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Province unveils automated calling system | The Star – Toronto Star

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Amid heartfelt condolences to another 12 families who have lost loved ones to COVID-19 and another 471 new cases announced, the province’s chief public health officer spoke of the rollout of an outbound automated calling system in the coming days.

“Today, we’re announcing Manitoba is introducing additional steps to improve case and contact investigations,” Dr. Brent Roussin said.

“This will expand on current methods for case and contact monitoring.”

In the first phase of the automated system, the calls will be used to determine if active cases can be shifted to the recovered category.

The automated system will ask as questions, and the person receiving the call can press a key and request a callback from public health. If the case or contact is at the end of the monitoring period, and has no further questions, the case or contact can be marked as recovered.

The second phase of system will be used to contact cases and related contacts.

“This allows us to be more responsive and reach people sooner,” Roussin said.

“Individuals will continue to receive calls from public health officials. The combined automated calls and the current monitoring process will be more efficient and effective in redirecting resources.”

Roussin said other provinces are safely using this method of communication. The system will help Manitobans quickly and efficiently receive information they need to make the informed decisions. Other provinces were able to make progress through the use of automated calls that offer information about testing, treatment and next steps.

“We believe that this similar system will be a valuable tool for our fight against COVID-19,” he said.

“People will be asked important information about testing, self-isolation and other public health guidelines. Then a question-and-answer format with answers provided via a keypad on the phone.”

Roussin advised Manitobans they will never be asked for personal health information or other personal information, such as banking information, social insurance numbers, credit card numbers, passport numbers or other non-health related identification data.

“If this is occurring, share this information with your local police department as it is suspicious,” he said.

Looking ahead to the next official holiday, the province has not made any specific decisions regarding a possible two-week extension to the usual school Christmas break.

“We’re at the biggest restrictions we’ve had to date. Although we’re not seeing the test positivity or case numbers climb over the last bit, we’re not seeing the numbers diminish as we would like,” Roussin said.

“We are looking at taking advantage of that natural break over the holidays and possibly extending that.”

He stressed again, as he does during most daily COVID-19 updates, that officials are not seeing high amounts of transmission within the schools.

“It’s more that we don’t want to go into the holiday season with a very high test positivity rate, where we know it’s going to be very challenging to limit gatherings. It’s something we’re definitely looking at right now. We haven’t landed anywhere. Hopefully, we’ll have some more definitive news on that shortly.”

But even before the holiday, another important date is likely marked on many a calendar: Dec. 11, the expiry of the current critical level red public health orders. Looking ahead, what is the plan?

“When, and it is a when, we will be able to lessen these restrictions … We don’t know exactly when that will be, but, we will be loosening these restrictions at some point. We’re going to have to do it in a very cautious manner. Much like we did in the spring and early summer, in a phased approach, and follow our numbers quite closely,” Roussin said.

He said the prerequisites are: diminished test positivity, diminished case numbers and a clear relief of the strain on the health-care system.

“Don’t have any specifics to look at. It’s something we’re always considering — where we would go first. At this point, we have to focus on getting these numbers down,” he said.

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Regardless of what mid-December brings, Manitobans will need to adjust to the idea Christmas will not be the same in 2020.

“We’re a bit of a ways away from the holiday season. It’s quite possible that we could see a good trend by then, where we might be able to provide different advice,” Roussin said.

“If it’s advice that people are going to rely on, and they need it right now, that advice is to not gather outside of your household, to keep those gatherings as minimal as possible. Do look for alternative ways to celebrate, such as virtually. But we’re really going to try to get these numbers down to see if we can have some remnants of the holiday season outside of our household.”

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How many Nova Scotians are on the doctor wait-list? Number hit 160,000 in June

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HALIFAX – The Nova Scotia government says it could be months before it reveals how many people are on the wait-list for a family doctor.

The head of the province’s health authority told reporters Wednesday that the government won’t release updated data until the 160,000 people who were on the wait-list in June are contacted to verify whether they still need primary care.

Karen Oldfield said Nova Scotia Health is working on validating the primary care wait-list data before posting new numbers, and that work may take a matter of months. The most recent public wait-list figures are from June 1, when 160,234 people, or about 16 per cent of the population, were on it.

“It’s going to take time to make 160,000 calls,” Oldfield said. “We are not talking weeks, we are talking months.”

The interim CEO and president of Nova Scotia Health said people on the list are being asked where they live, whether they still need a family doctor, and to give an update on their health.

A spokesperson with the province’s Health Department says the government and its health authority are “working hard” to turn the wait-list registry into a useful tool, adding that the data will be shared once it is validated.

Nova Scotia’s NDP are calling on Premier Tim Houston to immediately release statistics on how many people are looking for a family doctor. On Tuesday, the NDP introduced a bill that would require the health minister to make the number public every month.

“It is unacceptable for the list to be more than three months out of date,” NDP Leader Claudia Chender said Tuesday.

Chender said releasing this data regularly is vital so Nova Scotians can track the government’s progress on its main 2021 campaign promise: fixing health care.

The number of people in need of a family doctor has more than doubled between the 2021 summer election campaign and June 2024. Since September 2021 about 300 doctors have been added to the provincial health system, the Health Department said.

“We’ll know if Tim Houston is keeping his 2021 election promise to fix health care when Nova Scotians are attached to primary care,” Chender said.

This report by The Canadian Press was first published Sept. 11, 2024.

The Canadian Press. All rights reserved.

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Newfoundland and Labrador monitoring rise in whooping cough cases: medical officer

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ST. JOHN’S, N.L. – Newfoundland and Labrador‘s chief medical officer is monitoring the rise of whooping cough infections across the province as cases of the highly contagious disease continue to grow across Canada.

Dr. Janice Fitzgerald says that so far this year, the province has recorded 230 confirmed cases of the vaccine-preventable respiratory tract infection, also known as pertussis.

Late last month, Quebec reported more than 11,000 cases during the same time period, while Ontario counted 470 cases, well above the five-year average of 98. In Quebec, the majority of patients are between the ages of 10 and 14.

Meanwhile, New Brunswick has declared a whooping cough outbreak across the province. A total of 141 cases were reported by last month, exceeding the five-year average of 34.

The disease can lead to severe complications among vulnerable populations including infants, who are at the highest risk of suffering from complications like pneumonia and seizures. Symptoms may start with a runny nose, mild fever and cough, then progress to severe coughing accompanied by a distinctive “whooping” sound during inhalation.

“The public, especially pregnant people and those in close contact with infants, are encouraged to be aware of symptoms related to pertussis and to ensure vaccinations are up to date,” Newfoundland and Labrador’s Health Department said in a statement.

Whooping cough can be treated with antibiotics, but vaccination is the most effective way to control the spread of the disease. As a result, the province has expanded immunization efforts this school year. While booster doses are already offered in Grade 9, the vaccine is now being offered to Grade 8 students as well.

Public health officials say whooping cough is a cyclical disease that increases every two to five or six years.

Meanwhile, New Brunswick’s acting chief medical officer of health expects the current case count to get worse before tapering off.

A rise in whooping cough cases has also been reported in the United States and elsewhere. The Pan American Health Organization issued an alert in July encouraging countries to ramp up their surveillance and vaccination coverage.

This report by The Canadian Press was first published Sept. 10, 2024.

The Canadian Press. All rights reserved.

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