Connect with us

Tech

PS5 and Xbox Series X pre-orders are a disaster — what to do now

Published

 on

After months of breathless speculation, you can finally pre-order the PS5 and the Xbox Series X. Or, at least, you would be able to, if you could make heads or tails of the pre-order process.

For those who haven’t followed the whole debacle, the PS5 pre-order process went so poorly that Sony had to publicly apologize for it. Microsoft promised that similar difficulties would not beset the Xbox Series X — but then, of course, they did.

Essentially, if you tried to pre-order a next-gen console, there’s an excellent chance that you didn’t get one. And even if you did, you may find yourself with an order that’s delayed, at best, or canceled, at worst. If you want a PS5 or Xbox Series X, it feels increasingly like you’d have a better experience just waltzing into a store in mid-November and trying your luck.

Let’s break down what went wrong with both pre-order processes — and dispense some advice for those who didn’t manage to score a new system. While we can’t guarantee anything, there’s still plenty of time between now and November to turn your luck around.

PS5 pre-orders

The PS5 pre-order process got off to a rocky start when Sony elected not to share any information about it during the PS5 September showcase. Right after we got a price and release date for the PS5, the livestream ended, and fans assumed that was that — until Sony hopped on Twitter and casually mentioned that pre-orders would begin at “select retailers” the next day.

“The next day” meant “a few hours later,” as some retailers began selling the devices right away. Some retailers were sold out of pre-orders before September 16 was over; some waited until midnight on September 17; some didn’t start until later that morning, or in the afternoon. Consoles went in and out of stock for hours on end. Some websites wouldn’t load; others crashed when people attempted to check out.

In short: It was a mess, and there wasn’t much that buyers could do except click and pray.

Our head of testing, Matthew Murray, was one of the unhappy customers. While Tom’s Guide usually receives review consoles from Microsoft and Sony, we also buy our own units, since we need consoles for office use, as well as home testing. It may comfort you to know that our luck has been no better than yours.

“Let’s just say it was chaotic,” Murray told me via Slack. “It was just like everything sold out right away, not like the websites wouldn’t even work.”

Even if you managed to procure a PS5, your woes may not be over. Even after going through the checkout process, many customers learned that their orders weren’t processed properly, and they wouldn’t be getting PS5s at all. Others received e-mails that their orders went through, but there was no guarantee of a November 12 shipping date. There was no guaranteed date at all, in fact — it’s entirely possible that these customers will be waiting until January.

Sony put up a frank apology tweet on September 19, promising that more PS5 stock would become available between now and the end of the year. While that’s probably true, it doesn’t give us any indication of how PS5 pre-orders might proceed from here.

After a frustrating day of stymied pre-orders, Murray — like many other customers — threw his hands up and reassured himself that the Xbox pre-orders would be a smoother process.

Xbox Series X pre-orders

On its surface, it seemed like Microsoft had a plan in place for Xbox Series X pre-orders. Shortly after the company announced the Xbox Series X’s price and release date, it let buyers know that pre-orders would begin on September 22. After that, it filled in the blanks about participating retailers, time of day and so forth. While there would still be a rush, at least both users and websites knew what to expect, and when.

Even so, many — if not most — potential pre-order customers left empty-handed.

“All of the websites were overloaded in one way or another, and all gave us bizarre error messages and problems,” said Murray. “On Target, the ‘pre-order’ button just didn’t work.  Best Buy would claim the item was available, but not add it to your cart. The Microsoft Store took ages to let me add [the Xbox Series X and Xbox Series S] to my cart, and when it eventually did, it wouldn’t accept my payment information.”

Both Walmart and Sam’s Club (which are owned by the same company) let Murray add the systems to his cart, then immediately deleted them. GameStop crashed. Amazon gave him a litany of error screens for the Xbox Series X; it didn’t seem to have the Xbox Series S available at all.

Between crashed websites, empty shopping carts and missing products, Xbox customers had plenty of problems to worry about. But, as with the PS5 pre-orders, the issues didn’t stop there. Many customers put orders through, but have yet to receive confirmation e-mails. By this time tomorrow, we expect cancellation e-mails to make the rounds, as well as “we cannot guarantee delivery on November 10” e-mails.

The situation wasn’t much better in person, where certain GameStops could confirm fewer than 10 pre-orders.

In short, the Xbox Series X pre-order process had an orderly plan, and a chaotic execution. Whether this is better or worse than Sony’s “chaotic plan, chaotic execution” depends entirely on your perspective — and whether you wanted a PS5 or an Xbox Series X.

How to get a PS5 or Xbox Series X now

While there’s some catharsis in bemoaning a broken pre-order system, it’s not a very practical activity. Instead, let’s take some time to figure out next steps for those of you who weren’t lucky enough to score a console during the first round of pre-orders.

Murray gave me this advice:

“I’m going to keep trying to get the systems I’m looking for,” he said. “Be patient, keep trying and try to follow when preorders are likely to start again. I think eventually there will be enough to go around, but whether everyone will get them by launch day, I don’t know.”

“Be patient and keep trying” may sound like a cliché, but it’s a cliché because it often works. Sony and Microsoft both plan to release additional stock between now and mid-November, and retail websites will work a lot mor smoothly when they’re not slammed with a pre-order rush. I’ve personally found that mid-morning and mid-afternoon are good times to check stock: 10 AM and 2 PM ET, respectively, but there’s no secret to it. Retailers restock whenever they can, and sometimes it’s just a matter of clicking on the right website at the right time.

Failing that, console manufacturers don’t generally sell through their entire stocks during pre-orders, as they need to put products on store shelves, too. While you may just be trading one type of chaos for another, you could always try your luck at retail stores — but I wouldn’t do so on November 10 or 12. Give it a week or so, and wait until the second wave of consoles starts trickling in. By that time, the initial rush has died down, and you can often find a single console hiding on a store shelf in a small outlet somewhere.

I wouldn’t recommend turning to eBay. For one thing, you’ll pay at least twice what a system is worth; for another, you’ll be rewarding scalpers, who make the buying experience worse for everyone. Furthermore, there’s absolutely no guarantee that you’ll receive a brand-new, functioning console instead of, say, an old car battery, or nothing at all.

My final recommendation is a little different: Don’t pre-order a console, or scramble to get one on launch day. This may seem a little counterintuitive, but it’s been my personal practice for the last three console generations, and it hasn’t steered me wrong yet. The vast majority of PS5 and Xbox Series X launch games will be available on the PS4 or Xbox One. That means you’ll have plenty to play between now and January. And come late January (maybe even earlier), consoles will be a dime a dozen and whatever retailer you frequent, free from cumbersome, expensive bundles or obnoxious website malfunctions.

Being patient is your best strategy, particularly since many current-gen games you buy this year will get free next-gen upgrades whenever you find a new console. Your friends may have shiny new consoles before you, but you’ll have your sanity intact, which is arguably worth a lot more.

Source:- Tom’s Guide

Source link

Continue Reading

Tech

Among Us Hacker: Who is Eris Loris & how to respond to his Among Us hack /spam attack -… – The Sportsrush

Published

 on



Who is Among Us Hacker Eris Loris? What do we know about this entity and what do we not? And how should Among Us players act in this state of crisis?

There is no doubt of the fact that Eris Loris’s Among Us hack has shaken the game’s player base to its core. Fans are outraged on all social media platforms & Innersloth has had to rush out an emergency fix. However, the issue is still far from being resolved.

Fans are worried and angry that the hack is spreading. Certain major sites also believe that there’s a political angle to all of this. Now, the devs, of course, can’t solve this issue in a jiffy and the crisis will take time to resolve itself. So, in this article, we try to discern who or what Eris Loris is. And based on that, here’s a list of the do’s and don’ts you guys, as players, should exercise at this moment.

Who or what is Eris Loris, the Among us hacker?

First of all, unlike what many fans are guilty of doing, let’s not handle this issue personally. A large no. of fans out there are trying to find out “Eris Loris’s” personal info and whereabouts. We strictly advise you against that. Not only is it criminal to do so but it is also not a solution to the problem. It could also easily get you in trouble.

Now, to answer who or what Eris Loris is, we’re not sure if it’s a real person at all. In fact, given his online activities, he seems more of a functional creation and less of a person. Many players on Reddit are also calling him a “bot”. They’re also referring to the lot who are spreading his message in lobbies as “army of bots”.

An argument against Eris being a fake person though lies in the fact that his YouTube account is 3 years old. His obscure YouTube channel is, of course, the source of most of our info. One wonders why a man would create a fake account almost 3 years before a game gains traction, right?

Irrespective of whether Eris is real or fake though, the people behind Eris are certainly human beings of a questionable taste. A majority of his YouTube titles are aggressive and one of them also features the vile N-word. So, the signs of a designated “hate spreader” are there.

Related: Beware of Among Us Custom Skins! Don’t get scammed by these type of sites!

Among Us Spam Attack: The ideal crisis response to the hack.

First and foremost, on the list of do’s and don’ts, do not subscribe to the infamous YouTube channel or comment on his videos. It’s not worth it in terms of bringing about a solution and simply makes the account more famous and relevant. This is very dangerous. Giving anarchists a voice on social media can have serious consequences.

Secondly, stay away from public lobbies and ban Eris Loris or anyone who sends his trademark message right away. Also, stay off the North American server when playing on public lobbies. The North American server is the one which Eris Loris has targetted and compromised for now. So, the Europe & Asia servers are relatively safe. You may still have to deal with the usual small hacks but those are insignificant compared to this.

Related: Among Us Hack Problem: Why you shouldn’t use one!

A fight against the Among Us Hack: Plea to the fans.

Lastly, and this is purely out of empathy for Among Us, have patience with Innersloth. Among Us is an Indie game which the devs never designed as a grand hit. The dev team at Innersloth is a hard-working group of 3 and they are trying their best to solve the issue.

Give them some time to fix things and don’t give up on the game. Stay off public lobbies and you’ll do just fine. Private lobbies can be great fun with the right people as our favourite streamers prove daily. So, gather friends from your locality and make one of those!

Also, check out our list of The 5 best Among Us Players cum Streamers to watch! for some nice content to lift up your spirits with. There’s no doubt of the fact that Among Us has been a very positive gift to the gaming community this year. It’s uniting power has been great. And it’s paramount that we help keep this wonderful creation alive!


Let’s block ads! (Why?)



Source link

Continue Reading

Tech

See inside the iPhone 12 and 12 Pro in iFixit’s latest teardown video – The Verge

Published

 on


In its latest teardown video, iFixit took apart an iPhone 12 and iPhone 12 Pro, and found that the devices look pretty similar to each other on the inside. The displays are interchangeable, iFixit found, and so are the 10.78 Wh batteries.

When they removed the camera shield on the iPhone 12, iFixit found a plastic spacer where the iPhone 12 Pro has its telephoto lens and LiDAR sensor. Both devices have 12 MP wide and ultra-wide cameras.

iFixit also examined an X-ray (courtesy of Creative Electron) of the insides of the phones, which show the MagSafe wireless charging array. The X-ray of the iPhone 12 Pro appears to have a black border, but it’s the stainless steel frame (the iPhone 12 has an aluminum frame).

As for a repairability score, iFixit gave the iPhone 12s a 6 out of 10; the devices have a lot of screws to keep track of when you’re tinkering (which iFixit notes is better than glue), and the improved waterproofing may make some repairs more difficult, but will reduce the likelihood of needing to repair water damage. The biggest downside is the glass on the front and back of both devices, iFixit said, which increases the chances the phones would be damaged if dropped.

[embedded content]

Check out iFixit’s full iPhone and iPhone 12 teardowns here, and The Verge reviews below.

Let’s block ads! (Why?)



Source link

Continue Reading

Tech

iPhone marketing exec talks iPhone 12 with 5G, MagSafe, and more in new interview – 9to5Mac

Published

 on


As the iPhone 12 and iPhone 12 Pro make their way to customers around the world, Apple’s VP of iPhone product marketing Kaiann Drance recently joined the Rich On Tech show with Rich DeMuro for an interview. During the show, Drance talked in-depth about the iPhone 12, MagSafe accessories, and more.

Regarding the iPhone 12’s support for 5G, Drance explained how Apple is working to balance battery life concerns with the faster cellular connection:

We are able to make a bunch of software optimizations throughout the entire system to make battery life even better. On top of that we added a new feature called “Smart Data mode” that will allow you to manage your 5G usage and battery life a bit better, so you can use 5G speeds when it really matters.

Drance also touched Apple’s decision to switch to including USB-C to Lightning cables in the box this year. DeMuro questioned Apple’s decision to switch from USB-A to USB-C this year, while also dropping the included charging brick altogether.

Drance explained that USB-C is faster and more modern, and that if you have a Mac or an iPad or many other consumer technology products, you likely already have a USB-C charing brick. She also pointed out that the old USB-A to Lightning cables still work perfectly.

Regarding the new MagSafe accessories, DeMuro asked about the effect the magnetization could have on credit cards with magnetic stripes. Drance pointed out that credit cards should be ok, but the thing to watch for is single-use cards such as hotel room keys. “What you do want to just watch out for is those single-use types of cards like the hotel cards,” she explained. “you might not want to put that right against it.”

Finally, Drance addressed what shoppers should expect if they visit an Apple Store as a walk-in visitor this iPhone launch season. This year, Drance says that if you show up as a walk-in, you’ll likely get an appointment to come back at a later time — but if you are able to visit that same day, you can expect to wait longer than usual due to social distancing guidelines. You can learn more about Apple’s retail strategy in our full guide right here.

The full interview is well worth a listen and you can find it on Apple Podcasts.

Read more about the iPhone 12:

FTC: We use income earning auto affiliate links. More.

Check out 9to5Mac on YouTube for more Apple news:

[embedded content]

Let’s block ads! (Why?)



Source link

Continue Reading

Trending