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Real estate markets scramble following cyberattack on listings provider – Ars Technica

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Enlarge / MLS (Multiple Listing Service).
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Home buyers, sellers, real estate agents, and listing websites throughout the US have been stymied for five days by a cyberattack on a California company that provides a crucial online service used to track home listings.

The attack, which commenced last Wednesday, hit Rapottoni, a software and services provider that supplies Multiple Listing Services to regional real estate groups nationwide. Better known as MLS, it provides instant access to data on which homes are coming to the market, purchase offers, and sales of listed homes. MLS has become essential for connecting buyers to sellers and to the agents and listing websites serving them.

“If you’re an avid online refresher on any real estate website, you may have noticed a real nosedive in activity the last couple of days,” Peg King, a realty agent in California’s Sonoma County, wrote in an email newsletter she sent clients on Friday. “Real estate MLS systems across the country have been unusable since Wednesday after a massive cyberattack against major MLS provider, Rapattoni Corporation. This means that real estate markets (like ours!) can’t list new homes, change prices, mark homes as pending/contingent/sold, or list open houses.”

Rapattoni does not provide a way for reporters to contact representatives. In a memo sent to regional MLS providers and reported by Cincinnati TV station WCPO, Rapattoni representatives wrote:

As we have previously communicated, Rapattoni’s production network was hit by a cyberattack and we are working diligently around the clock to get systems restored as soon as possible.

We are actively investigating the nature and scope of the event. The confidentiality, privacy, and security of information in our care is one of our highest priorities.

All technical resources are devoted to this effort. We do not have an ETA at this time, but we will continue to update you and keep you informed of our efforts.

On Sunday, Rapattoni wrote: “We are continuing to investigate the nature and scope of the cyberattack that has caused a system outage and we are working diligently to get systems restored as soon as possible. All technical resources at our disposal are continuing to work around the clock through the weekend until this matter is resolved. We still do not have an ETA at this time, but we will continue to update you and keep you informed of our efforts.”

While Rapattoni has referred to the incident as a cyberattack, it has been widely reported that the event is a ransomware attack, in which criminals gain unauthorized access to a victim’s network, encrypt or download crucial data and demand payment in exchange for decrypting the data or promising not to publish it. Rapattoni has so far not said publicly what sort of attack shut it down or other details. Rapattoni has yet to say whether personal information has been compromised.

The outage is a potent reminder of the real-world disruptions that cyberattacks can impose on large numbers of people or businesses that depend on a service that gets hacked. On Monday, people continued to make do as best they could. In an email, King wrote:

We are having more in person meetings where we share new listings, price reductions, buyer needs, etc. And obviously we do this by phone as well but on a more individual basis. For instance, I am showing clients two properties tomorrow. I had to call/text/email each agent to track them down to see if the status was still accurate—luckily they are both available to be shown. When MLS is working correctly, I wouldn’t have had to make those calls as the MLS tells me which properties are available/in contract/sold. So that ate up an extra 10 minutes that I normally don’t have to do.

We find ourselves scouring the public websites (Zillow/Trulia, etc) and MLS (as of 8/8/23 @ 10pm) for new information, open houses, price reductions, etc. It all just takes a couple extra minutes to get the correct information.

As far as updating listings, we still have no way of doing this. We can search via a reciprocal MLS (MetroList) but are unable to enter new listings ourselves or change current listings. So, the public really isn’t getting the latest/greatest information. It trickles out but it’s delayed and slow.

The president and CEO of BAREIS, a broker-owned multiple listing service serving realty professionals in Northern California, said that the MLS data it provides hasn’t been updated since August 8. She has received no estimate from Rapattoni on when updated data will become available.

“BAREIS has created many workarounds to allow BAREIS members to stay informed, including access to alternative databases with MLS data for their counties,” KB Holmgren wrote. “We have established temporary systems for posting new listings, open houses, and broker tours.”

Not all regional listing services are affected because some use data vendors other than Rapattoni. The damage the outage is causing to agents, buyers, renters, and sellers could get worse unless services are restored in the next few days.

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Greater Toronto home sales jump in October after Bank of Canada rate cuts: board

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TORONTO – The Toronto Regional Real Estate Board says home sales in October surged as buyers continued moving off the sidelines amid lower interest rates.

The board said 6,658 homes changed hands last month in the Greater Toronto Area, up 44.4 per cent compared with 4,611 in the same month last year. Sales were up 14 per cent from September on a seasonally adjusted basis.

The average selling price was up 1.1 per cent compared with a year earlier at $1,135,215. The composite benchmark price, meant to represent the typical home, was down 3.3 per cent year-over-year.

“While we are still early in the Bank of Canada’s rate cutting cycle, it definitely does appear that an increasing number of buyers moved off the sidelines and back into the marketplace in October,” said TRREB president Jennifer Pearce in a news release.

“The positive affordability picture brought about by lower borrowing costs and relatively flat home prices prompted this improvement in market activity.”

The Bank of Canada has slashed its key interest rate four times since June, including a half-percentage point cut on Oct. 23. The rate now stands at 3.75 per cent, down from the high of five per cent that deterred many would-be buyers from the housing market.

New listings last month totalled 15,328, up 4.3 per cent from a year earlier.

In the City of Toronto, there were 2,509 sales last month, a 37.6 per cent jump from October 2023. Throughout the rest of the GTA, home sales rose 48.9 per cent to 4,149.

The sales uptick is encouraging, said Cameron Forbes, general manager and broker for Re/Max Realtron Realty Inc., who added the figures for October were stronger than he anticipated.

“I thought they’d be up for sure, but not necessarily that much,” said Forbes.

“Obviously, the 50 basis points was certainly a great move in the right direction. I just thought it would take more to get things going.”

He said it shows confidence in the market is returning faster than expected, especially among existing homeowners looking for a new property.

“The average consumer who’s employed and may have been able to get some increases in their wages over the last little bit to make up some ground with inflation, I think they’re confident, so they’re looking in the market.

“The conditions are nice because you’ve got a little more time, you’ve got more choice, you’ve got fewer other buyers to compete against.”

All property types saw more sales in October compared with a year ago throughout the GTA.

Townhouses led the surge with 56.8 per cent more sales, followed by detached homes at 46.6 per cent and semi-detached homes at 44 per cent. There were 33.4 per cent more condos that changed hands year-over-year.

“Market conditions did tighten in October, but there is still a lot of inventory and therefore choice for homebuyers,” said TRREB chief market analyst Jason Mercer.

“This choice will keep home price growth moderate over the next few months. However, as inventory is absorbed and home construction continues to lag population growth, selling price growth will accelerate, likely as we move through the spring of 2025.”

This report by The Canadian Press was first published Nov. 6, 2024.

The Canadian Press. All rights reserved.

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Homelessness: Tiny home village to open next week in Halifax suburb

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HALIFAX – A village of tiny homes is set to open next month in a Halifax suburb, the latest project by the provincial government to address homelessness.

Located in Lower Sackville, N.S., the tiny home community will house up to 34 people when the first 26 units open Nov. 4.

Another 35 people are scheduled to move in when construction on another 29 units should be complete in December, under a partnership between the province, the Halifax Regional Municipality, United Way Halifax, The Shaw Group and Dexter Construction.

The province invested $9.4 million to build the village and will contribute $935,000 annually for operating costs.

Residents have been chosen from a list of people experiencing homelessness maintained by the Affordable Housing Association of Nova Scotia.

They will pay rent that is tied to their income for a unit that is fully furnished with a private bathroom, shower and a kitchen equipped with a cooktop, small fridge and microwave.

The Atlantic Community Shelters Society will also provide support to residents, ranging from counselling and mental health supports to employment and educational services.

This report by The Canadian Press was first published Oct. 24, 2024.

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Here are some facts about British Columbia’s housing market

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Housing affordability is a key issue in the provincial election campaign in British Columbia, particularly in major centres.

Here are some statistics about housing in B.C. from the Canada Mortgage and Housing Corporation’s 2024 Rental Market Report, issued in January, and the B.C. Real Estate Association’s August 2024 report.

Average residential home price in B.C.: $938,500

Average price in greater Vancouver (2024 year to date): $1,304,438

Average price in greater Victoria (2024 year to date): $979,103

Average price in the Okanagan (2024 year to date): $748,015

Average two-bedroom purpose-built rental in Vancouver: $2,181

Average two-bedroom purpose-built rental in Victoria: $1,839

Average two-bedroom purpose-built rental in Canada: $1,359

Rental vacancy rate in Vancouver: 0.9 per cent

How much more do new renters in Vancouver pay compared with renters who have occupied their home for at least a year: 27 per cent

This report by The Canadian Press was first published Oct. 17, 2024.

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