Privacy investigation finds 5 million shoppers' images collected at malls across Canada - CTV News | Canada News Media
Connect with us

News

Privacy investigation finds 5 million shoppers' images collected at malls across Canada – CTV News

Published

 on


OTTAWA —
Without customers’ knowledge, more than five million images of Canadian shoppers’ were collected through facial recognition software used by Cadillac Fairview, a parent company of malls across the country, according to an investigation by privacy officials.

The federal privacy commissioner reported Thursday that Cadillac Fairview contravened federal and provincial privacy laws by embedding cameras inside digital information kiosks at 12 shopping malls across Canada, and captured users’ images without their consent.

The facial recognition software installed in Cadillac Fairview’s “wayfinding” directories was called “Anonymous Video Analytics (AVA) and through cameras installed behind protective glass, was used in Canadian malls for a brief testing period in 2017 and then was in-use between May and July of 2018.

The software took temporary digital images of the faces of any individual within the field of view of the camera inside the directory and converted the images into biometric numerical representations of each face and used that information to compile demographic information about mall visitors.

According to the report, the technology was used in directories at the following locations:

  • CF Market Mall in Alberta
  • CF Chinook Centre in Alberta
  • CF Richmond Centre in British Columbia
  • CF Pacific Centre in British Columbia
  • CF Polo Park in Manitoba
  • CF Toronto Eaton Centre in Ontario
  • CF Sherway Gardens in Ontario
  • CF Lime Ridge in Ontario
  • CF Fairview Mall in Ontario
  • CF Markville Mall in Ontario
  • CF Galeries d’Anjou in Quebec
  • CF Carrefour Laval in Quebec

According to a statement from Privacy Commissioner of Canada Daniel Therrien, the company said the goal of its cameras was to “analyze the age and gender of shoppers and not to identify individuals.”

The corporation said that it did not collect personal information because the images were briefly looked at and then deleted, however the information generated from the images was being stored by a third-party contractor called Mappedin, which Cadillac Fairview said it was unaware of.

“When asked the purpose for such collection, Mappedin was unable to provide a response, indicating that the person responsible for programming the code no longer worked for the company,” reads the report.

Therrien notes in his report that Cadillac Fairview not being aware of Mappedin’s storage of the information “compounded the risk of potential use by unauthorized parties or, in the case of a data breach, by malicious actors.”

In an interview on CTV’s Power Play, Deputy Commissioner Brent Homan called it a “massive invasion of privacy” and not one that shoppers would have expected while at the mall. Homan said that one of the lessons Canadians should take away from this report is that facial recognition software is available for companies to use, and while they encourage entities to ask for consent before deploying it on the public, that’s not always the case. 

Cadillac Fairview—one of the largest owners and operators of retail and other properties in North America—“expressly disagreed” with the investigation’s findings, telling the commissioners that there were decals placed on shopping mall entry doors noting their privacy policy.

These stickers directed visitors to visit guest services to obtain a copy of the company’s privacy policy, but when the investigators asked a guest services employee at the Eaton location in Toronto, the employee was “confused by the request” and so Therrien found the stickers to be an “insufficient” measure.

“Shoppers had no reason to expect their image was being collected by an inconspicuous camera, or that it would be used, with facial recognition technology, for analysis,” said Therrien in a statement. “The lack of meaningful consent was particularly concerning given the sensitivity of biometric data, which is a unique and permanent characteristic of our body and a key to our identity.”

The investigation was launched in 2018, following several media reports about information kiosks in malls being equipped with unmarked cameras to monitor visitor demographics. Their examination in this case included visiting Cadillac Fairview’s Toronto headquarters to interview key personnel, viewing the AVA technology inside the wayfinding directories in action, and extracting records from the directories for forensic analysis.

The existence of the software came to light after a user posted an image to Reddit of a display screen at the CF Chinook Centre in Calgary showing coding language including “FaceEncoder” and “FaceAnalyzer.”

Commissioner Therrien’s office worked with Alberta Information and Privacy Commissioner Jill Clayton as well as the Information and Privacy Commissioner of British Columbia Michael McEvoy on the investigation.

“Not only must organizations be clear and up front when customers’ personal information is being collected, they must also have proper controls in place to know what their service providers are doing behind the scenes with that information,” Clayton said in a statement.

The trio of commissioners have expressed concern that the company hasn’t accepted their request to commit to ensuring meaningful and express consent is obtained from shoppers in the future should it choose to redeploy similar technology in the future.

In a statement provided to CTV News, Cadillac Fairview notes that the issue has been resolved, the data deleted, and the cameras have been deactivated. As well, the facial recognition software is no longer in use, but the company says it will not commit to its approach to “hypothetical future uses of similar technology.”

“The five million representations referenced in the OPC report are not faces. These are sequences of numbers the software uses to anonymously categorize the age range and gender of shoppers in the camera’s view,” the company said. “We thank the Privacy Commissioner for the report and recommendations on how to further strengthen our privacy practices and agree that the privacy of our visitors must always be a top priority.” 

Let’s block ads! (Why?)



Source link

Continue Reading

News

Alberta unveils new municipal election and political party rules |

Published

 on

Alberta’s Municipal Affairs Minister Ric McIver has unveiled new municipal election and political party rules. The rules make sweeping changes, including regulations new municipal political parties in Edmonton and Calgary will have to follow ahead of next year’s municipal election. The government says these rules will make local elections more transparent. (Oct. 18, 2024)



Source link

Continue Reading

News

One Direction was the internet’s first boy band, and Liam Payne its grounding force

Published

 on

Liam Payne’s voice is the first one heard in the culture-shifting boy band One Direction’s debut single: “What Makes You Beautiful” launches into a bouncy guitar riff, a cheeky and borderline gratuitous cowbell and then, Payne.

“You’re insecure, don’t know what for / You’re turning heads when you walk through the door,” he sings, in a few words assuring a cross-section of generations that he’s got your back, girl, and you should like yourself a little bit more.

Payne, who died Wednesday after falling from a hotel balcony in Buenos Aires, Argentina, at just 31, was also the last solo voice on the band’s final single, “History” — effectively opening and closing the monolithic run of one of the biggest boy bands of all time.

While the exact circumstances of his death remain unclear — Buenos Aires police said in a statement that Payne “had jumped from the balcony of his room,” although they didn’t offer details on how they established that or whether it was intentional — in life, Payne was a critical part of the internet’s first boy band, one that secured an indelible place in the hearts of millennial and Gen Z fans.

How One Direction became the internet’s first boy band

Before One Direction became One Direction, its members auditioned for the U.K.’s “The X Factor” separately. The judges decided to put five promising, but not yet excellent, boys into a group. They were Harry Styles, Niall Horan, Louis Tomlinson, Zayn Malik and Payne, who together finished third in the 2010 competition.

As Rolling Stone contributing editor Rob Sheffield points out, it was an “unprecedented” way for a boy band to get their start.

“They were sort of assigned to be together. And you don’t expect longevity out of that situation. Honestly, you don’t even expect one good pop record to come out of that situation,” he says. And yet, not only did it work, but One Direction essentially created “a new template for pop stardom, really.”

The show allowed Day 1 fans to follow their career before their official 2011 launch with “What Makes You Beautiful.” Nascent fans could use rising social media platforms like Twitter and Tumblr to find community, draw attention to the group and, in the earliest days, speak directly to the members.

“I honestly made a Twitter so that I could keep up with One Direction, and that’s how I made so many different friends,” says Gabrielle Kopera, 28, a fan from California who remembers the band hosting livestreams and chats. “Sometimes they would say something back and it was so much fun. I feel like that fan interaction doesn’t even happen anymore.”

That feeling of accessibility reinforced the group’s personality and relationship with fans, says Maura Johnston, a freelance music writer and Boston College adjunct instructor.

“The fact that they came up on this British TV show and they became this worldwide phenomenon, I don’t think that would have happened as acutely and as quickly and as immersive without social media, without Twitter or without people being able to mobilize around the globe,” she says.

One Direction and their fans

Millennial and Gen Z audiences practically grew up with One Direction, but the band was truly ubiquitous. That, Johnston says, is at least partially attributable to arriving in a very different media environment from today’s.

“It was a lot more focused,” she says of the early 2010s. “Algorithmic sorting of stuff hadn’t really taken hold. So, there was this broader, mass approach. … They were one of the last gasps of that mass phenomenon, that anyone of any age, even if they weren’t a fan, had to take notice to.”

But it takes more than omnipresence to cultivate a loyal fanbase. And there were myriad reasons why listeners were attracted to One Direction.

“They were five very different musical personalities, along with five very different personalities,” says Sheffield.

They broke the rules associated with traditional boy bands, too: “They co-wrote many of their songs. They didn’t do, you know, corny, choreographed steps on stage,” he said.

After the news of Payne’s death, Kopera says she “got so many messages from people I haven’t talked to in years reaching out because I think everyone kind of realized that it does feel like we just lost a family member.”

That sentiment was mirrored in the masses of fans who gathered Wednesday outside Buenos Aires’ Casa Sur Hotel, feeding a burgeoning makeshift memorial of flowers, candles and notes as police stood guard.

“I’ve always loved One Direction since I was little,” said Juana Relh, 18, outside Payne’s hotel. “To see that he died and that there will never be another reunion of the boys is unbelievable, it kills me.”

Liam Payne’s place in the band, and its legacy

Payne was a “brooding” older brother-type in One Direction, says Johnston. He also co-wrote many songs, especially in their later career — like the Fleetwood Mac-channeling “What A Feeling” and “Fireproof.”

“He was this grounding force in the band,” Johnston says.

In an Instagram tribute, Tomlinson called Payne “the most vital part of One Direction.”

“His experience from a young age, his perfect pitch, his stage presence, his gift for writing. The list goes on. Thank you for shaping us Liam,” he wrote.

“I always remember that he was the responsible and the sensible one of the group, and I feel like he wore his heart on his sleeve,” Kopera says.

Payne had recently been vocal about struggling with alcoholism, posting a YouTube video in July 2023 where he said he had been sober for six months after receiving treatment. Buenos Aires police said they found clonazepam — a central nervous system depressant — and other over-the-counter drugs in Payne’s hotel room, along with a whiskey bottle in the courtyard where he was found.

“Looking at what happened to Liam, it just makes you feel even more sad, that it just feels like he needed help,” Kopera says. “And it’s so scary to think about how the entertainment industry can just, like, eat up artists.”

After One Direction disbanded in 2016, Payne’s solo career — a single R&B-pop album in 2019, “LP1,” and a number of singles here and there — never took off the same way as some of his bandmates. He was “the least successful,” Sheffield says. “It’s safe to say that on the terms that he was going for, he didn’t really find what he wanted to do.”

“It’s hard, transitioning from being a boy bander to be a pop star,” Johnston says.

At Payne’s solo shows, Sheffield explains, “He would show a little montage of One Direction performing, which is the kind of thing you don’t do when you’re starting out as a solo artist. But fans took that in the spirit it was offered, which is a very generous statement that he’s like, ‘Yep, you’re here because of this history that we share, and I’m here because of that same history.’”

Despite Payne’s struggles and the tragedy of his death, Kopera is confident “his legacy is going to always point back to One Direction.”

For fans, the same is true.

“When I look back on One Direction, I’m like, that was my girlhood. One Direction was the soundtrack to growing up, and I’m so thankful for it,” she says. “They really were just a group of normal boys.”

____

AP journalist Brooke Lefferts contributed to this report.



Source link

Continue Reading

News

Fledgling Northern Soccer League expected to announce first player signings soon

Published

 on

The Northern Super League will likely start rolling out player signing announcements next week but its full schedule isn’t expected until early next year, according to co-founder Diana Matheson.

The former Canadian international said the fledgling six-team women’s pro league, which is scheduled to kick off in April, is having to wait on others for the full schedule although an update on the start and end of the season plus transfer window information is expected soon.

“The reality is we share venues with other teams. We’re either second, third or fourth tenant in some places,” Matheson explained.

The new league has to wait for the CFL to sort out its schedule and broadcast information, so the full NSL schedule likely won’t come out until late January or early February.

“It’s a starting point. We’ll get better,” said Matheson,

In some cases, as in the PWHL, teams may also play several games outside their primary venue, which adds to the complexity.

Matheson said teams have already started signing players, with news to follow.

“Player announcements will just keep coming until February-March,” she said. “We operate, as you know, in a global market. All the players out there are under contract right now so there’ll probably be some incredible Canadian stories signed early that you’ll start to learn about.

“And then the reality is the clubs actually get more leverage over players and agents the closer we get to the season so there’ll be some patience of clubs to sign players too, to sign the strongest possible rosters across the league from Day 1, the kickoff in April. And then we’re in market and we’re competing against the rest of the world.”

Matheson said there will be no requirement in the new league to play a certain number of young players, at least in its early stages. The 20- to 25-woman team rosters will be limited to seven internationals.

Matheson is headed to Spain next to help with the Canadian women’s team.

Sixth-ranked Canada will be coached by committee for the Oct. 25 friendly with No. 3 Spain in Almendralejo, Spain. With coach Bev Priestman suspended for a year in the wake of the Olympic drone-spying scandal, the coaching will be handled by returning assistant coaches Andy Spence, Jen Herst and Neil Wood.

Katie Collar, head coach of Whitecap FC Girls Elite, will serve as interim technical assistant and Maryse Bard-Martel as interim performance analyst.

The 40-year-old Matheson, who won 206 caps for Canada in a senior career that stretched from 2003 to 2020, is serving in an interim team support role, “providing leadership and serving as a resource for both staff and players.”

Matheson said it is likely a “one-off … as someone who has lived the program on the players’ side.”

But she said it was “an honour” to be part of the Canadian setup — and also a chance to answer any questions from players about the new league.

The NSL league will kick off with teams in Vancouver, Calgary, Toronto, Montreal. Ottawa and Halifax.

Matheson hopes veteran midfielder Desiree Scott, who is returning at the end of the NWSL season, can play a role with the new Canadian women’s league — hopefully when her native Winnipeg joins the circuit.

This report by The Canadian Press was first published Oct. 18, 2024

The Canadian Press. All rights reserved.



Source link

Continue Reading

Trending

Exit mobile version