Canada offers to settle some complaints stuck in regulator backlog

 

Featured VideoAir Canada is offering to settle certain outstanding compensation cases stuck in the Canadian Transportation Agency backlog. But many being offered an informal but negotiable settlement say it’s a bad deal.

 

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My Boy Prince to race against older horses in $1-million Woodbine Mile

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TORONTO – He’s firmly among Canada’s top three-year-olds but My Boy Prince faces a stiff test Saturday at Woodbine Racetrack.

The ’24 King’s Plate runner-up will be part of a global field in the $1-million Woodbine Mile turf event. Not only will it be My Boy Prince’s first race against older competition but among the seven other starters will be such horses as Naval Power (Great Britain), Big Rock (France) and Filo Di Arianna (Brazil).

My Boy Prince will race for the first time since finishing second to filly Caitlinhergrtness in the Plate on Aug. 23.

“It’s his first try against older horses and it’s hard to say where he fits in,” said trainer Mark Casse. “This time of year running a three-year-old against older horses, it’s like running a teenager against college athletes.

“We’re doing it because we believe a mile on the turf is his preferred surface … we wanted to give him a shot at this. (American owner Gary Barber) is someone who likes to think outside the box and take calculated risks so we’re going to see where he fits in.”

Casse, 16 times Canada’s top trainer, is a Hall of Famer both here and in the U.S. He’s also a two-time Woodbine Mile winner with filly Tepin (2016) and World Approval (2017).

Sahin Civaci will again ride My Boy Prince, Canada’s top two-year-old male who has six wins and 10 money finishes (6-3-1) in 11 career starts. The horse will be one of three Casse trainees in the race with Filo Di Arianna (ridden by Sovereign Award winner Kazushi Kimura) and Win for the Money (veteran Woodbine jockey Patrick Husbands aboard).

Naval Power, a four-year-old, has finished in the money in eight of nine starts (six wins, twice second) and will race in Canada for the first time. He comes to Woodbine with second-place finishes in two Grade 1 turf races.

Big Rock, another four-year-old, makes his North American debut Saturday. The horse has five wins and five second-place finishes in 14 starts but has struggled in ’24, finishing sixth, 10th and fifth in three races.

Filo Di Arianna is a four-time graded stakes winner with nine victories, three seconds and a third from 17 starts. It was Canada’s ’22 top male sprinter and champion male turf horse.

Other starters include Playmea Tune, Niagara Skyline and Secret Reserve.

Playmea Tune, a four-year-old, is trained by Josie Carrol. The gelding has made three starts, winning twice and finishing second in the Grade 3 Bold Venture on Aug. 23.

Woodbine-based Niagara Skyline is a six-year-old with 13 money finishes (six wins, five seconds, twice third) in 24-lifetime starts. The John Charlambous trainee has reached the podium (1-1-1) in all three races this year.

Secret Reserve, also a six-year-old, has finished in the money in 15-of-26 starts (six wins, one second, eight thirds). The horse, at 44-1, was third in the Grade 2 King Edward Stakes over a mile on the E.P. Taylor turf course.

The Mile highlights a stellar card featuring six graded stakes races. Also on tap are the $750,000 E.P. Taylor Stakes (fillies and mares), $500,000 bet365 Summer Stakes (two-year-olds) and $500,000 Johnnie Walker Natalma Stakes (two-year-old fillies), all Grade 1 turf events.

The Mile, Natalma and Summer winners earn automatic entries into the Breeders’ Cup at Del Mar in November.

Casse has won all four races, earning his first E.P. Taylor title last year with filly Fev Rover, Canada’s horse of the year and champion female turf horse. Fev Rover will defend her title Saturday against a field that includes Moira, the ’22 King’s Plate winner and Canada’s horse of the year trained by Woodbine’s Kevin Attard.

“It (E.P. Taylor) was definitely on my bucket list because it had eluded us,” Casse said. “But I honestly hadn’t realized I’d won all four of them, hadn’t really thought about it.”

Casse will have horses in all four turf races Saturday. Arguably the most intriguing matchup will be between Moira and Fev Rover, who ran 1-2, respectively, in a photo finish Aug. 11 in the Grade 2 Beverly D. Stakes, a 1 3/16-mile turf race, at Virginia’s Colonial Downs.

“What’s funny is the two of them went all the way to Virginia and she beat us by a nose,” Casse said. “We could’ve done that at Woodbine.

“There’s two of the best fillies in the world both from Toronto and they’re going to be competing Saturday.”

Some question having so many solid races on a single card but Casse likes the strategy.

“I think it’s a good thing,” he said. “On Saturday, the main focus on horse racing in the world will be on Woodbine and that’s because it’s such a great card.

“It’s an international day, there’s horses coming from everywhere and we’re going to do our best to represent Canada.”

This report by The Canadian Press was first published Sept. 13, 2024.



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Former world No. 1 Sharapova wins fan vote for International Tennis Hall of Fame

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NEWPORT, R.I. (AP) — Maria Sharapova, a five-time Grand Slam singles champion, led the International Tennis Hall of Fame’s fan vote her first year on the ballot — an important part to possible selection to the hall’s next class.

The organization released the voting results Friday. American doubles team Bob and Mike Bryan finished second with Canada’s Daniel Nestor third.

The Hall of Fame said tens of thousands of fans from 120 countries cast ballots. Fan voting is one of two steps in the hall’s selection process. The second is an official group of journalists, historians, and Hall of Famers from the sport who vote on the ballot for the hall’s class of 2025.

“I am incredibly grateful to the fans all around the world who supported me during the International Tennis Hall of Fame’s fan votes,” Sharapova said in a statement. “It is a tremendous honor to be considered for the Hall of Fame, and having the fans’ support makes it all the more special.”

Sharapova became the first Russian woman to reach No. 1 in the world. She won Wimbledon in 2004, the U.S. Open in 2006 and the Australian Open in 2008. She also won the French Open twice, in 2012 and 2014.

Sharapova was also part of Russia’s championship Fed Cup team in 2008 and won a silver medal at the London Olympics in 2012.

To make the hall, candidates must receive 75% or higher on combined results of the official voting group and additional percentage from the fan vote. Sharapova will have an additional three percentage points from winning the fan vote.

The Bryans, who won 16 Grand Slam doubles titles, will have two additional percentage points and Nestor, who won eight Grand Slam doubles titles, will get one extra percentage point.

The hall’s next class will be announced late next month.

___

AP tennis:

The Canadian Press. All rights reserved.



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United Airlines will offer free internet on flights using service from Elon Musk’s SpaceX

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CHICAGO (AP) — United Airlines has struck a deal with Elon Musk’s SpaceX to offer satellite-based Starlink WiFi service on flights within the next several years.

The airline said Friday the service will be free to passengers.

United said it will begin testing the service early next year and begin offering it on some flights by later in 2025.

Financial details of the deal were not disclosed.

The announcement comes as airlines rush to offer more amenities as a way to stand out when passengers pick a carrier for a trip. United’s goal is to make sitting on a plane pretty much like being on the ground when it comes to browsing the internet, streaming entertainment and playing games.

“Everything you can do on the ground, you’ll soon be able to do on board a United plane at 35,000 feet, just about anywhere in the world,” CEO Scott Kirby said in announcing the deal.

The airline says Starlink will allow passengers to get internet access even over oceans and polar regions where traditional cell or Wi-Fi signals may be weak or missing.

The Canadian Press. All rights reserved.



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